Warranty information:
Merkava
stands
behind its products. All
our
transporters
benefit from a 2
year
limited
warranty.
The
COMP
ANY
warrants that the
frame
wilJ be free from defects in the materials and
workmanship for a period
of
2 years.
The
COMP
ANY
warrants thatthe
motor and battery pack
will be free from defects in the
materials and workmanship for a period
of
I year•.
The
COMPANY
warrants that the
electrical components including the controller and
charger
will
be
free from defects in the materials and workmanship for a period
of
6 months.
Before shipping, we conduct spot checks
on
ourtransporters to validate overall quality and
condition
of
electrical components including motor and battery pack. These checked units have
theirbattery tested and fully charged before shipping.
The
lithium iontechnology we use is intended to lastfor several years while being charged and
discharged manytimes. However, the battery's life span will depend
on
your care
of
the battery.
If
the
PRODUCT
proves defective AND a claim is filled during the warranty period, the
COMP
ANY
at
its option, will:
Repairthe
PRODUCT
by means
of
telephone support, email support, or
by
providingthe
necessary parts
at
no charge.
Warranty claims must
be
filed with Merkava
by
*Warranty
on
battery will
be
limited
to
6 months
if
it
is determined that our guidelines for proper
battery care have
not
beenfollowed.
The
following are
not
covered
by
thewarranty:
• Wearand tear
on
frame, grip tape, levers, tubes, tires, brake discs, brake pads, cables,
s~ats, plastic
f~g~
~d
-
~y
other_COIJlponent.which wears outnaturally during.usage. .
• Minorscratches and stress marks that
may
occur during shipping andhandling.
• Water damage caused
by
exposing sensitive electricalparts
to
water such as washing
transporter withhose
or
pressure washer.
• Accidents, misuse, abuse, human errors
or
lack
of
maintenance.
• Acts-of-god suchas fire, flood, earthquake, freezing, etc
