Shoprider Mobility scooter Manuel utilisateur

mobility scooter user’s guide

shoprider new zealand

Shoprider Scooters User Guide

contents

page page

1 Introduction...............................................1

2 Features......................................................1

3 Safety Precautions.................................... 2

4 Adjustments.............................................. 3

4.1 Seat Slide Adjustment........................... 3

4.2 Seat Swivel Adjustment......................... 3

4.3 Seat Height Adjustment........................ 3

4.4 Seat Tension Adjustment....................... 3

4.5 Captains Seat Back Angle Adjustment... 3

4.6 Armrest Width Adjustment....................3

4.7 Armrest Angle Adjustment.................... 4

4.8 Armrest Pad Length Adjustment............4

4.9 Armrest Height Adjustment...................4

4.10 Tiller Angle Adjustment....................... 4

5 Scooter Operation.....................................4

5.1 Controls................................................ 4

5.1.1 Speed Adjustment Dial................... 4

5.1.2 Horn...............................................4

5.1.3 Thumb Lever Control (Wig Wag).....4

5.1.4 LED Battery Indicator.......................5

5.1.5 Key Switch......................................5

5.1.6 Charging Socket.............................5

5.1.7 Lights............................................. 5

5.1.8 Hazard Lights..................................5

5.1.9 Indicators........................................5

5.1.10 High/Low Speed Switch................ 5

5.1.11 Free Wheeling Device................... 5

5.1.12 Anti Tip Wheels............................ 5

5.2 Mounting..............................................6

5.3 Basic Driving..........................................6

5.3.1 Steering..........................................6

5.3.2 Reversing........................................6

5.4 Dismounting......................................... 6

6 General Advice.......................................... 6

6.1 Control through Obstacles.....................6

6.1.1 Control through Doors................... 6

6.1.2 Control on Ramps...........................7

6.1.3 Control over Grass, Gravel and Hills..7

6.2 Parking in Public....................................7

7 Maintenance..............................................7

7.1 Wheels and Tyres...................................7

7.1.1 Changing Wheels and Tyres............7

7.1.2 Tyre Pressure...................................7

7.2 Lubrication............................................ 8

8 Batteries and Battery Charging................8

8.1 Batteries................................................8

8.2 Battery Charging................................... 8

9 Troubleshooting....................................... 9

9.1 Circuit Breaker and Fuse........................ 9

9.2 If the Scooter does not run....................9

10 Warranty Information.............................9

Shoprider Scooters User Guide 1

1 Tiller control head

2 Head light

3 Rear reﬂectors

4 Side reﬂectors

5 Adjustable width, length and angle

armrests

6 Swivel seat

7 Seat height adjustment

8 Adjustable angle fold down detachable seat

9 Foot rest

10 Tiller steering column and steering wheel

angle adjustment

11 Front bumper

12 Detachable basket

13 Battery charging plug (left or right side)

1. introduction

Congratulations on your purchase of the Shoprider Scooter. This scooter is the ultimate

combination of style and comfort and incorporates Shopriders latest innovative designs.

Your scooter has been designed to be easily manoeuvred within the smallest spaces both

in and outdoors. Direct drive rear wheels and electromechanical disk brakes provide a safe

comfortable ride. This Shoprider scooter is designed for persons with limited mobility.

This manual contains important information regarding the safe use of your scooter. Please,

read it carefully before using the scooter and make sure you understand the instructions.

