Sierra Wireless Compass 597 Manuel utilisateur

Compass 597 USB modem

with

User Guide

2130948

Rev 1.0

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22130948

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormalmannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.SierraWireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodem:

•Inareaswhereblastingisinprogress

•Whereexplosiveatmospheresmaybepresent

•Nearmedicalequipment

•Nearlifesupportequipment,oranyequipmentthatmay

besusceptibletoanyformofradiointerference.Insuch

areas,theSierraWirelessmodemMUSTBEPOWERED

OFF.TheSierraWirelessmodemcantransmitsignalsthat

couldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWEREDOFF.When

operating,theSierraWirelessmodemcantransmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. The Sierra Wireless

modem may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.Insomestatesandprovinces,operatingsuch

communicationsdeviceswhileincontrolofavehicleisan

offence.

Preface

Document 2130948. Rev 1.0 Jan.08 3

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITYOFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878, 7,053,843 7,106,569 7,145,267

7,200,512 D442,170 D459,303

andotherpatentspending.

Thisproductincludes

technologylicensedfrom:

LicensedbyQUALCOMMIncorporatedunderoneormoreofthe

followingUnitedStatespatentsand/ortheircounterpartsinother

nations:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,054

5,267,261 5,267,262 5,337,338 5,414,796 5,416,797

5,490,165 5,504,773 5,506,865 5,511,073 5,535,239

5,544,196 5,568,483 5,600,754 5,657,420 5,659,569

5,710,784 5,778,338

ManufacturedorsoldbySierraWirelessInc.oritsLicensees

underoneormorepatentslicensedfromInterDigitalGroup.

Compass 597 USB modem - User Guide

42130948

Trademarks AirCardand“HeartoftheWirelessMachine”areregistered

trademarksofSierraWireless.WatcherisatrademarkofSierra

Wireless,registeredintheEuropeanCommunity.

SierraWireless,theSierraWirelesslogo,TRU‐Install,

TRU‐Locate,andtheredwavedesignaretrademarksofSierra

Wireless.

Windows®isaregisteredtrademarkofMicrosoftCorporation.

MacOSisatrademarkofAppleInc.,registeredintheU.S.and

othercountries.

PCCardandExpressCardaretrademarksofPCMCIA.

microSDisatrademarkofSDCardAssociation.

QUALCOMM®isaregisteredtrademarkofQUALCOMM

Incorporated.gpsOneisatrademarkofQUALCOMM

Incorporated.

InstallShield®isaregisteredtrademarkofMacrovisionCorpo‐

rationintheUnitedStatesofAmericaand/orothercountries.

Othertrademarksarethepropertyoftherespectiveowners.

Contact

Information

Additional

information and

updates

Forup‐to‐dateproductdescriptions,documentation,appli‐

cationnotes,firmwareupgrades,troubleshootingtips,and

pressreleases,visit.www.sierrawireless.com.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Document 2130948. Rev 1.0 Jan.08 5

Table of Contents

Introducing the Compass 597 USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Wireless USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Additional Compass USB modem features . . . . . . . . . . . . . . . . . . . . . . . . 12

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The Compass 597 USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The Compass USB modem drivers and enabling software . . . . . . . . . . . 13

CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

The Compass 597 software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Compass USB modem installation procedures . . . . . . . . . . . . . . . . . . . . . . . . 18

USB modem insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Inserting the Compass USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing the Compass USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Compass 597 USB modem - User Guide

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Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Care and Maintenance of Your Compass USB modem . . . . . . . . . . . . . . . . . .25

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using an external antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 36

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Important safety/compliance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Contents

Document 2130948. Rev 1.0 Jan.08 7

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Compass 597 USB modem - User Guide

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Document 2130948. Rev 1.0 Jan.08 9

1: Introducing the Compass 597

USB modem

Note: This document applies to you, only if your wireless device is the

Compass 597 USB modem from Sierra Wireless. This document does

not apply, if you are using an AirCard®595 PC Card, AirCard 595U

USB modem, AirCard 597E ExpressCard, or a wireless device that is

built into your computer.

•Welcome

•Feature summary

•Package contents

•System components

Welcome

TheSierraWirelessCompass597USBmodemisadual‐band

wirelessUSBmodemforcellularandPCSnetworks,andthe

GPSfrequencyband.Itenhancesthefunctionalityofyour

mobilecomputingdevicebyadding2‐waymessagingand

high‐speedmobiledatainextendedareas,comparedto

wirelesslocalareanetworks.

ThisUSBmodemallowsyoutodothefollowing(subjectto

featureavailability),withoutusingawirelinephoneor

network:

•ConnecttotheInternet,VPNandcorporatenetworks

•Sendandreceivelargee‐mailmessages

•SendandreceiveSMSmessages

•Uselocation‐basedservices

•Conductvideo‐conferencing

•Accessstreaming,real‐timemedia

•Playgamesonline

Note: You can view this guide online or print it to keep on hand. If

you're viewing it online, simply click a topic in the Table of Contents, or

a page number in the Index, or any page reference or section

reference. (Most text that is blue is a clickable link.) The PDF

automatically displays the appropriate page.

Compass 597 USB modem - User Guide

10 2130948

Feature summary

Note: For step-by-step instruc-

tions to access features of the

Compass USB modem, consult

the online help available with

Watcher®(page 33).

