Tripp Lite SmartOnline SU3000RTXL2U Manuel utilisateur

Owner’s Manual

SmartOnline®

Rack/Tower On-Line UPS System

Model: SU3000RTXL2U

(Series Number: AG-013A)

Not suitable for mobile applications.

1. Overview 2

1.1 Package Contents 2

1.2 Optional Accessories 2

2. Important Safety Instructions 2

3. UPS Circuit Block Diagram 3

4. Installation 4

4.1 Mounting (Rack) 4

4.2 Mounting (Tower) 6

4.3 Connection and Start-Up 6

4.4 Optional Connections 7

5. Operation 10

5.1 Front Panel Switches 10

5.2 Advanced Operational 10

Settings

5.3 Power Strategy 11

Selection Options

5.4 Front Panel Indicator Lights 12

5.5 Rear Panel 13

5.6 Communications 14

5.7 Conﬁguring External 15

Battery Packs

5.8 Conﬁguration Options 16

via WEBCARDLX

6. Troubleshooting 19

7. Battery Replacement 20

8. Storage and Service 23

8.1 Storage 23

8.2 Service 23

9. Product Registration 23

Español 24

Français 48

PROTECT YOUR INVESTMENT!

and ultimate peace of mind.

You could also win an

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a $100 value!

www.tripplite.com/warranty

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support

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2. Important Safety Instructions

1. Overview

SAVE THESE INSTRUCTIONS

This manual contains instructions and warnings that should be followed during the

installation, operation and storage of all Tripp Lite UPS Systems. Failure to heed these

warnings may affect your warranty.

UPS Location Warnings

• Install the UPS indoors, away from excess moisture or heat, conductive contaminants, dust or

direct sunlight.

• For best performance, keep the indoor temperature between 32º F and 104º F

(0º C and 40º C).

• Leave adequate space around all sides of the UPS for proper ventilation.

• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this

manner will seriously inhibit the unit’s internal cooling, eventually causing product damage not

covered under warranty.

The Tripp Lite SmartOnline Rack/Tower System is an on-line, double-conversion UPS offering the

highest level of power protection. Delivering a clean sine wave output and with zero transfer time to

battery in the event of a utility failure, the UPS is suitable for all advanced networking applications.

Each system provides long running battery support with optional extended-run and SNMP/Web

communication ability. Built-in interfaces include USB, RS232 serial and Emergency Power Off

(EPO). The front panel display provides detailed UPS status including battery level and status,

operating mode and load level.

1.1 Package Contents

• UPS

• 4-Post Rail Kit

• Rack-Mount Ear Kit

• USB Cable

• RS232 Cable

• Owner’s Manual

1.2 Optional Accessories

• WEBCARDLX: Internal network interface card for SNMP/Web control and monitoring

• 2POSTRMKITWM: Supports rack-mount UPS and battery packs in 2-post rackmount or

wall-mount configurations

• 2-9USTAND: Supports rack-mount UPS and battery packs in an upright tower configuration

Visit the specification page for your UPS system at www.tripplite.com for detailed extended runtime

data and additional accessory options.

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2. Important Safety Instructions

3. UPS Circuit Block Diagram

UPS Connection Warnings

• Connect the UPS directly to a properly grounded AC power outlet. Do not plug the UPS into

itself; this will damage the UPS.

• Do not modify the UPS plug, and do not use an adapter that would eliminate the UPS ground

connection.

• Do not use extension cords to connect the UPS to an AC outlet. Your warranty will be voided if

anything other than Tripp Lite surge protectors are used to connect the UPS to an outlet.

• If the UPS receives power from a motor-powered AC generator, the generator must provide

clean, filtered, computer-grade output.

• The mains socket outlet that supplies the UPS should be near the UPS and be easily accessible.

• To remove AC voltage from the UPS, pull the plug from the socket outlet.

Equipment Connection Warnings

• Use of this equipment in life support applications where failure of this equipment can reasonably

be expected to cause the failure of the life support equipment or to significantly affect its safety

or effectiveness is not recommended.

• Do not connect surge protectors or extension cords to the output of the UPS. This might damage

the UPS and may affect the surge protector and UPS warranties.

• Connect the UPS to an outlet that is adequately protected against excess currents, short circuits

and earth faults, as part of the building installation. The outlet protection for the UPS should be

in series with the mains input.

• To reduce the risk of fire, connect only to a circuit provided with 240V/120V 30A maximum

branch circuit overcurrent protection in accordance with the National Electrical Code®(NEC®),

ANSI/NFPA 70 or local electrical code. The circuit breaker must meet the rated short circuit

capacity of at least 1KA.

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4. Installation

4.1 Mounting (Rack)

Mount your equipment in either a 4-post or 2-post rack or rack enclosure. The user must

determine the fitness of hardware and procedures before mounting. If hardware and procedures are

not suitable for your application, contact the manufacturer of your rack or rack enclosure. The

procedures described in this manual are for common rack and rack enclosure types and may not

be appropriate for all applications.

