Ubiquiti UniFi UAP-IW-HD Manuel utilisateur

In-Wall 802.11ac Wave 2

Wi-Fi Access Point

Model: UAP-IW-HD

Introduction

Thank you for purchasing the Ubiquiti Networks® UniFi®

In‑Wall 802.11ac Wave 2 Wi‑Fi Access Point. This Quick Start

Guide is designed to guide you through installation and also

includes warrantyterms.

IMPORTANT: UniFi Controller v5.7 is recommended for

managing the UAP-IW-HD and is available for download

at: www.ubnt.com/download/unifi

Package Contents

Cover Plate UAP-IW-HD Back Plate Wall‑Mount Screws

(Qty. 4)

Torx Screws

(Qty. 2)

Phillips Screws

(Qty. 2)

Torx Security

Screw

Phillips Security

Screw

Installation Requirements

• Pre‑installed electrical wall box

• Category 5 (or above) UTP cabling approved for indoor use

• Phillips and flathead screwdrivers

• T10 Torx bit (for Torx Screw option)

• UniFi Switch with PoE

IMPORTANT: The UAP-IW-HD requires a UniFi Switch

with PoE for power. Passive PoE adapters are not

recommended.

regulations, including operation within legal frequency channels, output power, indoor

cabling requirements, and Dynamic Frequency Selection (DFS) requirements.

System Requirements

• Linux, MacOSX, or Microsoft Windows 7/8/10

• Java Runtime Environment 1.8 (or above)

• Web Browser: Google Chrome (Other browsers may have

limited functionality.)

• UniFi Controller software v5.7 or newer (available at:

www.ubnt.com/download/unifi)

Network Topology Requirements

• A DHCP-enabled network (for the AP to obtain an IP address

as well as for the wireless clients after deployment)

• A UniFi Cloud Key or management station running the UniFi

Controller v5.7 (or newer) software, located either on‑site

and connected to the same Layer 2 network, or off-site in the

cloud or NOC

UAP-IW-HD

US-48-500W

USG-PRO-4

(DHCP Server)

Internet

UAP-AC-PRO

UAP-AC-M-PRO

UAP-AC-LR

LAN

WAN

UniFi Cloud Key

(UniFi Controller)

Remote Access to

UniFi Controller

Good

Fair

Poor

Great

Network:

Switches

Gateway

Ulizaon

18%

Internet

Capacity

43%

Clients

412

Guests

113

IoT

Everythingis

great

MyDashboard

EditWidgets

-24hrs

Max

980

Min

Now

Throughput

Latency

ISPLoad:

Great

-24hrs

Max

Now

Airme

-24hrs

High

Low

Now

RetryRate

Great

Wi-FiLoad:

225.2Mbps

125.2Mbps

Wi-Fi Traﬃc Distribuon

100

104

108

112

116

120

124

128

132

136

140

149

153

157

161

165

5 GHz

2.4 GHz

AccessPoints

Last24Hrs

Most Acve APs

Oﬃce

BackRoom

Storage

Roof

Hallway We ...

91GB

86GB

53GB

48GB

45GB

Top 5 Applicaons

YouTube

35 Clients

Instagram

19 Clients

Squarespace

17 Clients

Google

12 Clients

Facebook

20 Clients

TopInterference

Hallway We ...

Roof

Storage

51%

45%

44%

TopCPUUsage

Oﬃce

BackRoom

Home

51%

45%

43%

Most Acve Clients

Wi-FiKeyMetrics

91 Clients

iPhone

87 Clients

Android

45 Clients

MacBook

35 Clients

PCLaptop

12 Clients

iPad

Top Memory Usage

Client Frequency Distribuon

Device Distribuon

HD-Kitchen

HD-Conference

Storage

Roof

Hallway We ...