2. features

2Shoprider Scooters User Guide

3. safety precautions

• Donotdrinkalcoholanddrive

• Donotdrink/eatoruseamobilephonewhileriding

• Donotcarrypassengers

• Donotexceedanyinclineover9°

• Donotturnonsteepinclines

• Donotproceedonanyinclinethathasoil,iceorotherslipperysubstances

• Proceedcarefullywhenonanyincline,alwaysleanforward

• Donotoperatescooterwithoutanti-tipwheelsattached-doingsocouldcauseinjury

• Donotturnsuddenlyatfullspeed

• Donotmountordismountthescooterunlessthebrakeisengagedandthekeyisoff

• Donotswitchoffthescooterwhilethescooterismoving

• Donotridethescooterwhereyoucannotsafelywalk(e.g.softdirt/sand,deepgrass,loose

gravel)

• Alwaysproceedcarefullywhileridingonunevensurfaces

• Donotridethescooteronroads,streetsormotorways

• Remembertoobserveallrulesandregulationsofotherpedestrians

• Donotattempttoclimboverkerbsgreaterthan2inches(5cm).Forkerbsunder2inches,

alwaysapproachslowlyandat90°tothekerb.

• Donotreversethescooterunlessthespeeddialissetlow

• Alwaysstopfullybeforechangingdirection(forwardorreverse)

• Alwayskeepyourfeetontheplatformwhenriding

• DonotusepartsoraccessoriesthatarenotauthorisedbyShopriderNZ

• Donotconnectanymedicaldevicetothescooterbattery-doingsocouldcauseinjury

• Donotexceedthesuggesteduserweightlimit-doingsocouldcauseinjuryandinvalidate

the warranty

• Makesurethetillerandseatareproperlyadjusted-failuretodosocouldcausepersonal

injury

• Donotsitonyourscooterwhilethescooterisbeingtransportedinavehicle-doingso

could cause injury

• Donousethescooterasacommercialdeliveryvehicle,e.g.fordeliveryofleaet,

newspapers etc

• Donotusethescooterintherain,intheshower,orinanywetenvironment-direct

exposuretowetcancauserustandfailureoftheelectronics

Shoprider/ShopriderNZLtdarenotresponsibleforanydamageorinjurycauseddueto

improper or unsafe use of their scooters.

EMI Warning

Shoprider scooters may be susceptible to electromagnetic interference (EMI), which is a kind

of interfering electromagnetic energy (EM) emitted from sources such as radio stations, TV

stations,amateurradio(HAM)transmitters,two-wayradio,andcellularphones.Donot

operatehandheldtransceivers(transmitters-receivers),suchascitizensband(CB)radios,or

turn on personal communication devices, such as cellular phones, while the scooter is turned

on. Be aware of nearby transmitters, such as radio or TV stations and try to avoid getting

close to them. Adding accessories or components or modifying the scooter may make it more

susceptible to EMI.

Shoprider Scooters User Guide 3

4. adJustments

The Shoprider Scooter allows various adjustments to be made to suit the individuals

requirements:

4.1 - SEAT SLIDE ADJUSTMENT

A lever located on the side of the seat, allows you to adjust your seat forward and back.

Simply lift the lever and move in the desired direction. As soon as you release the lever, the

seat will lock in the new position you have selected.

4.2 - SEAT SWIVEL ADJUSTMENT

Lift lever and rotate the seat around, releasing the handle when ﬁnished. The seat will lock

into one of four positions on the seat mounting plate.

4.3 - SEAT HEIGHT ADJUSTMENT

Located on the main frame, the tube receiving the seat has four height adjustment holes. By

the ﬁtting of a steel pin supplied in any one of the holes, 4 heights can be achieved.

4.4 - SEAT TENSION ADJUSTMENT

The seat tension hand knob tightens on the main stem and takes out any possible side play,

ensuringthatmaximumstabilityisgiven.

4.5 - CAPTAIN SEAT BACK ANGLE ADJUSTMENT

Thebackresthasoneachsideofitsbaseanadjustmentscrewandlock-nut.Thesecanbe

settogivetherequiredangleuptoamaximumof12°.Thebackisalsoprovidedwithan

adjustableheadrestextension.Thebackfoldsdownontotheseatallowingtheunittobe

stored in a limited space.

4.6 - ARMREST WIDTH ADJUSTMENT

On each side underneath you will ﬁnd a knob. By loosening this knob you are able to adjust

the armrests to whatever width you desire. The armrests can be removed for transporting the

scooter but must be ﬁtted when using the scooter.

