Quantum StorNext QD6000 Manuel utilisateur
Replacing a Drive
StorNext QD6000/QD7000 Base System
6-68479-01 Rev A *6-68479-01 Rev A
ii Replacing a Drive in Base System
StorNext QD6000/QD7000 Base System, Replacing a Drive, 6-68479-01 Rev A, July 2016, Product of USA.
©2016 All rights reserved. Quantum, the Quantum logo, DXi, Scalar and StorNext are registered trademarks of
Quantum Corporation and its affiliates in the United States and/or other countries. All other trademarks are the
property of their respective owners.
About this guide iii
About this guide
NOTE: The Lancaster firmware is used on the E5600, Titan RAID controller, only. Refer to the NetApp
to Quantum Naming Decoder section for additional information.
This section provides the following information:
•Intended audience
•Prerequisites
•NetApp to Quantum Naming Decoder
Intended audience
This guide is intended for storage customers and technicians.
Prerequisites
Prerequisites for installing and using this product include knowledge of:
•Servers and computer networks
•Network administration
•Storage system installation and configuration
•Storage area network (SAN) management and direct attach storage (DAS)
•Fibre Channel (FC) and Ethernet protocols
iv Replacing a Drive in Base System
NetApp to Quantum Naming Decoder
Use Ta b l e 1 to correlate the NetApp product nomenclature to the equivalent Quantum-storage
naming conventions.
Ta b l e 1 Product Nomenclature
E-Series NetApp Product Quantum-Storage Description
Controller-Drive Tray Base System Quantum uses Base System when referring to a
drive tray with the RAID controllers.
Drive Tray Expansion Unit Quantum uses Expansion Unit when referring
to a drive tray with the environmental services
modules (ESMs).
E5600 (Code Name: Titan) RAID controller Four 16Gb/s FC SFP+ host ports
E5500 (Code Name: Soyuz) RAID controller Four 16Gb/s FC SFP+ host ports
E5400 (Code Name: Pikes Peak) RAID controller Four 8Gb/s FC SFP+ host ports
DE6600 (Code Name: Wembley) 4U 60-drive enclosure 60 3.5 inch disk drives
E5560 or E5660
(DE6600 4U drive enclosure with
E5500 or E5600 RAID controllers)
Quantum StorNext
QD7000
E5460
(DE6600 4U drive enclosure with
E5400 RAID controllers)
Quantum StorNext
QD6000
E5424
(DE5600 24-drive 2U drive
enclosure (Code Name: Camden)
with E5400 RAID controllers)
Quantum StorNext
QS2400
E5412
(DE1600 12-drive 2U drive
enclosure (Code Name: Ebbets)
with E5400 RAID controllers)
Quantum StorNext
QS1200
Copyright 2014 NetApp Inc. All rights reserved.
Replacing a Failed Drive in the E5660 Controller-Drive Tray
To access this product, go to the NetApp® Support Site at mysupport.netapp.com.
You can determine whether you have a failed drive in two ways:
1. The Recovery Guru directs you to replace a failed drive.
2. You locate the failed drive by checking the three amber Service Action Required LEDs in three locations: the
drive tray, the drive drawer, and the drive itself.
Install only drives that are specifically designed for your controller-drive tray and that have been specifically tested,
formatted, and qualified in the factory as replacement drives for your controller-drive tray.
ATTENTION Possible equipment damage – You must replace the drive within three minutes after removal to
prevent the possibility of overheating the equipment.
ATTENTION Possible loss of data access – Never insert drives into the controller-drive tray without first
confirming that the drive firmware level is compatible with the other drives. Inserting a drive with an incorrect
firmware level can cause loss of data access. For information about the supported drive firmware levels, contact
your Technical Support Representative.
ATTENTION Possible loss of data access – Magnetic fields can destroy all data on the drive and cause
irreparable damage to the drive circuitry. To avoid the loss of data access and damage to the drives, always keep
drives away from magnetic devices.
ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper
antistatic protection when handling tray components.