56.9%

35.6%

34%

28%

24%

Longest Client Upme

Wi-Fi Summary

Roung Ulizaon

Switch Summary

iPad-1

APs Online

Gateway - USG Main

Controller - Oﬃce CK

Controller - Oﬃce 2 CK

25% CPU Ulizaon

50% CPU Ulizaon

33% CPU Ulizaon

Online

MBP-2

Clients

iPad-2

Ulizaon

Clients

Port Ulizaon

8d4h0m

2d8h30m

1,324

2d5h15m

64%

1,324

32%

PortUsage

VPN Name

Status

Users

Guests

Purpose

Average Data

Port1-GB

VPN-LA-PDX

Corporate

320GB

Port2-GBPOE+

VPN-LA-PDX2

VLAN Only

11GB

Port3-10GB

Remote-Oﬃce-1

VLAN Only

12GB

120

HD-Conference

42%

Oﬃce - Art Dept

42%

MBP-1

Traﬃc

Devices

Traﬃc

2d3h10m

248GB

536

1,248GB

Port4-GBPOE

Transfer-1

VLAN Only

0GB

5GHz

50%

13LAN

03WLAN

01WAN

100%

AverageCapacity

500Mbps

Average Airme Ulizaon

Average Spectral Eﬃciency

2.1 (b/s) Hz

64%11acW2

28%11ac

08%11n

1300Mbps

0Mbps

100%

(b/s) Hz

3.76 (b/s) Hz

Internet Connecon:

30Mbps

40Mbps

50Mbps

20Mbps

10Mbps

0Mbps

-24hrs

-12hrs

Now

Download

Theorecal Capacity

Throughput

Portlan

SDN

SW-24A

SW-8A

SW-8B

SW-24E

SW-24D

56.9%

35.6%

34%

28%

24%

Most Acve Switches

Sample Network Diagram

All UniFi devices support off-site management controllers.

For setup details, see the User Guide on the website:

www.ubnt.com/download/unifi

Hardware Overview

Back Panel

PoE In + Data

PoE In + Data 10/100/1000 Ethernet port supports data and

802.3af PoE input. The UAP-IW-HD itself requires 11W.

802.3at PoE+ input is required to use PoE passthrough.

Connect this port to a UniFi Switch with PoE that is connected

to your LAN and DHCP server.

Bottom Panel

LAN 2

PoE Out

+ LAN 1

Reset

LAN 4LAN 3

PoE Out + LAN 1 10/100/1000 Ethernet port supports data

and PoE passthrough (requires 802.3at PoE+ input). The

maximum PoE passthrough output is 12W.

Note: To power and connect an 802.3af device to the

LAN, you must use 802.3at PoE+ input.

LAN 2- LAN 4 These three 10/100/1000 Ethernet ports

support data only. Used to connect client devices to the LAN.

Reset The Reset button serves two functions for the

UAP-IW-HD:

• Restart Press and release the Reset button quickly.

• Restore to Factory Default Settings Press and hold the

Reset button for more than five seconds.

LED

Color State Status

White

Flashing Initializing.

Steady Factory defaults, waiting for

integration.

White/

Blue

Alternating Device is busy; do not touch or

unplug it. This usually indicates

that a process such as a firmware

upgrade is taking place.

Blue

Steady Successfully integrated into a

network and working properly.

Flashing This is used to locate a device.

When you click Locate in the UniFi

Controller software, the LED will

flash blue. The software will also

display the location of the AP on

themap.

Side Panel

Security

Screw

Security Screw (Optional) The Security Screw secures the

Cover Plate after installation. You have the option to use the

included Torx (shown) or Philips Security Screw.

Security Tab

In addition to the optional Security Screw, the Security Tab

helps to secure the Cover Plate after installation. If you need to

remove it, use a flathead screwdriver to depress the Security

Tab while detaching the Cover Plate:

Security Tab

Back Plate

The Back Plate offers a variety of mounting holes for use

with different wall boxes. Here are a few examples with the

appropriate mounting holes outlined in blue:

USA or China

Europe

Hardware Installation

An electrical wall box should be pre‑installed with an Ethernet

cable running from the box to a UniFi Switch with PoE.

1. Detach the UAP-IW-HD from the Back Plate.

2. Pull the Ethernet cable through the Back Plate, and attach

the Back Plate to the wall box using the Wall‑MountScrews.

Note: Do not over-tighten the screws.

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