Zoom 27575 Manuel utilisateur

QUICK

START

and

REFERENCE GUIDE

for

USB

Faxmodems

NOTICE

This document contains proprietary information protected by copyright, and this manual

and all the accompanying hardware, software, and documentation are copyrighted. All

rights are reserved. No part of this document may be photocopied or reproduced by

mechanical, electronic, or other means in any form.

The manufacturer does not warrant that the hardware will work properly in all environ-

ments and applications, and makes no warranty or representation, either expressed or

implied, with respect to the quality, performance, merchantability, or fitness for a par-

ticular purpose of the software or documentation. The manufacturer reserves the right to

make changes to the hardware, software, and documentation without obligation to notify

any person or organization of the revision or change.

All brand and product names are the trademarks of their respective owners.

Contents

INTRODUCTION................................................................................4

WHAT YOU NEED TO USE YOUR FAXMODEM.....................................4

SYSTEM REQUIREMENTS.....................................................................5

CHAPTER 1: SETTING UP YOUR USB FAXMODEM................6

INSTALLING THE DRIVERS...................................................................6

CONNECTING THE FAXMODEM TO YOUR COMPUTER..........................7

Summary of the Indicator Lights..................................................10

COMPLETING THE INSTALLATION......................................................10

INSTALLING THE SOFTWARE..............................................................11

CHAPTER 2: USING THE FAXMODEM......................................12

ACCESSING THE INTERNET................................................................12

SETTING UP THE FAX AND COMMUNICATIONS SOFTWARE................12

Tips for Selecting Setup Options..................................................13

INITIALIZATION STRINGS...................................................................13

MAKING THE MOST OF THE FAX AND VOICE FEATURES....................14

USING VIDEO ....................................................................................15

CHAPTER 3: SOLVING COMMON PROBLEMS.......................16

GENERAL TROUBLESHOOTING ..........................................................16

DIAL TROUBLESHOOTING..................................................................17

ON-LINE TROUBLESHOOTING............................................................18

APPENDIX A: REMOVING A PC’S INTERNAL MODEM .......20

APPENDIX B: REGULATORY INFORMATION........................21

FCC PART 15 EMISSIONS STATEMENT..............................................21

FCC PART 68 TELECOMMUNICATIONS STATEMENT .........................21

IMPORTANT INFORMATION......................................................24

4Quick Start and Reference Guide

Introduction

Welcome to the world of USB faxmodems. A faxmodem

equipped with a Universal Serial Bus, or USB, means con-

venience, ease of installation, and high performance.

You can install your USB modem quickly, without both-

ering with a separate power supply or having to worry

about your computer’s internal settings, as you might with

other types of external or internal modems.

Your USB faxmodem supports both the V.90 ITU Standard

and K56flex, the most widely used pre-standard 56K tech-

nology. This way, your faxmodem automatically selects the

fastest compatible connection speed. You’ll find this fea-

ture particularly valuable if you frequently access different

sites.

This Quick Start and Reference Guide provides easy,

step-by-step installation instructions for your new USB

faxmodem.

What You Need to Use Your Faxmodem

Make sure that you have received the following items

in addition to this manual:

• USB faxmodem

• Phone cord

• USB cable

• Zoom Link™ CD-ROM disc containing installation and

communications software.

You also need the following:

• A telephone jack to plug the modem into, so the mo-

dem can dial out or receive calls

• An available USB port on your computer

Introduction 5

If you want to use the modem as a telephone answering

machine, you’ll also need:

• A soundcard, microphone, and speakers or an ear-

phone (PC models)

• A microphone and speakers if not provided with your

computer (Macintosh models).

System Requirements

PC:

• IBM PC-compatible Pentium® 133 or faster (or

equivalent), with 16 megabytes of RAM equipped with

either a USB port or a PCI USB card

• Windows® 98 operating system

Macintosh:

• iMac™, USB-equipped Power Mac™ G3, or USB-

equipped PCI-based Power Mac

• Mac OS 8.5 or above

6Quick Start and Reference Guide

Chapter 1: Setting Up Your USB Faxmodem

A computer has many devices inside it, or attached to it,

such as the mouse or the video card. These devices are

controlled by software called drivers. The USB faxmodem

also requires drivers. These drivers reside on the Zoom

Link CD, and are installable in a few simple steps.

