AudioCodes Mediant 1000 Manuel utilisateur

User's Manual

AudioCodes Family of Media Gateways & Session Border Controllers (SBC)

Mediant™ 1000B

Gateway & Enterprise SBC

Version 7.2

Version 7.2 3 Mediant 1000B Gateway & E-SBC

User's Manual Contents

Table of Contents

1Introduction .......................................................................................................25

1.1 Product Overview...................................................................................................25

1.2 Typographical Conventions....................................................................................26

1.3 Getting Familiar with Configuration Concepts and Terminology............................26

1.3.1 SBC Application.......................................................................................................26

1.3.2 Gateway Application................................................................................................30

Getting Started with Initial Connectivity................................................................33

2Introduction .......................................................................................................35

3Default OAMP IP Address.................................................................................37

4Configuring VoIP LAN Interface for OAMP .....................................................39

4.1 Web Interface.........................................................................................................39

4.2 CLI..........................................................................................................................41

Management Tools..................................................................................................43

5Introduction .......................................................................................................45

6Web-Based Management..................................................................................47

6.1 Getting Acquainted with the Web Interface............................................................47

6.1.1 Computer Requirements..........................................................................................47

6.1.2 Accessing the Web Interface...................................................................................48

6.1.3 Areas of the GUI......................................................................................................49

6.1.4 Accessing Configuration Pages from Navigation Tree............................................51

6.1.5 Configuring Stand-alone Parameters......................................................................53

6.1.6 Configuring Table Parameters.................................................................................54

6.1.6.1 Adding Table Rows..................................................................................55

6.1.6.2 Modifying Table Rows..............................................................................56

6.1.6.3 Deleting Table Rows................................................................................57

6.1.6.4 Invalid Value Indications ..........................................................................57

6.1.6.5 Viewing Table Rows.................................................................................59

6.1.6.6 Sorting Tables by Column........................................................................59

6.1.6.7 Changing Index Position of Table Rows..................................................60

6.1.6.8 Searching Table Entries...........................................................................61

6.1.7 Searching for Configuration Parameters.................................................................61

6.1.8 Creating a Login Welcome Message.......................................................................63

6.1.9 Getting Help.............................................................................................................64

6.1.10 Logging Off the Web Interface.................................................................................64

6.2 Configuring Management User Accounts ..............................................................65

6.3 Displaying Login Information upon Login...............................................................69

6.4 Viewing Logged-In User Information......................................................................69

6.5 Configuring Web Session and Access Settings.....................................................70

6.6 Changing Login Password for Administrator and Monitor Users ...........................71

6.7 Configuring Secured (HTTPS) Web.......................................................................72

6.8 Web Login Authentication using Smart Cards .......................................................72

6.9 Configuring Web and Telnet Access List...............................................................73

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7CLI-Based Management....................................................................................75

7.1 Getting Familiar with CLI........................................................................................75

7.1.1 Understanding Configuration Modes.......................................................................75

7.1.2 Using CLI Shortcuts.................................................................................................76

7.1.3 Common CLI Commands........................................................................................77

7.1.4 Configuring Tables through CLI...............................................................................78

7.1.5 Understanding CLI Error Messages........................................................................79

7.2 Enabling CLI...........................................................................................................80

7.2.1 Enabling Telnet for CLI............................................................................................80

7.2.2 Enabling SSH with RSA Public Key for CLI.............................................................80

7.3 Configuring Maximum Telnet/SSH Sessions.........................................................83

7.4 Establishing a CLI Session ....................................................................................83

7.5 Viewing Current CLI Sessions ...............................................................................84

7.6 Terminating a User's CLI Session..........................................................................84

7.7 Configuring Displayed Output Lines in CLI Terminal Window ...............................85

8SNMP-Based Management...............................................................................87

8.1 Enabling SNMP......................................................................................................87

8.2 Configuring SNMP Community Strings..................................................................87

8.3 Configuring SNMP Trap Destinations with IP Addresses ......................................89

8.4 Configuring an SNMP Trap Destination with FQDN ..............................................91

8.5 Configuring SNMP Trusted Managers...................................................................91

8.6 Enabling SNMP Traps for Web Activity..................................................................92

8.7 Configuring SNMP V3 Users..................................................................................92

9INI File-Based Management..............................................................................95

