Zte MF823 Manuel utilisateur

4G Dongle user guide

ZTE MF823

o2.co.uk

Telefónica UK Limited, 260 Bath Road, Slough, Berks, SL1 4DX.

Registered in England and Wales No.1743099. That’s also the address for our registered office.

All the information’s correct at the time of going to print, October 2013. 5ZT4QSGN

Read our mobile broadband Ts & Cs at o2.co.uk/terms.

1588

What’s mobile broadband?

Mobile broadband means you can surf the internet when you’re out and about.

4G mobile broadband is the same but using our glorious 4G network.

Just plug in your 4G dongle and go.

30 day Happiness Guarantee

We offer a 30 day Happiness Guarantee. If you’re unhappy with our mobile

broadband, we’ll refund you, just return the dongle within 30 days from when you

bought it.

Contents

Getting started

Coverage ..............................................................1

Keep your number safe ....................................... 1

Putting in the sim ................................................. 2

What the light on your dongle means .............. 3

Windows

Setting up mobile broadband ............................ 4

Mac

Setting up mobile broadband ............................ 7

Using the Mobile Broadband Manager ........13

Ways to pay

Pay & Go................................................................15

Buying internet access................................... 15

Pay Monthly ........................................................ 16

Checking your bill .............................................. 16

Checking your data usage ............................ 17

Help

Using mobile broadband abroad ..................... 20

Ways to connect to the internet....................... 21

Mobile broadband ............................................. 21

Home wifi ........................................................... 21

Public wifi hotspots ............................................ 22

Messages ............................................................. 23

System settings ................................................... 23

Mobile broadband not working? .................. 24

Safety and use ................................................... 26

Warranty statement .........................................30

Getting started

Coverage

We want you to get the most out of your

mobile broadband service. A weak signal may

mean you’re in a poor coverage area.

To check your coverage and for support, go

online to www.o2.co.uk/coveragechecker or

send ‘CHECK’ followed by the postcode where

you are to 61202 from your mobile phone

(e.g. CHECK SL1 4DX).

Putting in the sim

1. Hold your dongle with the O2 logo facing

upwards.

2. Holding the dongle ﬁrmly, use your

thumb to slide the sim cover down and

lift the cover off.

3. Take the sim card that came with your

pack, and slide it into the tray with the

gold chip facing down.

4. Slide the sim cover back on (it should

click into place).

Keep your number safe

It’s a good idea to save your mobile broadband

number in your phone’s address book.

You’ll find it on the card you popped your

sim out of (and on your dispatch note, if you

bought it online). You’ll need it if you call our

customer services team for help.

If you’re on Pay & Go, you’ll also need your

number to buy data (and a credit or

debit card).

What the light on your dongle

means

The light on your dongle shows you what kind

of network you’re connected to, or if there’s an

available network near you. Your dongle

will automatically connect to the fastest

available network.

Windows

Setting up mobile broadband

What you need

– Windows XP (Service Pack 3), Windows

Vista (Service Pack 2), Windows 7 or

Windows 8

– 50MB Hard Disk Space

– Internet Explorer 7.0 or higher

(we recommend you upgrade to the

latest version)

– 32-bit and 64-bit (excluding Windows XP)

full support

– A USB port

Tip: If you are using a work’s computer

you may need to speak to your I.T.

department for help with installation.

Plugging in your dongle for the

first time

The ﬁrst time you plug in your mobile

broadband dongle, it will install some software.

You’ll only need to do this once.

1. Remove the cap and plug your dongle into

a USB port on your computer. Look for the

USB port symbol ( ).

Your

dongle’s

light

LED

indicator

Solid RedTurned on, but not connected

Description

Solid GreenConnected to 4G

Flashing GreenDownloading data on 4G

Solid Blue Connected to 3G

Flashing Blue Downloading data on 3G

2. Wait a few minutes. If the AutoPlay

window pops up, click Run AutoRun.exe

Tip: If it takes more than a few minutes, do

it manually by going to Start >

(My) Computer. Right click on O2 4G

Dongle and choose (Open) Autoplay...

