tilgin HG2330 series Manuel utilisateur
Tigin HG2330 series Quick Guide
Tilgin Home Gateway
HG2330 series
Quick Guide
Tigin HG2330 series Quick Guide
Tilgin IPRG AB
Box 1240
164 28, weden
Tel: +46 (0)8 572 38600
Fax: +46 (0)8 572 38500
For more company, product and contact info:
www.tilgin.com
This product is developed and manufactured by Tilgin IPRG AB.
Document Product Number: 13652330
Content Version: B
1
Tigin HG2330 series Quick Guide
List of Contents
1. Introduction .................................................................................................. 2
2. Delivered with the home gateway ................................................................. 2
3. Home Gateway Overview ............................................................................. 3
3.1. Home Gateway cable attachments ............................................................... 3
3.2. Home Gateway Interfaces ............................................................................ 4
3.3. LEDs Front ................................................................................................... 5
4. Installing your Home Gateway...................................................................... 6
4.1 Connecting to the Internet (WAN) ................................................................ 7
4.2 Connect the power cord to the AC/DC adapter ............................................ 7
4.3 Automatic Provisioning ................................................................................. 7
4.4 Connecting a computer to your Home Gateway ........................................... 8
4.4.1 Connecting a computer by Ethernet cable ................................................... 8
4.4.2 Connecting a computer by using WLAN (Wireless LAN) .............................. 8
4.4.2.1 Configuring WLAN Client for computer devices ........................................... 9
4.5 Configuring your computer/device ................................................................ 9
4.6 Connecting phones / equipment ................................................................. 10
5. Troubleshooting Tips .................................................................................. 11
6. afety Information ...................................................................................... 12
7. afety Recommendations .......................................................................... 12
8. Power upply ............................................................................................. 13
9. Approvals and Conformity .......................................................................... 13
10. Technical pecifications ............................................................................. 14
11. Environmental Information ......................................................................... 14
12. Warranty ..................................................................................................... 14
13. Notice of Copyright and Patent Protection ................................................. 14
14. Acronyms ................................................................................................... 15
2
Tigin HG2330 series Quick Guide
1. Introduction
The home gateway you have received enables services provided by your operator and can
become the full service node in your home.
This Quick Guide contains start-up instructions for installing Tilgin Home Gateway HG2330
series.
When following the instructions to connect and start-up the home gateway it will automatically
connect to your operator´s network for enabling services offered by your operator. If
provided, check the instructions from your operator for additional steps needed when
connecting and powering up the device.
For latest update of the Quick Guide see:
http://www.tilgin.com
Find tabs: upport / End-User / Quick Guide
2. Delivered with the home gateway
Confirm that you have received the following:
Content in packages for
HG2330
models
All models:
Specific
Qty
HG2330 series gateway 1
AC/DC adapter 12V output 1
Ethernet cable (yellow) 1
Quick Guide (this document) 1
EULA, End User License Terms and Conditions 1
our operator might also include additional cables or country specific phone
plugs.
3
Tigin HG2330 series Quick Guide
3. Home Gateway Overview
3.1. Home Gateway cable attachments
ee more instructions below.
4
Tigin HG2330 series Quick Guide
3.2. Home Gateway Interfaces
Pos Interface
Outlet
color Function
1 WAN Gray Connects to WAN(Internet)
2 LAN ports:
A, B, C, D Yellow Connects Ethernet cables (RJ-45) to
the home computers and other devices
3 Phone1 and 2 White and
Green
Connects analogue phones or fax
equipment
4 Power Input Black Connects the power adapter
5 ON / OFF button Button for turning the home gateway on
or off
6 WiFi button
Turn wireless LAN (WLAN) ON or OFF
with short push. Activate Wireless
Protected etup (WP ) with push for
10 seconds.
7 U B Host Ports Connects U B Device
8 Reset button Button for factory reset
5
Tigin HG2330 series Quick Guide
3.3. LEDs Front
Front LEDs indicates the home gateway and its connection status
LED
Signaling
Indication
power
GREEN, table Normal operation.
