Ricoh GW Series Manuel de service

Technical Bulletin PAGE: 1/2

Model: General (GW Models) Date: 20-Dec-01 No.: RGene010

Subject: Series Print Mode Prepared by: K. Misugi

From: Technical Services Dept., GTS Division

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

In response to complaints from customers that the intervals between jobs are too long

when sent in series, a new service switch has been added to improve performance.

New service switch:

Controller SP mode bit switch 2, bit 1

Series print mode On/Off

0: Off (default setting)

1: On

This switch has been added to the following GW models:

K-P1 (Kir-P1), J-P1, A-P3 (Adonis-P3), and R-C2 (Russian-C2).

Enter the printer controller service mode, access the bit switch settings display, then

change bit 1 of bit switch 2 to “1.”

Important: Do not change any other settings. (The default setting is “0.”)

Descriptions:

Series print mode Off (default):

The machine starts to feed paper for the next job after the last sheet of the previous job

has fed out from the machine.

Series print mode On:

The machine starts to feed paper for the next job before the last sheet of the previous job

is fed out.

00000000

Bit 7 Bit 0

Change this bit to 1

Technical Bulletin PAGE: 2/2

Model: General (GW Models) Date: 20-Dec-01 No.: RGene010

Conditions for use:

For the Series Print mode to become effective, jobs must be sent from the same PC, using

the same PDL and interface (Ethernet, IEEE1284, IEEE1394).

Limitations:

Series Print mode cannot be used when:

- The above conditions are not met

- Stapling or punching is used

- A user code is used

- Color and black-and-white jobs are mixed (only for color machines)

Remarks:

When enabled, the machine handles the jobs waiting to be printed as a single job.

When the Job Reset key on the operation panel is pressed, all jobs combined by this

feature are cancelled.

Applied from the following software versions:

K-P1: Controller Ver. 1.11

J-P1: 1st mass production of P1b

A-P3: 1st mass production

U-P1: 1st mass production

R-C2: 1st mass production

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PAGE: 1/8

Model:

General RTB

Date:

8-Nov-02

No.:

RGene011

Subject:

Euro symbol not printed with PS driver

Prepared by:

T. Itoh

From:

Technical Services sec. Service Planning Dept.

Classification:

Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Other ( )

SYMPTOM

When printing with the PS driver, the Euro currency symbol is not printed out with 112 of

136 fonts, which are stored in the font ROM in GW-based products.

The following are GW-based products:

Model-K3, Model-K P2, Russian-C2, Adonis- C2, Model-A P3, Model-J P1b, Model-J CF

Model-U P1, Model-U C1, Martini-C1.

CAUSE

The Euro currency symbol was not included in the font ROM.

SOLUTION

Temporary Solution (1)

A workaround for each operating system has been previously released on the FAQ page,

and is included on pp. 5-8 below.

Temporary Solution (2)

Although the font ROM will be modified as a permanent solution (details below), before

this can be applied, the controller firmware has been modified on the following GW-based

products:

Product Firmware Version Product Firmware Version

Model-K3 1.01 (Controller) Model-J P1b 2.18 (Controller)

Model-K P2 1.06.1 (Controller) Model-J CF 1.11 (Printer Application)

Russian-C2 2.03 (Printer Application) Model-U P1 2.20 (Printer Application)

Adonis-C2 3.09 (Printer Application) Model-U C1 1.22 (Printer Application)

Model-A P3 1.08 (Controller) Martini-C1 1.01 (Printer Application)

Specifically, the Euro currency symbol has been added along with the “PS fonts download”

feature, which allows the symbol to be downloaded to machine RAM. Enable this feature

by changing the setting of Bit SW#3-0 to “1 (ON)” in SP mode (default: OFF).