The dongle will start to install. This should only

take a minute.

3. If the User Account Control message

appears, click Allow or Yes (depending on

which version of Windows you’re using).

4. Your internet browser will then open and

it will take you to the Mobile Broadband

Manager.

If you’re on Pay & Go, you might need to buy

internet access ﬁrst. Follow the steps on page

15 to ﬁnd out how.

Mac

Setting up mobile broadband

What you need

– Mac OS X 10.6 - Snow Leopard, Mac OS X

10.7 - Lion or Mac OS X 10.8 - Mountain Lion

– 50MB Hard Drive Space

– Intel Processor

– USB 2.0 socket

– 32-bit and 64-bit full support

– Your Mac username and password

Tip: If you are using a work’s computer you

may need to speak to your I.T. department

for help with installation.

Plugging in your dongle for the

first time

The ﬁrst time you plug in your mobile

broadband dongle, it will install some software.

You’ll only need to do this once.

1. Remove the cap and plug your dongle into

a USB port on your Mac. Look for the USB

port symbol ( ).

2. Double click the O2 4G dongle icon on

your Mac’s desktop.

3. Open the folder called Mac

4. Double-click O2 4G Dongle.mpkg

109

5. Click Continue 6. Select Macintosh HD (unless you’ve

renamed your hard drive).

7. Click Continue 8. Click Install

1211

9. If your Mac asks you for your admin

name and password, type it in.

Click Install Software

10. Click Close to ﬁnish. 11. You are now ready to access the internet.

Go to Applications > O2 4G Dongle and

add the icon to your dock.

If you’re on Pay & Go, you might need to buy

internet access ﬁrst. Follow the steps on page

15 to ﬁnd out how.

1413

Using the Mobile Broadband Manager

1 2 3 4 56

Returns you to this home page screen.

Tells you when you have new SMS

messages. To read messages you’ll need

to Login.

View and make changes to your dongle

settings. You’ll need to Login to access.

Click here to buy your data, select

packages, and view your balance.

To access Help from here you’ll need to

have some data balance.

The login password is “admin”.

Shows your current data connection

status. Click to Connect and Disconnect.

Creates a smaller pop-up window, so you

can keep an eye on your data usage.

The data fuel gauge shows you how long

your data will last based on current usage.

It helps you know when you’re running

low before you actually run out.

When you’re not using data this will

display as 99 hours 59 minutes.

How much data you’ve got left.

Your Mobile Broadband number.

When your data will run out.

Handy links to O2 sites such as My O2 and

Priority Moments. You’ll need to have

some data balance to access these sites

from here.

1615

Ways to pay

Pay & Go

You can buy mobile broadband access with a

Visa, MasterCard or Switch/Maestro. You won’t

be charged for going to the website to buy

what you need.

Data comes in daily or monthly allowances.

When you use up your data allowance, or your

time runs out (whichever happens first), you’ll

need to buy more.

Buying internet access or activating

your preloaded data

1. Go to the mobile broadband website.

You can get to this page by clicking

Buy credit in the Mobile Broadband

Manager. Or, open your internet browser

and go to mbb.o2.co.uk

Tip: You’ll need to be able to connect to the

internet in order to do this. Go to page 16 for

ways to connect.

2. Type in your mobile number, (if it’s not

already there). Click Let’s go

Tip: Your mobile broadband number is on the

card you popped your sim out of (and on your

dispatch note, if you bought it online).

3. You’ll be able to choose to sign up to one

of our monthly packages, just buy a one-

off top up, or activate your preloaded data

Monthly package - you’ll need a My O2

account, click Head to My O2 and follow

the instructions. One-off top up or activate

preloaded data - Click Get your data and follow

the online instructions.

Pay Monthly

Checking your bill

You can see your bill anytime at o2.co.uk. Sign

in with your mobile broadband username and

password* and choose MyO2

*You need to use your mobile broadband

account details to check your mobile

broadband bill. If you’re on Pay Monthly for

your mobile you’ll have a separate username

and password for that.

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