4.5

4.1

4.6

4. Adjustments

4.10

4.8

4.7

4.9

4.2

4.4

4.3

4Shoprider Scooters User Guide

4.7 - ARMREST ANGLE ADJUSTMENT

Pull up on the end of the armrests and they will ﬂip back up allowing easy transfer in and

outoftheseat.Underthearmrests,onsomemodels,thereisaboltandlock-nutthatcanbe

adjusted up/down to change the angle of the armrests.

4.8 - ARMREST PAD LENGTH ADJUSTMENT

Locatedundereacharmrestsisahandknob.Byturninganti-clockwisetorelease,thearmrest

canbeextendedandresetinpositionbyre-tighteningthehandknob.

4.9 - ARMREST HEIGHT ADJUSTMENT

Below the rear of the armrest on the down supporting tube there is a screw and locknut that

allow for adjustment. On some models two Allen screws prevent any loose play.

4.10 - TILLER ANGLE ADJUSTMENT

On the left side at the base of the tiller is a red release lever. Push the lever to adjust the tiller

angletooneofthepre-setpositions.Pulltheleverbacktolockinposition.OntheShoprider

TE889XLSN,thereleaseleverissituatedontherightsidenearthetopofthetiller.Pushdown

on the lever to adjust the position and lift the lever to lock in place.

5. scooter operation

5.1 - CONTROLS

5.1.1 - Speed Adjustment Dial

This allows you to select your desired top speed. The dial can be set anywhere between the

0 (slowest) and 10 (fastest) speed setting.

5.1.2 - Horn Button

Press the yellow horn button to sound the horn.

5.1.3 - Thumb Lever Control (Wig Wag)

This controls your speed and forward and reverse motion. The right thumb lever moves

the scooter forward and controls the speed. The left thumb lever moves the scooter in

reverse and also controls the speed. When the lever is released you will stop gently and the

electromagnetic brake will be applied.

5.1 Controls

5.1.1 5.1.1

5.1.3 5.1.35.1.2 5.1.25.1.8

5.1.85.1.9

5.1.7

5.1.75.1.4 5.1.45.1.5

5.1.5

5.1.6 5.1.6 5.1.10

Shoprider Scooters User Guide 5

5.1.4 - LED Battery Indicator

These indicate the amount of charge you have in the batteries. The number of bars lit,

shows the amount of charge left in your batteries. The amount of charge will only show at

its true level when the scooter is in drive.

WARNING! - Do not allow the bars to go out completely as the complete discharge of the

batteries could cause them irreversible damage.

5.1.5 - Key Switch

Insert the key and turn clockwise(the LED bars will illuminate). There is a 3 second delay

while the controller checks its circuits before the thumb lever control can be operated. Turn

keyanti-clockwisetoturnscooteroff.

5.1.6 - Charging Socket

Located on either Left or Right (models vary) side you will ﬁnd the charging socket. For

recharging the batteries see 8.2 for battery charging.

5.1.7- Lights

Press the blue button to turn the light(s) on and press again to turn off.

5.1.8 - Hazard Lights

Press the red button shaped like a triangle for the front and rear hazard lights to operate

5.1.9 - Indicators (on deluxe models)

A black switch works the indicators left or right when moved sideways.

5.1.10 - High/Low Speed (on deluxe models)

This black switch offers a low speed or high speed range with a ﬂick of the switch.

5.1.11 - Free Wheeling Device

Located on either left or right side of the scooter depending on the model number of the

scooter (easy to locate as it has a red handle lever). To freewheel the scooter push down

the lever. To engage the motor again, simply pull the lever up. In freewheel mode the

speed control will not move the scooter and the scooter will not operate.

WARNING! - Always re-engage the free wheeling device after use. Failure to do so may

result in injury. Do not sit on the scooter while in freewheel mode.

5.1.12 - Anti-Tip Wheels

These wheels are located on the rear frame of the scooter.

