Triton RL5000 Manuel utilisateur

CORPORATE HEADQUARTERS:

21405 B Street

Long Beach, MS 39560

PHONE: (800) 367-7191

FAX: (228) 575-3100

Delaware, LLC. The third party trademarks that may be identiﬁed herein are the trademarks of their

respective owners and are not owned by ATMGurus. ATMGurus disclaims any afﬁliation, connection or

association between its products and services, and those of the respective trademarks owners, or any

sponsorship or approval of its products or services by such trademarks owners.

Service Manual

07103-00143 May 15, 2014

RL5000 Series

XScale and X2

Automated Teller Machines

RL5000 SERIES XSCALE AND X2 AUTOMATED TELLER MACHINES SERVICE MANUAL

iii

PREFACE

Preface

DISCLAIMER

The manufacturer of the Automated Teller Machine product(s) described herein

makes no representations or warranties, either expressed or implied, by or with

respect to anything in this manual, and shall not be liable for any implied war-

ranties of ﬁtness for a particular purpose or for any indirect, special or conse-

quential damages. Information in this document is subject to change without

notice and does not represent a commitment on the part of the manufacturer.

USE OF THIS PRODUCT IN A MANNER OTHER THAN THOSE DESCRIBED

IN THIS MANUAL MAY RESULT IN PERSONAL INJURY.

FCC COMPLIANCE

Statement of Compliance: This equipment complies with Part 68 of the FCC

rules located in the control area of the ATM is the Product Label. This label lists

the FCC registration number and ringer equivalence number of the unit. If re-

quested, this information must be provided to the telephone company. USCO/

FIC Codes: When ordering service from the telephone company for the RL2000

series Automated Teller Machine, the following information should be supplied:

Universal Service Order Code (USOC): RJ-11C

The Facility Interface Code (FIC): 02LS2

Plug and Jack: The plug and jack used to connect this equipment to premise

wiring and telephone network must comply with the applicable FCC Part 68 rules

and requirements adopted by ACTA. A compliant telephone cord and modular

plug is provided with this product. The telephone cord is designed to be con-

nected to a compatible modular jack that is also compliant.

Ringer Equivalent Number (REN): The REN is used to determine the number

of the devices that may be connected to a telephone line. Excessive RENs on a

telephone line may result in the devices not ringing in response to an incoming

call. In most but not all areas, the sum of the RENs should not exceed ﬁve (5).

To be certain of the number devices that may be connected to a line, as deter-

mined by the local RENs, contact the local telephone company.

Harm to the Network: If the RL2000 Automated Teller Machine causes harm

to the telephone network, the telephone company will notify the customer that

a temporary discontinuous of service may be required. If advanced notice is not

possible, the telephone company will notify the customer as soon as possible.

You will be advised of your right to ﬁle a complaint with the FCC if you believe

it’s necessary.

Notiﬁcation of Changes in Telephone Company Equipment: The telephone

company may make changes in its facilities, equipment, operations or proce-

dures that could affect the operation of the equipment. If this happens, the tele-

phone company will provide advanced notice in order for you to make necessary

modiﬁcations to maintain uninterrupted service.

RL5000 SERIES XSCALE AND X2 AUTOMATED TELLER MACHINES SERVICE MANUAL

Preface

Repairs and Returns: If telecom compatibility trouble is experienced with the

RL5000 Automated Teller Machine, you may contact for repairs and warranty

information:

Triton at 1-800-367-7191

Triton Systems of Delaware, Inc.

21405 B Street

Long Beach, MS 39560

If the equipment is causing harm to the network, the telephone company may

request that you disconnect the equipment until the problem is resolved. Repairs

should be made only by qualiﬁed factory representatives.

Party Lines: The RL5000 Automated Teller Machine must not be used on party

lines.

Alarm Equipment: The RL5000 Automated Teller Machine should have its own

dedicated phone line. Do not install the RL5000 on the same line as alarm equip-

ment.

Electrical Safety Advisory: Telephone companies report that electrical surges,

typically lightening transients, are very destructive to customer equipment con-

nected to AC power sources. This has been identiﬁed as a major nationwide

problem. A commercially available, power surge suppressor, is recommended

for use with the RL5000 to minimize damage in the event of an electrical surge.

