Automatic Technology GDO-11V3 Ero Manuel utilisateur

Home Owner’s Manual

Doc #: 160058_01

Part #: 13433

Released: 28/10/2015

GDO-11V3 Ero™

Overhead Garage Door Opener

GDO-11V3 EroTM Home Owner’s Manual

Table of Contents

1. Safety Rules 3

2. Features 4

3. Specifications 5

4. Operating your door 6

5. User Operating Controls 7

6. Opener Safety & Security 8

6.1 Manual Door Operation 8

6.2 Emergency Evacuations 8

6.3 Power Failure 8

6.4 Re-Engaging the Opener 8

6.5 Security - Inbuilt Locking Facility 8

7. Safety Testing 9

7.1 Test the Close Cycle 9

7.2 Testing the Open Cycle 9

7.3 Test the Manual Door Operation 9

7.4 Setting the PET Mode position 9

Automatic Technology (Australia) Pty Ltd to the extent that such may be lawfully excluded hereby expressly disclaims all conditions or warranties, statutory or otherwise which may be

implied by laws as conditions or warranties of purchase of a Automatic Technology (Australia) Pty Ltd Garage Door Opener. Automatic Technolofy (Australia) Pty Ltd hereby further

expressly excludes all or any liability for any injury, damage, cost, expense or claim whatsoever suffered by any person as a result whether directly or indirectly from failure to install the

Automatic Technology ( Australia) Pty Ltd Garage Door Opener in accordance with the installation instructions.

WARNING! • When operating the manual release while the door is open, the

door may fall rapidly due to weak or broken springs, or due to being

improperly balanced.

• Do not disengage the opener to manual operation with children/persons

or any objects including motor vehicles within the doorway.

• If the door is closing and does not re-open when obstructed,

discontinue use. Do not use a door with faulty obstruction sensing.

ELECTROCUTION! • Place opener in protected area so that it does not get wet.

• Do not spray with water .

• Do not open the protective covers.

• Do not operate opener if power cord is damaged.

CAUTION:

Emergency access • If your garage has no pedestrian entrance door, an emergency access

device should be installed. This accessory allows manual operation of

the garage door from outside in case of power failure.

Entrapment under

operating door

• Watch the moving door and keep people away until the door is

completely opened or closed. Do not operate door when persons are

near the door.

• Do not allow children to play with door controls or transmitters.

• Regularly conduct Open and Close cycle testing.

• Ensure the garage door is in good working order by undertaking regular

servicing.

• Wall transmitters should be installed in a location where the garage door

is visible, but out of the reach of children at a height of at least 1.5m.

• Install Safety Beams (recommended).

Fall from Ladder • Ensure ladder is the correct type for the job.

• Ensure ladder is on flat ground.

• Ensure user has 3 points of contact while on ladder.

Entanglement in or

laceration from

moving door

• Keep hands and loose clothing clear of door and guides at all times.

• Keep hands clear of moving door as sharp edges can cause cuts or

lacerations.

DO NOT DO IT

YOURSELF

• Keep the garage door balanced. Sticking or binding doors must be

repaired. Garage doors, door springs, brackets and their hardware are

under extreme tension and can cause serious personal injury. Do not

attempt any garage door adjustment. Do not use if repair or adjustment

is needed. Call for a professional garage door service.

DIY

8. Coding Transmitters 10

8.1 Operate the Door 10

8.2 Operating Vacation Mode 10

8.3 Operating the AUX Output 10

8.4 Operating PET (Pedestrian) Mode 11

8.5 Operating the Courtesy Light 11

8.6 To Erase Programmed Codes 11

8.7 Remotely Coding Transmitters 11

8. Coding Transmitters 11

9. Troubleshooting Guide 12

10. Maintenance 14

10.1 Door Maintenance 14

10.2 Lubrication (every 3 - 6 months) 14

10.3 Door Service and Repair 15

10.4 Opener Maintenance 15

11. Battery Replacement 16

12. Battery Disposal 16

13. Service Schedule 17

14. Warranty 18

GDO-11V3 EroTM Home Owner’s Manual

Table of Contents

1. Safety Rules

Please read these important safety rules

This automatic garage door opener is designed and tested to offer safe service provided it is

installed and operated in strict accordance with the following safety rules. Failure to comply with

the following instructions may result in death, serious personal injury or property damage.

WARNING! • When operating the manual release while the door is open, the

door may fall rapidly due to weak or broken springs, or due to being

improperly balanced.

• Do not disengage the opener to manual operation with children/persons

or any objects including motor vehicles within the doorway.

• If the door is closing and does not re-open when obstructed,

discontinue use. Do not use a door with faulty obstruction sensing.