9.1 INI File Format .......................................................................................................95

9.1.1 Configuring Individual ini File Parameters...............................................................95

9.1.2 Configuring Table ini File Parameters.....................................................................95

9.1.3 General ini File Formatting Rules............................................................................97

9.2 Configuring an ini File ............................................................................................97

9.3 Loading an ini File to the Device............................................................................98

9.4 Secured Encoded ini File.......................................................................................98

9.5 Configuring Password Display in ini File................................................................98

9.6 INI Viewer and Editor Utility .................................................................................100

General System Settings ......................................................................................101

10 Configuring SSL/TLS Certificates..................................................................103

10.1 Configuring TLS Certificate Contexts...................................................................103

10.2 Assigning CSR-based Certificates to TLS Contexts............................................107

10.3 Viewing Certificate Information ............................................................................109

10.4 Assigning Externally Created Private Keys to TLS Contexts...............................110

10.5 Generating Private Keys for TLS Contexts..........................................................111

10.6 Creating Self-Signed Certificates for TLS Contexts.............................................113

10.7 Importing Certificates and Certificate Chain into Trusted Certificate Store..........114

10.8 Configuring Mutual TLS Authentication................................................................116

10.8.1 TLS for SIP Clients................................................................................................116

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10.8.2 TLS for Remote Device Management...................................................................116

10.9 Configuring TLS Server Certificate Expiry Check................................................117

11 Date and Time..................................................................................................119

11.1 Configuring Automatic Date and Time using SNTP.............................................119

11.2 Configuring Date and Time Manually...................................................................120

11.3 Configuring the Time Zone...................................................................................121

11.4 Configuring Daylight Saving Time........................................................................121

General VoIP Configuration..................................................................................123

12 Network............................................................................................................125

12.1 Building and Viewing your Network Topology......................................................125

12.2 Configuring Physical Ethernet Ports ....................................................................128

12.3 Configuring Ethernet Port Groups........................................................................130

12.4 Configuring Underlying Ethernet Devices............................................................132

12.5 Configuring IP Network Interfaces .......................................................................135

12.5.1 Assigning NTP Services to Application Types ......................................................139

12.5.2 IP Interfaces Table Configuration Guidelines........................................................139

12.5.3 Networking Configuration Examples .....................................................................140

12.5.3.1 One VoIP Interface for All Applications................................................. 140

12.5.3.2 VoIP Interface per Application Type...................................................... 140

12.5.3.3 VoIP Interfaces for Combined Application Types ................................. 141

12.5.3.4 VoIP Interfaces with Multiple Default Gateways ................................... 142

12.6 Configuring Static IP Routes................................................................................142

12.6.1 Configuration Example of Static IP Routes ...........................................................144

12.6.2 Troubleshooting the Static Routes Table ..............................................................145

12.7 Network Address Translation Support .................................................................146

12.7.1 Device Located behind NAT..................................................................................146

12.7.1.1 Configuring a Static NAT IP Address for All Interfaces......................... 147

12.7.1.2 Configuring NAT Translation per IP Interface....................................... 148

12.7.2 Remote UA behind NAT........................................................................................149

12.7.2.1 SIP Signaling Messages....................................................................... 149

12.7.2.2 Media (RTP/RTCP/T.38)....................................................................... 150

12.8 Configuring Quality of Service..............................................................................152

12.8.1 Configuring Class-of-Service QoS.........................................................................152

12.8.2 Configuring DiffServ-to-VLAN Priority Mapping.....................................................154

12.9 Configuring ICMP Messages ...............................................................................155

12.10DNS......................................................................................................................156

12.10.1Configuring the Internal DNS Table.......................................................................156

12.10.2Configuring the Internal SRV Table.......................................................................157

12.11Open Solution Network (OSN) Server .................................................................160

12.11.1Configuring Native VLAN for OSN Server.............................................................160

12.11.2Disabling Internal Switch Port for OSN..................................................................161

12.12Robust Receipt of Media Streams by Media Latching.........................................162

12.13Multiple Routers Support......................................................................................162

13 Security............................................................................................................163

13.1 Configuring Firewall Settings ...............................................................................163

13.2 Configuring General Security Settings.................................................................167

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13.3 Intrusion Detection System..................................................................................167