CANADIAN IC COMPLIANCE NOTICE:

The Industry Canada label identiﬁes certiﬁed equipment. This certiﬁcation means

that the equipment meets telecommunications network protective, operational

and safety requirements as prescribed in the appropriate Terminal Equipment

Technical Requirements document(s). The Department does not guarantee the

equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The equip-

ment must also be installed using an acceptable method of connection. The

customer should be aware that compliance with the above conditions may not

prevent degradation of service in some situations.

Repairs to certiﬁed equipment should be coordinated by a representative desig-

nated by the supplier. Any repairs or alterations made by the user to this equip-

ment, or equipment malfunctions, may give the telecommunications company

cause to request the user to disconnect the equipment.

PREFACE

Preface

Users should ensure for their own protection that the electrical ground con-

nections of the power utility, telephone lines and internal metallic water pipe

system, if present, are connected together. This precaution may be particularly

important in rural areas. Caution: Users should not attempt to make such con-

nections themselves, but should contact the appropriate electric inspection au-

thority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device pro-

vides an indication of the maximum number of terminals allowed to be con-

nected to a telephone interface. The termination on an interface may consist of

any combination of devices subject only to the requirement that the sum of the

Ringer Equivalence Numbers of all the devices does not exceed 5.

AVIS:

L’étiquette d’Industrie Canada identiﬁc le matériel homologué. Cette étiquette

certiﬁe que le matériel est conforme aux normes de protection, d’exploitation

et de sécurité des réseaux de télécommunications, comme le prescrivent les

documents concernant les exigences techniques relatives au matériel terminal.

Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction

de l’utilisateur.

Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le rac-

corder aux installations de 1’entreprise locale de télécommunication. Le maté-

riel doit également être installé en suivant une méthode acceptée de raccor-

dement. L’abonné ne doit pas oublier qu’il est possible que la comformité aux

conditions énoncées cidessus n’empêche pas la dégradation du service dans

certaines situations. Les réparations de matériel homologué doivent être co-

ordonnées par un représentant désigné par le fournisseur. L’entreprise de télé-

communications peut demander à I’utilisateur de débrancher un appareil à la

suite de réparations ou de modiﬁcations effectuées par l’utilisateur ou à cause

de mauvais fonctionnement.

Pour sa propre protection, l’utilisateur doit s’assurer que tous les ﬁls de mise à

la terre de la source d’énergie électrique, des lignes téléphoniques et des canali-

sations d’eau métalliques, s’ﬂy en a, sont raccordés ensemble. Cette précau-

tion est particulièrement importante dans les régions rurales. Avertissement:

L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir

recours à an service d’inspection des installations électriques, ou à un élec-

tricien, selon le cas.

AVIS:

L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif termi-

nal indique le nombre maximal de terminaux qui peuvent étre raccordés à une

interface. La terminaison d’une interface téléphonique peut consister en une

combinaison de quelques dispositifs, à la seule condition que la somme d’indices

d’équivalence de la sonnerie de tous les dispositifs n’exède pas 5.

RL5000 SERIES XSCALE AND X2 AUTOMATED TELLER MACHINES SERVICE MANUAL

Preface

UNITED KINGDOM

This equipment has been approved in accordance with Council Decision 98/482/

EC for pan-European single terminal connection to the public switched telephone

network (PSTN). However, due to differences between the individual PSTNs pro-

vided in the different countries, the approval does not, of itself, give uncondi-

tional assurance of successful operation on every PSTN network termination

point. In the event of problems, contact your equipment supplier in the ﬁrst

instance. This unit uses only DTMF address signaling.

EMISSIONS (EMI)

This device complies with Part 15 of the FCC rules. Operation is subject to the

following two (2) conditions:

1) This device may not cause harmful interference.

2) This device must accept any interference received, including interference that

may cause undesired operation.

Note:

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment

is operated in a commercial environment. This equipment generates, uses, and

can radiate radio frequency energy and, if not installed and used in accordance

with the instruction manual, may cause harmful interference to radio commu-

nications. Operation of this equipment in a residential area is likely to cause

harmful interference in which case the user will be required to correct the inter-

ference at his own expense. Changes or modiﬁcations to this unit not expressly

approved by the party responsible for compliance could void the user’s authority

to operate the equipment.

