Automatic Technology Syncro ATS-3 Manuel utilisateur

Sectional Door Opener

Installation Manual

Doc # 160420_04

Released 22/04/21

ATS Series

SYNCRO ATS-3

SMART SECTIONAL DOOR OPENER

TEMPO ATS-2

SECTIONAL DOOR OPENER

ATS Series Installation Manual2

Table of Contents

1. Installation Safety Warnings! 3

2. Before you Begin 4

3. Tools Required 4

4. Kit Contents 5

5. Position 5

6. Fit the Opener 6

7. Bracket Position 6

7.1 Wall Bracket Position: 6

7.2 Mounting The Wall Bracket: 6

7.3 Attach The Rail To The Wall Bracket 6

8. Perforated Angle 7

9. Mounting Brackets and Arms 7

10. Safety Beam Kit (ATS-3 Only) 8

10.1 Assemble the Mounting Bracket 8

10.2 Mounting the Bracket 8

10.3 Connect the Safety Beams 8

11. Specifications 9

12. Setting Limits 10

12.1 Set the Limit Positions & adjust drive speed: 10

12.2 Clearing the Door Limit Positions 11

12.3 Re-profiling the Door 11

12.4 Controller memory reset 11

13. Safety Testing 12

13.1 Test the Close Cycle 12

13.2 Testing the Open Cycle 12

13.3 Test the Manual Door Operation 12

13.4 Test the Battery Backup 12

14. Auto-Close & Accessories 13

14.1 Auto-Close 13

14.2 Terminal Block 13

14.3 Connecting or Disconnecting Accessories 13

15. Coding a Transmitter 14

15.1 Storing the Transmitter Code 14

15.2 Remotely Coding Transmitters 14

15.3 Erasing All Transmitter Codes 14

15.4 Vacation Mode 14

15.5 Installation of the Wall Mounted Transmitter 14

16. Smart Phone Control (ATS-3 Only) 15

Installation Instructions

Home Owner Instructions

WARNING! IMPORTANT SAFETY INSTRUCTIONS

FOLLOW ALL INSTRUCTIONS SINCE INCORRECT INSTALLATION CAN LEAD TO SEVERE INJURY.

•before installing the drive, remove all unnecessary ropes or chains and disable any equipment, such as locks, not needed for

powered operation;

•before installing the drive, check that the door is in good mechanical condition, correctly balanced and opens and closes

properly;

•install the actuating member for the manual release at a height less than 1,8 m;

•install any fixed control at a height of at least 1,5 m and within sight of the door but away from moving parts;

•permanently fix the labels warning against entrapment in a prominent place or near any fixed controls;

•permanently fix the label concerning the manual release adjacent to its actuating member;

•after installation, ensure that the mechanism is properly adjusted and that the drive reverses when the door contacts a 40

mm high object placed on the floor.

•necessary information for the safe handling of a drive weighing more than 20 kg. This information shall describe how to use

the handling means, such as hooks and ropes;

•the drive must not be used with a door incorporating a wicket door (unless the drive cannot be operated with the wicket door

open);

•after installation, ensure that parts of the door do not extend over public footpaths or roads.

•vertical doors and gates need an anti-drop feature or device;

•information if a hazardous part of the drive is intended to be installed at a height of at least 2.5 m above floor level or other

access level;

•except for horizontally moving pedestrian doors, ensure that entrapment due to the opening movement of the driven part

is avoided

17. Home Owner Safety Warnings! 16

18. Opener Safety & Security 17

18.1 Your Door CAN NOT be used when: 17

18.2 Your Door CAN be used when: 17

18.3 To Disengage the Opener: 17

18.4 To Re-Engage the Opener: 17

19. Operating your Opener 17

20. User Operating Controls 18

21. Troubleshooting 19

22. After Installation Care 21

22.1 Service Checklist 21

22.2 Battery Replacement 22

22.3 Battery Disposal 22

22.4 Warranty 22

23. Appendix 23

A - Status Indication during Operating Mode. 23

B - Adjustment Mode Instructions 24

C - Adjusting Force Margins 25

D - Battery Functions 25

E - Setting the PET Mode position 25

F - Setting up Tilt Door 25

G - Setting limits via Transmitter 26

ATS Series Installation Manual3

WARNING! • The door may operate unexpectedly, therefore do not allow anything to stay in the path of

the door.