13.3.1 Enabling IDS..........................................................................................................168

13.3.2 Configuring IDS Policies........................................................................................169

13.3.3 Assigning IDS Policies...........................................................................................173

13.3.4 Viewing IDS Alarms...............................................................................................175

14 Media................................................................................................................177

14.1 Configuring Voice Settings...................................................................................177

14.1.1 Configuring Voice Gain (Volume) Control .............................................................177

14.1.2 Silence Suppression (Compression).....................................................................177

14.1.3 Configuring Echo Cancellation..............................................................................178

14.2 Fax and Modem Capabilities................................................................................178

14.2.1 Fax/Modem Operating Modes...............................................................................179

14.2.2 Fax/Modem Transport Modes ...............................................................................179

14.2.2.1 T.38 Fax Relay Mode............................................................................ 180

14.2.2.2 G.711 Fax / Modem Transport Mode.................................................... 182

14.2.2.3 Fax Fallback.......................................................................................... 183

14.2.2.4 Fax/Modem Bypass Mode .................................................................... 184

14.2.2.5 Fax / Modem NSE Mode....................................................................... 185

14.2.2.6 Fax / Modem Transparent with Events Mode....................................... 186

14.2.2.7 Fax / Modem Transparent Mode........................................................... 186

14.2.2.8 RFC 2833 ANS Report upon Fax/Modem Detection............................ 187

14.2.3 V.34 Fax Support...................................................................................................187

14.2.3.1 Bypass Mechanism for V.34 Fax Transmission.................................... 188

14.2.3.2 Relay Mode for T.30 and V.34 Faxes................................................... 188

14.2.4 V.152 Support........................................................................................................189

14.3 Configuring RTP/RTCP Settings..........................................................................189

14.3.1 Configuring the Dynamic Jitter Buffer....................................................................189

14.3.2 Comfort Noise Generation.....................................................................................191

14.3.3 Configuring DTMF Transport Types......................................................................191

14.3.4 Configuring RFC 2833 Payload.............................................................................193

14.3.5 Configuring RTP Base UDP Port...........................................................................193

14.4 Event Detection and Notification using X-Detect Header.....................................194

14.4.1 SIT Event Detection...............................................................................................196

14.4.2 Detecting Answering Machine Beeps....................................................................197

14.4.3 SIP Call Flow Examples of Event Detection and Notification................................198

14.5 Answering Machine Detection (AMD)..................................................................200

14.5.1 Configuring AMD ...................................................................................................202

14.5.2 Enabling IP-to-Tel Call Disconnection upon Detection of Answering Machine.....204

14.6 Automatic Gain Control (AGC).............................................................................204

14.7 Configuring Ground- or Loop-Start Signaling per Analog Port.............................205

14.8 Configuring DSP Templates.................................................................................206

14.9 DSP Channel Resources for Transcoding...........................................................207

14.10Configuring Media (SRTP) Security.....................................................................208

15 Services ...........................................................................................................211

15.1 DHCP Server Functionality..................................................................................211

15.1.1 Configuring the DHCP Server ...............................................................................211

15.1.2 Configuring the Vendor Class Identifier.................................................................216

15.1.3 Configuring Additional DHCP Options...................................................................217

15.1.4 Configuring Static IP Addresses for DHCP Clients...............................................219

15.1.5 Viewing and Deleting DHCP Clients......................................................................220

15.2 RADIUS-based Services......................................................................................221

15.2.1 Enabling RADIUS Services ...................................................................................221

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15.2.2 Configuring RADIUS Servers................................................................................222