ELECTROCUTION! • Place opener in protected area so that it does not get wet.

• Do not spray with water .

• Do not open the protective covers.

• Do not operate opener if power cord is damaged.

CAUTION:

Emergency access • If your garage has no pedestrian entrance door, an emergency access

device should be installed. This accessory allows manual operation of

the garage door from outside in case of power failure.

Entrapment under

operating door

• Watch the moving door and keep people away until the door is

completely opened or closed. Do not operate door when persons are

near the door.

• Do not allow children to play with door controls or transmitters.

• Regularly conduct Open and Close cycle testing.

• Ensure the garage door is in good working order by undertaking regular

servicing.

• Wall transmitters should be installed in a location where the garage door

is visible, but out of the reach of children at a height of at least 1.5m.

• Install Safety Beams (recommended).

Fall from Ladder • Ensure ladder is the correct type for the job.

• Ensure ladder is on flat ground.

• Ensure user has 3 points of contact while on ladder.

Entanglement in or

laceration from

moving door

• Keep hands and loose clothing clear of door and guides at all times.

• Keep hands clear of moving door as sharp edges can cause cuts or

lacerations.

DO NOT DO IT

YOURSELF

• Keep the garage door balanced. Sticking or binding doors must be

repaired. Garage doors, door springs, brackets and their hardware are

under extreme tension and can cause serious personal injury. Do not

attempt any garage door adjustment. Do not use if repair or adjustment

is needed. Call for a professional garage door service.

DIY

GDO-11V3 EroTM Home Owner’s Manual

Warranty

Two (2) year/5,000 cycles full parts and labour

warranty on motor, electronics and mechanical

components of the opener when installed by an

Automatic Technology Dealer.

TrioCodeTM128 Technology

Only transmitters with the TrioCodeTM128

Technology can operate with the latest GEN2

Openers, reducing the chance of interference from

other radio frequency sources. TrioCodeTM128

transmitters have the ability to code into earlier

model openers.

Code Hopping Technology

Every time a transmitter is used a new security

code is generated from over 100 billion possible

code combinations. This greatly enhances the

security of the system and makes “code grabbing”

a thing of the past!

Multi-Channel Transmitter

Multi-channel transmitters allow you to operate

other devices such as an adjoining garage door

or automated gate from the same handy unit.

S-ALPS (Semi Automatic Limits

Positioning System)

The S-ALPS system does away with manual

adjustment of the door’s limits position using

mechanical parts, such as cams and microswitches.

ISS (intelligent safety obstruction

system)

While the door is performing a close cycle,

should it hit an obstacle or be restricted in some

manner, it will automatically reverse. The amount

of force the door should encounter before

reversing is automatically adjusted by the doors

control system during the initial installation of the

automatic door opener. The door will also stop if

restricted whilst opening. The Safety Obstruction

Force should be checked monthly.

Manual Release

The manual release handle allows the door to

be operated by hand in the event of a power

failure.

Self Locking

There is no need to manually lock your garage

door, as the opener ‘positively’ locks the door

when closed.

Service Fault Indicator

Flashing LEDs on the control panel easily identify

operational problems or service requirements.

Dynamic Door Profiling

Changing door characteristics are automatically

compensated for and “learnt” with each

operation of the door.

Safety Beam (optional)

The opener has an input to connect a Safety

Beam for extra safety.

Vacation Mode

A transmitter can be programmed to disable

the garage door opener radio receiver. This is

ideal if the door is to be left idle for prolonged

periods. (Refer to 8.2 for information)

Pet (Pedestrian) Mode

A transmitter can be programmed to open

the door partially to allow pets access to the

garage. The default PET Mode height can be

adjusted to a desired position. (Refer to 7.4 for

information). To code a transmitter button to

operate PET mode refer to 8.4 for information.

Courtesy Light

The courtesy light comes on automatically for

three minutes whenever the door is activated.

The courtesy light automatically switches

on for approximately three (3) minutes

when operating the door. This can also

be programmed to turn on and off from a

transmitter. (Refer to 8.5 for information)

2. Features

GDO-11V3 EroTM Home Owner’s Manual

3. Specifications

Technical Specifications

Power supply 230V - 240Va.c. 50Hz

Maximum door opening:

Width:

Height:

Weight:

5500mm (13.5m2)

2440mm

100kg

Minimum headroom 25mm

Short Term Peak Force 650N (65kg)

Rated force 400N (40kg) with Chain

Nominal force 150N (15kg)

Receiver type UHF Multi-frequency FM Receiver

Receiver code storage capacity 8 X 4 button Transmitter Codes

Transmitter frequency 433.47, 433.92, 434.37MHz

Coding type TrioCodeTM128 Type

Number of code combinations Over 100 billion random codes

Code generation Non-linear encryption algorithm

Transmitter battery CR2032 (3 Volts)

Courtesy light Festoon style lamp 24volts 15 watts

Note: Intermittent operations may occur in areas which experience very strong winds. The strong wind

puts extra pressure on the door and tracks which may in turn intermittently trigger the safety obstruction

detection system.