Installing the Drivers

IMPORTANT

REMEMBER

You must install the modem drivers be-

fore you install the USB faxmodem.

Note: If you have a PC and are replacing an existing in-

ternal modem, turn to Appendix A: Removing a

PC’s Internal Modem (page 20) to decide whether

to keep or remove it.

If you have a PC:

1 Follow the instructions on the Zoom Link CD. An in-

stallation interface will display.

2 Click on the Install Drivers button.

3 Once your driver files are installed, a Setup Complete

dialog box will appear. Click Finish.

If you have a Macintosh:

1Insert the Zoom Link CD.

2A folder will appear with flags representing different

countries; double-click on the country you want.

3Double-click on Zoom Installer and follow the

prompts.

Chapter 1: Setting Up Your USB Faxmodem 7

For both the Macintosh and the PC, the installation inter-

face also provides for uninstalling the drivers, if you ever

need to.

One final note: Don’t install any of the other software on

the Zoom Link CD at this time.

Connecting the Faxmodem to Your Computer

1Find the serial number of your faxmodem on the bot-

tom of the case, just under the bar code. Write the

number in the Important Information table on the last

page of this manual.

2You do not have to shut down your computer. Connect

the cable. Plug the cable’s square end into the USB

jack on the back of the faxmodem. Plug the other,

rectangular end into the USB connector on your com-

puter.

3Your computer will display a message that it has de-

tected new software and is installing it.

4Connect the telephone cord. Plug one end of the cord

into the PHONE LINE jack on the back of the faxmo-

dem. Plug the other end into the wall jack just as you

would a standard telephone. You may also connect

your regular telephone to the back of the faxmodem, in

the jack labeled PHONE. See the following illustration.

The faxmodem works with or without a telephone con-

nected to it.

8Quick Start and Reference Guide

TELEPHONE

LINE

TELEPHONE

COMPUTER

MODEM (ENLARGED

TO SHOW DETAIL)

5Turn the faxmodem on by pushing in the power button

on the front, shown in the following illustration.

Note: Although the faxmodem has an on/off switch,

we recommend that you leave it on whenever

your computer is on; it draws minimal power.

Chapter 1: Setting Up Your USB Faxmodem 9

6The modem will perform a brief self-test. Then the

READY light should go on to show that the faxmodem

is ready for use.

Note: If the computer goes into power-save mode

(also referred to as “going to sleep”), the mo-

dem’s READY light will go off. The light will go

on automatically whenever the faxmodem is in

use.

The USB faxmodem has a set of eight indicator lights on

the front. A chart explaining what the lights mean is on

the following page. This chart is also reproduced in con-

densed form on the bottom of the faxmodem.

10 Quick Start and Reference Guide

Summary of the Indicator Lights

Light Description

OH (Off Hook) Lights when the faxmodem is off hook.

ACTIVITY Flashes whenever data or commands are trans-

mitted from the serial port of your computer (or

other device) to the faxmodem, or vice-versa. At

high speeds the light may appear to be continu-

ously on.

RING Blinks on and off when detecting incoming ring.

LINK Lights when the Data Carrier Detect (DCD) signal

from the faxmodem to the computer is on.

EC/DC (Error Correc-

tion/Data Compression)*

Lights when using V.42 or MNP 4 error correction

and V.42bis or MNP 5 data compression.

56K Lights when communicating in V.90 or K56flex™

mode.

FAX Lights when a fax connection has been made to

another faxmodem or to a fax machine.

READY Lights when the faxmodem is turned on; is unlit

when the computer is in power-save mode.

*Error Correction/Data Compression filters out line noise, repeats transmissions auto-

matically if an error occurs, and automatically compresses data when it’s sent and de-

compresses it when it is received.

Completing the Installation

If you have a PC:

You can now verify the COM port setting of your modem

and perform a brief test. Follow these steps:

1Open Control Panel in Windows and double-click on

the Modems icon.

2Click on the entry for your new faxmodem and then

click on the Diagnostics tab.

3Highlight the port next to the entry for your new fax-

modem and click on More info.

Clicking on More info also tests your faxmodem by que-

rying it with AT commands. A list of responses means the

modem is properly connected.

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