15.2.3 Configuring Interface for RADIUS Communication...............................................224

15.2.4 Configuring RADIUS Packet Retransmission........................................................224

15.2.5 Configuring the RADIUS Vendor ID ......................................................................225

15.2.6 RADIUS-based Management User Authentication ...............................................225

15.2.6.1 Setting Up a Third-Party RADIUS Server ............................................. 226

15.2.6.2 Configuring RADIUS-based User Authentication.................................. 227

15.2.6.3 Securing RADIUS Communication ....................................................... 229

15.2.6.4 RADIUS-based User Authentication in URL......................................... 229

15.2.7 RADIUS-based CDR Accounting ..........................................................................229

15.3 LDAP-based Management and SIP Services......................................................229

15.3.1 Enabling the LDAP Service...................................................................................231

15.3.2 Enabling LDAP-based Web/CLI User Login Authentication and Authorization.....231

15.3.3 Configuring LDAP Server Groups .........................................................................232

15.3.4 Configuring LDAP Servers.....................................................................................234

15.3.5 Configuring LDAP DNs (Base Paths) per LDAP Server........................................237

15.3.6 Configuring the LDAP Search Filter Attribute........................................................238

15.3.7 Configuring Access Level per Management Groups Attributes ............................239

15.3.8 Configuring the Device's LDAP Cache..................................................................241

15.3.8.1 Refreshing the LDAP Cache................................................................. 243

15.3.8.2 Clearing the LDAP Cache..................................................................... 244

15.3.9 Configuring Local Database for Management User Authentication......................245

15.3.10LDAP-based Login Authentication Example..........................................................246

15.3.11Enabling LDAP Searches for Numbers with Characters.......................................250

15.3.12AD-based Routing for Microsoft Skype for Business ............................................250

15.3.12.1Querying the AD and Routing Priority................................................... 250

15.3.12.2Configuring AD-Based Routing Rules................................................... 253

15.3.12.3Querying the AD for Calling Name........................................................ 256

15.4 Least Cost Routing...............................................................................................257

15.4.1 Overview................................................................................................................257

15.4.2 Configuring LCR....................................................................................................259

15.4.2.1 Configuring Cost Groups....................................................................... 260

15.4.2.2 Assigning Cost Groups to Routing Rules.............................................. 262

15.5 Remote Web Services .........................................................................................262

15.5.1 Configuring Remote Web Services .......................................................................262

15.5.1.1 Configuring Remote HTTP Hosts.......................................................... 267

15.5.2 Enabling Topology Status Services.......................................................................269

15.5.3 Centralized Third-Party Routing Server.................................................................269

15.6 HTTP-based Proxy Services................................................................................272

15.6.1 Enabling the HTTP Proxy Application ...................................................................273

15.6.2 Configuring HTTP Interfaces.................................................................................273

15.6.3 Configuring HTTP Proxy Services.........................................................................275

15.6.3.1 Configuring HTTP Proxy Hosts............................................................. 276

15.6.4 Configuring an HTTP-based EMS Service............................................................278

15.7 E9-1-1 Support for Microsoft Skype for Business................................................280

15.7.1 About E9-1-1 Services...........................................................................................280

15.7.2 Microsoft Skype for Business and E9-1-1 .............................................................281

15.7.2.1 Gathering Location Information of Skype for Business Clients for 911

Calls 281

15.7.2.2 Adding ELINs to the Location Information Server................................. 283

15.7.2.3 Passing Location Information to the PSTN Emergency Provider......... 284

15.7.3 AudioCodes ELIN Device for Skype for Business E9-1-1 Calls to PSTN.............285

15.7.3.1 Detecting and Handling E9-1-1 Calls.................................................... 286

15.7.3.2 Pre-empting Existing Calls for E9-1-1 Calls.......................................... 288

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15.7.3.3 PSAP Callback to Skype for Business Clients for Dropped E9-1-1 Calls

288

15.7.3.4 Selecting ELIN for Multiple Calls within Same ERL.............................. 289

15.7.3.5 Location Based Emergency Routing..................................................... 290

15.7.4 Configuring AudioCodes ELIN Device...................................................................290

15.7.4.1 Enabling the E9-1-1 Feature................................................................. 290

15.7.4.2 Configuring the E9-1-1 Callback Timeout............................................. 291

15.7.4.3 Configuring the SIP Release Cause Code for Failed E9-1-1 Calls....... 291

15.7.4.4 Configuring SBC IP-to-IP Routing Rule for E9-1-1............................... 292

15.7.4.5 Configuring Location-Based Emergency Routing................................. 292

15.7.4.6 Viewing the ELIN Table......................................................................... 294

16 Quality of Experience......................................................................................295

16.1 Reporting Voice Quality of Experience to SEM....................................................295

16.1.1 Configuring the SEM Server..................................................................................295

16.1.2 Configuring Clock Synchronization between Device and SEM.............................296

16.1.3 Enabling RTCP XR Reporting to SEM ..................................................................296

16.2 Configuring Quality of Experience Profiles...........................................................297

16.3 Configuring Bandwidth Profiles............................................................................302

16.4 Configuring Quality of Service Rules ...................................................................306

17 Control Network ..............................................................................................309

17.1 Configuring Media Realms...................................................................................309

17.1.1 Configuring Remote Media Subnets......................................................................312

17.1.2 Configuring Media Realm Extensions ...................................................................315

17.2 Configuring SRDs ................................................................................................317