GDO-11V3 EroTM Home Owner’s Manual

Fig. 4.1

Transmitter

•To operate the opener, press the programmed

transmitter button until your door begins to move

(usually 2 seconds). Make sure you can see the

door when you use the transmitter.

•If you are in a vehicle you should aim the

transmitter through your windscreen (Fig. 4.1).

•Check that the door is fully closed before you

drive away.

•If you press the transmitter whilst the door is

moving the door will stop. The next press of the

transmitter will move the door in the opposite

direction.

The transmitter may also be programmed to operate

the following features (Refer to Section 8 for full

details):

•Turn the courtesy light on and off without

operating the door,

•Put the garage door opener into “Vacation Mode”

where it will not respond to any transmitters.

NOTE: Additional transmitters may be purchased at

any time.

CAUTION: Activate the opener only

when the door is in full view, free of

obstructions and with the opener

properly adjusted. No one should enter

or leave the garage while the door is in

motion. Do not allow children to play

with or near the door.

ELECTROCUTION! This opener is a

mains voltage plug-in domestic appliance

and there are no user serviceable parts

inside this opener.

For maximum efficiency of your opener, your garage

door must be in good operating condition.

An annual service of your garage door by an

Approved Dealer is recommended.

4. Operating your door

GDO-11V3 EroTM Home Owner’s Manual

Door Status Indicators OPEN LED (green) CLOSE LED (red) Beeper

Open On

Close On

Opening Flashing

Closing Flashing

Door travel stopped Flashing Flashing

Door obstructed when opening Flashing Beeps while door is

moving

Door obstructed when closing Flashing Beeps while door is

moving

Opener overloaded Alternating flashes Alternating flashes

Mains power interrupted Rapid flashes

5. User Operating Controls

Button (Fig 5.1) Function

1. OPERATE Opens/stops/closes the door

2. CODING LED (Red) Flashes when a code is being stored or when the transmitter button is

pressed

3. DOOR CODE (Blue) Is used for storing or erasing transmitter buttons for door operation

4. DOOR STATUS LED (Yellow) Illuminates when Service is due.

5. OPEN LED (Green) Illuminates and flashes as the door opens and remains on when the open

limit position has been reached.

6. CLOSE LED (Red) Illuminates and flashes as the door opens closes, and remains on when the

close limit position has been reached.

7. SET (Orange) Is used during installation. The SET button is also used to program the PET

(Pedestrian) position and to re-initialise the opener.

Fig. 5.1 05 06

04 07

GDO-11V3 EroTM Home Owner’s Manual

Fig. 6.2

6. Opener Safety & Security

Shuttle Assembly

Chain Index

Fig. 6.1

WARNING! When operating the

manual release (while the door is

open) the door may fall rapidly due

to weak or broken springs, or due to

being improperly balanced.

Do not disengage the opener to

manual operation with children/

persons or any objects including

motor vehicles within the doorway.

6.2 Emergency Evacuations

In emergencies the garage door can be disengaged

from the opener, via the manual release cord and

the door opened manually. The manual release cord

should be a maximum of 1.8m from the ground. The

cord can be adjusted for special considerations.

6.3 Power Failure

When there is a power failure, the opener will be

unable to automatically open or close your garage

door. To use your door whilst there is no power you

will need to disengage the opener and use the door

manually – see 6.1 Manual Door Operation.

6.4 Re-Engaging the Opener

When the door has been disengaged from the

opener, the shuttle assembly, attached to the manual

release cord, can move up and down the chain.

Re-engage the opener (Fig 6.1) (preferably with

the door open to waist height) and then press the

programmed transmitter button, the motor will run

until the shuttle assembly engages the chain index

(Fig 6.2), you will hear it click into place. Then the

door will operate as normal.

CAUTION: When the opener is manually

disengaged, the door is no longer locked.

To lock the door manually, re-engage the

opener after the door is closed.

6.1 Manual Door Operation

To disengage the opener from the door (preferably

with the door in the closed position), pull down

on the string handle on an angle towards the door

(Fig 6.1). This will allow you to manually open or

close the door.

To re-engage the opener pull the string handle away

from the door - see 6.4 Re-Engaging the Opener.