2 - Replacing a Failed Drive in the E5660 Controller-Drive Tray
Taking a Glance at the E5660 Controller-Drive Tray
Figure 1. LEDs on the Left End Cap of the E5660 Controller-Drive Tray – Front View
1. Power LED (Green)
2. Standby LED (Green)
3. Controller-Drive Tray Locate LED (White)
4. Controller-Drive Tray Over-Temperature LED (Amber)
5. Controller-Drive Tray Service Action Required LED (Amber)
Replacing a Failed Drive in the E5660 Controller-Drive Tray - 3
Figure 2. LEDs on the Drive Drawer – Front View
1. Drive Drawer Service Action Allowed LED (Blue)
2. Drive Drawer Service Action Required LED (Amber)
3. Drive 1 Activity LED (Green)
4. Drive 2 Activity LED (Green)
5. Drive 3 Activity LED (Green)
6. Drive 4 Activity LED (Green)
7. Drive 5 Activity LED (Green)
8. Drive 6 Activity LED (Green)
9. Drive 7 Activity LED (Green)
10. Drive 8 Activity LED (Green)
11. Drive 9 Activity LED (Green)
12. Drive 10 Activity LED (Green)
13. Drive 11 Activity LED (Green)
14. Drive 12 Activity LED (Green)
Figure 3. LEDs on the Drive – Top View
1. Drive Service Action Allowed LED (Blue)
2. Drive Service Action Required LED (Amber)
4 - Replacing a Failed Drive in the E5660 Controller-Drive Tray
Replacing a Drive in the E5660 Controller-Drive Tray
1. Gather support data about your storage array by using one of these methods:
Use the storage management software to collect and save a support bundle of your storage array. From the
Array Management Window toolbar, select Monitor > Health > Collect Support Data Manually. Then name
and specify a location on your system where you want to store the support bundle.
Use the command line interface (CLI) to run the save storageArray supportData command to gather
comprehensive support data about the storage array. For more information about this command, refer to
Command Line Interface and Script Commands Programming Guide.
Gathering support data can temporarily impact performance on your storage array.
2. Did the Recovery Guru direct you to replace a failed drive?
Yes – Go to step 3.
No – Run the Recovery Guru to identify the failed component, and then go to step 3.
3. Put on antistatic protection.
4. Unpack the drive.
a. Set the new drive on a flat, static-free surface near the controller-drive tray.
b. Save all packing materials in case you need to return the drive.
5. Remove the front bezel from the front of the controller-drive tray.
6. Locate the failed drive by checking the Drive Drawer Service Action Required LEDs (Figure 1 on the front of the
controller-drive tray).
Figure 4. E5600 Controller Service Action LEDs
1. Controller Service Action Allowed LED (Blue)
2. Controller Service Action Allowed LED (Amber)
3. Seven-Segment Display
If a fault is detected, the amber Drive Drawer Service Action Required LED is on. If you can safely remove the
drive, the blue Drive Drawer Service Action Allowed LED is on.
ATTENTION Possible loss of data access – After the blue Drive Drawer Action Allowed LED comes on, wait
30 seconds before you open the drive drawer. Waiting 30 seconds allows the drive to spin down, which prevents
possible damage to the hardware. To prevent possible damage to the other spinning drives in the drive drawer,
open the drive drawer slowly.
Replacing a Failed Drive in the E5660 Controller-Drive Tray - 5
ATTENTION Potential damage to drives – Bumping a drive against another surface can damage the drive
mechanism or connectors.
7. Release the drive drawer levers on each side of the appropriate drive drawer by pulling both towards the center.
NOTE If you are replacing multiple drives in separate drawers, only one drawer can be extended at a time.
Figure 5. Drive Drawer Levers
1. Drive Drawer Levers
8. Carefully pull on the extended drive drawer levers to pull out the drive drawer to its full extension without
removing it from the controller-drive tray.
Figure 6. Fully Extended Drive Drawer
9. Remove the failed drive from the drive drawer by referring to "LEDs on the Drive -- Top View" (Figure 3) to
determine which drive has failed. To remove a drive, perform these steps:
6 - Replacing a Failed Drive in the E5660 Controller-Drive Tray
a. Locate the drive release lever that secures the drive handle in place. Disengage the drive release lever by
carefully pulling it back to release the drive handle.
Figure 7. Drive Release Lever
1. Drive Release Lever
2. Drive Handle
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