Datamax I-Class Manuel utilisateur

Operator’s Manual

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Windows is a registered trademark of the Microsoft Corporation.

Ethernet is a registered trademark of Xerox Corporation.

All other brand and product names are trademarks, service marks, registered trademarks,

or registered service marks of their respective companies.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its

suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to

duplicate, or copy the Firmware or the information contained in the non-volatile or

programmable memory. The firmware (Software) is protected by applicable copyright

laws and Licensor retains all rights not expressly granted. In no event will Licensor or its

suppliers be liable for any damages or loss, including direct, incidental, economic, special, or

consequential damages arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a

commitment on the part of Datamax Barcode Products Corporation. No part of this manual

may be reproduced or transmitted in any form or by any means, for any purpose other than

the purchaser's personal use, without the expressed written permission of Datamax

Corporation.

Part Number: 88-2241-01

Revision: M

Agency Compliance and Approvals

C US

Listed

UL60950 Information Technology Equipment

C22.2 No. 950-M93

EN60950

For 230 Volt Operation (Europe): Use a cord set, marked “HAR,” consisting of

a min H05VV-F cord which has a minimum 0.75 square mm diameter

conductors, provided with an IEC 320 receptacle and a male plug for the

country of installation rated 6A, 250V

Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit “HAR” markiert ist,

bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75

Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und

einen für das Land geeigneten Stecker, 6A, 250 Volt.

As an Energy Star Partner, the manufacturer has determined that this product

meets the Energy Star guidelines for energy efficiency.

The manufacturer declares under sole responsibility that this product conforms

to the following standards or other normative documents:

EMC: EN 55022 (1993) Class B

EN 50024 (1998)

EN61000-4-2 (1995), 4kV CD

EN61000-4-3 (1996), 3V (80%) AM

EN61000-4-4 (1995), 500V Signal Lines /1 kV AC Power Lines

EN61000-4-5 (1995), 1 kV

EN61000-4-6 (1996), 3V (80%) AM

EN61000-4-8 (1994), 1 A/M

EN61000-4-11 (1994)

EN61000-3-2 (1995)

EN61000-3-3 (1995)

Safety: This product complies with the requirements of IEC 60950.

Gost-R

GB4943-2001, GB9254-1998 and GB17635.1-2003

FCC: This device complies with FCC CFR 47 Part 15 Class A



Note: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with

the instructions in this manual, it may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference in which case the user will be

required to correct the interference at his expense.

Important Safety Instructions

The exclamation point within an equilateral triangle is intended to alert the

user to the presence of important operating and maintenance instructions in

the literature accompanying this unit.

This unit has been carefully designed to provide years of safe, reliable performance. As with

all electrical equipment, however, there are some basic precautions that you should follow

to avoid personal injury or printer damage:

• Before using the printer, carefully read all the installation and operating instructions.

• Observe all warning instruction labels on the printer.

• Install the printer on a flat, firm surface.

• Do not place the printer on or near a heat source.

• To protect your printer from overheating, make sure no openings on the printer are

blocked.

• Never insert anything into the ventilation slots and openings of the printer.

• Do not use the printer near water or spill liquid into it.

• Ensure that the AC power source matches the ratings listed for the printer. (If

unsure, check with your dealer or local utility provider.)

• Do not walk on the AC power cord. If the AC power cord becomes damaged or

frayed, replace it immediately.

• If the printer ever needs repair, consult only qualified, trained service personnel. No

user-serviceable parts are inside; do not remove the cover.