CANADIAN EMISSION REQUIREMENTS

This digital apparatus does not exceed the Class A limits for radio noise emis-

sions from digital apparatus set in the Radio Interference Regulations of the Ca-

nadian Department of Communications. This Class A digital apparatus complies

with Canadian ICES-003.

Le present appareil numerique n’emet pas de bruits radioelectriques depassant

leslimites applicables aux appareils numeriques de la Class A prescrites dans le

Reglement sur le brouillage radioelectrique edicte par le ministere des Commu-

nications du Canada. Cet appareil numerique de la classe A est conforme a la

norme NMB-003 Canada.

vii

PREFACE

Preface

UK / AUSTRALIAN EMISSION REQUIREMENTS

Warning:

This is a Class A product. In a domestic environment this product may cause

radio interference in which case the user may be required to take adequate

measures.

Notices

This publication is protected by copyright and all rights are reserved. No part of

it may be reproduced or transmitted by any means or in any form, without prior

consent in writing from Triton Systems of Delaware, Inc.

The information in this publication has been carefully checked and is believed

to be accurate. However, Triton Systems of Delaware, Inc. assumes no respon-

sibility for any inaccuracies, errors, or omissions that may be contained in this

document. In no event will Triton Systems of Delaware, Inc. be liable for direct,

indirect, special, incidental, or consequential damages resulting from any defect

or omission in this manual, even if advised of the possibility of such damages. In

the interest of continued product development, Triton Systems of Delaware, Inc.

reserves the right to make improvements in its documentation and the products

it describes at any time, without notice or obligation.

Trademark Acknowledgements

Microsoft Windows is a registered trademark of Microsoft Corporation in the

United States and/or other countries. Triton Connect is a trademark of Triton

Systems, Inc. CashWorks is a trademark of CashWorks,Inc. PaySpot is a trade-

mark of Euronet Worldwide. Western Union is a registered trademark of Western

Union Holdings, Inc.

viii

RL5000 SERIES XSCALE AND X2 AUTOMATED TELLER MACHINES SERVICE MANUAL

Preface

Warranty Statement

Manufacturer warrants that the products delivered to a distributor will perform in

accordance with the Manufacturer’s published speciﬁcations for thirteen months

from date of shipment in Long Beach, MS. Manufacturer’s warranty shall not

apply to any damage resulting from abuse, negligence or accident, or to any

loss or damage to the Products while in transit. Written notice and explanation

of circumstances surrounding any claims that the goods have proved defective

in material or workmanship shall be given promptly from the distributor to the

manufacturer. No claim may be made, or action brought, by or through a dis-

tributor after the expiration of 14 months following any alleged breach of war-

ranty.

Distributor’s sole and exclusive remedy in the event of defect is ex-

pressly limited to the replacement or correction of such defective parts

by manufacturer at its election and sole expense, except there shall

be no obligation to replace or repair items which, by their nature, are

expendable. If Manufacturer is unable to replace or repair the defective parts,

Manufacturer shall refund to Distributor that portion of the purchase price al-

locatable to such goods.

No representation or other afﬁrmation of fact not set forth herein, including

but not limited to statements regarding capacity, suitability for use, or perfor-

mance of the goods, shall be or be deemed to be a warranty or representation

by Manufacturer for any purpose, nor give rise to any liability or obligation of

Manufacturer whatever.

Except as speciﬁcally provided in this document, there are no other war-

ranties expressed or implied including, but not limited to, any implied

warranties or merchantability or ﬁtness for a particular purchase.

Limitation of Liability

In no event shall manufacturer be liable for loss of proﬁts or incidental,

indirect, special, consequential or other similar damages arising out of

any breach of this contract or obligations under this contract.

Defense of Infringement Claims

If notiﬁed promptly in writing of any action (and all prior claims relating to such

action) brought against the Distributor based on a claim that Distributor’s use

of the goods infringes a patent or other intellectual property right, and if given

access by Distributor to any information distributor has regarding such alleged

infringement, Manufacturer agrees to defend Distributor in such action at its ex-

pense and will pay any costs or damages ﬁnally awarded against Distributor in

any such action, provided the Manufacturer shall have had sole control of the de-

fense of any such action and all negotiations for its settlement or compromise.

