VeriFone HICAPS VX680 Manuel utilisateur

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APRIVA_Vx680_USERPRK_1.0

Verifone Vx680 GPRS

User Guide

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APRIVA_Vx680_USERPRK_1.0

Table of Contents

Product Overview............................................................................................................................................. 3

Getting Started .................................................................................................................................................. 5

Quick Reference............................................................................................................................................... 8

Credit Transactions .......................................................................................................................................... 9

Debit Transactions........................................................................................................................................... 10

EBT Transactions ..............................................................................................................................................11

Reports............................................................................................................................................................... 13

Customer Care ................................................................................................................................................ 13

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APRIVA_Vx680_USERPRK_1.0

Product Overview

Verifone Vx680

VeriFone’s VX 680 – the world’s smallest full-function, portable payment device is packed with performance,

contactless capability and a large color touch screen. And all on the proven VX platform – making it the perfect

choice for businesses on the go.

Payment Options:

• Diners

• American Express

• Discover/NOVUS

• JCB

• MasterCard

• VISA

• Debit

• EBT

Speciﬁcations

CPU 400 MHz ARM11 32-bit RISC processor

Memory 192 MB (128 MB of Flash, 64 MB of SDRAM) standard

Display 240x320 pixel color TFT (QVGA) supports up to 26 lines x 26 characters

Keypad 3x4 numeric keypad, plus screen-addressable keys

Magnetic Card Reader Triple track (tracks 1, 2, 3), high coercivity, bi-directional

Communication Wide Area GSM/GPRS on 850/900/1800/1900 MHz

Printer Integrated thermal with graphics capabilities, 18 lines per second

Power Suply AC input 100-240 VAC, 50/60 Hz / DC output 12 VDC, 2.0 Amp

Dimensions Length: 172mm; Max Width: 82mm; Height: 62mm

Weight 1.05 lbs

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APRIVA_Vx680_USERPRK_1.0

Supported Transactions

Credit

Online Retail Sale

Online Retail Sale with Tip

Online Return

Oine Sale (QSP)

Verify

Forced (Voice Authorization)

Void (Sale/Forced/Return)

Manual Entry with Card Present/Card Not Present, AVS, CVV/CVV2, CID

Store and Forward

Debit (PIN Based) Online Sale

Online Refund

EBT Types

Food Stamp

Cash Beneﬁt

EBT Voucher

EBT Transactions

Online Sale with cash-back

Verify (Balance Inquiry)

Online Return (Refund)

Online Void

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APRIVA_Vx680_USERPRK_1.0

Getting Started

Keypad Layout

SIM Installation

Remove the battery using the thumb tab at the base of the Vx680. Slide the SIM Card into the SIM slot in the battery

compartment as shown below. Please note that the copper connectors on the SIM card must be face down.

Power o or Cancel Key

Touch Screen

Power On or Cancel Key

Backspace Key

Quick Reference

Settlement / Reports

Need Help?

Credit Transactions

Debit Sale • Tap Sale.

• Enter amount, and then press

Enter.

• Press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Debit.

• Tap No.

• Have customer enter PIN number,

and then press Enter.

Debit Refund • Tap the down arrow, and then tap

Refund when displayed.

• Enter Amount, and then press

Enter.

• Tap Yes.

• Swipe customer card.

• Tap Debit.

• Enter original transaction date

(found on receipt).

• Have customer enter PIN number,

and then press Enter.

Debit Transactions

Detail Report • Tap the Report icon

(bottom right of screen).

• Tap Detail Report.

Totals Report • Tap the Report icon

(bottom right of screen).

• Tap Totals Report.

Settlement • Tap the down arrow, and

then tap Settlement when

displayed.

• Conﬁrm totals, and then

press Enter.

Please contact Apriva Customer Care with questions about

using your Verifone Vx680 device.

