Ricoh Aficio SP 3400N Mode d’emploi

Technicians Version R

Date: 25th February 2010

Aficio SP3400n

Aficio SP3410dn

Technicians Service Guidelines

Version: 1.0 Classification: Ricoh Family Group Internal Use Only

Created by: National Support Department Page 1 of 20 Last Printed: 25-Feb-10

25/02/2010 Aficio SP3400n/3410dn Service Guidelines

DOCUMENT REVISION IST

REVISION DATE CHAPTER PAGE(S) DESCRIPTION

Aficio SP3400n/3410dn Service Guidelines 25/02/2010

Table of Contents

1. INTRODUCTION 5

1.1 GENERAL 5

1.2 INSTALLATION 5

1.3 WARRANTY 5

1.4 CAUTIONS 5

2. CONFIGURATION 6

2.1 PRINTER 6

2.2 EXTERNAL OPTIONS 6

2.3 MODEL OVERVIEW 6

3. SPECIFICATION 7

3.1 PRINTER 9

3.2 SUPPORTED ENVIRONMENTS 9

4. PRODUCT USER REMARKS 10

5. ENVIRONMENTAL, HEALTH AND SAFETY 11

5.1 GENERAL 11

6. PRODUCT TRAINING 12

7. INSTALLATION 13

7.1 GENERAL 13

7.2 MINIMUM SPACE REQUIREMENTS 13

7.3 INSTALLATION TIME 13

7.4 METER CHARGE SETTINGS AT INSTALLATION 13

8. SERIAL NUMBER 14

8.1.1 MAINFRAME 14

9. TECHNICAL DOCUMENTATION 15

9.1 RICOH TECHNICAL BULLETIN (R.T.B.) 15

9.2 MODIFICATION BULLETIN (M.B.) 15

9.3 SERVICE MANUALS / PARTS CATALOGUES 15

9.4 RICOH UK TECHNICAL WEBSITE 15

25/02/2010 Aficio SP3400n/3410dn Service Guidelines

10. NATIONAL SUPPORT DEPARTMENT 16

10.1 HELPDESK 16

10.2 FAULT ESCALATION PROCEDURE 16

11. WARRANTY 17

12. COST & PERFORMANCE DATA 18

12.1 PRODUCT DESIGN LIFE 18

12.2 RELIABILITY TARGETS 18

12.2.1 AVERAGE MONTHLY VOLUME 18

12.2.2 MAXIMUM MONTHLY VOLUME 18

12.3 PM PARTS 18

12.4 SUPPLIES PRICING 19

13. QUICK REFERENCE GUIDE 20

Aficio SP3400n/3410dn Service Guidelines 25/02/2010

1. INTRODUCTION

1.1 GENERAL

The Aficio SP3400n/3410dn are newly designed mono printers.

1.2 INSTALLATION

The Aficio SP3400n/3410dn are designed for installation by the end user.

1.3 WARRANTY

Please refer to Section 11 for full details on Warranty cover on this product.

1.4 CAUTIONS

Ricoh carries out a continuous program of product development and improvement.

Therefore specifications, parts, code numbers and prices are subject to change and

should always be verified with current documentation.

Whilst every effort has been made to ensure the accuracy of information in this document

Ricoh cannot accept responsibility for any errors or omissions.

25/02/2010 Aficio SP3400n/3410dn Service Guidelines

2. CONFIGURATION

2.1 PRINTER

Model Unit type EDP code

Ricoh Aficio SP3400n Mono Printer 406582

NRG SP3400N Mono Printer 406584

Ricoh Aficio SP3410dn Mono Duplex Printer 406585

NRG 3410DN Mono Duplex Printer 406587

Power Lead* Power Lead 11756

12 Month Warranty Card* Warranty Card 960484

Operating Instructions OI In box

* Please order with each machine.

2.2 EXTERNAL OPTIONS

Option Name EDP code

Paper Feed Unit TK1080 406496

2.3 MODEL OVERVIEW

Model NIC Duplex Unit Optional Memory Optional Paper Tray PCL

SP3400n Yes No No Yes Yes

SP3410dn Yes Auto No Yes Yes

Aficio SP3400n/3410dn Service Guidelines 25/02/2010

3. SPECIFICATION

Type: Desktop

Technology: Dry electrostatic transfer system

Main tray 250 sheets 80gsm

100 postcards

By-pass tray

50 sheets 80gsm

8 envelopes

20 postcards

Optional paper feed unit Plain paper 250 sheets 80gsm

Paper capacity

Output Tray Face down 125 sheets

Main tray A4, A5, Letter, Legal, B5, HLT,

A6, Executive, Postcard

Custom Size :

Max 216 x 356mm

Min 90 x 148mm

By-pass tray A4, A5, A6 ,Letter, Legal, B5,

HLT, , Executive, Postcard,

Envelope

Custom size:

Max 216 x 356mm

Min 90 x 148mm

Duplex A4, Letter, Legal

Paper size

Optional paper feed unit A4, LT, LG, B5, HLT, A5

Main tray 52-162gsm

By-pass tray 52-162gsm

Paper weight:

Optional paper feed unit 60-105gsm

25/02/2010 Aficio SP3400n/3410dn Service Guidelines

Dimensions: 3700 x 392 x 262mm(excluding option)

Weight: 11.6kg including consumables (SP3400n)

12.5 kg including consumables (SP3410dn)

Power rating: EU: 220 to 240V, 50/60Hz

Maximum Less than 880 W

Ready mode Less than 120 W

Power consumption:

Power save mode 70 w energy save mode 1

5 w energy save mode 2

Warm up time: 30 seconds or less

Sound power level:

Standby: Less than 40db

Printing: Less than 65.8db

Energy saver: Less than 40 db

Aficio SP3400n/3410dn Service Guidelines 25/02/2010

3.1 PRINTER

Simplex 28 ppm A4 (600 dpi)Print speed

Duplex (SP3410dn only) 14 ppm A4 (600dpi)

Printer drivers PCL, PS3

Font 80 Fonts

Normal 600 x 600 dpiResolution

RET 1200 x 1200 dpi

Toner save mode Supported

Warm up time Less than 30 seconds

First print time Less than 8 seconds

Duplex print Supported (SP3410dn only)

Interface option USB 2.0, 10/100 base - TX

Network Protocol TCP/1P ,IPP

Memory Standard 64MB

Operation system PCL : windows XP, 2000/20003 server, Vista, 2008 Server

PS3 : windows XP, 2000/20003 server, Vista, 2008 Server

Macintosh 10.2.8 – 10.5, 10.6

3.2 SUPPORTED ENVIRONMENTS

For latest support information, please refer to:

www.ricoh-support.com/enduser/downloads

25/02/2010 Aficio SP3400n/3410dn Service Guidelines

4. PRODUCT USER REMARKS

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