Merkava stands behind its products. All our tmnsporters benelit from a 2 year limited
watranty.
The COMPANY wanarts that the frame will be free from defects in the materials and
workmanship for a period of2 years.
The COMPANY wa ants that tire motor and battery pack will be fiee fiom defects in the
materials and workmanship for a period of I year*.
The COMPANY wafiants that the electrical components including the controller and
charger will be free from defects in the mateials and workmaoship for a period of6 months.
Before shipping, we conduct spot checks on our transporters to validate overall quality and
condition ofelectrical components including motor and baftery pack. These checked units have
their batlery tesled ard fully charged before slripping.
The lithium ion technology we use is intended to last for several years while being charged and
discharged many times. However, the battery's life span will depend on your care ofthe battery.
Ifthe PRODUCT proves defective AND a claim is filled during the warranty period. the
COMPANY at its option. will:
Repair the PRODUCT by means oftelephone support, email support, or by providing the
necessary parts at no charge.
Warranty claims must be filed with Merkava by email: inlbldmcrkara-ca
*Warranty on battery will be limited to 6 months if it is determined that our guidelines for proper
battery care have not been followed.
The following are not covered by the warranty:
. Wear and tear on frame, grip tape, levers, tubes, tires. brake discs, brake pads, cables,
seats, plastic fairings and any other component which wears out naturally during usage
. Minor scratches and stress marks that may occur duing shipping and handling.
. Water damage caused by exposing sensitive elect cal parts to water such as washing
transporter with hose or pressue washer.
. Accidents, misuse, abuse, human errors or lack ofmaintenance.
. Acts-of-god such as fre, flood, earthquake, freezing, etc
