Quantum SNC 4500 Mode d’emploi

Release Notes

6-01097-03 Rev A

ADIC, Scalar, and SNC are registered trademarks of Advanced Digital Information

Corporation. All other product, company, or service names mentioned herein are the property

of their respective owners.

Product: SNC® 450x Firmware v. 2.16

Operating Systems: Windows 2000, Windows 2003

Date: January 2005

Contents

Purpose of this Release

These Release Notes extend the list of backup software programs that can be used in the SNC 450x

environment. The newly qualified software programs are BakBone NetvaultTM 7.1, CA ARCserve® 11.1,

Commvault GalaxyTM 5.0, and Legato Networker® 7.1.2.

These Release Notes also announce SNC 450x compatibility with Quantum SDLT-320 drives when the

backup program is CA ARCserve 11.1.

This document uses the term SNC 450x to refer collectively to the SNC 4500 and the SNC 4501. The SNC

4500 is used with the Scalar®100, and the SNC 4501 is used with the Scalar® 24.

Page Topic

1 Purpose of this Release

2 Compatibility Matrix

2 Known Issues

Documentation3

2© January 2005, ADIC

Compatibility Matrix

Use the following tables for system compatibility. Tests have shown that the components listed below

interoperate effectively when properly configured. Visit www.adic.com for the most current version of this

matrix.

Known Issues

Advisements pertaining to the latest release of SNC 450x Firmware v. 2.16 are as follows.

Table 1 Compatibility Matrix

Configuration

Tape Library Host

Server ISV Application GbE HBA

Model Tape

Drives Platform Make/Model1,2

1. CA ARCserve Version 9.01 requires patches through QO51045.

2. Veritas Backup Exec Version 9.1, and patches 267180, 267250, 267682, 265501. Veritas recommends patch 268600 if

Intelligent Disaster Recovery (IDR) is used.

Make

Model3,4

3. Use the following code levels: HBA driver, 1.20.0.39; HBA Firmware, 1.20.41; HBA BIOS,1.2.40.

4. A host that uses this HBA with Veritas Backup Exec must first be attached to a Gigabit Ethernet switch before being connected

to the SNC 450x. Otherwise, the software erroneously recognizes the media changer as offline.

SNC 4501 Scalar 24 SCSI LTO-2 Win2003

Win2000

CA ARCserve 9.01 or 11.1

Veritas Backup ExecTM

BakBone Netvault 7.1

Commvault Galaxy 5.0

Legato Networker 7.1.2

1 Gb

Adaptec 7211C

SNC 4501 Scalar 24 SDLT-320 Win2003

Win2000

CA ARCserve 11.1 1 Gb

Adaptec 7211C

SNC 4500 Scalar 100 SCSI LTO-2 Win2003

Win2000

CA ARCserve 9.01 or 11.1

Veritas Backup Exec

BakBone Netvault 7.1

Commvault Galaxy 5.0

Legato Networker 7.1.2

1Gb

Adaptec 7211C

SNC 4500 Scalar 100 SDLT-320 Win2003

Win2000

CA ARCserve 11.1 1Gb

Adaptec 7211C

Table 2 Known Issues

Change

Request

Number

Description Workaround

PR00212 If the management port (mp) experiences

excessive traffic, for example a Denial of Service

(DoS) attack, the CPU cycles required to service

this increase in traffic can impact performance.

Limit mp exposure to external

network traffic.

PR00223 The SNC 4500 cannot download library firmware. Use the library serial port or RMU

to load library firmware.

Documentation

These related documents are currently available for the SNC 450x:

PR00155 and

PR00156

Using NmapWin can cause the SNC to hang or

reboot.

Do not use NmapWin.

PR00234 In very rare instances the SNC issues a CBStack

statement indicating the need for command

cleanup resulting in a failed job. The SNC does

recover from this condition following the

completion of command cleanup.

Configure ISV application to

automatically retry any failed jobs.

PR00343 If the SNC is powered down right after the date

and time are set, the date and time information is

not retained.

After setting the date and time, let

the SNC run for a day, so that the

SNC battery fully charges.

Document Number Document Title

6-00998-xx SNC 450x User’s Guide

62-2301-xx Scalar 24 Installation and Operation Guide

3-00698-xx Scalar 24 CD Assembly

6-00667-xx Scalar 100 User’s Guide

3-01153-xx Scalar 100 CD Assembly

Table 2 Known Issues (Continued)

Change

Request

Number

Description Workaround

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