TheCompassUSBmodemisdesignedtoprovideawiderange

ofcapabilitiesusingCDMAnetworktechnology.Implemen‐

tationofthesefeaturesdependsontheparticularservice

providerandaccountfeaturesyouhavechosen.

Somefeaturesdescribedinthismanualmaynotbesupported

byyourserviceproviderormaynotbeavailablewithyour

networkaccount.Fordetailsoftheservicesandaccounts

available,contactyourserviceprovider.

Wireless USB modem

Onceinstalledandconfigured,theCompassUSBmodemcan

connecttotheCDMAnetworkautomatically.Youjustinsert

theCompassUSBmodem,allowWatchertoautolaunchand

authenticateyouraccountonthenetwork,thenlaunchyour

Internetbrowser(whichyoucanalsoconfigureinWatcherto

launchautomatically)—you’reonline!

Alternatively,youcanmakeahigh‐speeddataconnection

withoutrunningWatcher—simplybylaunchingwhatever

applicationyouwanttouse(suchasyourwebbrowseror

e‐mailapplication).Prerequisites:youmusthavepreviously

selected,inWatcher,“Enable NIC for Data Connection”(subjectto

featureavailability).

TheCompassUSBmodemalsoallowsyoutodialupamodem

(suchasacorporateserver).

TRU-Install

TRU‐Install™isaSierraWirelessfeaturethatinstallsthe

necessarysoftwareanddriversthefirsttimeyouinsertthe

CompassUSBmodemintoyourWindowsorMaccomputer.

AninstallationCDisnotrequired.

TRU-Locate

WithTRU‐Locate™,youcanuselocation‐basedservicesto

query,forexample,thenetworkforinformationonpointsof

interestthatarenearyourcurrentlocation,ordisplaydriving

instructions.

Autres manuels pour Compass 597

Table des matières

Autres manuels Sierra Wireless Modem

Sierra Wireless

Sierra Wireless Compass 597 Manuel utilisateur

Sierra Wireless

Sierra Wireless iPASS Manuel utilisateur

Sierra Wireless

Sierra Wireless AirCard 250U Manuel utilisateur

Sierra Wireless

Sierra Wireless MP 555 Manuel utilisateur

Sierra Wireless

Sierra Wireless Telstra ultimate mobile broadband usb modem Manuel utilisateur

Sierra Wireless

Sierra Wireless AirCard 597E Manuel utilisateur

Sierra Wireless

Sierra Wireless AirLink GL8200 Manuel utilisateur

Sierra Wireless

Sierra Wireless 306 Manuel utilisateur

Sierra Wireless

Sierra Wireless AirLink RV50 Series Manuel utilisateur

Sierra Wireless

Sierra Wireless AirCard 402 Manuel utilisateur

Sierra Wireless

Sierra Wireless AirPrime EM7355 Guide de configuration rapide

Sierra Wireless

Sierra Wireless AirLink GL7 00 Series Manuel utilisateur

Sierra Wireless

Sierra Wireless AirLink Raven XT Manuel utilisateur

Sierra Wireless

Sierra Wireless AirLink GX400 Manuel utilisateur

Sierra Wireless

Sierra Wireless AirCard Manuel utilisateur

Sierra Wireless

Sierra Wireless AIRPRIME WISMO218 Manuel utilisateur

Sierra Wireless

Sierra Wireless Sprint AirCard 580 Manuel utilisateur

Sierra Wireless

Sierra Wireless Airlink GX450 Manuel utilisateur

Sierra Wireless

Sierra Wireless AirCard 550PCS Connection Card Manuel utilisateur

Sierra Wireless

Sierra Wireless AIRCARD 595U Manuel utilisateur

Sierra Wireless

Sierra Wireless Bell 313U Manuel utilisateur

Sierra Wireless

Sierra Wireless AirCard 580 WAN Manuel utilisateur

Sierra Wireless

Sierra Wireless MP 875 Manuel utilisateur

Sierra Wireless

Sierra Wireless AirLink GL8200 Manuel d'utilisation

Manuels Modem populaires d'autres marques

Davicom

Davicom DM562AP Manuel utilisateur

EpiValley

EpiValley TATA indicom SXC-1080 Manuel utilisateur

Zte

Zte WiMAX Manuel utilisateur

Intelimax

Intelimax MA-2060 Manuel utilisateur

SMC Networks

SMC Networks D3CM1604V Manuel d'utilisation et d'entretien

Telstra

Telstra Wi-Fi 4G Advanced Pro X Manuel utilisateur

Thrane&Thrane

Thrane&Thrane imarsat EXPLORER 300 Manuel utilisateur

Samsung

Samsung AceLink SAM-335A Manuel utilisateur

Enfora

Enfora Enabler-G Guide de configuration rapide

iRZ

iRZ ATM2-232 Manuel utilisateur

Zhone

Zhone 6310 Manuel utilisateur

Paradyne

Paradyne Hotwire 7976 Manuel utilisateur

US Robotics

US Robotics 3453C Manuel utilisateur

MaxTech

MaxTech Plug & Play Internal Voice/FAX/Data/SVD... Manuel utilisateur

Zte

Zte MF823 Manuel utilisateur

Four-Faith

Four-Faith F1403 Manuel utilisateur

Gemtek

Gemtek WiMAX WIXFBR-103 Manuel utilisateur

Zoom

Zoom 1070 Series Manuel utilisateur