• When operating the manual release while the door is open, the door may fall rapidly due

to weak or broken springs, or due to being improperly balanced.

• The drive must not be used with a door incorporating a wicket door, unless the drive cannot

be operated with the wicket door open.

• The drive is intended to be installed at least 2.5m above the floor.

• Do not disengage the opener to manual operation with children/persons or any objects

including motor vehicles within the doorway.

• If the door is closing and is unable to re-open when obstructed, discontinue use. Do not

use a door with faulty obstruction sensing

• When using auto close mode, a Photo Electric beam must be fitted correctly and tested

for operation at regular intervals. Extreme caution is recommended when using auto close

mode. All safety rules must be followed.

ELECTROCUTION! • Place opener in protected area so that it does not get wet.

• Do not spray with water .

• Disconnect the power cord from mains power before making any repairs or removing covers.

Only experienced service personnel should remove covers from the opener.

• If the power supply cord is damaged, it must be replaced by an Automatic Technology

service agent or suitably qualified person.

• Connect the opener to a properly earthed general purpose 240V mains power outlet

installed by a qualified electrical contractor.

CAUTION:

Emergency Access • If garage has no pedestrian entrance door, an emergency access device should be

installed. This accessory allows manual operation of the garage door from outside in case

of power failure.

Muscular strain • Practice correct lifting techniques (carton weighs approx 9kgs)

• Practice correct lifting techniques when required to lift the door as per installation instructions.

Fall from ladder • Ensure ladder is the correct type for job.

• Ensure ladder is on flat firm ground that will take the weight without the legs sinking.

• Ensure user has 3 points of contact while on ladder.

Crush injury from unsecured

door

• Place a 2 metre exclusion zone around area under the door while it is unsecured.

• Follow the installation instructions

Garage Door • Examine the door installation, in particular, springs and mountings for signs of wear, damage

and imbalance.

• The garage door must be well balanced. Sticking or binding doors must be repaired by a

qualified garage door installer prior to installation of the opener.

• Remove or disengage all garage door locks and mechanisms prior to installation of the opener.

Entanglement • Never plug in and operate opener prior to installation.

• Keep hands and loose clothing clear of door and guides at all times.

Entrapment under

operating door

• DO NOT operate the opener unless the garage door is in full view and free from objects

such as cars and children/people. Make sure that the door has finished moving before

entering or leaving the garage

• In order for the opener to sense an object obstructing the door way, some force must be

exerted on the object. As a result the object, door and/or person may suffer minor damage

or injury.

• Ensure the garage door is in good working order by undertaking regular servicing.

• Install the optional wall transmitter in a location where the garage door is visible, but out

of the reach of children at a height of at least 1.5m.

• Photo Electric beams must be installed if the closing force at the bottom edge of the door

exceeds 400N (40kg)

1. Installation Safety Warnings!

This automatic garage door opener is designed and tested to offer safe service provided it is

installed and operated in strict accordance with the following safety warnings. Failure to comply

with the following instructions may result in death, serious personal injury or property damage.

ATS Series Installation Manual4

3. Tools Required

2. Before you Begin

2.2 Test the following before commencing installation:

a. The door MUST BE in good operating condition.

b. Manually move the door up and down, the door should move freely without

binding or sticking. When the door is fully closed it should raise itself by 10cm

off the floor. Re-tension door if necessary.

c. The maximum force required to move the door should not exceed 20kg.

d. Lift the door to about halfway. When released, the door should stay in place.

DIY

DO NOT DO IT YOURSELF:

If any of the above door requirements are not met, DO

NOT attempt to fix yourself. Please contact a garage door

professional. (P) 13 62 63

2.1 Examine the conditions in the garage:

a. Look at the ceiling:

i. Is it plastered? The opener is mounted to a perforated angle which MUST be securely fastened to a structural support.

