Datamax I-Class Manuel utilisateur

Maintenance Manual

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Firmware (Software) Agreement:

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for use

only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit

any other person or party to duplicate, or copy the Firmware or the information contained in the non-

volatile or programmable memory. The firmware (Software) is protected by applicable copyright laws and Licensor

retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss,

including direct, incidental, economic, special, or consequential damages, arising out of the use or inability to use the

Firmware (Software).

WARNING

Lithium Battery: There is a danger of explosion or fire if the battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer. Discard used

batteries according to the manufacturer’s instructions.

Information in this document is subject to change without notice and does not represent a commitment on the part of

Datamax-O’Neil. No part of this manual may be reproduced or transmitted in any form or by any means, for any

purpose other than the purchaser's personal use, without the expressed written permission of Datamax-O’Neil.

Part Number 88-2321-01 Rev. J

Contents

1 Overview

2 Adjustments and Maintenance

3 Troubleshooting

4 Removal and Replacement

Overview

1.0 Introduction........................................................................................ 1

1.1 About the Printer ................................................................................. 2

Overview

1-1

1.0 Introduction

This manual, which primarily includes technical information relating to the electrical and mechanical

components, is intended for use by qualified service personnel in the maintenance and repair of I-

Class printers. For related information, refer to the following documents, available at

http://www.datamax-oneil.com/

• For operating information, reference the Operator’s Manual (part number 88-2241-01).

• For software information, reference the Class Series 2 Programmer’s Manual (part number 88-

2341-01).

Important Information:

The exclamation point inside an equilateral triangle is intended to alert the technician

to the presence of important operating, maintenance or servicing information. Always,

as with all electrical equipment, follow basic safety precautions to avoid personal injury

or printer damage.

Overview

1-2

1.1 About the Printer

The following drawing highlights the user-assessable components of the printer.

Access Cover

Printhead

Media Sensor

Ribbon Supply Hub

Ribbon Take-Up Hub

Front Panel

Printhead Assembly

Fill Block

Media Hub

Internal Rewinder

Printhead Latch

Leveling Cam

Media Idler

Ribbon Idler

Media Guide

Platen

2Adjustments and Maintenance

2.0 Introduction........................................................................................ 1

2.1 Media Sensor Calibration ...................................................................... 1

2.1.1 Quick Calibration ........................................................................ 1

2.1.2 Standard Calibration ................................................................... 2

2.1.3 Advanced Entry Calibration .......................................................... 4

2.2 Printhead Adjustments ......................................................................... 8

2.2.1 Leveling Cam Adjustment ............................................................8

2.2.2 Pressure Adjustment ................................................................... 9

2.2.3 Burn Line Adjustment................................................................ 10

2.2.4 Voltage Adjustment................................................................... 11

2.3 Ribbon Path Alignment ....................................................................... 12

2.4 Maintenance ..................................................................................... 15

2.4.1 Cleaning the Printhead .............................................................. 16

2.4.1.1 Cotton Swab Procedure................................................ 16

2.4.1.2 Cleaning Card Procedure .............................................. 17

2.4.1.3 Cleaning Film Procedure............................................... 18

2.4.2 Cleaning the Platen................................................................... 18

2.4.3 Cleaning the Media Path, Media Sensor, and Interior...................... 19

2.4.4 Cleaning the Ribbon Path........................................................... 20

2.4.5 Cleaning the Exterior Surfaces.................................................... 21

2.5 Application Version Updates ................................................................ 21

2.5.1 Updating from READY................................................................ 22

2.5.2 Updating from Download Mode ................................................... 23

2.5.3 Resolving Update Issues ............................................................ 24

2.6 Boot Loader Program Updates ............................................................. 25

2.7 Resetting the Printer .......................................................................... 26

2.7.1 Soft Reset................................................................................ 26

2.7.2 Level One Reset ....................................................................... 26

2.7.3 Level Two Reset ....................................................................... 26

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