Ubiquiti UAP-PRO Manuel utilisateur

Enterprise WiFi System

Models: UAP-PRO, UAP-AC

Table of ContentsUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

Table of Contents

Chapter 1: Product Overview .......................................1

Package Contents ................................................................1

System Requirements ............................................................1

Network Topology Requirements .................................................2

Hardware Overview ..............................................................2

Chapter 2: Installation ..............................................5

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware Installation of the UniFi AP-PRO ........................................5

Hardware Installation of the UniFi AP-AC ..........................................8

Software Installation.............................................................10

Chapter 3: Using the UniFi Controller Software .....................13

Interface Tabs ...................................................................13

Common Interface Options ......................................................13

Recent Events ...................................................................13

Settings .........................................................................14

Admin ..........................................................................19

Chapter 4: Map Tab................................................20

Adding Custom Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Adding a Google Map ...........................................................21

Placing Access Points on the Map ................................................22

Setting the Map Scale ...........................................................24

Chapter 5: Statistics Tab ...........................................26

Clients ..........................................................................26

Quick Look ......................................................................26

Current Usage - Top Access Points ...............................................27

Recent Activities.................................................................27

Chapter 6: Access Points Tab.......................................28

Chapter 7: Users Tab...............................................30

Chapter 8: Guests Tab .............................................32

Chapter 9: All Clients Tab ..........................................34

Chapter 10: Access Point Details ...................................35

Details .........................................................................35

Users ...........................................................................36

Guests .........................................................................37

Configuration ..................................................................37

Table of ContentsUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

Chapter 11: User/Guest Details ....................................44

Details ..........................................................................44

Statistics ........................................................................44

History ..........................................................................45

Configuration ...................................................................45

Chapter 12: Hotspot Manager .....................................46

Appendix A: Portal Customization .................................48

Overview........................................................................48

Enabling Portal Customization...................................................48

Viewing the Default Portal .......................................................48

Setup ...........................................................................48

Appendix B: UniFi Discovery Utility ................................50

Overview........................................................................50

Appendix C: Specifications ........................................52

Appendix D: Safety Notices........................................54

Electrical Safety Information .....................................................54

Appendix E: Warranty .............................................55

Limited Warranty ................................................................55

Appendix F: Compliance Information ..............................57

FCC .............................................................................57

Industry Canada.................................................................57

RF Exposure Warning ............................................................57

CE Marking......................................................................57

RoHS/WEEE Compliance Statement ..............................................58

Appendix G: Declaration of Conformity ............................59

Appendix H: Contact Information..................................60

Ubiquiti Networks Support ......................................................60

Chapter 1: Product OverviewUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

Chapter 1: Product Overview

Thank you for purchasing the Ubiquiti UniFi Networks™

AP-PRO or AP-AC.

The UniFi AP-PRO or AP-AC works with the UniFi AP, AP-LR,

AP-Outdoor, and AP-Outdoor 5G. It includes the UniFi

Controller software, which allows you to manage your

wireless network using a web browser.

This User Guide is for use with version 2.4 or above of

the UniFi Controller software and the following UniFi

Enterprise WiFi System Access Point models:

Name Model Wi-Fi Standards

UniFi AP-PRO UAP-PRO 802.11a/b/g/n

UniFi AP-AC UAP-AC 802.11a/b/g/n/ac

Unless otherwise needed to specify differences between

the two models, this User Guide will refer to both as UniFi

AP. Additional information is available on our website at

http://wiki.ubnt.com/UniFi_FAQ

The UniFi AP also includes the necessary hardware for

mounting the unit on a wall or a ceiling.

The UniFi AP-PRO can be powered by any of the following:

• PoE GigE Adapter (included)

• 48V, 802.3af compliant switch

• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO

The UniFi AP-AC can be powered by any of the following:

• PoE GigE Adapter (included)

• PoE+ 802.3at compliant switch

• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO

to follow local country regulations, including operation within legal frequency channels, output

power, indoor cabling requirements, and Dynamic Frequency Selection (DFS) requirements.