You will need to locate the structural beams in the ceiling which are generally 400mm apart.

ii. Does it have exposed beams? The opener is mounted to a perforated angle which must be securely fastened to a

structural support like the exposed beams. You may need to install a 40mm thick board (not supplied) between structural

supports.

b. Look at the wall above the garage door.

i. Is it brick? The wall bracket MUST be securely fastened to the wall with suitable screws and ensure it does not move.

Screwdrivers

Adjustable End Wrench

Sockets and Wrench

Pencil

Drill

2 x Screws

(M6 x 20mm)

Stepladder

Perforated Angle

Metal pieces

(32 x 32 x 1.5mm) x 1200mm length

4 x Screws

(M8 x 20mm)

4 x Bolts and Nuts

(M8)

Drill Bits

Pliers

Hack saw

Tape Measure

Level

ii. Is it timber? The wall bracket MUST be securely fastened to a structural

support. You may need to install a 40mm thick board (not supplied) between

structural supports to fasten the wall bracket to.

ATS Series Installation Manual5

4. Kit Contents

1. 1 x ATS drive unit

2. 1 x Wall mount transmitter

3. 2 x Transmitters and batteries

4. 1 x Bent arm door attachment

5. 1 x Straight arm door attachment

6. 1 x Wall bracket TS01

7. 1 x Door bracket Locator

8. 1 x Door bracket

9. 3 x Pin Snap SSP 8 ZNU 31080

10. 2 x Hex Head screw M8x25

11. 1 x Pin 0890

12. 2 x Clevis Pin 0829

13. 2 x Hex Serration flange nut M8

14. 4 x Hex flange screw taptite ‘S’ M4 x 10

PLUS

15. 2 x Track Bracket

16. 1 x Pre-Assembled Rail

10.00°

min

MINIMUM HEAD

ROOM FOR STEEL

RAIL 57mm

DOORS HIGHEST

POINT

Rail no Extension Kit 3156mm

Rail + 1 Extension Kit 3946mm

Rail + 2 Extension Kits 4736mm

* Rail refers to 3160 rail

170mm

3156mm*

3374mm

150mm

353mm

11 9

5. Position

Perforated

Angle

5.1 The Opener:

a. MUST BE installed in a dry position, protected from weather.

b. REQUIRES properly earthed 3 pin single phase power on the ceiling within an arms length of the opener.

c. Requires a MINIMUM HEADROOM of 57mm between the highest point of the door’s travel and the ceiling.

d. Use the diagram below as a reference when completing the installation.

129

ATS Series Installation Manual6

6. Fit the Opener

6.1 Secure C-Rail to Opener:

a. Remove the Opener from the box.

b. Locate and insert the shaft of drive unit 1into the C-Rail’s sprocket.

c. Fix the two track brackets 15 with four (4) M4 x 8 screws 14 supplied in accessory pack.

d. Place drive unit back in packing box for protection.

Locate shaft into

the sprocket

7. Bracket Position

7.1 Wall Bracket Position:

a. Determine the centre of the door and mark this point with a line on the wall

above.

b. Raise the door and find the highest point of travel of the first (top) door panel.

60mm

Level

WARNING! The Opener must be securely fastened to structural

supports, otherwise opener failure may ensue causing serious

personal injury and / or property damage.

DO NOT DO IT YOURSELF: If sufficient structural support can not

be found, contact a door professional for installation.

DIY

c. Using step ladder and a level, transfer this height to the wall above the door

and mark a line 60mm above it, across the centre line.

7.2 Mounting The Wall Bracket:

a. Draw two lines extending 21.5mm from each side of the centre point.

b. Centre the wall bracket 6over the intersection of these two lines. Mark

centres for at least two holes and ensure it is into a solid mounting point.

c. Drill holes in the wall with an appropriate bit.

d. Secure to the wall using:

i. IF CONCRETE OR BRICK:

8mm (5/6”) loxins/dynabolts.

ii. IF TIMBER:

wood screw #20 or similar (min. 50mm).

7.3 Attach The Rail To The Wall Bracket

a. Leave the drive unit in its packing box on the floor for protection and lift the

other end of the C-Rail.

b. Attach the C-Rail assembly 16 to the wall bracket 6with the

90mm long pin 11 and secure with the supplied pin snap 9.

WARNING!

DO NOT use tek screws

to affix rail. Only use

the screws provided,

and fix these into the

threaded holes in the

chassis.

