Tilgin HG2300 series Manuel utilisateur

Tilgin WEB version of Quick guide can deviate from version supplied by operator

Tilgin HG2300 series Quick Guide

Tilgin Home Gateway

HG2300 series

Quick Guide

Tilgin WEB version of Quick guide can deviate from version supplied by operator

Tilgin HG2300 series Quick Guide

Tilgin IPRG AB

Box 1240

164 28, Sweden

Tel: +46 (0)8 572 38600

Fax: +46 (0)8 572 38500

For more company, product and contact info:

www.tilgin.com

This product is developed and manufactured by Tilgin IPRG AB.

Document Product Number: 13650030

Content Version: B

Tilgin WEB version of Quick guide can deviate from version supplied by operator

Tilgin HG2300 series Quick Guide

List of Contents

Introduction..............................................................................2

Delivered with the home gateway.............................................2

Home Gateway Overview.........................................................3

3.1.

Home Gateway cable attachments...........................................3

3.2.

Home Gateway Interfaces........................................................4

3.3.

LEDs Front Panel.....................................................................6

Installing your Home Gateway..................................................7

4.1

Connecting to the Internet (WAN).............................................8

4.2

Power on the Home Gateway...................................................8

4.3

Automatic Provisioning.............................................................8

4.4

Connecting a computer to your Home Gateway........................9

4.4.1

Connecting a computer by Ethernet cable................................9

4.4.2

Connecting a computer by using WLAN (Wireless LAN)...........9

4.4.2.1

Configuring WLAN Client for computer devices..............10

4.5

Configuring your computer/device..........................................10

4.6

Connecting phones / equipment.............................................11

4.6.1

Connecting a single analogue phone/equipment ....................11

4.6.2

Connecting multiple analogue phones/equipment...................11

Troubleshooting Tips..............................................................12

Safety Information..................................................................13

Safety Recommendations......................................................13

Power Supply.........................................................................14

FCC Notice............................................................................16

Technical Specifications.........................................................17

Environmental Information .....................................................17

Warranty................................................................................18

Notice of Copyright and Patent Protection..............................18

How to Mount the Home Gateway..........................................19

14.1

Desk Top Mount ....................................................................19

14.2

Wall Mount.............................................................................20

Used Acronyms .....................................................................23

Tilgin WEB version of Quick guide can deviate from version supplied by operator

Tilgin HG2300 series Quick Guide

1 Introduction

The home gateway you have received enables services provided by your

operator and can become the full service node in your home.

This Quick Guide contains start-up instructions for installing Tilgin Home

Gateways HG2300 series. When following the instructions to connect and start-

up the home gateway it will automatically connect to your operators network for

enabling services offered by your operator. If provided, check the instructions

from your operator for additional steps needed when connecting and powering

up the device.

For latest update of the Quick Guide see:

http://www.tilgin.com

Find tabs: Support / End-User / Quick Guide

2 Delivered with the home gateway

Confirm that you have received the following:

Content in packages for HG2300 models

All models:

Specific

Qty

HG2300 series gateway 1

HG2300 foot stand/wall bracket Optional 1

AC/DC adapter 100-240V-12V Out 1

Power cord (black) for EU standard 1

Ethernet cable (yellow) 1

Quick Guide (this document) 1

EULA, End User License Terms and Conditions 1

Your operator might also include additional cables or country specific

phone plugs.

Tilgin WEB version of Quick guide can deviate from version supplied by operator

Tilgin HG2300 series Quick Guide

3 Home Gateway Overview

3.1. Home Gateway cable attachments

See more instructions below (Picture shows HG2301)

These ports are only

available on

HG2301/HG2304

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Tilgin HG2300 series Quick Guide

3.2. Home Gateway Interfaces

Rear panel (Backside) (Picture shows HG2301)

Tilgin WEB version of Quick guide can deviate from version supplied by operator

Tilgin HG2300 series Quick Guide

Pos

Interface

Outlet

cable

color codes

Function

Multipurpose

ECO button Green

-Connects to Wireless Local Area

Network (WLAN) ON or OFF

-Sets upWireless Protected

Setup (WPS)

Note: The function of the ECO

mode button can be configured

in the Web GUI or setup by the

operator. The default

configuration switches WLAN

on/off.