Contents

1 Overview................................................................................................. 1

1.1 About the Printer............................................................................... 1

1.1.1 Standard Features .................................................................... 1

1.1.2 Optional Features ..................................................................... 2

2 Getting Started ....................................................................................... 7

2.1 Unpacking the Printer......................................................................... 7

2.1.1 Inspection ............................................................................... 8

2.1.2 Additional Requirements............................................................ 8

3 Setting up the Printer.............................................................................. 9

3.1 Installation....................................................................................... 9

3.1.1 Communications..................................................................... 10

3.2 Media Loading................................................................................. 11

3.2.1 Loading Roll Media.................................................................. 12

3.2.2 Loading Fan-Fold Media ........................................................... 13

3.3 Media Sensor Adjustment ................................................................. 15

3.4 Ribbon Loading ............................................................................... 16

3.5 Quick Calibration............................................................................. 17

4 Using the Control Panel......................................................................... 19

4.1 Operation....................................................................................... 19

4.1.1 Display and Indicator Lights ..................................................... 19

4.1.2 Ready Mode: Normal Operation ................................................ 20

4.1.3 Menu Mode: Configuration ....................................................... 20

4.1.4 Test Mode: Printing Test Labels ................................................ 21

4.2 The System Menu............................................................................ 22

4.2.1 Entrance and Exit Prompts....................................................... 22

4.2.2 Media Settings ....................................................................... 23

4.2.3 Print Control .......................................................................... 26

4.2.4 Printer Options ....................................................................... 28

4.2.5 System Settings ..................................................................... 36

4.2.6 Communications..................................................................... 44

4.2.7 Diagnostics............................................................................ 53

4.2.8 MCL Options .......................................................................... 55

4.3 The Test Menu ................................................................................ 56

4.3.1 Print Quality Label .................................................................. 56

4.3.2 Configuration Label................................................................. 56

4.3.3 Ribbon Test Label ................................................................... 57

4.3.4 Validation Label...................................................................... 57

4.3.5 Print Last Label ...................................................................... 57

4.3.6 User Defined Label.................................................................. 57

5 Operating, Adjusting and Maintaining the Printer ................................. 59

5.1 Displayed Messages......................................................................... 59

5.1.1 Prompts and Condition Messages .............................................. 59

5.2 Calibration...................................................................................... 61

5.2.1 Standard Calibration ............................................................... 61

5.2.2 Advanced Entry Calibration ...................................................... 65

iii

5.3 Reset Methods ................................................................................ 70

5.3.1 Soft Reset.............................................................................. 70

5.3.2 Level One Reset ..................................................................... 70

5.3.3 Level Two Reset ..................................................................... 70

5.4 Printhead Assembly Adjustments....................................................... 71

5.4.1 Leveling Cam Adjustment ........................................................ 71

5.4.2 Burn Line Adjustment.............................................................. 72

5.5 Printhead Replacement..................................................................... 73

5.6 Maintenance ................................................................................... 75

5.6.1 Cleaning the Printhead ............................................................ 76

5.6.2 Cleaning the Platen Roller ........................................................ 78

5.6.3 Cleaning Interior and Exterior Surfaces...................................... 79

5.7 Application Updates ......................................................................... 79

5.7.1 Updating from Ready Mode ...................................................... 79

5.7.2 Updating from Download Mode ................................................. 81

5.7.3 Possible Problems ................................................................... 82

5.8 Boot Loader Updates........................................................................ 83

6 Troubleshooting .................................................................................... 85

6.1 Problem Resolution.......................................................................... 85

6.1.1 General Resolutions ................................................................ 85

6.1.2 Warning and Fault Messages .................................................... 89

6.2 Hex Dump Mode.............................................................................. 96

7 Specifications........................................................................................ 97

7.1 General.......................................................................................... 97

7.2 Approved Media and Ribbon............................................................100

7.2.1 Controlling Print Quality..........................................................100

7.2.2 Media and Ribbon Requirements ..............................................101

7.3 Serial Cable Requirements...............................................................103

Appendix A.............................................................................................. 105

Module Assignments..............................................................................105

Print Resolutions and Maximum Label Widths ............................................105

Available Speeds and Default Settings......................................................106

Appendix B.............................................................................................. 107

Custom Adjustment Ranges....................................................................107

Column & Row Emulation Ranges ............................................................107

Appendix C.............................................................................................. 109

Menu Multi-Language Support.................................................................109

Appendix D ............................................................................................. 113

Configuration Files.................................................................................113

Appendix E .............................................................................................. 115

Printer Driver and Port Setup ..................................................................115

Warranty Information ............................................................................. 119

Glossary .................................................................................................. 121

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