17.2.1 Filtering Tables in Web Interface by SRD .............................................................322

17.2.2 Multiple SRDs for Multi-tenant Deployments.........................................................323

17.2.3 Cloning SRDs........................................................................................................324

17.2.4 Color-Coding of SRDs in Web Interface................................................................326

17.2.5 Automatic Configuration based on SRD................................................................326

17.3 Configuring SIP Interfaces...................................................................................326

17.4 Configuring IP Groups..........................................................................................333

17.5 Configuring Proxy Sets ........................................................................................346

17.6 Building and Viewing SIP Entities in Topology View............................................355

18 SIP Definitions.................................................................................................361

18.1 Configuring Registration Accounts.......................................................................361

18.1.1 Regular Registration Mode....................................................................................364

18.1.2 Single Registration for Multiple Phone Numbers using GIN..................................364

18.2 Configuring Proxy and Registration Parameters..................................................365

18.2.1 SIP Message Authentication Example ..................................................................366

18.3 Configuring SIP Message Manipulation...............................................................368

18.4 Configuring SIP Message Policy Rules................................................................374

18.5 Configuring Call Setup Rules...............................................................................377

18.5.1 Call Setup Rule Examples.....................................................................................382

19 Coders and Profiles ........................................................................................385

19.1 Configuring Coder Groups...................................................................................385

19.1.1 Supported Audio Coders.......................................................................................387

19.2 Configuring Allowed Audio Coder Groups ...........................................................389

19.3 Configuring Allowed Video Coder Groups ...........................................................392

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19.4 Configuring IP Profiles .........................................................................................393

19.5 Configuring Tel Profile..........................................................................................428

Gateway Application .............................................................................................441

20 Introduction .....................................................................................................443

20.1 Call Processing Summary....................................................................................443

21 Digital PSTN.....................................................................................................447

21.1 Configuring Trunk Settings...................................................................................447

21.2 TDM and Timing...................................................................................................449

21.2.1 TDM Bus Clock Settings........................................................................................449

21.2.1.1 Recovering Clock from PSTN Line Interface........................................ 449

21.2.1.2 Configuring Internal Clock as Clock Source ......................................... 450

21.3 Configuring CAS State Machines.........................................................................451

21.4 Configuring Digital Gateway Parameters.............................................................453

21.5 Tunneling Applications.........................................................................................454

21.5.1 TDM Tunneling......................................................................................................454

21.5.1.1 DSP Pattern Detector............................................................................ 457

21.5.2 QSIG Tunneling.....................................................................................................457

21.6 ISDN Non-Facility Associated Signaling (NFAS).................................................459

21.6.1 NFAS Interface ID..................................................................................................459

21.6.2 Working with DMS-100 Switches ..........................................................................460

21.6.3 Creating an NFAS-Related Trunk Configuration...................................................461

21.6.4 Performing Manual D-Channel Switchover in NFAS Group..................................461

21.7 ISDN Overlap Dialing...........................................................................................461

21.7.1 Collecting ISDN Digits and Sending Complete Number in SIP.............................462

21.7.2 Interworking ISDN Overlap Dialing with SIP According to RFC 3578...................463

21.8 Redirect Number and Calling Name (Display).....................................................464

22 Trunk Groups ..................................................................................................465

22.1 Configuring Trunk Groups....................................................................................465

22.2 Configuring Trunk Group Settings Table..............................................................467

23 Routing.............................................................................................................475