3 USB Host Ports Connects USB Device

LAN ports:

A,B,C,D Yellow Connects Ethernet cables (RJ-45)

to the home computers and other

devices

WAN Gray Connects to WAN(Internet)

Power Input Black Connects the power adapter

ON / OFF Button for turning the home

gateway on or off

Reset Button for factory reset

Phone 1 Green Connects analogue phones or fax

equipment

Phone 2 White

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Tilgin HG2300 series Quick Guide

3.3. LEDs Front Panel

Front panel LEDs indicates the home gateway and its connection status

(Picture shows HG2301)

LED

Signaling

Indication

power

OFF No power

RED, Stable Not ready, boot in progress

RED, Slow flash Connection to operator failed/

RED, Rapid flash *) Upgrading or connecting

GREEN, Rapid flash *) Upgrading or connecting

*) depending on the

SW version

this signal

ither

RED (Older version) or GREEN (Newer version)

GREEN, Stable Normal operation.

OFF Normal mode

ECO

GREEN, Slow flash ECO mode (low power mode)

RED, Stable No internet connection obtained

www Internet

GREEN, Stable Connection to internet established

OFF Not connected

USB

GREEN, Stable Connection established

OFF No telephone services configured

Phone 1

Phone 2

GREEN, Rapid flash One or more telephone services failed

GREEN Short flash Message waiting

GREEN, Stable The telephone service is available

OFF No link

WAN

GREEN, Rapid flash Traffic activity

GREEN, Stable Link 10/100M

YELLOW, Stable Link 1000M

OFF Wireless function disabled

Wireless

GREEN Wireless function enabled.

GREEN, Slow flash WPS in progress

GREEN, Rapid flash WPS failed

GREEN Short flash WPS succeeded

OFF No link

LAN

A,B,C,D

GREEN, Rapid flash Traffic activity

GREEN, Stable Link 10/100M

YELLOW, Stable Link 1000M

Tilgin WEB version of Quick guide can deviate from version supplied by operator

Tilgin HG2300 series Quick Guide

4 Installing your Home Gateway

When the home gateway is connected, it will automatically be provisioned by

your operator. However, the level of configuration can vary from a completely

automatic configuration to full manual configuration, depending on what your

operator offers.

Follow the specific configuration instructions you may have received from your

operator.

The home gateway use Web GUI pages for local configuration with your

computer. Pages available in the Web GUI depend on your operator’s offering.

Home gateways and power supplies are electrical devices that can overheat

without ventilation.

Place standing or wall mounted on a firm and flat surface and do not cover or

crowd them with objects or clothing that prevents good ventilation.

Home gateways must always be installed away from heat sources and direct

sunlight.

The flowchart below describes the procedures to install your home gateway and

is in detail explained in the following pages

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Tilgin HG2300 series Quick Guide

4.1 Connecting to the Internet (WAN)

Connect the Ethernet cable into the WAN port (#5 on the Home Gateway

Interfaces page) and into your Ethernet access port. (Home Gateway cable

attachments)

4.2 Power on the Home Gateway

1. Connect the power cord to the AC/DC adapter

2. Connect the AC/DC adapter power cord to the power connector (#6) on

the backside of the unit.

3. Plug the power cord into a power outlet.

4. Push the ON/OFF-Button (#7) on the backside to ON

5. Check that the power LED on the front panel is lit (red).

4.3 Automatic Provisioning

When the home gateway is properly connected, an automatic configuration will

begin.

The home gateway is pre-loaded with software but it will always download

newer software and settings from your operator.

Just wait until the power LED is stable green, which normally takes a few

minutes, but may take up to 30 minutes. If the LED still does not show stable

green after 30 minutes, then reboot (push power ON/OFF-button). If problem

persists, contact your operator.

For more information about the LED status, see LEDs Front panel.

Tilgin WEB version of Quick guide can deviate from version supplied by operator

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