Package Contents

UniFi AP-PRO

UniFi AP-PRO Mounting Bracket Ceiling Backing Plate

M3x50 Flat Head

Screws

(Qty. 3)

M3 Keps Nuts with

Tooth Washers

(Qty. 3)

M2.9x20 Screws

(Qty. 3)

M3x20 Screw

Anchors

(Qty. 3)

Enterprise WiFi System

Model: UAP-PRO

UniFi Controller

CD with User Guide

PoE GigE Adapter

(48V, 0.5A Gigabit)

Power Cord Quick Start Guide

UniFi AP-AC

UniFi AP-AC Mounting Bracket Ceiling Backing Plate

M3x50 Flat Head

Screws

(Qty. 4)

M3 Keps Nuts

(Qty. 4)

M2.9x20 Screws

(Qty. 4)

M3x20 Screw

Anchors

(Qty. 4)

Enterprise WiFi System

Model: UAP-AC

UniFi Controller

CD with User Guide

PoE GigE Adapter

(48V, 0.5A Gigabit)

Power Cord Quick Start Guide

System Requirements

• Windows Vista, Windows 7, Windows 8, or Mac OS X

• Java Runtime Environment 1.6 (or above)

• Web Browser: Mozilla Firefox, Google Chrome, or

Microsoft Internet Explorer 8 (or above)

Chapter 1: Product OverviewUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

Network Topology Requirements

• A DHCP-enabled network (for the wired Access Point to

obtain an IP address as well as for the wireless Access

Points after the deployment)

• A management station computer running the UniFi

Controller software, located either onsite and connected

to the same Layer-2 network, or off-site in a cloud or

NOC

Router

O-Site

Cloud/NOC

On-Site

Management Station

UAP-AC

UAP/UAP-LR

UAP-PRO

UAP-Outdoor

Sample Network Diagram

All UniFi APs support off-site management controllers.

Hardware Overview

Proceed to the description for your UniFI AP model:

• “UniFi AP-PRO” on page 2

• “UniFi AP-AC” on page 3

UniFi AP-PRO

LED

LED Color Status

Flashing White Initializing.

Steady White Factory default, waiting to be integrated.

Alternating

White/Blue

Device is busy; do not touch or unplug it.

This usually indicates a process such as a

firmware upgrade is taking place.

Quickly Flashing

Blue

This is used to locate an AP.

When you click Locate in the UniFi

Controller software, the AP will flash. It

will also display the location of the AP on

themap.

Steady Blue

Indicates the device has been successfully

integrated into a network and is working

properly.

Steady Blue

with occasional

flashing

Indicates the device is in an isolated state

(all WLANs are brought down until an

uplink is found).

Chapter 1: Product OverviewUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

Ports

Main/48V Port Secondary Port

Reset Button

Cable Feed

Plug

Main/48V The Main/48V port is a Gigabit Ethernet port

used to connect the power and should be connected to

the LAN and DHCP server. Power can be provided by any

of the following:

• PoE GigE Adapter (included)

• 48V, 802.3af compliant switch

• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO

Secondary The Secondary port is a Gigabit Ethernet port

used for bridging.

Reset The Reset button serves two functions:

• Restart It will restart the device when you press and

release it quickly.

• Restore Factory Defaults When you press and hold it

for more then 5 seconds, it will restore the device to the

factory default settings.

Cable Feed Plug If your Ethernet cable feeds along the

mounting surface, remove the Cable Feed Plug.

Locking

Clip

Mounting

Bracket

Locking Clip During installation, the Locking Clip on the

Mounting Bracket locks into the Locking Notch on the UniFi

AP to help prevent easy removal of the UniFi AP.

UniFi AP-AC

LED

LED Color Status

Flashing white Initializing.

Steady white Factory default, waiting to be integrated.

Alternating

white/blue

Device is busy; do not touch or unplug it.

This usually indicates that a process such as

a firmware upgrade is taking place.

Quickly flashing

blue

This is used to locate an AP.

When you click Locate in the UniFi

Controller software, the AP will flash. It

will also display the location of the AP on

themap.

Steady blue Indicates the device has been successfully

integrated into a network and is working

properly.

Steady blue

with occasional

flashing

Indicates the device is in an isolated state

(all WLANs are brought down until an uplink

is found).

Chapter 1: Product OverviewUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

Ports

MAIN SECONDARY

Reset

Thisdevicecomplies with Part 15 of FCC rules.

Operationis subject to the following2 co nditions:

1)this device may not cau se harmful inter ference

and,2) this device m ust accept any inte rference

received,including interference that may cause

undesiredoperation.

FCCID: SW X-UAPAC IC:6545A-UAPAC

0560

M/N:U AP-AC 48V 0.5APOE

AP AC

Main Port Secondary Port

Reset Button

Cable Feed Plug

Locking

Notch

Locking

Clip

Mounting Bracket

Main The Main port is a Gigabit Ethernet port used to

connect the power and should be connected to the LAN

and DHCP server. Power can be provided by any of the

following:

• PoE GigE Adapter (included)

• PoE+ 802.3at compliant switch

• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO

Secondary The Secondary port is a Gigabit Ethernet port

used for bridging.