Drilling additional

holes through chassis

could damage internal

components

ATS Series Installation Manual7

8. Perforated Angle

8.1 Attach Perforated Angle (not supplied) or equivalent

a. Measure across the ceiling from the centre point 3155mm (+/- 50mm) to find a supporting beam.

b. Create a perforated angle which best suits your site. Use a hack saw to cut the L shape metal strips. Secure the perforated

angle to a supporting beam using diagrams shown below.

c. Raise the drive unit to the ceiling mounted perforated angle and secure with M8x20mm screws and nuts (not supplied). Strips

should not extend more than 18mm below centre of drive unit mounting holes.

d. To prevent moisture on the C-rail running into the powerhead it is recommended a strip of silicon sealant is placed across the

top of the C-rail just before the opener.

Ceiling Beams that run towards the door requires:

1 x perforated L shape metal strip and

2 x shorter perforate L shape metal drop down strips.

Ceiling Beams that run parallel to the door requires:

2 x perforated L shape metal strips and

2 x shorter perforate L shape metal drop down strips.

(Not supplied)

9. Mounting Brackets and Arms

9.1 Mounting The Door Bracket:

a. The door bracket locator 7is placed over the door bracket

8, on the door’s centre line one-third down the top panel and

mounted using M6 or equivalent screws (not supplied),

b. STEEL DOORS ONLY: Bracket can be welded in place.

NOTE: If in doubt about the door’s strength, reinforcement

may be added to the door’s frame where necessary. Door

damage may occur if the bracket is installed on a panel

with insufficient strength. The opener’s warranty does not

cover damage caused to the door and/or door panels.

9.2 Attaching the Arms

a. Assemble the bent arm 4(connecting to the door) to the

right side of the straight arm 5with bolts 10 and nuts 13

supplied in the accessory pack. Connect the straight arm 5to

the shuttle with a clevis pin 12 and a pin snap 9. Always use both bent and straight arms.

b. Connect the assembled arm to the bracket with clevis pin 12 and pin snap 9. The angle “A” must be more than 10°.

Straighten the antenna on the opener, by pulling

straight down to ensure optimal reception.

tip

ATS Series Installation Manual8

10. Safety Beam Kit (ATS-3 Only)

10.1 Assemble the Mounting Bracket

The Safety Beam Kit provides additional safety by preventing the door

closing when the beam is blocked by a car, child etc. When the Safety Beam

Kit is installed the Auto-close feature can be enabled if required.

a. Attach the PE 2000TS Bracket 1to the Safety Beam Transmitter (TX)

using four (4) M3 x 5 Taptite screws 4.

b. Connect the mounting bracket 3to the adjustment bracket 2with

two (2) of the M5 x 10 Pan Head Screws 5.

c. Repeat steps (a) and (b) to assemble the Safety Beam Receiver (RX).

d. Mount the receiver on the side of the doorway in shade and the

transmitter on the other side in line with the receiver. The mounting

surface should be rigid. Affix with a minimum of four (4) screws

(not supplied).

10.2 Mounting the Bracket

The transmitter and receiver need to be placed in line of sight, with the beam

100mm above the ground level (as per AS/NZS 60335-2-95:2020). This can

be achieved by ensuring the bottom of the receiver and transmitter are

65mm above ground level. They should also be placed as close as possible

to the door opening with the receiver (RX) in shade and the transmitter (TX)

in sun or shade.

10.3 Connect the Safety Beams

Refer to the Safety Beam installation manual inside the kit for wiring

diagrams, battery installation and how to connect the specific safety beam.

WARNING! The Opener must be fitted with Safety Beams if:

• the closing force at the bottom edge of the door exceeds 400N (40kg) and/or;

• the opener has a smart device fitted to operate the door, when not in line-of-sight.

Right side

bracket

CAUTION! The Safety Beam must be installed and connected

before the travel limits are set.

