Digi 6350-SR Manuel utilisateur

Digi 6350-SR/6355-SR

LTE Router

User Guide

Revision history 90002315

Revision Date Decription

A January

2019

Initial release of Digi-branded version of the Digi 6350-SR/6355-SR LTE Router

User Guide.

B April

2020

Update based on firmware version 20.2 release:

nWith firmware release 20.2, Active Recovery has been renamed to Digi

SureLinkTM.

nAfter upgrading to firmware release 20.2, if a configuration erase is

performed, the Digi 6350-SR/6355-SR will default to Digi Remote

Manager rather than to aView.

See Important information about upgrading to firmware version 20.2.x for

further information.

Trademarks and copyright

Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United

States and other countries worldwide. All other trademarks mentioned in this document are the

property of their respective owners.

Disclaimers

Information in this document is subject to change without notice and does not represent a

commitment on the part of Digi International. Digi provides this document “as is,” without warranty of

any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or

merchantability for a particular purpose. Digi may make improvements and/or changes in this manual

or in the product(s) and/or the program(s) described in this manual at any time.

Warranty

To view product warranty information, go to the following website:

www.digi.com/howtobuy/terms

Customer support

Gather support information: Before contacting Digi technical support for help, gather the following

information:

Product name and model

Product serial number (s)

Firmware version

Operating system/browser (if applicable)

Digi 6350-SR/6355-SR LTE Router User Guide 2

Logs (from time of reported issue)

Trace (if possible)

Description of issue

Steps to reproduce

Contact Digi technical support: Digi offers multiple technical support plans and service packages.

Feedback

To provide feedback on this document, email your comments to

techcomm@digi.com

Include the document title and part number (Digi 6350-SR/6355-SR LTE Router User Guide, 90002315

A) in the subject line of your email.

Digi 6350-SR/6355-SR LTE Router User Guide 3

Contents

Welcome

Package contents 8

Exchanging power tips 8

Ports and connectors 9

Device LEDs 11

Important information about upgrading to firmware version 20.2.x 11

Device defaults to Digi Remote Manager after configuration erase 11

Default SureLink configuration 13

Initial setup

Location selection 16

Physical setup 16

Plug in LTE modem 17

Network integration 19

Antenna positioning 19

LTE signal status 20

Signal bars explained 20

Default settings 21

Custom settings 22

Getting started with aView

About aView 24

Viewing and editing group configurations 24

Upgrading firmware 24

Using remote commands 25

Learning more 26

Interface configuration

Changing the LAN subnet 28

Creating new interfaces 28

VLAN management 29

Configure LAN port as (VLAN) 29

Wi-Fi options

Wi-Fi 34

Digi 6350-SR/6355-SR LTE Router User Guide 4

Digi 6350-SR/6355-SR LTE Router User Guide 5

Client mode 34

Wi-Fi as WAN 34

Firewall settings

Port forwarding 37

Packet filtering 37

Dual WAN configurations

About dual WAN configuration 39

Failover 39

Connectivity monitoring 39

Carrier Smart Select 40

Load balancing 40

Virtual Router Redundancy Protocol (VRRP)

About VRRP 43

Configuring VRRP 43

Troubleshooting

Resetting your device 45

Out-of-band SMS commands 45

Support report 45

For firmware version 19.11.x or newer: 46

For firmware version 19.8.x or older: 46

Persistent system logs 46

LTE troubleshooting tree 48

AT command access 55

Terminal on unit 56

Using Terminal on Unit link 58

Data usage estimates 58

Local device management

Enabling local management and logging in to web UI 61

Define a custom APN 62

Serial port setup

Connecting the serial ports 64

Serial port pinout and use 65

Wiring for remote access 65

USB-to-serial access 66

IntelliFlow dashboard

About IntelliFlow 70

System resources 70

Digi 6350-SR/6355-SR LTE Router User Guide 6

Average CPU-and-RAM-usage 70

Top data users 71

Host summary 71

Host summary table 71

Top servers accessed 72

Data over time 72

Port usage 73

Quality of Service (QOS)

About QOS 75

QOS configuration 75

QOS Binding 75

QOS Policy 76

QOS Rule 76

Accessing Admin CLI

Using the Terminal on a Unit link 78

Direct ssh access 79

Command breakdown 79

Antenna notes and solutions

Antenna terminology 82

Physical specifications 83

Antennas tested by Digi 84

Extra-small IoT paddle antennas 85

Large external MIMO antenna (outdoor rated) 86

Flat MIMO antenna #1 87

Flat MIMO antenna #2 88

Paddle extender 89

Welcome

Package contents 8

Exchanging power tips 8

Ports and connectors 9

Device LEDs 11

Important information about upgrading to firmware version 20.2.x 11

Digi 6350-SR/6355-SR LTE Router User Guide 7

Welcome Package contents

Digi 6350-SR/6355-SR LTE Router User Guide 8

Package contents

Item Description

Digi 6350-

SR/6355-SR

unit

Digi 1002-CM

unit

Cellular

antennas

(2x)

Wi-Fi

antennas

(2x)—Digi

6350-SR only

Power

supply

Interchangea

ble power

plug tips

Note One plate covers the plug-in slot completely; the other has holes that allow

the antennas to protrude from the CM modem.

Plastic face

plates (2x)

Exchanging power tips

The Digi 6350-SR/6355-SR may include four interchangeable plug tips that allow the Power Supply

Unit (PSU) to operate in most countries. The PSU comes with the United States style plug installed.

Welcome Ports and connectors

Digi 6350-SR/6355-SR LTE Router User Guide 9

To change the plug tip:

1. While holding down the PUSH button, slide the current plug tip forward.

2. Pull off the attached plug tip.

3. Slide the new tip down into place until it clicks.

Note For more information regarding power-tip compatibility with global deployments, visit

www.worldstandards.eu/electricity/plugs-and-sockets/.

Ports and connectors

Note WiFi Antennas are NOT included with Digi 6355-SRs.

Welcome Ports and connectors

Digi 6350-SR/6355-SR LTE Router User Guide 10

Ce manuel convient aux modèles suivants

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