TRENDnet TDM-C500 Manuel utilisateur

Quick Installation Guide

TDM-C500

TDM-C504

1.01

English 1

1. Before You Start 1

2. Hardware Installation 3

3. Configure the Modem 4

Troubleshooting 7

Table of Contents

Version 10.22.2010

1. Before You Start

?Acomputer with a wired network adapter properly installed

?Web Browser: Internet Explorer (6.0 or above)

?USB TypeAto Type B cable (optional)

AworkingADSLInternet Connection

Note: Driver is optional for TDM-C500 USB port

Package Contents

?CD-ROM (User's Guide & Driver)

?Multi-Language Quick Installation Guide

?Cat.5 Ethernet Cable (1.5m/5ft)

?RJ-11 Telephone Cable (1.8m/6ft)

?PowerAdapter

TDM-C500 / TDM-C504

System Requirements

During the installation of yourADSLModem Router, the Setup Wizard will

automatically detect your ISP connection type. If the router cannot detect your ISP

connection type, you can manually specify the connection type. Please verify your

DSLInternet broadband connection type with your ISP and ensure you have all the

information for one of the following connection types:

1. Encapsulation

PPPoAVC-Mux

PPPoALLC

1483 Bridged IP LLC

1483 Routed IP LLC

1483 Bridged IP VC-Mux

1483 Routed IP VC-Mux

PPPoE VC-Mux

PPPoE LLC

1483 MER LLC

1483 MER VC-Mux

2. VPI/VCI

VPI: _____ (0~255)

VCI: _____ (32~65535)

3. PPP

User Name: _____________________

Password: ______________________

4. WAN IP

Type: Fixed or DHCP

Local IPAddress (Fixed): _____. _____._____._____

(e.g. 215.24.24.129) (Optional)

Subnet Mask (Fixed): _____. _____._____._____ (Optional)

Remote IPAddress (Fixed): _____. _____._____._____

(e.g. 215.24.24.129) (Optional)

DNS (Fixed): _____. _____._____._____ (Optional)

Collect Internet Service Provider (ISP) Information

2. Hardware Installation

1. Connect one end of the provided RJ-11 phone

cable to the TDM-C500 /TDM-C504'sADSL

port. Connect the other end of the cable to the

phone jack.

2. Connect one end of the RJ-45 network cable to

the TDM-C500 /TDM-C504's LAN port.

Connect the other end of cable to the

computer's Ethernet port.

4. Push the power button to the “On” position.

3. Connect the PowerAdapter to the TDM-C500 /

TDM-C504 and then to a power outlet.

5. Verify that the following panel lights are on:

Power (Green), LAN (Green) andADSL

(Green)

3. Configure the Modem

Note:

To configure the modem via the USB port, please refer to the User Guide on the provided

CD-ROM. Do not connect cables to the network port and USB port simultaneously.

1. Open your web browser, type

http://192.168.10.1 in theAddress bar, and

then press Enter.

2. Enter the User Name and password and then

click OK. Default Settings:

User name: admin

Password: admin

Note: User name and Password are case

sensitive.

3. Click Setup Wizard.

Note:

1. If your ISP is not listed in the pull down menu, click Config in the bottom of the screen and input

the information provided by your ISP.

2. In the example below, theADSL connection is PPPoE

3. If yourADSLconnection requires you to enter your computer's MAC address, please see the

Troubleshooting section.

5. Configure the settings based on information

provided by your ISP, then click Save. For

PPPoE connection method, you need to

configure the following:

User Name

Password

Type (DHCP or Fixed IP)

If Fixed IP is selected you will need to configure

the following:

IPAddress

Subnet Mask

Remote IPAddress

DNS

4. Select your country and your ISP from the

dropdown list.

6. Click OK.

8. Click OK.

7. Click Commit and Reboot.

Your Configuration is now complete

For detailed information regarding the TDM-C500 / TDM-C504, configuration and advanced

settings, please refer to the Troubleshooting section, User's Guide on the Utility CD-ROM, or

TRENDnet's website at http://www.trendnet.com.