65mm

100mm

Sun or Shade

ATS Series Installation Manual9

11. Specifications

Technical Specifications SYNCRO

ATS-3V2 TEMPO

ATS-2V2

Rated voltage range: 230V - 240V 230V - 240V

Rated frequency: 50Hz / 60Hz 50Hz / 60Hz

Rated power input: 225W 165W

Door opening:

Maximum Door Area:

Maximum Door Weight:

Door must be well balanced and able to

be operated by hand, as per warranty

conditions and AS/NZS 4505:2012

18m2

236kg* 18m2

200kg*

Minimum headroom 57mm 57mm

Rated Operating Time 4 mins 4 mins

Rated Temp +5oC to +40oC+5oC to +40oC

Short Term Peak force: 1100N 1100N

Rated load 400N 400N

Nominal force 200N (20kg) 200N (20kg)

Receiver type Multi-frequency UHF Multi-frequency UHF

Receiver code storage capacity 64 X 4-button Transmitters 64 X 4-button Transmitters

Transmitter battery CR2032 (3 Volts) CR2032 (3 Volts)

Main light LED (Light Emitting Diodes) LED (Light Emitting Diodes)

Network connectivity Network ready,

Smart hub already installed

Network compatible,

(requires optional Smart Phone Control

Kit)

* Gross door weight, including all fittings

Note: Intermittent operations may occur in areas which experience very strong winds. The strong wind puts extra pressure on the

door and tracks which may in turn intermittently trigger the safety obstruction detection system.

ATS Series Installation Manual10

12. Setting Limits

12.1 Set the Limit Positions and adjust drive speed:

When setting the Close limit, ensure the position is when the door

makes first contact with the ground. Alternatively for the Open

limit the position should be at the height of the garage opening.

NOTE: The drive speed is set to the fastest setting by default.

This may not be suitable for larger doors or for single piece doors.

For tilt doors (J-Type only), please refer to Appendix F for initial

setup.

a. Switch power on, the beeper will sound twice and the BLUE

LED on the CLOSE button will start to flash and the GEAR

LED is lit to indicate that the opener is ready to set the

Close travel limit.

b. Press either the CLOSE or OPEN button to move the door

to the halfway point.

WARNING! In setting the close limit position, do

not force the door into the floor with excessive

force, as this can interfere with the ease of

operation of the manual release mechanism.

Door Opener

Speed Mode

STATUS BEEPER &

MAIN LIGHT

Fast (Default) On 3 Beeps & Flashes

Medium On 2 Beeps & Flashes

Slow On 1 Beep & Flash

WARNING! The door will automatically close,

open and close again after the next step.

Ensure that nothing is in the door’s path.

CLOSE limit:

i. Press and hold the CLOSE button to start closing

the door, taking note of the speed the door moves.

ii. If the close speed is not suitable, to make a change,

press and hold the CLOSE button and by pressing the

STOP / SET button on the opener it will cycle through all

three speed modes as shown in table.

iii. Once at the desired speed, release the CLOSE button.

iv. To set the close limit, inch the door by making single

presses of the CLOSE button to the desired

position. We recommend the CLOSE limit position

being the first point of contact of the rubber strip

(at the bottom of the door) with the ground.

v. If the door overshoots, press the OPEN button to

move the door in the OPEN direction.

vi. When the door is at the desired CLOSE position, press

the STOP / SET button on the opener, the beeper will

sound once and the GREEN LED on the OPEN button

will now flash.

OPEN limit:

i. Press and hold the OPEN button to start opening

the door, taking note of the speed the door moves.

ii. If the open speed is not suitable, to make a change,

press and hold the OPEN button and by pressing the

STOP / SET button on the opener it will cycle through all

three speed modes as shown in table.

iii. Once at the desired speed, release the OPEN button.

iv. Continue inching the door to the desired position.

v. To set the open limit, inch the door by making single

presses of the OPEN button to the desired position.

We recommend the OPEN limit position being the height

of the garage opening.

vi. If the door overshoots, press the CLOSE button to

move the door in the CLOSE direction.

vii. When the door is at the desired OPEN position, press

the STOP / SET button The door will now automatically

close and open to calculate the safety obstruction

settings.

Refer to Appendix B & C for adjustments to

margins.

tip

CAUTION! Limit setup is not available when running on

battery backup

Refer to Appendix G for setting limits via a transmitter.

NOTE - Speed of the opener can not be adjusted when

using this method.

tip

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