Poly Voyager 4245 Office Manuel utilisateur

Voyager 4245 Office

for computer and desk phone

User Guide

PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents

Overview 3

Headset overview 3

Base overview 4

Accessories 4

Hook up system 5

Desk phone setup details 5

Position Your Base 7

Pair 8

Pair again to base 8

Pair to mobile device 8

Pair mode 8

Fit and charge 9

Customize Your Headset 9

Charge your headset and spare battery 13

Talk time 13

Headset battery status 13

Load software 14

The Basics 15

Power on or off 15

Adjust volume 15

Make, answer, end calls 15

More Features 17

Voice assistant (smartphone feature) 17

Enable and use Amazon Alexa (smartphone feature) 17

Enable Tile 17

Change your default line 17

Online indicator 17

Troubleshooting 18

Headset 18

Desk phone 19

Softphone 19

Support 21

:02

:04

:02

:06

Alexa*

Siri/Google Now

Volume

LEDs

Call

Power

Siri®, Google

Now

Smartphone feature: Default voice assistant only active when your headset is out of

base range and paired to mobile

Bluetooth®pairing

Alexa Smartphone feature: Voice assistant (requires app)

Mute/unmute

Be safe

Please read the safety guide for important safety, charging, battery and regulatory information

before using your new headset.

Overview

Headset overview

1 2 3 4 5 6 7 8 9

1Computer button 7Handset lifter jack

2Bluetooth LED 8Telephone interface cable jack

3Desk phone button 9Headset Bluetooth pairing button

4Charging LED 10 Desk phone listening volume

5USB port 11 Desk phone speaking volume

6Power jack 12 Desk phone conﬁguration switch

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk

phone call. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control

with your headset.

Base overview

Accessories

Using the diagram, connect your headset system.

plantronics.com/software

Plantronics Hub for Windows/Mac

NO HEADSET PORT

HEADSET PORT

NOTE Base configuration settings

Desk phone Setting (on bottom of base)

Most phones A

Cisco phones D

Cisco phones with EHS cable A

Choose a desk phone setup A, B, C or D and connect cables.

ADesk phone with dedicated headset port

USE

• Connect one end of the telephone interface cable to the back of the base

• Connect the other end of the telephone interface cable into the dedicated headset port on

the desk phone

IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use

default configuration A.

Hook up system

Desk phone setup details

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press

both the headset button on your desk phone and the call control button on the headset to

answer or end calls.

BDesk phone (standard)

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the

telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open handset port

on the desk phone

IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use

default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does

not have a dedicated headset port. In this configuration, manually remove the handset on your

desk phone and press the call control button on the headset to answer or end calls.

CDesk phone + EHS cable (sold separately)

USE

IMPORTANT Use configuration Aon the bottom of the base, which works for most phones

including Cisco phones.

DDesk phone + HL10 lifter (sold separately)

USE

IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use

default configuration A.

The minimum recommended separation between your desk phone and the base is 6 inches.

The minimum recommended separation between the base and computer is 12 inches. Incorrect

position can cause noise and interference problems.

NOTE Headset cradle may vary, but function is the same.

Position Your Base

Your headset comes pre-paired to the base. To pair again:

1With your headset powered off, press the Call button until you hear "pairing."

2Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back

of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and red.

Pairing is successful when you hear "pairing successful" and "base connected" and the display

panel's Bluetooth icon turns solid blue.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;

this includes the base.

1To put your headset in pair mode, first power off your headset by pressing the Call button until you

hear "power off."

2Press the Call button until you hear "pairing" and the headset LEDs flash red and blue.

3Activate Bluetooth on your phone and set it to search for new devices.

•iPhone Settings > Bluetooth > On*

•Android Settings > Bluetooth: On > Scan for devices*

NOTE *Menus may vary by device.

4Select “Poly V4240 Series.”

If necessary, enter four zeros (0000) for the passcode or accept the connection.

Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;

this includes the base.

With your headset powered off, press the Call button until you hear "pairing."

Pair

Pair again to base

Pair to mobile device

Pair mode

After you install the headset battery, choose one of the three headset

wearing styles, over-the-ear, over-the-head or behind-the-head. Use the ﬁt kit

to assemble it and optimize the position of the microphone.

Install the Headset Battery

Position the battery as shown on the headset and slide into position until the battery snaps into

place.

NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.

Use the Fit Kit to Assemble Your Headset

Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or

behind-the-head.

Right Over-the-Ear Assembly

1Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it

onto the headset. Rotate the earloop up 90°.

90º

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch

facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

Fit and charge

Customize Your Headset

3To correctly position your headset, see Position Your Headset.

Left Over-the-Ear Assembly

1Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it

onto the headset. Rotate the earloop up 90°.

90º

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch

facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

3To correctly position your headset, see Position Your Headset.

Position your headset

When you wear the headset, the microphone should rest as close to your cheek as possible

without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the

position of the headset.

1Slide the headset over and behind your ear and fit the eartip into your ear.

2Holding the base of the headset, push it in and back towards your ear to allow the pivoting

earpiece to bring the microphone close to your mouth. As the base of the headset moves

backwards, you will feel soft clicks until the microphone rests close to your cheek.

Over-the-head assembly

1Hold the headband so it is aligned to receive the headset as shown and insert the headset into the

headband.

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