GREEN, Rapid flash Upgrading or connecting to operator
RED, table Not ready, boot in progress
RED, low flash Connection to operator failed
OFF No power
WWW GREEN, table Internet Connectivity Established
RED, table No internet Connectivity
WAN
GREEN, table Link 10/100/1000M
GREEN, Rapid flash Traffic activity
ORANGE, table Link 1000M
OFF No link
USB GREEN, table Connection established
OFF No device connected/detected
Phone 1
Phone 2
GREEN, table The telephone service is available
GREEN, hort flash Message waiting
GREEN, Rapid flash One or more telephone services failed
OFF VoIP account not registered
LAN
A, B, C, D
GREEN, table Link 10/100M
GREEN, Rapid flash Traffic activity
ORANGE, table Link 1000M (Only HG2332)
OFF No link
Wireless
GREEN, table Wireless function enabled.
GREEN, low flash WP in progress
GREEN, hort flash WP succeeded
GREEN, Rapid flash WP failed
OFF Wireless function disabled
6
Tigin HG2330 series Quick Guide
4. Installing your Home Gateway
When the home gateway is connected, it will automatically be provisioned by your operator.
However, the level of configuration can vary from a completely automatic configuration to full
manual configuration, depending on what your operator offers.
Follow the specific configuration instructions you may have received from your operator.
The home gateway use Web GUI pages for local configuration with your computer. Pages
available in the Web GUI depend on your operator’s offering.
Home gateways and power supplies are electrical devices that can overheat without
ventilation.
Place standing or wall mounted on a firm and flat surface and do not cover or crowd them
with objects or clothing that prevents good ventilation.
Home gateways must always be installed away from heat sources and direct sunlight.
The flowchart below describes the procedures to install your home gateway and is in detail
explained in the following pages
7
Tigin HG2330 series Quick Guide
4.1 Connecting to the Internet (WAN)
Connect the Ethernet cable into the WAN port (#6 on the Home Gateway Interfaces page)
and into your Ethernet access port. (Home Gateway cable attachments)
4.2 Connect the power cord to the AC/DC adapter
1. Connect the AC/DC adapter power cord to the power connector (#1) on the backside of
the unit.
2. Plug the power cord into a power outlet.
3. Push the ON/OFF-Button (#2) on the back side to ON
4. Check that the power LED on the front side is lit (red).
4.3 Automatic Provisioning
When the home gateway is properly connected, an automatic configuration will begin.
The home gateway is pre-loaded with software but it will always download newer software
and settings from your operator.
Just wait until the power LED turns stable green, which normally takes a few minutes, but
may take up to 30 minutes. If the LED still has not turned stable green after 30 minutes, then
reboot (push power ON/OFF-button). If problem persists, contact your operator.
For more information about the LED status, see LEDs Front.
8
Tigin HG2330 series Quick Guide
4.4 Connecting a computer to your Home Gateway
There are two ways to connect a computer to your home gateway, either with the Ethernet
cable or by using WLAN (Wireless Local Area Network).
Other Ethernet devices or WLAN enabled clients may use same methods to connect.
Note: ome computers can have problems when connecting both Ethernet and WLAN
simultaneously.
4.4.1 Connecting a computer by Ethernet cable
Connect the Ethernet port on your computer with an Ethernet cable to one of the LAN ports
marked LAN 1 – LAN 4.
4.4.2 Connecting a computer by using WLAN (Wireless LAN)
WPS method
The Tilgin home gateway supports the Wi-Fi Protected etup (WP ) feature to make it easy
to set up a secure wireless home network.
Two WP methods are supported, PIN and Push Button Connect (PBC).
If your wireless device/adapter supplier does not support WP setup, the WLAN connection
with the home gateway can be setup manually.
WPS-PIN method
-Enable the WLAN by pressing the WiFi button once (see picture in 3.3 LEDs Front)
once. The WLAN LED on the front will turn green when enabled.
-Enter the PIN code, provided by your wireless device/adapter supplier, in the local
Web GUI of the home gateway.
WPS-PBC method
- Enable the WLAN by pressing the WiFi button once. The WLAN LED on the front
will turn green when enabled.
- Press the WiFi button again for 5-10 seconds to enable the PBC function on the
home gateway.
- Press the PBC button on your wireless device/adaptor.
.
Manual method
The WLAN settings are configured manually according to operator specific WLAN settings
or by using the default WLAN settings of the home gateway.
Note: Your wireless device/adaptor usually has a connection guide or wizard that will guide
you through configuration and connecting to the home gateway.
You should follow these instructions and take into account any WLAN security level settings
provided by your operator.
If the instructions provided with the WLAN client fail, and/or your operator does not
recommend specific WLAN settings, use the default WLAN port settings described in
chapter 4.4.2.1 Configuring WLAN Client for computer devices.
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