4-Post Mounting

1The included plastic pegs Awill temporarily support the empty rackmount shelves Bwhile the

permanent mounting hardware is prepared. Insert a peg into the third hole from the top on the

front end of each bracket. On the rear end, insert a peg into the center hole. (Each front

bracket has 6 holes and each rear bracket has 5 holes.) The pegs will snap into place.

After installing the pegs, expand each shelf to match the depth of your rack rails. The pegs will

fit through the square holes in the rack rails to support the shelves. Refer to the rack unit

labels to confirm that the shelves are level in all directions.

Note: The support ledge of each shelf must face inward.

2Remove the pegs at the front end of each bracket. Secure the shelves Bto the mounting rails

permanently using the included screws and cup washers Cas shown. Place 2 screws at the

front of each rail (4 total) and 2 screws at the back of each rail (4 total). Tighten all screws

before proceeding.

Note: The rear pegs may be left in for installation, but the front ones must be removed before the bracket is

secured by screws.

WARNING!

Do not attempt to install the UPS until the required screws have been inserted and

tightened. The plastic pegs will not support the weight of the UPS.

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4. Installation

3Attach the UPS mounting brackets Dto the forward mounting holes Eof the UPS using the

included hardware F. The mounting bracket “ears” should face forward.

4With the aid of an assistant (if necessary), lift the UPS and slide it into the shelves. Attach the

UPS mounting brackets to the forward mounting rails with user-supplied screws and washers

G. Tighten all screws securely.

2-Post Mounting

To mount 2U UPS models in 2-post racks, the addition of a Tripp Lite 2-Post Rack-mount

Installation Kit (model: 2POSTRMKITWM, sold separately) is required. See Installation Kit owner’s

manual for installation procedure.

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4.2 Mounting (Tower)

The UPS can be mounted in an upright tower position

with optional base stands sold separately by Tripp Lite

(model: 2-9USTAND). When mounting the UPS on

adjustable base stands, make sure that the control

panel is toward the top. The control panel may be

rotated to make it easier to read. Remove the 4 front

screws from the front panel and take it off. Pinch the

tabs located on the sides of the LED panel, and rotate

it. Replace the front panel and secure it. Front panel

setup should be performed by service personnel only.

WARNING!

All UPS systems are extremely heavy. Use caution

when lifting and mounting. User must properly

stabilize the UPS when lifting and mounting.

4.3 Connection and Start-Up

1Plug the UPS system into an

electrical outlet.

The UPS system must be connected to a

dedicated circuit of sufficient amperage. Refer to

the UPS system nameplate for input requirements.

Note: The UPS will pass unfiltered, unregulated power to

the outlets as soon as it is plugged in. Bypass is enabled

from the factory.

After the UPS system is plugged in, the following

sequence of events will occur:

1. The fan will turn on and all LEDs will

illuminate momentarily.

2. The percent level LEDs (25%, 50%, 75% and

100%) will illuminate one at a time.

3. The “LINE” and “LOAD” LEDs will

illuminate to indicate normal operation.

Voltage Note: The UPS system supports a nominal AC

voltage setting of 100V, 110V, 115V, 120V or 127V.

120V is the factory default setting. The full output

capacity of 2700 watts is available when the UPS system

is set at 120V or 127V. The output capacity is reduced

when the UPS is set to lower voltages: 2160 watts at

100V, 2295 watts at 110V, and 2430 watts at 115V. The

nominal voltage setting can be changed with the optional

WEBCARDLX internal accessory card. See the

WEBCARDLX documentation for more information about

changing the nominal voltage setting.

4. Installation

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BP DETECTION

ACC. SLOT

USB RS232

VCC

EPO

GND

EPO

72V 45A

- +

INPUT

OUTPUT

2Plug equipment into the UPS

system’s AC outlets.

The UPS system is designed to support

computer equipment only. The UPS system will

become overloaded if household appliances or

laser printers are connected to its outlets.

4.4 Optional Connections

The UPS system will function properly without these connections.*

* Note: PowerAlert software (available as a FREE download at www.tripplite.com) or the optional WEBCARDLX

internal accessory card is required to control some of the advanced features of the UPS system, including

economy mode, nominal AC voltage settings and frequency conversion settings. The factory defaults are suitable

for most applications.

1USB and RS232 Serial Communications

Use the included USB cable (see 1a ) or RS232 (DB9) serial cable (see 1b ) to connect the

UPS system’s communication port to a computer’s communication port. Install PowerAlert

software on the computer. (See the PowerAlert software documentation for system

requirements and installation instructions.)

4. Installation

3Turn the UPS system ON.

To turn on the UPS system, press the “ON/TEST”

button for approximately 1 second until the UPS

system beeps, then release the button.

The UPS system will begin providing filtered,

regulated AC power to its outlets. The “ON LINE”

LED will illuminate.

Note: UPS system will function properly upon initial

startup; however, maximum runtime for the unit’s

battery will only be accessible after it has been charged

for 24 hours.