To ensure the highest level of customer service and support, please take a moment to

Thank you for choosing TRENDnet

9. Please wait while the TDM-C500 /TDM-C504

reboots.

10. Once the reboot process is complete, verify

that you can access the Internet. Open up

your browser and enter in a URL(e.g.

www.trendnet.com) to verify that you have

Internet connection.

1. I typed http://192.168.10.1 in my Internet Browser'sAddress Bar, but an error message

says “The page cannot be displayed.” How can I get into the TDM-C500 / TDM-C504's web

configuration page?

1. Check your hardware settings again by following the instructions in Section 2.

2. Make sure the Power and LAN lights are lit.

3. Make sure yourTCP/IP settings are set to Obtain an IPaddress automatically (see

the steps below).

Troubleshooting

1. Go into the Control Panel, click Network and Internet,

click Network and Sharing Center, click Change

Adapter Settings and then right-click the Local Area

Connection icon and then click Properties.

2. Click Internet Protocol Version 4(TCP/IPv4) and then

click Properties. Then click on Obtain an IP address

automatically.

Windows 7

Windows Vista

Windows XP / 2000

1. Go into the Control Panel, click Network and Internet,

click Network and Sharing Center, click Manage

Network Connections and then right-click the Local

Area Connection icon and then click Properties.

1. Go into the Control Panel, click Network and Internet,

click Network and Sharing Center, click Change

Adapter Settings and then right-click the Local Area

Connection icon and then click Properties.

2. Click Internet Protocol (TCP/IP) and then click

Properties. Then click on Obtain an IP address

automatically.

2. Click Internet Protocol Version 4(TCP/IPv4) and then

click Properties. Then click on Obtain an IP address

automatically.

4. Reset the TDM-C500 /TDM-C504. To reset the TDM-C500 / TDM-C504, take a pin or

paperclip and press the reset button on the back of the modem for 15 seconds.

Then let go.

2. I have followed all the steps and still cannot connect to the Internet. What should I do?

1. Verify that your DSL account is valid and activated.

2. Make sure all the cables are properly connected (see Section 2).

3. In Section 3, click Config in the Setup Wizard and configure the modem based on

information provided by your ISP.

3.I forgot my login password. What should I do?

Follow the instructions below:

1.Take a pin or paperclip and press the reset button on the side of the modem for 15

seconds.

2.Wait 15 seconds then let go. This will return all settings to factory default.The default IP

address of the modem is 192.168.10.1. The default user name is “admin”.The default

password is “admin”.

4. My ISP requires me to clone the modem's MAC address. What should I do?

MAC address is the network device's hardware ID and consist of 12 hexadecimal

characters (e.g. 00:12:34:ab:cd:ef). Some ISPs registers the subscriber's computer

network adapter or the DSLmodem's MAC address. If this is the case, your options are:

1. Report the TRENDnet modem's MAC address (found on the product label at the bottom

of the modem) to the ISP, or 2. Clone the network adapter or the old DSLmodem's MAC

address to the TRENDnet modem.The later is probably the easiest to do and you can

follow the instructions below.

1. With the computer connected to the modem's network port, open the web browser and

go to the modem's setup page http://192.168.10.1.

2. Login with user name and password (default is admin for both).

3. Click on WAN.

4. Click Channel Config.

5. Select Enable from the dropdown list in the MACAddress Clone section.

6. For copying the computer's MAC address to the modem, click on “Clone MAC

address”. For copying the old modem's MAC address, find the modem's MAC address

and then manually enter it in the MAC address box.

7. Click “Apply Changes.”

8. Click on “Commit and Reboot”.

5. Can I connect a computer to the USB port and another computer to the Ethernet port at

the same time?

No, you cannot use the USB and Ethernet port simultaneously.

If you still encounter problems or have any questions regarding the TDM-C500 / TDM-C504, please

contact TRENDnet'sTechnical Support Department.

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