Quantum StorNext QD7000 Manuel utilisateur
Replacing a Fan in Base System
StorNext QD7000
Firmware 8.30.xx.xx
6-68561-01 Rev A
ii Replacing a Fan in Base System
Replacing a Fan in Base System, 6-68561-01 Rev A, April 2017 Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not
limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this
publication from time to time without notice.
COPYRIGHT STATEMENT
© 2017 Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of
Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, DXiV-Series, FlexTier,
Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain
(and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and
design), vmPRO, and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United
States and/or other countries. All other trademarks are the property of their respective owners. Products mentioned herein are for
identification purposes only and may be registered trademarks or trademarks of their respective companies. All other brand names
or trademarks are the property of their respective owners. Quantum specifications are subject to change.
Replacing a Fan in Base System iii
Preface
Note: The 8.30.xx.xx firmware (Lehigh) is used in the QD7000 (E5600,
Titan RAID controller, only). Refer to the NetApp to Quantum
Naming Decoder section for additional information.
This section provides the following information:
•Audience
•Prerequisites
•NetApp to Quantum Naming Decoder
•Product Safety Statements
•Contacts
•Comments
•Quantum Global Services
Audience This manual is intended for storage customers and technicians.
Preface
iv Replacing a Fan in Base System
Prerequisites Prerequisites for installing and using this product include knowledge of:
• Servers and computer networks
• Network administration
• Storage system installation and configuration
• Storage area network (SAN) management and direct attach storage
(DAS)
• Fibre Channel (FC) and Ethernet protocols
NetApp to Quantum
Naming Decoder
Use Table 1 to correlate the NetApp product nomenclature to the
equivalent Quantum-storage naming conventions.
Table 1 Product Nomenclature
E-Series NetApp
Product Quantum-Storage Description
Controller-Drive Tray Base System Quantum uses Base System when referring to a drive
tray with the RAID controllers.
Drive Tray Expansion Unit Quantum uses Expansion Unit when referring to a
drive tray with the environmental services modules
(ESMs).
E5600 (Code Name:
Titan)
RAID Controller Four 16Gb/s FC SFP+ host ports
E5500 (Code Name:
Soyuz)
RAID Controller Four 16Gb/s FC SFP+ host ports
E5400 (Code Name:
Pikes Peak)
RAID Controller Four 8Gb/s FC SFP+ host ports
DE6600 (Code Name:
Wembley)
4U 60-drive
enclosure
Sixty 3.5 inch disk drives
Preface
Replacing a Fan in Base System v
E5560 or E5660
(DE6600 4U drive
enclosure with
E5500 or E5600 RAID
controllers)
Quantum StorNext
QD7000
E5460
(DE6600 4U drive
enclosure with
E5400 RAID
controllers)
Quantum StorNext
QD6000
E5424
(DE5600 24-drive 2U
drive enclosure
(Code Name:
Camden with E5400
RAID controllers)
Quantum StorNext
QS2400
E5412
(DE1600 12-drive 2U
drive enclosure
(Code Name: Ebbets
with E5400 RAID
controllers)
Quantum StorNext
QS1200
E-Series NetApp
Product Quantum-Storage Description
Preface
vi Replacing a Fan in Base System
Product Safety
Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.
Preface
Replacing a Fan in Base System vii
Contacts For information about contacting Quantum, including Quantum office
locations, go to:
http://www.quantum.com/aboutus/contactus/index.aspx
Comments To provide comments or feedback about this document, or about other
Quantum technical publications, send e-mail to:
Preface
viii Replacing a Fan in Base System
Quantum Global
Services
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
•Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support
•eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can
also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Get
started at:
http://www.quantum.com/customercenter/
For further assistance, or if training is desired, contact the Quantum
Customer Support Center:
North America 1-800-284-5101 (toll free)
+1-720-249-5700
EMEA +800-7826-8888 (toll free)
+49-6131-324-185
APAC +800-7826-8887 (toll free)
+603-7953-3010
For worldwide support:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support
Copyright 2014 NetApp Inc. All rights reserved.
Replacing a Failed Fan Canister in the E5660 Controller-Drive
Tray
To access this product, go to the NetApp® Support Site at support.netapp.com.
Before you replace the fan canister in the E5660 controller-drive tray, gather antistatic protection and a replacement
fan canister.
ATTENTION Possible equipment damage due to overheating – If you perform this procedure with the power
turned on, you must complete it within 15 minutes to prevent the possibility of overheating the equipment.
You can determine whether you have a failed fan canister in two ways:
The Recovery Guru directs you to replace a failed fan canister.
You locate the failed fan canister by checking the Fan Service Action Required LED.
ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper
antistatic protection when handling tray components.
Figure 1. LEDs on a Fan Canister
92006-01
1
2
3
1. Fan Power LED (Green)
2. Fan Service Action Required LED (Amber)
3. Fan Service Action Allowed LED (Blue)
1. Gather support data about your storage array by using one of these methods:.
Use the storage management software to collect and save a support bundle of your storage array. From the
Array Management Window toolbar, select Monitor > Health > Collect Support Data Manually. Then name
and specify a location on your system where you want to save the support bundle.
2 - Replacing a Failed Fan Canister in the E5660 Controller-Drive Tray
Use the command line interface (CLI) to run the Save StorageArray SupportData command to gather
comprehensive support data about the storage array. For more information about this command, refer to the
Command Line Interface and Script Commands Programming Guide.
NOTE Gathering support data can temporarily impact performance on your storage array.
2. Did the Recovery Guru direct you to replace a failed canister?
Yes – Go to step 3.
No – Run the Recovery Guru to identify the failed component.
ATTENTION Possible equipment damage – To avoid taking the wrong fan canister offline, contact your
Technical Support Representative before performing step 3.
3. If the Recovery Guru has directed you to replace the fan canister, and the blue Fan Service Action Allowed LED
id not on, prepare the canister for removal using the command line or the GUI.
On the GUI, click on the image of the tray that contains the fan canister you want to replace. From the Array
Management Window toolbar, select Hardware > Prepare for Removal.
On the command line, type this command, and press Enter:
SMcli <ctrl_IP1> <ctlr_IP2> -c “Set tray [trayID] [fanCanister [left|right] service Allowed Indicator=on;”
In this command:
<ctlr_IP1> <ctlr_IP2> are the identifiers of the controllers in the controller-drive tray.
[trayID]is the identifier of the controller-drive tray that contains the fan canister you want to replace.
Controller-drive tray ID values are 0 to 99. Be sure to type the square brackets around the value.
[left|right] is the identifier of the fan canister you want to replace. Valid values are left or right. Be
sure to type the square brackets around the value
4. Put on antistatic protection.
5. Unpack the new fan canister.
a. Set the new fan canister on a flat, static-free surface near the controller-drive tray.
b. Save all the packing materials in case you need to return the fan canister.
6. Check the Fan Service Action Required LED to locate the failed fan canister.
If a fault is detected, the amber Fan Service Action Required LED is on. Before you can safely remove the fan
canister, the blue Fan Service Action Allowed LED must be on.
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