5.1 Controls

5.1.12

5.1.11

6Shoprider Scooters User Guide

5.2 - MOUNTING

For your ﬁrst sessions, be sure that you and the scooter are on a level surface. Put the key in

its slot, but leave it turned off. Grip the hand lever located at the right hand side of the seat

andpulltheleverup.Thiswillreleasetheseatfromitssetlocation.Theseathasfourxing

pointsandwhenrotatingtheseatafterreleasefromoneofitslocationsthespring-loaded

catch will lock into your required position. Seat yourself and swing the seat to face the

handlebars. Make sure you are straight.

5.3 - BASIC DRIVING

l Make sure you are properly seated on the scooter

2 Turn the Speed Adjustment Dial (ﬁg 5.1.1) to slow.

3 Turnkey(g5.1.5)totheONposition.

4 Press the right thumb control (ﬁg 5.1.3) to start in a forward motion. You will very gently

accelerate.

5 Releasing the lever will automatically apply the brake and you will gently stop.

Practice these basic functions until you get used to them.

5.3.1 - Steering

Steering the scooter is easy and natural. Just be sure to remember to give wide clearance

when turning so that the rear wheels clear any obstacle. If you must steer in a tight spot,

such as entering a doorway or when turning around, stop, turn the handlebars to where

you want to go, then apply power gently. This will make the scooter turn very sharply, but

it will still go gently and with complete stability.

5.3.2 - Reversing

Reversing the scooter requires greater attention. Turn your Speed Adjustment Dial to slow

before you reverse (ﬁg 5.1.1). Push the left Thumb Lever Control. Remember to turn your

steering column before applying power. Steer wide of all corners and obstacles.

5.4 - DISMOUNTING

Before dismounting, ALWAYS turn key to the OFF position.

1 Locate the seat lever and pull the lever up.

2 Swing the seat away ensuring it locks into position, and ease onto your feet.

CAUTION! - If you require steadying when mounting or dismounting the scooter, use the

armrests rather than the front tiller

6. general adVice

6.1 - CONTROL THROUGH OBSTACLES

The chances are that when you start really using your scooter you will meet some obstacles

that will require some practice to drive through smoothly. Here are some common obstacles,

with tips that will help master them quickly. You will soon be in control through heavy doors,

up and down ramps, up and over kerbs, through grass, gravel and up hills with surprising

ease by following these tips.

6.1.1 - Control Through Doors

Approach the door slowly. If the door opens away from you, hold the doorknob or bar in

one hand and apply the power with the other hand. If it is a self closing door, you can go

through allowing the door to close behind you. If not, just stop when you are clear of the

Shoprider Scooters User Guide 7

door and push it closed. If the door opens towards you, hold the knob or bar with one

hand and gently press on your left thumb lever, and allow the gentle reverse power to

do the work. When the door is open wide enough, push the forward lever and go ahead

quickly, leaving your hand on the door to keep it free of the scooter and letting go as you

pass the doorjamb.

6.1.2 - Control on Ramps

Many public buildings have ramps for scooters access. Some have a turn in the middle, and

good cornering is required. Having stopped while facing uphill, starting up again simply

requires that you apply forward power.

Going down any ramp or hill, keep the speed adjustment dial set to “Slow’. This will keep

you in a safely controlled descent. If you wish to stop completely, simply release the thumb

control lever.

6.1.3 - Control Over Grass, Gravel and Hills

The Shoprider scooter performs admirably in grass, gravel and on hills. However, you must

notexceedtheguidelinessetdowninthisguide.Please,refertothesafetyprecautions

(page 2). Safety must always come ﬁrst. If you are unsure about any situation, avoid it.

Feelfreetouseyourscooteronlawnsorinparkareas.Packedgravelsuchasondrive-ways

or roads will present no problem. Avoid long grass, loose deep gravel as well as loosely

packed sand. Because of the power of your scooter, you are able to climb steep hills, but

themaximumsafegradelimitis9°-thereasonforthisistoensureproperstability.Tryto

avoid wet weather and wet surfaces, rain or showers may cause electrical faults and wet

surfaces can become slippery.