1a 1b

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4. Installation

2EPO Port Connection

This optional feature is only for those applications that require connection to a facility’s

Emergency Power Off (EPO) circuit. When the UPS is connected to this circuit, it enables

emergency shutdown of its inverter and inhibits transfer to internal bypass. A cable is required

to connect the EPO port of the UPS (see 2a ) to a normally closed or normally open switch

according to the circuit diagram (see 2b ). The cable and switch must be supplied by the user.

Notes:

1. The cable should not have a resistance of greater than 5 ohms.

2. If a non-latching EPO switch is used, the EPO must be held for a minimum of 1 second. This does not

apply to a latching EPO switch.

CAUTION: The EPO port is not a phone line surge suppressor; do not connect a phone

line to this port.

UPS Unit State when asserting EPO with AC line present:

LEDs Output Fans Serial SNMP USB

OFF OFF ON

(if in frequency

conversion

mode)

ON ON ON

To restart the UPS unit after asserting EPO with AC line present:

1. Verify the EPO assertion has been removed or cleared.

2. Press the ON button

3. Now the UPS will start back up in Bypass mode.

UPS Unit State when asserting EPO without AC line power:

LEDs Output Fans Serial SNMP USB

OFF OFF OFF OFF OFF OFF

To restart the UPS unit after asserting EPO without AC line power:

1. Verify the EPO assertion has been removed or cleared.

2. Reapply AC line power to the UPS unit. Now the UPS will start back up in Standby mode.

4-5

2a 2b

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4. Installation

3External Battery Connection

Check to ensure the external batteries being

connected match the voltage listed on the UPS

battery connector. Adding external batteries will

increase recharge time as well as runtime. See

the battery pack owner's manual for complete

installation instructions. Make sure cables are

fully inserted into their connectors. Small sparks

may result during battery connection; this is

normal. Do not connect or disconnect battery

packs when the UPS is running on battery power.

Tripp Lite SMART Battery Packs include a wired

data connection that enables automatic detection

and configuration for up to 6 SMART Battery

Packs to the UPS. Tripp Lite Legacy NON-SMART

battery packs are also supported for extended

runtime applications. For External battery

configuration, see Section 5.7: Configuring

External Battery Packs for options and

configuration methods.

4Accessory Card Slot

The slot accommodates an optional internal

accessory card (model WEBCARDLX, sold

separately). WEBCARDLX provides an Ethernet

network interface for remote monitoring and

control of the UPS system via SNMP, Web, SSH or

telnet. WEBCARDLX enables remote reboots,

shutdowns, load monitoring, condition reporting

and more.

Remove the cover panel from the slot to insert

the accessory card. Refer to the WEBCARDLX

documentation for additional installation

instructions.

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5.1 Front Panel Switches

“ON/TEST” Button: This button controls 4 separate functions:

UPS System Power ON

To turn on the UPS system, press the “ON/TEST” button for approximately 1

second until the UPS system beeps, then release the button. The “ON

LINE” LED will illuminate.

UPS System Self-Test

To initiate a self-test of the battery during normal on-line operation, press

this button for approximately 1 second until the UPS system beeps, then

release it. The UPS system will transfer to battery power for 10 seconds.

Note: All LEDs illuminate during a self-test.

Alarm Silence

To silence the UPS system’s on battery alarm, press this button and hold it

until the UPS system beeps, then release the button.

UPS System Cold Start

To use the UPS system as a stand-alone power source when AC power is

unavailable (i.e. during a blackout), press this button twice and hold it until

the UPS system beeps, then release the button. The UPS system will then

provide battery power to its outlets.*

* The “ON BATT” indicator light will be illuminated since the UPS system will be

operating from battery power.

“OFF” Button: This button places the UPS into Bypass mode. Press this

button and hold it until the UPS system beeps, then release it. The battery

will continue to charge and the fan will continue to operate. To turn the

UPS system off completely, including the battery charger, unplug the UPS

system’s power cord after pressing the “OFF” switch.

5.2 Advanced Operational Settings

Economy Mode

The UPS system supports economy mode operation to reduce energy consumption and BTU

emissions. In economy mode, the UPS system operates with increased efficiency when the quality

of utility power is satisfactory to pass through to connected equipment without double conversion.

Economy mode saves energy by suspending double conversion when incoming voltage is within

-12%/+10% of the nominal voltage setting. If the nominal voltage setting is 120V, the UPS system

will remain in economy mode while utility line voltage is between approximately 106V and 132V. If

utility line voltage falls outside this range, the UPS system will either switch back to standard

on-line, double conversion mode or it will switch to battery backup mode, depending on the

severity of the voltage deviation.

Economy mode may be enabled (or disabled) through PowerAlert software or the optional

WEBCARDLX internal accessory card. The UPS system's yellow “BYPASS” LED will illuminate

continuously when economy mode is enabled. Refer to the PowerAlert or WEBCARDLX

documentation for more information.

On-line, double-conversion mode (default)

Typical line efficiency at full load: 88%

Output voltage range: ±2% of nominal setting (100/110/115/120/127V)

Economy mode

Typical line efficiency at full load: 97%

Output voltage range: -12%/+10% of nominal setting (100/110/115/120/127V)

5. Operation

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