Apriva Customer Care

(866) 277-4828

[email protected]

NOTE: Transactions that are manually entered (not swiped) will

require you to enter the card number, expiration date, customer zip

code and credit card CVV (on back of card) value.

Sale • Tap Sale.

• Enter Amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swip customer card.

• Tap Credit.

• Enter CVV code, and then press Enter.

Void Sale • Tap the down arrow, and then tap Void

when displayed.

• To void the last transaction processed,

tap Yes. To void a dierent transaction

tap No.

• Tap Inv# or Acct#.

• Enter the Invoice Number or Last 4

of the customer card, and then press

Enter.

• Verify the transaction, and then tap

Yes.

Forced

Sale

• Tap the down arrow, and then tap

Force when displayed.

• Enter amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Credit.

• Enter approval code, and then press

Enter.

Refund • Tap the down arrow, and then tap

Refund when displayed.

• Enter Amount, and then press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Credit.

Auth

Only

• Tap the down arrow, and then tap Auth

Only when displayed.

• Enter Amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Credit.

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APRIVA_Vx680_USERPRK_1.0

Sale • Tap Sale.

• Enter Amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swip customer card.

• Tap Credit.

• Enter CVV code, and then press Enter.

Void Sale • Tap the down arrow, and then tap Void when displayed.

• To void the last transaction processed, tap Yes. To void a dierent

transaction tap No.

• Tap Inv# or Acct#.

• Enter the Invoice Number or Last 4 of the customer card, and then

press Enter.

• Verify the transaction, and then tap Yes.

Forced Sale • Tap the down arrow, and then tap Force when displayed.

• Enter amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Credit.

• Enter approval code, and then press Enter.

Refund • Tap the down arrow, and then tap Refund when displayed.

• Enter Amount, and then press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Credit.

Authorization Only • Tap the down arrow, and then tap Auth Only when displayed.

• Enter Amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Credit.

Settle Batch • Tap the down arrow, and then tap Settlement when displayed.

• Conﬁrm totals, and then press Enter.

Credit Transactions

NOTE: Transactions that are manually entered (not swiped) will require you to enter the card number, expiration

date, customer zip code and credit card CVV (on back of card) value.

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APRIVA_Vx680_USERPRK_1.0

Debit Sale with Cash Back • Tap Sale.

• Enter amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Debit.

• Tap Yes.

• Select Cashback amount.

• Have customer enter PIN number, and then press Enter.

Debit Sale • Tap Sale.

• Enter amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Debit.

• Tap No.

• Have customer enter PIN number, and then press Enter.

Debit Sale • Tap Sale.

• Enter amount, and then press Enter.

• Press Enter.

• Tap Yes.

• Swipe customer card.

• Tap Debit.

• Tap No.

• Have customer enter PIN number, and then press Enter.

Debit Transactions

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APRIVA_Vx680_USERPRK_1.0

Totals Report:

Prints a basic report that displays the

totals of all transactions in the current

batch.

• Tap the Report icon (bottom right of screen).

• Tap Totals Report.

Detail Report:

Prints a detailed report for the current

batch.

• Tap the Report icon (bottom right of screen).

• Tap Detail Report.

Batch History:

Allows you to re-print reports for a par-

ticular date or the entire history.

• Tap the Report icon (bottom right of screen).

• Tap the down arrow, and tap Batch History when displayed.

• Tap Date to enter a date, or tap All.

Reprint Last Receipt.

Allows you to reprint the last transaction

receipt.

• Tap the receipts icon (icon to the left of the reports icon).

• Tap Last Receipt to print the last transaction receipt.

Reprint Any Receipt.

Allows you to reprint a transaction

receipt by invoice number.

• Tap the receipts icon (icon to the left of the reports icon).

• Tap Any Receipt.

• Enter Invoice Number, and then press Enter.

Receipts & Reports

Customer Care

Please contact Apriva Customer Care with questions about using your Verifone Vx680 device.

Apriva Customer Care

(866) 277-4828

[email protected]

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