Zoom 1099 Series Manuel utilisateur

3G+ Modem

USER MANUAL

NOTICE

This document contains proprietary information protected by copyright, and this Manual and all the

accompanying hardware, software, and documentation are copyrighted. No part of this document may

be photocopied or reproduced by mechanical, electronic, or other means in any form.

The manufacturer does not warrant that the hardware will work properly in all environments and

applications, and makes no warranty or representation, either expressed or implied, with respect to the

quality, performance, merchantability, or fitness for a particular purpose of the software or

documentation. The manufacturer reserves the right to make changes to the hardware, software, and

documentation without obligation to notify any person or organization of the revision or change.

All brand and product names are the trademarks of their respective owners.

______________________________________________________________________________________

Contents

Contents........................................................................................................................3

Installing Your New Modem .......................................................................................4

Step 1: Have or Sign Up For a Mobile Broadband Service Plan ................... 4

Step 2: Slide the Service Provider's SIM Card into Your Modem.................. 5

Step 3: Install the Modem on Your Computer or 3G Router, and Make an

Internet Connection ......................................................................................... 5

The 3G+ Modems Home Page ....................................................................................8

The Data Stats Symbol on the Home Page ..............................................................10

The Text Symbol.........................................................................................................11

The Phone Book Symbol on the Home Page ...........................................................13

The Voice Symbol on the Home Page.......................................................................14

The Settings Symbol on the Home Page ..................................................................15

The USSD Symbol on the Home Page......................................................................24

The Browser Symbol on the Home Page..................................................................25

The Help Symbol on the Home Page........................................................................26

Appendix A: Troubleshooting Tips...........................................................................27

Appendix B: Registering Your Product and Getting Help.....................................29

Appendix C: Regulatory Information......................................................................30

Installing Your New Modem

This chapter describes installing the Zoom 3G+ Modem for use with a computer or mobile

broadband router and then making an Internet connection.

This document first repeats the Quick Start information, and then discusses the many

features of the modem and software.

Before you can connect to the Internet with your new modem, you must:

1Have or sign up for a mobile broadband service plan.

2Slide the service provider’s SIM card into your modem.

3Install the modem on your computer or 3G router and make an Internet connection.

Step 1: Have or Sign Up For a Mobile Broadband Service Plan

Most countries have one or more GSM service providers who offer mobile broadband

service. When you sign up for service, you will get a SIM card to slide into your modem. As

you travel, you may save money and get better coverage by using different service providers

for different countries or regions. Wherever you are, just make sure that you slide in the SIM

for the service provider you want to use. You should select a GSM service provider who

uses at least one of this modem’s mobile broadband frequencies, ideally 850, 1900, or 2100

MHz since these frequencies support the modem’s highest speed.

Note that some (but not all) services permit you to use your mobile phone’s voice/data SIM

card in the modem. If you plug the modem into a Windows or Macintosh computer that

has a headset and/or a microphone and speakers, you should be able to make and receive

voice calls while also using the modem for the Internet. This is discussed in more detail in

the User Manual.

You may also want to have a data or voice/data SIM card dedicated to the modem, not

shared with a mobile phone.

If you need to sign up for service, we recommend that you bring the IMEI number of

your Zoom 3G+ modem with you. To find the IMEI number, you need to remove the

modem’s cap and cover as detailed in step 2 below. The IMEI number is on the back side

of the cover.

Since you are using your own modem, most service providers will not require you to make a

long-term commitment. Most will allow you to simply arrange for a monthly data plan with

no long-term commitment or for a prepaid plan.

______________________________________________________________________________________

If you want to use AT&T service in the US, you can do that. We suggest that you go to the

following link to get helpful information about signing up for AT&T:

www.zoomtel.com/ATT

Step 2: Slide the Service Provider's SIM Card into Your Modem

•Slide the cap off the modem. Position the modem so the silver-colored USB

connector is toward your left and the Zoom logo is facing away from you. To the

right of the connector is the cover, which you should remove by sliding it to the right

about 1/8 inches and then lifting it. The microSD memory and SIM card slots are

now exposed.

•Hold the SIM card with its angled edge at upper right, and then carefully slide the card

under the silver bracket all the way to the left until the card stops.

Tip: If you are also inserting a microSD memory card for your modem, you should insert it

now. MicroSD cards can be used to store data on your modem or to expand the amount of

memory in your modem’s phone book. The modem supports standard microSD memory

cards with up to 8 GB storage capacity.

•Replace the back panel cover. In doing that, first put the small tab on the bottom of

the cover into the modem’s slot, with the cover almost flush with the modem. Then

slide the cover toward the silver-colored USB connector.

