POSIFLEX PP-7100 Manuel utilisateur

Package Contents

POS Printer………………………...(x1)

80mm-wide Thermal Paper………..(x1)

(For operational testing)

58mm Paper Spacer Plate………….(x1)

24V/60W Power Adapter………….(x1)

Power Cord………………………...(x1)

USB Cable…………………………(x1)

RS232 Cable (Optional)…………...(x1)

LAN Cable (Optional)……………..(x1)

User Manual……………………….(x1)

To avoid paper jam occurring, do NOT press the printer’s cover

open lever or pull the printed paper during printing.

When a paper jam occurs, press the cover open lever to release the

paper cover. Then, remove the jammed paper and reinstall the

paper roll. Next, close the paper cover properly and firmly.

If the auto cutter is still jammed, the paper cover will be locked.

Should the cutter jam be so serious to interfere the paper cover

release operation, please push the paper cover back and press the

cover open lever several times. If the problem cannot be solved

none the less, please call your local service center for help right

away.

FCC NOTES

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which

case the user will be required to correct the interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

PP-7100

POS Printer

User Manual

19760903010 Ver. A0

http://www.posiflex.com

CE CLASS A WARNING

This equipment is compliant with Class A of CISPR 32. In a residential environment this

equipment may cause radio interference.

AVERTISSEMENT CE CLASSE A

Cet équipement est conforme à la classe A de CISPR 32. Dans un environnement résidentiel, cet

équipement peut provoquer des interférences radio.

WARRANTY LIMITS

Warranty will terminate automatically when the machine is opened by any person other than the

authorized technicians. The user should consult his/her dealer for the problem happening.

Warranty voids if the user does not follow the instructions in application of this merchandise. The

manufacturer is by no means responsible for any damage or hazard caused by improper application.

LIMITES DE GARANTIE

La garantie prend fin automatiquement lorsque la machine est ouverte par une personne autre que

les techniciens autorisés. L'utilisateur doit consulter son revendeur pour le problème qui se produit.

La garantie s'annule si l'utilisateur ne suit pas les instructions d'application de cette marchandise.

Le fabricant n'est en aucun cas responsable de tout dommage ou danger causé par une mauvaise

application.

警告使用者

為避免電磁干擾，本產品不應安裝或使用於住宅環境。

SAFETY INSTRUCTIONS

This equipment is not suitable for use in locations where children are likely to be present.

CONSIGNES DE SÉCURITÉ

Cet équipement ne convient pas àune utilisation dans des endroits où des enfants sont susceptibles

d'être presents.

WARNING

Power cord shall be connected to a socket-outlet with earthing connection.

ATTENTION

Le cordon d'alimentation doit être connecté à une prise de courant avec mise à la terre.

Views of the PP-7100

Part Names

Description

Power Button

This button turns the printer on or off.

Power LED Indicator

This indicator turns on when the printer is on.

Error LED Indicator

This indicator works when the printer has

something wrong. For more details, refer to the

Status LED Indicators section given below.

Paper-out LED

Indicator

This indicator turns on when the paper-out issue

occurs.

Paper-out LED

Indicator

Power LED Indicator

Error LED Indicator

Feed Button

Cover Open Lever

Paper Exit

Paper Cover

Service Door

Power Button

Part Names

Description

Feed Button

Press this button once to feed the paper roll for one

line. Hold down this button to continue feeding the

roll paper

Paper Cover

Open this cover when installing or replacing the

paper roll.

Cover Open Lever

Push this lever to open the paper roll cover.

Paper Exit

An opening where the paper is outputted

Service Door

When paper jam occurs, you can open the service

door and adjust the gear to release the jammed

paper

Bottom I/O View

Loading a Paper Roll

Before loading a paper roll, make sure you use a specified paper type. Follow

the steps below to load a paper roll.

1. Press down the cover open lever to release the paper cover.

Printer Power 24V

DC-IN Connector

CR Port

Serial Port

USB Type B Port

LAN Port

2. Drop the 80mm-wide thermal paper inside the paper compartment of

the printer, as shown in the right figure.

3. If you want to use a paper roll of 58mm

width, install the spacer plate in the

compartment of the printer, as shown in the

right figure, and then load the paper roll of

58mm width into the partition at the left

side of the plate.

Next, set the paper width by using PP-7100 Series thermal Printer

Software Utility for Windows. The software utility can be downloaded

from the Posiflex’ global website: http://www.posiflex.com/en-

global/Download/download. To get more detailed information on the

paper width setting, contact directly the Posiflex’ technical service

team.

Connecting Power Adapter and I/O Cables

1. Connect the power adapter and the other I/O cables to the I/O ports of the

printer.

2. Please follow the instruction given below to connect I/O cables before

powering on the printer.

3. Connect the POS printer with either an USB cable, a RS-232 cable, or a

LAN cable to your POS terminal. After being powered ON, the POS

printer will automatically detect its connected I/O port.

Reboot the printer if you switch the RS-232 interface of the printer to the

USB interface and vice versa.

Mounting PP-7100 onto a Wall (Optional)

Please follow the steps described below to mount POS printer on the wall

using wall-mount kits.

1. Define where the printer is mounted. Drill 2 holes about 3.5” or 90

mm apart. Each hole has to be at least 1/4” or 6.35 mm

diameter

and at least 1 and 3/16” or 30 mm in depth.

2. After inserting two plastic anchors into the

holes you drilled in Step 1, slightly tap the

plastic anchors with a hammer until they are

fully inserted into the drilled holes.

3. Insert the screws into the plastic anchor,

screw them in but leave them sticking out

from the wall surface to mount the printer.

