Sonoff 4CH Manuel utilisateur

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Sonoff 4CH User Guide JAN2018

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Sonoff 4CH User Guide

Hi, welcome to use Sonoff 4CH! Sonoff 4CH is a 4 channel (4-way) din rail

mounting WiFi switch that can independently control the 4 home appliances.

Power supply: 90-250v AC(50/60Hz), 10A.

1. Download “eWeLink” app.

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Search “eWeLink” in APP Store for iOS version or Google play for Android version.

2. Wiring instruction

There are two kinds of wiring: one for connecting 4 lights, one for connecting with

4 home appliances.

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Sonoff 4CH User Guide JAN2018

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Sonoff 4CH User Guide JAN2018

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3. Add device

1. Power up your device.

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Sonoff 4CH User Guide JAN2018

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2. Press the first button for 7 seconds until the green LED blinks 3 times and on

repeatedly. 

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3. For Android, please select the 1st icon, click next.

For iOS, please select the corresponding pairing icon. Click next.

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Sonoff 4CH User Guide JAN2018

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The App will auto-search the device.

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4. Input your home SSID & password:

4.1 If no password, keep it blank.

4.2 Now eWeLink only support 2.4G WiFi communication protocol, 5G-WiFi is not

supported.

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5. Next, the device will be registered by eWelink and add it to your account，it

takes 1-3 minutes.

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6. Name the device to complete.

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Sonoff 4CH User Guide JAN2018

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7. Maybe the device is “Offline” on eWeLink, for the device needs 1 minute to

connect to your router and server. When the green LED on, the device is “Online”,

if eWeLink shows still “Offline”, please close eWeLink and re-open.

3. APP features

1.WiFi one-to-one remote control 4 devices.

Turn on/off by tapping on device icon. Device state and real-time temperature and

humidity values will simultaneously display on the interface.

2. Share Control

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The owner can share the devices to other eWeLink accounts. While sharing devices,

both should stay online on eWeLink. Because if the account you want to share is

not online, he/she will not receive the invitation message.

How to make it possible? Firstly click Share, input the eWeLink account (phone

number or email address) you want to share, tick the timer permissions

(edit/delete/change/enable) you want to give, then click Next. The other account

will receive an invitation message. Click Accept, the device has shared successfully.

The other user will have access to control the device.

3. Timing

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Sonoff 4CH User Guide JAN2018

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Support max 8 single/repeat/countdown timing schedules each device. Preset

timers can work even network is unavailable, but the device must keep power on.

4. Security mechanism

One device one owner. Other people can not add the devices that have already been

added.

5. Update

It will auto-remind you of new firmware or version. Please update as soon as you

can.

4. Problems and solutions

Read the detailed FAQ on Itead Smart Home Forum. If below answers can’t solve

your problem, please submit a feedback on eWeLink.

1. My device has added successfully but stays “Offline”.

Answers: The newly added device need 1-2 min to connect to your router and the

Internet. If it stays offline for a long time, please judge the problem by the green

led status:

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Sonoff 4CH User Guide JAN2018

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1.1. Green led quickly blinks one time and repeats, which means device failed to

connect to the router. The reason may be you have entered wrong WiFi password

or your device is too far away from the router, which causes a weak WiFi signal.

The device can not be added to the 5G-wifi-router, only the 2.4G-wifi is OK. At

last, make sure that your router is MAC-open.

1.2. Green led slowly blinks one time and repeats, which means the device has

connected to router and server but failed to be added to the device list. Then power

on the device again, if it still not working, just add the device again.

1.3. Green led quickly blinks twice and repeats, this means the device has connected

to the router but failed to connect to the server. Then please confirm your WiFi

router works normally.

2. Why the APP can’t find the device in pairing status?

Answers: That’s because of your phone’s cache. Please close the WLAN of your

phone then open it after a minute. At the same time, please power off the device if

you can, then power up to try again.

3. My WiFi is expired, can I connect the devices to LAN?

Answers: Currently this product does not support LAN. It must connect to the WiFi

router.

4. The green led keeps off, even if the device is powered on. Press the button but

the device does not work.

Answers: The circuit may be broken, please send it back for testing. Return

shipping postage and packaging will be at buyer’s expense, if the device is

damaged by the buyer, and the buyer should bear extra repair cost.

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