Quantum StorNext QD7000 Manuel utilisateur

Replacing Drive in Expansion Unit

StorNext QD7000

Firmware 8.30.xx.xx

6-68558-01 Rev A

ii Replacing Drive in Expansion Unit

Replacing Drive in Expansion Unit, 6-68558-01 Rev A, April 2017 Product of USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not

limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this

publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of

Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, DXiV-Series, FlexTier,

Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain

(and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and

design), vmPRO, and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United

States and/or other countries. All other trademarks are the property of their respective owners. Products mentioned herein are for

identification purposes only and may be registered trademarks or trademarks of their respective companies. All other brand names

or trademarks are the property of their respective owners. Quantum specifications are subject to change.

Replacing Drive in Expansion Unit iii

Preface

Note: The 8.30.xx.xx firmware (Lehigh) is used in the QD7000 (E5600,

Titan RAID controller, only). Refer to the NetApp to Quantum

Naming Decoder section for additional information.

This section provides the following information:

•Audience

•Prerequisites

•NetApp to Quantum Naming Decoder

•Product Safety Statements

•Contacts

•Comments

•Quantum Global Services

Audience This manual is intended for storage customers and technicians.

Preface

iv Replacing Drive in Expansion Unit

Prerequisites Prerequisites for installing and using this product include knowledge of:

• Servers and computer networks

• Network administration

• Storage system installation and configuration

• Storage area network (SAN) management and direct attach storage

(DAS)

• Fibre Channel (FC) and Ethernet protocols

NetApp to Quantum

Naming Decoder

Use Table 1 to correlate the NetApp product nomenclature to the

equivalent Quantum-storage naming conventions.

Table 1 Product Nomenclature

E-Series NetApp

Product Quantum-Storage Description

Controller-Drive Tray Base System Quantum uses Base System when referring to a drive

tray with the RAID controllers.

Drive Tray Expansion Unit Quantum uses Expansion Unit when referring to a

drive tray with the environmental services modules

(ESMs).

E5600 (Code Name:

Titan)

RAID Controller Four 16Gb/s FC SFP+ host ports

E5500 (Code Name:

Soyuz)

RAID Controller Four 16Gb/s FC SFP+ host ports

E5400 (Code Name:

Pikes Peak)

RAID Controller Four 8Gb/s FC SFP+ host ports

DE6600 (Code Name:

Wembley)

4U 60-drive

enclosure

Sixty 3.5 inch disk drives

Preface

Replacing Drive in Expansion Unit v

E5560 or E5660

(DE6600 4U drive

enclosure with

E5500 or E5600 RAID

controllers)

Quantum StorNext

QD7000

E5460

(DE6600 4U drive

enclosure with

E5400 RAID

controllers)

Quantum StorNext

QD6000

E5424

(DE5600 24-drive 2U

drive enclosure

(Code Name:

Camden with E5400

RAID controllers)

Quantum StorNext

QS2400

E5412

(DE1600 12-drive 2U

drive enclosure

(Code Name: Ebbets

with E5400 RAID

controllers)

Quantum StorNext

QS1200

E-Series NetApp

Product Quantum-Storage Description

Preface

vi Replacing Drive in Expansion Unit

Product Safety

Statements

Quantum will not be held liable for damage arising from unauthorized

use of the product. The user assumes all risk in this aspect.

This unit is engineered and manufactured to meet all safety and

regulatory requirements. Be aware that improper use may result in

bodily injury, damage to the equipment, or interference with other

equipment.

WARNING: Before operating this product, read all instructions and

warnings in this document and in the system, safety, and

regulatory guide.

Preface

Replacing Drive in Expansion Unit vii

Contacts For information about contacting Quantum, including Quantum office

locations, go to:

http://www.quantum.com/aboutus/contactus/index.aspx

Comments To provide comments or feedback about this document, or about other

Quantum technical publications, send e-mail to:

[email protected]

Preface

viii Replacing Drive in Expansion Unit

Quantum Global

Services

Accelerate service issue resolution with these exclusive Quantum

StorageCare services:

•Service and Support Website - Register products, license software,

browse Quantum Learning courses, check backup software and

operating system support, and locate manuals, FAQs, firmware

downloads, product updates and more in one convenient location.

Benefit today at:

http://www.quantum.com/serviceandsupport/get-help/

index.aspx#contact-support

•eSupport - Submit online service requests, update contact

information, add attachments, and receive status updates via email.

Online Service accounts are free from Quantum. That account can

also be used to access Quantum’s Knowledge Base, a

comprehensive repository of product support information. Get

started at:

http://www.quantum.com/customercenter/

For further assistance, or if training is desired, contact the Quantum

Customer Support Center:

North America 1-800-284-5101 (toll free)

+1-720-249-5700

EMEA +800-7826-8888 (toll free)

+49-6131-324-185

APAC +800-7826-8887 (toll free)

+603-7953-3010

For worldwide support:

http://www.quantum.com/serviceandsupport/get-help/

index.aspx#contact-support

Replacing a Drive in the DE6600 Drive Tray

To access this product, go to the NetApp® Support Site at mysupport.netapp.com.

You can determine whether you have a failed drive in two ways:

1. The Recovery Guru directs you to replace a failed drive.

2. You locate the failed drive by checking the three amber Service Action Required LEDs in three locations: the

drive tray, the drive drawer, and the drive itself.

Install only drives that are specifically designed for your controller-drive tray and that have been specifically tested,

formatted, and qualified in the factory as replacement drives for your controller-drive tray.

ATTENTION Possible equipment damage – You must replace the drive within three minutes after removal to

prevent the possibility of overheating the equipment.

ATTENTION Possible loss of data access – Never insert drives into the drive tray without first confirming that

the drive firmware level is compatible with the firmware level of the other drives. Inserting a drive with an incorrect

firmware level can cause loss of data access. For information about the supported drive firmware levels, contact

your Technical Support Representative.

ATTENTION Possible loss of data access – Magnetic fields can destroy all data on the drive and cause

irreparable damage to the drive circuitry. To avoid loss of data access and damage to the drives, always keep drives

away from magnetic devices.

ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper

antistatic protection when handling traycomponents.

2 - Replacing a Failed Drive in a DE6600 Drive Tray

Taking a Quick Glance at the DE6600 Drive Tray

Figure 1. LEDs on the Left End Cap of the DE6600 Drive Tray – Front View with the Bezel Removed

1. Power LED (Green)

2. Standby LED Drive Tray (Green)

3. Drive Tray Locate LED (White)

4. Drive Tray Over-Temperature LED (Amber)

5. Service Action Required LED (Amber)

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