4. As shown in the figure, locate two holes on

bottom of PP-7100. Then, carefully hang

the printer onto the wall using the plastic

anchors with screws.

Setting up the Printer

The PP-7100 can be set through the specific software setting utility for setup of

other functions. Please visit our web site http://www.posiflex.com/en-

global/Download/download to download the PP-7100 Thermal Printer

Software Utility for Windows. After downloading the utility, please call your

service center for support before operating the software setup. Please reboot

the printer after the settings are done.

Installing the USB Virtual COM Port Driver

If you use software programs that communicate with your POS terminal via a

serial interface, but your POS system does not have any serial port, you will

require a so-called virtual COM port driver. This virtual COM port driver allows

you to assign a virtual COM port connection number to your POS terminal

connected via a USB port and enables bidirectional communication between your

POS terminal and the printer.

To download the USB Virtual COM Port Driver, go to the Posiflex’ global website:

http://www.posiflex.com/en-global/Download/download to download the up-to-

date driver of the POS printer.

After downloading the driver, start to install them. When you finish installing the

driver, it is suggested to turn on your POS terminal again. The system will

automatically detect the POS printer.

Performing a Self-Test of the Printer

1. Power off the printer.

2. Press and hold the feed button of the printer.

3. Power on the printer. The printer will emit one short beep sound.

4. Release the feed button of the printer.

5. The printer performs a self-test and prints out the self-test result.

Doing Settings Reset

Among multiple built-in functions, Settings Reset mainly allows you to reset

settings to factory default. The following steps are provided to help you complete

the reset process.

1. Power off the printer.

2. Open the paper roll cover manually.

3. Keep pressing the feed button and then power on the printer. The printer will

emit one short beep sound.

4. Press the feed button of the printer 2times.

5. Close the paper roll cover manually.

6. The printer will print a page displaying default settings.

7. The printer will restart by itself.

Status LED Indicators

After powering ON the printer, you can read the printer operation status from

the power LED indicator on the printer. The LED status is described below.

LED

Status

Description

Power LED

Solid green

Printer powered on

Error LED

Flash red + several beeps

Cutter abnormal

Solid red

Cover open

Flash red

Operation temp. high

Paper-out LED

Solid red + continual beep

Paper out

Troubleshooting

The printer cannot print

If you cannot print even though an error has not occurred, perform a self-test to

check if printing is possible.

Follow the steps below.

1. Turn off the printer and then close the paper cover.

2. While pressing the feed button, power on the printer. (Hold down the feed

button until printing starts.) The current print status is printed.

3. Briefly press the feed button (less than one second) to continue the self-test.

The printer prints using the built-in character set. After the self-test printing,

the printer is reset and switches to standard mode.

LED Indicators are On/Flashing/Off

No lights is given by the LED indicators

Check whether the power supply cable is correctly connected to the printer and the

socket.

Error LED is on

Check whether the paper cover is closed.

Check if paper jam occurs or foreign substance enters the paper cutter.

The thermal head and its surroundings can be very hot. Printing stops if the

thermal head is too hot. Printing starts again automatically when the thermal

head temperature falls.

Paper-out LED indicator is on

Check whether the paper roll is correctly installed and any paper roll remains.

Error LED indicator is flashing

Power off the printer; after 10 seconds, power it back on. If the error LED indicator

turns on again even after turning the power back on, malfunction may occurs.

Contact your dealer or Posiflex’ technical service team.

When Paper Jam Occurs

1. Open the service door.

2. Manually rotate the gear inward to extend the cutter blade until the paper

jam is eliminated.

3. Manually rotate the gear outward until the cutter blade is retract back.

4. Close the service door back.

Driver Download

Please download the relevant driver that you need from the Posiflex website

(http://www.posiflex.com/en-global/Download/download).

Cutter Blade

Specifications

General

Life span

at 25。C

and rated

energy)

Activation Pulse

Resistance

100 million pulses or more

Abrasion

Resistance

150 km or more

Paper Cutting

Resistance

1,500,000 cuts or more

NV Bit Image Memory

24KB (max.)

NV Graphics

256KB (max.)

Receive Buffer

6KB

Printer Driver

Windows Driver (APD), OPOS, JavaPOS (Win),

CUPS Driver (Linux)

Software

Posiflex Utility (Android), PP-7100 Utility

(Windows Desktop), Development Tool (Android

SDK), Monitoring Tool (RMS)

LED Indicators

Green LED –On = Power

Red LED - Error and/or Paper Out

Sensors

Cover Open / Out-of-paper

Power Consumption

Approx. 1.5A (mean)

Power Source

AC adapter (24V DC)

Power Saving

N/A

Temperature

Print quality assured: +5℃~ +40℃/ Operating: 0

℃~ +40℃/ Non-operating: -20℃~ +60℃

Relative Humidity

Operating: 20 ~ 85%, non-condensing 35% above

for auto cutter / Non-operating: 5% ~ 90%, non-

condensing (paper excluded)

Standards and Approvals

CE/FCC

Dimension

139.5 x 191.2 x 143.2 mm (WxDxH)

Weight

1.0kg

Color

Black

Print Method

Thermal dot line printing

Print Speed

220 mm/second (max)

Print Resolution

576 dots/line (W 8 dots/mm x H 8 dots/mm)

Print Direction

Vertical and Horizontal

Print Fonts

Fonts/Column capacity

Font A: 12 x 24 dots 48col (Default)

Font B: 9 x 17 dots 64col

Character Size

Font A: 1.25 x 3.00 mm

Font B: 0.88 x 2.13 mm

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