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Model:

General RTB

Date:

8-Nov-02

No.:

RGene011

Remarks for Temporary Solution 2:

1. Switching PDL to PS takes approximate 7 to 10 seconds.

When PS fonts download is enabled, the Euro symbol is temporarily downloaded to

the machine RAM at the first PS printing job, and whenever the PDL is switched from

RPCS or PCL to PS. The total download time is approximately 7 to 10 seconds. This is

because once the data is downloaded, it will remain in the RAM until the PDL is

switched or the power turned off.

2. Printing high image area documents at 1200 dpi may cause a memory overflow error

in machines equipped only with 32MB of memory (ex. Model-K P2).

This is because the PS fonts download feature uses approximately 800kB, which can

bring the amount of available memory close to capacity with the above printing

conditions.

Workaround:

! Printing at 600dpi may prevent an overflow, even with just the 32MB memory

installed.

! Changing the memory usage setting from “Frame Priority” to “Font Priority” may

prevent an overflow.

Permanent Solution

Modification of the font ROM on the ROM DIMM or the Controller Board, from October ’02,

production or later (details differ depending on the model). Specifically, the Euro currency

symbol has been added to the 112 fonts mentioned above.

Note:

1. When the new ROM DIMM or Controller Board is installed, it is not necessary to

disable the PS fonts download feature (temporary solution).

2. An MB will be issued separately announcing the P/N change for the ROMM DIMM and

Controller Boards, and cut-in serial number.

ROM DIMM and Controller Board P/N:

Model Where the font

ROM is soldered

Current

P/N

Model Where the font

ROM is soldered

Current

P/N

G0735712 Model-J CF ROM DIMM G5706687Model-K P2 Controller

G0745712 Model-U P1 ROM DIMM G0705851

B3615117 B5295117Adonis-C2 ROM DIMM

B3625118

Model-U C1 ROM DIMM

B4635117

G0656022 G3395117Model-A P3 Controller

G0656023

Martini-C1 ROM DIMM

G3385117

B4615117 Model-K3 Controller B5165750Russian-C2 ROM DIMM

B4535117

Model-J P1b ROM DIMM G0776120

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Model:

General RTB

Date:

8-Nov-02

No.:

RGene011

Font Table

Euro symbol is printed correctly.

This is a symbol font, so no countermeasure is applied.

Both temporary and permanent solutions work to print out the Euro

currency symbol correctly.