Step 3: Install the Modem on Your Computer or 3G Router, and Make

an Internet Connection

If you are using the modem with a computer, please go to the appropriate section for

Windows or Macintosh computers.

If you are using the modem with a 3G router, simply plug the modem into the USB port of

e router. Then power up the router. If the router is compatible with the modem, it should

n with Wi-Fi®

ompatible computers, phones, and other products. For more information, please see

work automatically. The modem's light will stay green when it's online.

Zoom has 3G routers that let you share your 3G USB modem connectio

www.zoomtel.com/3Grouter

Installing and connecting on Windows 7, Vista, XP, and 2000

aPower on your computer. Then plug the modem into a USB port on your computer.

Windows 7 / Vista users: If the AutoPlay dialog opens, click Run Setup.exe. If

the User Account Control dialog opens, click Allow or Yes.

Note: If you have installed a MicroSD card a Removable Disk dialog box appears.

You may close this box while you are installing your modem.

The setup will now install the driver. When it is complete the

Zoom 3G+ Modem

software will open on the screen.

Click the Connect icon (the earth in the center of the screen).

dWhen the Internet connection is active the text under the earth changes to Connected,

r default browser

Select the next

and the Browser window opens on the Desktop. You may launch you

from this window by clicking on the icon in the middle of the screen.

If the modem failed to connect, you should try the different profiles that are stored on

your SIM card. To change the profile, click on Settings then Profile.

profile in the list and click on Set as Default. Click the Xin the upper right corner of t

profile box to close it. Now click the Connect icon. If it still fails to connect repeat th

step until you have tried all the profiles listed on the Profile page.

If you are unable to connect to the Internet please go to Appendix A, Troubleshooting

Tips.

Installi connecting on Mac OS X 10.4.9 and higher

aPlug the modem into an available USB port on your computer. A Zoom 3G+

Continue and follow the installation

pen on the screen.

ng and

Modem folder with a disk icon appears on the desktop.

bOpen the Zoom 3G+ Modem folder, and then double-click the MAC folder.

Double click the 3G+ Modem.pkg icon.

dClose the Modem folder.

eOn the Install 3G+ Modem window, click

prompts.

fIf prompted for a Password, use the password that you used to create your Mac

user accoun

gThe setup will now install the driver. When it is complete the

Zoom 3G+ Mode

software will o

______________________________________________________________________________________

hOn the Zoom 3G+ Modem's main window, click the Connect icon .

iWhen the Internet connection is active the text under the earth changes to Connected,

and the Browser window opens on the Desktop. You may launch your default browser

from this window by clicking on the icon in the middle of the screen.

If the modem failed to connect, you should try the different profiles that are stored on

your SIM card. To change the profile, click on Settings then Profile. Select the next

profile in the list and click on Set as Default. Click the Xin the upper right corner of the

profile box to close it. Now click the Connect icon. If it still fails to connect repeat this

step until you have tried all the profiles listed on the Profile page.

If you are unable to connect to the Internet please go to Appendix A, Troubleshooting

Tips.

Tip: Open the Mac OS X Applications folder and double-click the Zoom 3G+

Modem icon. Drag the icon to the Dock for future use.

The 3G+ Modem’s Home Page

If you followed the instructions in the Quick Start (this document’s chapter 1), you should

have installed the 3G+ Modem’s software onto your computer and learned how to start up

that software. Here we assume you’ve done that, so you should be looking at the home page

of the software that’s shown below.

In the upper left you can monitor the strength of the UMTS frequencies, which are used for

high-speed data. You can also see which service provider you’re using. About half way up

the left side of the page, you should see a way to monitor the downstream and upstream data

speeds. Double clicking on the globe in the center of the screen either connects to or

disconnects from your mobile broadband service provider’s network. Across the bottom of

the screen are various symbols, and below each symbol is a word that describes the function

associated with that symbol.

______________________________________________________________________________________

In the next chapters we discuss what happens when you select each of the symbols on the

bottom by pointing at the symbol and left-clicking.

Note: The screens shown in the user guide are from the Windows application. The screens

for Macintosh users may vary slightly in their appearance.

The Data Stats Symbol on the Home Page

Data Stats displays statistics about your modem. When you select Data Stats, the following

screen appears:

You can see that this screen lets you monitor upload and download speeds, track the amount

of data you’ve transmitted during this Internet session, and keep track of how much data

you’ve uploaded and downloaded over various times. This can be especially useful if you

have a service plan where you pay a premium once you’ve reached a certain amount of data

transmitted. However, you should always confirm your actual data usage with your service

provider.

Please note the Home symbol on the right of the screen. Clicking on this symbol

brings you back to the Home page.

______________________________________________________________________________________

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