23.1 Configuring Tel-to-IP Routing Rules ....................................................................475

23.2 Configuring IP-to-Tel Routing Rules ....................................................................484

23.3 Configuring a Gateway Routing Policy Rule........................................................489

23.4 Alternative Routing for Tel-to-IP Calls..................................................................491

23.4.1 IP Destinations Connectivity Feature ....................................................................491

23.4.2 Alternative Routing Based on IP Connectivity.......................................................492

23.4.3 Alternative Routing Based on SIP Responses......................................................494

23.4.4 Alternative Routing upon SIP 3xx with Multiple Contacts......................................497

23.4.5 PSTN Fallback.......................................................................................................498

23.5 Alternative Routing for IP-to-Tel Calls..................................................................498

23.5.1 Alternative Routing to Trunk upon Q.931 Call Release Cause Code ...................498

23.5.2 Alternative Routing to an IP Destination upon a Busy Trunk ................................500

23.5.3 Alternative Routing upon ISDN Disconnect...........................................................502

23.5.4 Alternative Routing from FXO to IP.......................................................................502

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24 Manipulation....................................................................................................503

24.1 Configuring Redirect Reasons.............................................................................503

24.2 Configuring Source/Destination Number Manipulation Rules..............................503

24.3 Manipulating Number Prefix.................................................................................509

24.4 SIP Calling Name Manipulations..........................................................................510

24.5 Configuring Redirect Number IP to Tel................................................................513

24.6 Manipulating Redirected and Diverted Numbers for Call Diversion.....................518

24.7 Mapping NPI/TON to SIP Phone-Context............................................................519

24.8 Configuring Release Cause Mapping ..................................................................521

24.8.1 SIP-to-ISDN Release Cause Mapping ..................................................................521

24.8.1.1 Configuring SIP-to-ISDN Release Cause Mapping .............................. 521

24.8.1.2 Fixed Mapping of SIP Response to ISDN Release Reason................. 522

24.8.2 ISDN-to-SIP Release Cause Mapping ..................................................................523

24.8.2.1 Configuring ISDN-to-SIP Release Cause Mapping .............................. 523

24.8.2.2 Fixed Mapping of ISDN Release Reason to SIP Response................. 525

24.8.3 Configuring ISDN-to-ISDN Release Cause Mapping............................................526

24.8.4 Reason Header......................................................................................................528

24.8.5 Mapping PSTN Release Cause to SIP Response ................................................528

24.9 Numbering Plans and Type of Number................................................................529

25 Configuring DTMF and Dialing.......................................................................531

25.1 Dialing Plan Features...........................................................................................531

25.1.1 Digit Mapping.........................................................................................................531

25.1.2 External Dial Plan File ...........................................................................................532

25.2 Interworking Keypad DTMFs for SIP-to-ISDN Calls.............................................532

25.3 Configuring Hook Flash........................................................................................533

26 Configuring Supplementary Services ...........................................................535

26.1 Call Hold and Retrieve.........................................................................................535

26.2 Call Pickup...........................................................................................................537

26.3 BRI Suspend and Resume...................................................................................537

26.4 Consultation Feature............................................................................................538

26.5 Call Transfer.........................................................................................................538

26.5.1 Consultation Call Transfer.....................................................................................538

26.5.2 Consultation Transfer for QSIG Path Replacement..............................................539

26.5.3 Blind Call Transfer.................................................................................................540

26.6 Call Forward.........................................................................................................540

26.6.1 Enabling Call Forwarding.......................................................................................541

26.6.2 Call Forward Reminder Ring.................................................................................541

26.6.3 Call Forward Reminder (Off-Hook) Special Dial Tone ..........................................543

26.6.4 Call Forward Reminder Dial Tone (Off-Hook) upon Spanish SIP Alert-Info..........543

26.6.5 BRI Call Forwarding...............................................................................................544

26.7 Enabling Call Waiting...........................................................................................546

26.8 Message Waiting Indication.................................................................................547

26.9 Caller ID...............................................................................................................548

26.9.1 Enabling Caller ID Generation and Detection on Tel Side....................................548

26.9.2 Debugging a Caller ID Detection on FXO..............................................................549

26.9.3 Caller ID on the IP Side.........................................................................................550

26.10Three-Way Conferencing.....................................................................................551

26.11Emergency E911 Phone Number Services..........................................................553

26.11.1FXS Device Emulating PSAP using DID Loop-Start Lines....................................554

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