PREFACE

Preface

Waiver Ineffective

No claim or right arising out of or relating to a breach of these terms and condi-

tions can be discharged in whole or in part by a waiver or renunciation of the

claim or right unless the waiver or renunciation is supported by consideration

and is in writing signed by the aggrieved party. Waiver by either Manufacturer

or Distributor of a breach by the other of any provision of these terms and con-

ditions shall not be deemed a waiver of future compliance therewith, and such

provisions shall remain in full force and effect.

Statute of Limitations

Any action by the Distributor or Manufacturer for breach of these terms and

conditions must be commenced within one (1) year after the cause of action

has accrued.

Applicable Law

These terms and conditions shall be governed by and construed in accordance

with the provisions of the Uniform Commercial Code as adopted by the State of

Mississippi.

Bankruptcy

In the event of any proceedings, voluntary or involuntary, in bankruptcy or in-

solvency by or against Distributor, or in the event of the appointment, with or

without the Distributor’s consent, of an assignee for the beneﬁt of creditors or

of a receiver or of a liquidator, then Manufacturer shall be entitled to cancel any

unﬁlled part of these terms and conditions without any liability whatsoever.

Parts Only Limited Manufacturer’s Warranty

Triton Systems of Delaware, Inc. warrants the components of each RL5000 se-

ries Automated Teller Machine, excluding software and related documentation,

against any defect in materials and/or workmanship for a period of 13 months

from the shipping date. If a component fails due to defects in materials and/or

workmanship within the warranty period, Triton will furnish a new or refurbished

component, at its discretion. Triton shall not be responsible for labor or other

costs associated with installing the component; and the failed component shall

be returned to Triton at the purchaser’s expense. Triton shall not be responsible

for misuse or abuse of a unit; and any attempts to remove or deface the serial

number or date code on a unit or any component thereof, or any attempt to re-

pair a unit or to repair or replace any component by anyone other than a service

technician authorized by Triton shall void this warranty.

RL5000 SERIES XSCALE AND X2 AUTOMATED TELLER MACHINES SERVICE MANUAL

Preface

Limited Warranty covers normal use. Triton Systems does not warrant

or cover damage:

• occurring during shipment of the equipment or components from or to Tri-

ton’s facilities;

• caused by accident, impact with other objects, dropping, falls, spilled liquids,

or immersion in liquids;

• caused by a disaster such as ﬁre, ﬂood, wind, earthquake, lightning, or other

acts of God;

• caused by failure to provide a suitable installation environment for the equip-

ment, including but not limited to, faulty wiring in the building in which the

equipment is installed, installation in a facility with uncontrolled environmen-

tal conditions, failure to provide a dedicated electrical circuit on which the

equipment operates, and/or lack of proper earth grounding for the equip-

ment;

• caused by the use of the equipment for purposes other than those for which

it was designed;

• resulting from improper maintenance;

• caused by any other abuse, misuse, mishandling, or misapplication.

Under no circumstances shall Triton Systems or its suppliers be liable for any

special, incidental, or consequential damages based upon breach of warranty,

breach of contract, negligence, strict liability, or any other legal theory. Such

damages include, but are not limited to, loss of proﬁts, loss of revenue, loss of

data, loss of use of the equipment or any associated equipment, cost of capital,

cost of substitute or replacement equipment, facilities or services, down time,

purchaser’s time, the claims of third parties, including customers, and injury to

property.

Disclaimer of Warranties

The warranty stated above is the only warranty applicable to this product. All

other warranties, expressed or implied (including all implied warranties of mer-

chantability or ﬁtness for a particular purpose or quality of service), are hereby

disclaimed. No oral or written information, or advice given by Triton Systems,

its agents or employees shall create a warranty or in any way increase the scope

of this warranty.

Shipping Damage

All equipment is shipped FOB, Triton’s facilities. The organization or individual

who has purchased the equipment assumes responsibility for the equipment

once it leaves Triton’s facilities.

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