6.5 Security - Inbuilt Locking Facility

DO NOT lock your door when your opener is

engaged as it has inbuilt locking facility. With the

opener engaged your door will be locked whether

the power is on or off.

CAUTION: Do not use the string handle

as a mechanism to open the door. Failure

to comply may cause serious injury.

GDO-11V3 EroTM Home Owner’s Manual

6. Opener Safety & Security

7. Safety Testing

7.1 Test the Close Cycle

a. Press the transmitter to open the door. (Fig 7.1)

b. Place a piece of timber approximately 40mm high on

the floor directly under the door (Fig 7.2).

c. Press the programmed transmitter to close door.

d. The door should strike the object and re-open.

7.2 Testing the Open Cycle

a. Press the transmitter to close the door (Fig. 7.1).

b. Press again to open the door.

c. When the door reaches approximately half way,

firmly grab the door’s bottom rail - the door should

stop.

If the door does not reverse readily when closing, or

stop when opening, put the door into manual and

contact your installer immediately for a door service.

7.3 Test the Manual Door Operation

Periodically disengage the opener (Section 6.1) and

manually operate the door. The door must be smooth to

operate by hand. The force required on the bottom rail

should not exceed 15 kg.

7.4 Setting the PET Mode position

When activated, PET mode drives the door to the preset

position from the close position.

a. Drive and stop the door at the deisred PET mode open

position by pressing the transmitter button coded for

Open/Stop/Close operation.

b. Press and hold the PLUS (+) button on the opener

for six (6) seconds until you hear three beeps and the

OPEN and CLOSE LED’s flash rapidly.

c. Press the SET button to record the new position.

To program a transmitter button to operate PET mode

refer to 8.3 Code Transmitter for PET Mode.

Periodically test if a PET mode button is pressed, while

the door is moving, the door will stop or when the door is

in the PET position, the door will close.

CAUTION: Take care when

completing a safety test. Failure

to follow this warning can result

in serious personal injury and/or

property damage.

40mm

WARNING! If the door is closing

and is unable to re-open when

obstructed, discontinue use.

Do not use a door with faulty

obstruction sensing. Contact

your dealer for support.

Fig. 7.2

Select the button on

the transmitter that has

been programmed to

operate the door.

If transmitter is not programmed,

Refer to Section 8 to program

transmitter.

Fig. 7.1

GDO-11V3 EroTM Home Owner’s Manual

8. Coding Transmitters

Press DOOR

CODE button

twice. Select one of the

four buttons (not

programmed yet )

you wish to use to

control the Vacation

Mode

ELECTROCUTION! The button

cover is the only cover that should

be removed. All other covers must

remain in place.

CAUTION: Be careful not to press

the operate button while removing

the button cover as the door will

start to move.

Press and hold

DOOR CODE

button Select one of the

four buttons you

wish to use to

control the door

Fig. 8.1

Fig. 8.2

IMPORTANT NOTE: Only TrioCodeTM128

Technology Transmitters are compatible

with this GDO-11V3 product.

8.1 Setting the Transmitter to Operate the Door

The opener can only operate from transmitters that have

been programmed into its receiver. The receiver needs to

learn the codes of any transmitter that will be used with the

operator.

a. Ensure the button cover has been removed (see

Electrocution caution) and the opener is turned on.

b. Press and hold the DOOR CODE button. The DOOR

CODE LED will illuminate and beep to indicate the

opener is in Code Learn mode (Fig. 8.1).

c. Press and hold the transmitter button that you want to

control the door for two (2) seconds, pause for two (2)

seconds, then press the same button again for two (2)

seconds and release.

d. Release the DOOR CODE button.

e. Press the transmitter button to test.

8.2 Operating Vacation Mode

The opener can be programmed into a “Vacation Mode”

where the opener will not respond to any transmitter

except one preprogrammed unit.

a. Briefly press the DOOR CODE button once, then press

it again and hold (will beep two times on second press

(Fig. 8.2).

b. Press one of the four (4) buttons on the transmitter for

two (2) seconds, pause for two (2) seconds, then press

the same button again for two (2) seconds.

c. Release DOOR CODE button.

d. Press and hold the transmitter button for six (6)

seconds to set Vacation Mode. The door code LED

will stay lit while Vacation Mode is active.

To reset Vacation Mode, press the same transmitter

button for two seconds.

8.3 Operating the AUX Output

Briefly press the DOOR CODE button two (2) times, then

press it again and hold (the opener will beep three (3)

times on the third press.

a. Press one of the four buttons on the transmitter for

two (2) seconds, pause for two (2) seconds, then press

the same button again for two (2) seconds.

b. Release the DOOR CODE button.

c. Press the transmitter button to test.

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