AlbertusMT Helvetica Univers

AlbertusMT-Italic Helvetica-Bold Univers-Bold

AlbertusMT-Light Helvetica-BoldOblique Univers-BoldExt

AntiqueOlive-Bold Helvetica-Condensed Univers-BoldExtObl

AntiqueOlive-Compact Helvetica-Condensed-Bold Univers-BoldOblique

AntiqueOlive-Italic Helvetica-Condensed-BoldObl Univers-Condensed

AntiqueOlive-Roman Helvetica-Condensed-Oblique Univers-CondensedBold

Apple-Chancery Helvetica-Narrow Univers-CondensedBoldOblique

Arial-BoldItalicMT Helvetica-Narrow-Bold Univers-CondensedOblique

Arial-BoldMT Helvetica-Narrow-BoldOblique Univers-Extended

Arial-ItalicMT Helvetica-Narrow-Oblique Univers-ExtendedObl

ArialMT Helvetica-Oblique Univers-Light

AvantGarde-Book HoeflerText-Black Univers-LightOblique

AvantGarde-BookOblique HoeflerText-BlackItalic Univers-Oblique

AvantGarde-Demi HoeflerText-Italic Wingdings-Regular

AvantGarde-DemiOblique HoeflerText-Ornaments ZapfChancery-MediumItalic

Bodoni HoeflerText-Regular ZapfDingbats

Bodoni-Bold JoannaMT

Bodoni-BoldItalic JoannaMT-Bold

Bodoni-Italic JoannaMT-BoldItalic

Bodoni-Poster JoannaMT-Italic

Bodoni-PosterCompressed LetterGothic

Bookman-Demi LetterGothic-Bold

Bookman-DemiItalic LetterGothic-BoldSlanted

Bookman-Light LetterGothic-Slanted

Bookman-LightItalic LubalinGraph-Book

Carta LubalinGraph-BookOblique

Chicago LubalinGraph-Demi

Clarendon LubalinGraph-DemiOblique

Clarendon-Bold Marigold

Clarendon-Light MonaLisa-Recut

CooperBlack Monaco

CooperBlack-Italic NewCenturySchlbk-Bold

Copperplate-ThirtyThreeBC NewCenturySchlbk-BoldItalic

Copperplate-ThirtyTwoBC NewCenturySchlbk-Italic

Coronet-Regular NewCenturySchlbk-Roman

Courier NewYork

Courier-Bold Optima

Courier-BoldOblique Optima-Bold

Courier-Oblique Optima-BoldItalic

Eurostile Optima-Italic

Eurostile-Bold Oxford

Eurostile-BoldExtendedTwo Palatino-Bold

Eurostile-ExtendedTwo Palatino-BoldItalic

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Model:

General RTB

Date:

8-Nov-02

No.:

RGene011

Geneva Palatino-Italic

GillSans Palatino-Roman

GillSans-Bold StempelGaramond-Bold

GillSans-BoldCondensed StempelGaramond-BoldItalic

GillSans-BoldItalic StempelGaramond-Italic

GillSans-Condensed StempelGaramond-Roman

GillSans-ExtraBold Symbol

GillSans-Italic Tekton

GillSans-Light Times-Bold

GillSans-LightItalic Times-BoldItalic

Goudy Times-Italic

Goudy-Bold Times-Roman

Goudy-BoldItalic TimesNewRomanPS-BoldItalicMT

Goudy-ExtraBold TimesNewRomanPS-BoldMT

Goudy-Italic TimesNewRomanPS-ItalicMT

TimesNewRomanPSMT

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Model:

General RTB

Date:

8-Nov-02

No.:

RGene011

Workaround Announced on the FAQ Page

Question:

Euro Fonts printing problem

Answer:

If Euro Fonts can't be printed by the PS driver, the following solutions may be effective.

Solution

MacOS 9.x / 8.x

Use the AdobePS 8.8 printer driver.

Get the printer driver from the Adobe site on the web.

http://www.adobe.com/support/downloads/product.jsp?product=44&platform=Macintosh

Then select "ALL" for the "Font Inclusion" setting in the "PostScript Settings" window as follows.

Windows 95

Update Windows95 to "Euro Currency Support for Windows95".

You can get it from the following URL.

http://www.microsoft.com/windows95/downloads/contents/WURecommended/S_WUFeatured/

W95EuroPatch/Default.asp

Then the "Add Euro Currency Symbol to PostScript Fonts" check box is available.

Check "Add Euro Currency Symbol to PostScript Fonts". (Before update, the check box

doesn't work. )

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Model:

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Date:

8-Nov-02

No.:

RGene011

Windows95 after update

Windows 98 / ME / NT4.0 / XP

Check "Add Euro Currency Symbol to PostScript Fonts" .

Windows 98 / ME (Note: The AdobePS driver version 4.3.1 or later has "Add Euro Currency

Symbol to PostScript Fonts" in the "Fonts" tab.)

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Date:

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No.:

RGene011

Windows NT4.0

Windows XP

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Model:

General RTB

Date:

8-Nov-02

No.:

RGene011

Windows 2000

Update the printer driver to v5.5.2 or later.

You can get it from the printer driver v1.0.6 on the Adobe web site that includes the W2000 driver

v 5.5.2.

http://www.adobe.com/support/downloads/product.jsp?product=44&platform=Windows

Then the "Add Euro Currency Symbol to PostScript Fonts" check box is displayed.

Check "Add Euro Currency Symbol to PostScript Fonts".

Windows 2000 after update

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