Quantum Scalar i500 Guide de démarrage rapide
Upgrade Instructions
6-01739-05 Rev A
Copyright 2008 by Quantum Corporation. All rights reserved. Your right to copy this document
is limited by copyright law. Making copies or adaptations without prior written authentication
of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
Scalar i500 Library Firmware
This document describes how to download Scalar i500 library firmware from www.quantum.com and
upgrade library firmware using the web client.
Downloading Library Firmware
Required item: Computer with Internet access
1Using a web browser on a computer, do the following:
a. Go to www.quantum.com.
b. Click the I want to... drop-down list and select Download Software.
2Select the i500 library from the product list. Select Tape Libraries > Scalar > Scalar i500.
CAUTION
If you are currently running library firmware version 320G.GS004 or
400G.GS006, you must first install and run the Library Service Utility
before upgrading firmware. If you do not first run the Library Service
Utility, then the firmware upgrade may not complete successfully. The
Library Service Utility and installation instructions are located in the “.zip”
file that contains the firmware download files.
If you are currently running library firmware prior to version 320G.GS004,
do not upgrade to version 320G.GS004 or 400G.GS006, but instead
upgrade to the latest version. You will not need to run the Library Service
Utility.
Note
Be aware that if you downgrade from one major firmware version to an earlier
major version, library configuration settings will be reset to the factory defaults.
You can restore the other configurable items using a configuration file that was
saved when the earlier version of library firmware was installed on the library, or
you can reconfigure your library’s settings. For more information, see the Scalar
i500 User’s Guide.
Note
Downgrading Library Firmware—If a library is running firmware version 400G or
higher, the following restrictions on downgrading apply:
• If your library is Quantum branded, you can downgrade to firmware version 400G
or higher. (There is no lower version of Quantum-branded firmware.)
• If your library is ADIC branded and has Fibre-Channel I/O blades installed, you
can downgrade to firmware version 400G or higher. You cannot downgrade to a
lower version than 400G.
2 Upgrade Instructions: Scalar i500 Library Firmware
3On the Scalar i500 page that opens, click on the Firmware link.
4Both the library firmware and drive firmware are contained in the same download file. Locate the
firmware you need depending on the type of tape drives in your library and click on the Download Now
button.
The Export Regulation and End-user License Agreement appears in a new browser window.
5Select the I accept checkbox and click Accept.
6If your Web browser prompts you to decide what to do with the firmware download file, save the file to
a known location on your computer (for example, “My Documents\Scalar_i500”).
7Open the firmware download file, which is a “.zip” file, and extract its contents to a known location on
your computer. The contents of the zip file inlcude:
• The current library firmware release notes
• A copy of these library firmware upgrade instructions
• The tape drive firmware upgrade instructions
• The “.tgz” file containing the current libary firmware
• Three “.fmr” files representing the supported tape drive firmware for SCSI, Fibre Channel (FC), and
SAS tape drives
• The Library Service Utility
• The Library Service Utility installation instructions
8If it is still open, close the license agreement Web browser window by clicking on the Xbutton located
in the upper-right window corner.
9Continue with Upgrading Library Firmware Using the Web Client on page 2.
Upgrading Library Firmware Using the Web Client
Upgrading library firmware can take up to an hour for large configurations.
Before updating the library firmware, it is recommended to capture the library snapshot. The library
snapshot file saves status information and trace logs for library components, which may assist with problem
analysis in the unlikely event that the firmware upgrade fails and a library snapshot cannot be captured after
the upgrade attempt.
In addition, it is recommended to save the library configuration before upgrading the library in case the
upgrade fails. Once the upgrade successfully completes, it is also recommended to save the configuration.
For additional information about capturing the library snapshot and saving the configuration, see chapter
10, “Troubleshooting,” in the Scalar i500 User’s Guide, 6-01210-xx.
CAUTION
After the firmware update process starts, you must wait until it
completes. Do not interrupt the process or loss of data or library
operability could occur.
Note
This operation should not be performed concurrently by multiple administrative
users logged in from different locations. You can access the appropriate web
client screens, but you cannot update library firmware while another
administrative user is performing the same operation.
Upgrade Instructions: Scalar i500 Library Firmware 3
1Stop any processes on the host application that are communicating with the library.
2If you are currently running any version of firmware other than 320G.GS004 or 400G.GS006, skip this
step. If you are currently running firmware version 320G.GS004 or 400G.GS006, install and run the
Library Service Utility before you upgrade the firmware. (If you do not first run the Library Service Utility,
the firmware upgrade may not complete successfully.) For instructions, see the Library Service Utility
Installation Instructions included in the “.zip” file that contains the firmware download files. When
finished running the Library Service Utility, continue to Step 3.
3Access the library using the web client.
4From the Tools menu, select Update Library Firmware.
The Tools - Update Library Firmware screen appears.
5Click Browse.
The Choose File dialog box appears.
6Locate the firmware file that you downloaded in Downloading Library Firmware on page 1 and click
Open.
7Select Apply.
A confirmation dialog box appears asking you to confirm the firmware update and library reboot.
8Click OK.
The Progress Window appears containing information on the status and elapsed time of the firmware
update. The Progress Window closes automatically and a dialog box appears containing information
about the successful firmware download and library reboot. Click OK and wait for the library to
completely reboot. Continue to Step 9.
If Failure appears in the Progress Window, follow the instructions listed in the Progress Window to
resolve any issues that occurred during the update. The library will automatically reload the previous
version of library firmware.
9To verify that the library firmware update was successful, do the following:
a. Log on to the web client.
b. From the Reports menu, select About > Scalar i500.
The About Scalar i500 screen appears.
c. Verify the correct firmware appears on the screen.
Note
The web client supports the following web browsers: Microsoft® Internet
Explorer 6.0 and later versions and Mozilla Firefox™ 1.0.6 and later versions.
Note
If the library has not finished rebooting, an error page or message appears
when you try to access or log on to the web client. If the reboot process fails,
the library will retry every 10 minutes until the library successfully restarts.
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13
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