i
Contents
About this Guide .......................................................1
Merchant Welcome Kit Contents ...............................1
The TD iWL252 / 255 Solution ................................... 1
Default shortcut keys............................................................................ 2
Idle screen and icons ............................................................................ 2
TD iWL252................................................................................... 2
TD iWL255................................................................................... 3
Main menu screen................................................................................. 3
Admin menu screen .............................................................................. 4
Navigation ............................................................................................. 4
Changing the paper roll ....................................................................... 4
The Bluetooth Base ...................................................4
Ports ....................................................................................................... 5
Cardholder Privacy and Security ...............................5
Terminal security .................................................................................. 5
Fraud prevention................................................................................... 5
Force post fraud prevention ......................................................... 5
Call for authorization fraud prevention......................................... 6
Financial Transactions................................................6
Accepted card types .............................................................................. 6
Sale (credit card).................................................................................... 6
Sale (debit card) .................................................................................... 8
Sale (phone or mail).............................................................................. 8
Force post (sale or phone / mail) .......................................................... 9
Void........................................................................................................ 9
Transaction recall ................................................................................ 10
Return .................................................................................................. 10
Receipts ...................................................................11
Reprinting receipts.............................................................................. 11
Receipt examples................................................................................. 12
Business Day Functions ...........................................13
Performing a day close ....................................................................... 13
Continued on next page