Reset The Reset button serves two functions:

• Restart It will restart the device when you press and

release it quickly.

• Restore Factory Defaults When you press and hold it

for more then 5 seconds, it will restore the device to the

factory default settings.

Locking Clip During installation, the Locking Clip on the

Mounting Bracket locks into the Locking Notch on the UniFi

AP to help prevent easy removal of the UniFi AP.

Cable Feed Plug If your Ethernet cable feeds along the

mounting surface, remove the Cable Feed Plug.

Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

Chapter 2: Installation

Introduction

Installation Requirements

• CAT5/6 cable

• Phillips screwdriver

• Drill and drill bit (6 mm for wall-mounting or 3 mm for

ceiling-mounting)

• Optional: Drywall or keyhole saw (to cut 25 mm hole for

Ethernet cable feed)

Instructions

Proceed to the hardware instructions for your UniFi AP

model:

• UniFi AP-PRO The instructions are below.

• UniFi AP-AC Go to “Hardware Installation of the

UniFi AP-AC” on page 8 for instructions.

After you install the hardware, proceed to “Software

Installation” on page 10.

Hardware Installation of the UniFi

AP-PRO

The UniFi AP-PRO can be mounted to the wall or ceiling.

Perform the steps for the appropriate installation:

Wall Mount

1. Position the Mounting Bracket at the desired location

on the wall with the cable feed slot pointed towards

the floor.

2. Use a pencil to mark the three holes on the wall. Use a

6mm drill bit to drill the holes.

Top

Optional 25 mm Hole for Ethernet

Cable Feed through Wall

3. Follow the instruction for your Ethernet cable feed:

• If your Ethernet cable feeds through the wall, cut or

drill a circle that is approximately 25 mm in size and

lines up with the cable feed slot.

• If your Ethernet cable feeds along the wall, remove the

Plug on the side.

4. Insert the M3x20 Screw Anchors into the 6 mm holes.

Secure the Mounting Bracket to the wall by inserting

the M2.9x20 Screws into the anchors.

5. Connect the Ethernet cable to the Main/48V port on

the UniFi AP-PRO.

6. Align the notch on the UniFi AP-PRO with the notch on

the Mounting Bracket.

Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

7. Turn the UniFi AP-PRO clockwise until it locks into

place.

Ceiling Mount

1. Remove the ceiling tile.

2. Place the Mounting Bracket in the center of the ceiling

tile. Mark the three mounting screw holes and 25 mm

hole for the Ethernet cable.

25 mm Hole for Ethernet Cable Feed

3. Use a 3 mm drill bit to drill the screw holes and cut or

drill the 25 mm hole for the Ethernet cable feed.

4. Secure the Mounting Bracket to the ceiling tile using

the Ceiling Backing Plate, M3x50 Flathead Screws and M3

Keps Nuts.

5. Feed the Ethernet cable through the 25 mm hole.

6. Set the ceiling tile back into place.

7. Connect the Ethernet cable to the Main/48V port.

Chapter 2: InstallationUniFi™AP-PRO and AP-AC User Guide

Ubiquiti Networks, Inc.

8. Align the notch on the UniFi AP-PRO with the notch on

the Mounting Bracket.

9. Turn the UniFi AP-PRO clockwise until it locks into

place.

Powering the UniFi AP-PRO

The UniFi AP-PRO can be powered directly by a

compatible PoE switch or with the included PoE GigE

Adapter.

Connecting to a PoE Switch

Connect the other end of the Ethernet cable coming from

the Main/48V port on the UniFi AP-PRO directly to a PoE

port on one of the following:

• 48V, 802.3af compliant switch

• Ubiquiti Networks TOUGHSwitch PRO, model TS-8-PRO

TOUGHSwitch PRO Power Connection Diagram

Connecting to the PoE GigE Adapter

1. Connect the other end of the Ethernet cable coming

from the Main/48V on the UniFi AP-PRO to the Ethernet

port labeled POE on the PoE GigE Adapter.

2. Connect an Ethernet cable from your LAN to the

Ethernet port labeled LAN on the PoE GigE Adapter.

3. Connect the power cord to the power port on the PoE

GigE Adapter. Connect the other end of the power cord

to a power outlet.

After you install the hardware, proceed to “Software

Installation” on page 10.

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