6.2 - PARKING IN PUBLIC

If you need to park and leave the scooter, simply remove your key. This will keep the brake on

and will make your scooter difﬁcult to move. It is best to leave it in sight of someone like a

shop assistant who can watch it for you.

7. maintenance

7.1 - WHEELS AND TYRES

All Shoprider Scooters have split rim wheels. This allows any puncture to be repaired with ease.

7.1.1 - Changing Wheels and Tyres

When changing a wheel, remove the centre bolt and then remove the wheel. Replace with

new/repairedwheelandre-boltthecentrebolttothehub.Whenchangingatyreyou

must deﬂate the tyre. Remove the centre bolt and the four lock nut bolts after deﬂation to

split the wheel.

7.1.2 - Tyre Pressure

The recommended tyre pressures are Front 25 psi and Rear 30 psi. The tyre pressure

mustnotexceed50psi(psi=poundspersquareinch).Tyrepressuresshouldbechecked

regularly.

CAUTION! - On the tyre itself it states that maximum tyre pressure is 50 psi.

Please, note that this is the maximum tyre pressure and the tyres should never

be inﬂated to this pressure.

8Shoprider Scooters User Guide

7.2 - LUBRICATION

Atsixmonthintervalsyoushouldlubricatethefollowingpartswithalightoilorsimilar

lubricant:

• Seatpivotpost

• Seatreleaseleverpinion

• Wheelbearings

• Axleofscooter

CAUTION - Do not use WD40 to lubricate parts!! Do not lubricate transaxle/gear box!! In the

event of any difﬁculties please consult your provider.

8. batteries and battery charging

8.1 - BATTERIES

The Shoprider Scooters are supplied with two sealed lead acid or gel maintenance free

batteries. These are ﬁtted under the seat in the centre of the scooter. For easy handling,

Velcro carrying straps are provided to assist in ﬁtting or removal. The range of the batteries

can be affected by temperature, terrain, battery condition, weight of user, etc. The battery

level indicator is only a guide and is most effective when the scooter is moving, only then is

the true discharge level displayed.

• Whenthescooterstopsthebatterylevelindicatormayindicatefull

• Anactiveusercanuseupto30%ofbatterycapacityormoreperday

• Inactiveusersmayonlyuse50%ofbatterycapacityinaweek

• Inboththeseinstancesthebatteryshouldbeputonchargeovernight

CAUTION! - Batteries should be kept fully charged at all times. They must not be left in a

discharged state if not used for some time.

8.2 - BATTERY CHARGING

Charge the batteries completely (8 - 12 hours) prior to ﬁrst time use.

The batteries supplied with your scooter are specially designed and require an automatic

battery charger which is supplied with the scooter. All chargers are ﬁtted with an electronic

switch that terminates the charge when the batteries are fully charged.

Tore-chargeyourscooterfollowtheprocedurebelow:

1 Turn the key to the OFF position

2 Plug the charger into the wall socket making sure the switch is in the OFF position

3 Insert the battery charger interconnect, three prong metal plug into the interconnect socket

on the right side of the tiller, at the top (ﬁg 5.1.6)

4 TurnthepowerONatthepoweroutlet.TheREDlightonthebatterychargerwillletyou

knowthepowerisON,theGREENlightwillblinkonandofftoletyouknowthebatteryis

nowcharging.WhenthebatteryisfullychargedtheGREENlightwillstayon.

5 Everytime you use the scooter you should always put it on charge overnight, leave it on

charge overnight and turn the charger off in the morning. This will make sure that your

batteriesare100%fullychargedtogetthebestperformancefromyourbatteries.

CAUTION! - The charger is for indoor use only. Do not expose to rain or spray. Do not cover

the battery charging vent. Always ensure that the charging lead is in good condition and has

not been damaged or stretched.

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