Sierra Wireless AirLink Raven XT Manuel utilisateur

AirLink Raven XT User Guide

20070914

Rev 1.0

Preface

Rev 1.0 May.10 1

Important

Notice Due to the nature of wireless communications, transmission and reception of data

can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be

totally lost. Although significant delays or losses of data are rare when wireless

devices such as the Sierra Wireless AirLink Raven XT are used in a normal

manner with a well-constructed network, the Sierra Wireless AirLink Raven XT

should not be used in situations where failure to transmit or receive data could

result in damage of any kind to the user or any other party, including but not

limited to personal injury, death, or loss of property. Sierra Wireless accepts no

responsibility for damages of any kind resulting from delays or errors in data

transmitted or received using the Sierra Wireless AirLink Raven XT, or for failure

of the Sierra Wireless AirLink Raven XT to transmit or receive such data.

Safety and

Hazards Do not operate the Sierra Wireless AirLink Raven XT in areas where blasting is in

progress, where explosive atmospheres may be present, near medical

equipment, near life support equipment, or any equipment which may be

susceptible to any form of radio interference. In such areas, the Sierra Wireless

AirLink Raven XT MUST BE POWERED OFF. The Sierra Wireless AirLink Raven

XT can transmit signals that could interfere with this equipment.

Do not operate the Sierra Wireless AirLink Raven XT in any aircraft, whether the

aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink Raven

XT MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink

Raven XT can transmit signals that could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the

ground and the door is open. Sierra Wireless AirLink Raven XT may be used at this time.

The driver or operator of any vehicle should not operate the Sierra Wireless

AirLink Raven XT while in control of a vehicle. Doing so will detract from the driver

or operator's control and operation of that vehicle. In some states and provinces,

operating such communications devices while in control of a vehicle is an offence.

Limitation of

Liability The information in this manual is subject to change without notice and does not

represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND

ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL

DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,

PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,

LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE

ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS

PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE

FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its

affiliates aggregate liability arising under or in connection with the Sierra Wireless

product, regardless of the number of events, occurrences, or claims giving rise to

liability, be in excess of the price paid by the purchaser for the Sierra Wireless

product.

Raven XT

220070914

Patents Portions of this product may be covered by some or all of the following US

patents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,0575,929,8156,169,884

6,191,741 6,199,168 6,339,405 6,359,591 6,400,3366,516,2046,561,8516,643,501

6,653,979 6,697,030 6,785,830 6,845,249 6,847,8306,876,6976,879,5856,886,049

6,968,171 6,985,757 7,023,878 7,053,843 7,106,5697,145,2677,200,512D442,170

D459,303

and other patents pending.

Trademarks AirCard®and “Heart of the Wireless Machine®” are registered trademarks of

Sierra Wireless. Watcher®is a trademark of Sierra Wireless, registered in the

European Community. AirLink™ and AceWare™ are trademarks of Sierra

Wireless.

Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red-tipped

antenna are trademarks of Sierra Wireless.

Windows®is a registered trademark of Microsoft Corporation.

Other trademarks are the property of the respective owners.

Contact

Information

Consult our website for up-to-date product descriptions, documentation,

application notes, firmware upgrades, troubleshooting tips, and press releases:

www.sierrawireless.com

Support Desk: Phone: 1-877-231-1144

Hours: 5:00 AM to 5:00 PM Pacific Time,

Monday to Friday, except US Holidays

E-mail: [email protected]

Sales Desk: Phone: 1-510-624-4200

1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: MobileandM2Msales@sierrawireless.com

Post: Sierra Wireless America

39677 Eureka Drive

Newark, CA

USA 94560

Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-510-624-4299

1-604-231-1109

Web: www.sierrawireless.com

Preface

Rev 1.0 May.10 3

Revision

History

Revision

number Release date Changes

1.x Q2: 2009 Guide updated with ALEOS Release 4.0 content.

2.x Q1: 2010 User Guide rebranded to current corporate standards.

Raven XT

420070914

Rev 1.0 May.10 5

Contents

Introduction to the Raven XT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Monitor and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Connecting to your cellular provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Steps of a connection:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Power Consumption: (@12V DC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Standards/Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Application Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Interface Port Pin-Outs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Raven XT

620070914

Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Activating Raven XT on your cellular provider . . . . . . . . . . . . . . . . . . . . . . . 13

Installing the SIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Cellular Account Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Software Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Hardware Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Hardware Installation of the Raven XT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . 19

Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Capturing External Events using Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Digital Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting devices to the IO Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Monitoring the Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Rev 1.0 May.10 1

1: Introduction to the Raven XT

•Connecting to your

cellular provider

•GSM

•Connection

methods

•Networking

•Applications

•Software

•Documentation Powered by ALEOS™, Raven XT modems are designed to maintain

a reliable, consistent network connection. With a serial interface and

a vast library of machine protocols, the Raven XT is a workhorse for

industrial and mission critical applications. Class I Divison 2 certified

as nonincendive equipment, the Raven Series is ideally suited for use

in hazardous environments.

Key applications include utilities, manufacturing, automation, oil and

gas, SCADA, telemetry, Homeland Security and asset monitoring.

Figure 1-1: Sierra Wireless AirLink Raven XT

ALEOS, the embedded core technology of the Sierra Wireless

AirLink products simplifies installation, operation and maintenance of

any solution, and provides an always-on, always-aware intelligent

connection for mission-critical applications. ALEOS enables:

•Persistent Network Connectivity

•Over-The-Air (OTA) Upgrades

•Wireless Optimized TCP/IP

•Real-Time Notification

•Extensive Machine Protocols

•Packet Level Diagnostics

Raven XT

220070914

•Device Management & Control

•Protocol Spoofing

Figure 1-2: Powered by ALEOS

A wireless solution is not complete until you have software tools to manage the

devices monitoring your valuable equipment. Using the AirLink Control

Environment (ACE), ACEWare is the device management and monitoring

application suite for Sierra Wireless AirLink devices powered by ALEOS.

Figure 1-3: ACEware Logo

The ACEware suite encompasses an application internal to the firmware (

ACEmanager), Windows-based applications (ACEview and Modem Doctor), and

a web-hosted application (ACEnet). You can download the applications and their

user guides from the Sierra Wireless AirLink Solutions web site: http://

www.sierrawireless.com/support. Contact your dealer or Sierra Wireless

representative for any further information.

Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98,

Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from

Microsoft at: http://www.microsoft.com/.

ACEmanager, the AceWare remote configuration and monitoring tool, simplifies

deployment and provides extensive monitoring, control and management

capabilities. ACEmanager gives you the power to monitor and control your Sierra

Wireless AirLink communications platforms in real-time.

Simplified Deployment

ACEmanager provides the ability to remotely set up and configure your Sierra

Wireless AirLink products. Remote device setup and configuration reduces the

deployment timeline of your wireless solution and provides a quicker path to ROI.

Templates allow you to easily configure devices in your fleet with identical

settings, ensuring a simple, accurate deployment.

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