Poly Savi 8210 Office Manuel utilisateur

Savi 8210/8220 Office

Wireless DECT headset system for

computer, desk phone and mobile

User Guide

Contents

DECT Information 3

DECT Enhanced Security 3

Overview 4

Base and Headset Basics 4

Accessories 5

Hook up system 6

Desk phone setup details 6

Position Your Base 7

Fit and charge 9

Customize Your Headset 9

Charge Your Headset 9

Talk Time 9

Headset battery status 9

Load software 10

Update your Poly device 10

Pair your headset 11

Auto connect feature 11

The basics 12

Headset Controls 12

Power on your headset 12

Make, answer, end calls 12

Adjust volume 13

Mute 13

Interact with Microsoft softphone 13

Change your default phone line 13

Get a dial tone 13

Transfer mobile audio 13

Audio streaming 13

ANC 13

Limit ofce noise 13

Mini conference call 13

Set up a conference call 14

More Features 15

Change voice prompt language 15

Optimize audio quality 15

Base Subscription Button 15

Troubleshooting 17

Headset 17

Desk Phone 18

Mobile 18

Softphone 18

What's in the box 20

Support 21

DECT products should never be used outside the region in which they were originally

purchased and intended to be used.

The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which

vary by country. DECT 6.0 devices are generally authorized for use in the US/Canada/

Mexico. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may

disrupt telecommunications networks and devices, and can subject you to nes and

penalties by regulatory agencies.

Poly is a member of the DECT Forum and has fully adopted their recommendations for

enhancements to security within all DECT products.

Poly DECT-based products now fully incorporate the latest recommendations on

Enhanced Security from the DECT Forum and ETSI. These improvements cover

registration, authentication, authorization and encryption procedures. Poly DECT

products are now secure against known vulnerabilities that were highlighted by the

public announcements of the Chaos Communication Congress in 2009.

Poly DECT products have been tested against and passed the DECT Forum security

certication requirements and consequently have been granted 'DECT Forum security'

logo certication.

Poly DECT products using the new enhanced version of DECT that includes these

security improvements are marked on the base with the DECT Forum security logo.

DECT Information

DECT Enhanced

Security

Base

1 2 3 4

567

8 9 10

11 12 13 14

1Power jack 8Computer button

2Handset lifter jack 9Mobile phone button

3Telephone interface cable jack 10 Desk phone button

4USB port 11 Incoming call ringer

5Desk phone speaking volume 12 Bluetooth pairing button/LED

6Desk phone conguration switch 13 Subscription button/LED

7Desk phone listening volume 14 Charging LED

Headset

1Volume wheel 4Headset LED

2Call button/Press to interact with

Microsoft Teams (app required)

5Power button

3Mute 6ANC (Active Noise Canceling)

Be safe

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new headset.

Overview

Base and Headset

Basics

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends

a desk phone call. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call

control with your headset.

Accessories

Using the diagram, connect your headset system.

NO HEADSET PORT

HEADSET PORT

NOTE Base configuration settings

Desk phone Setting (on base's side panel)

Most phones A

Cisco phones D

Cisco phones with EHS cable A

Choose a desk phone setup A, B, C or D and connect cables.

A Desk phone with dedicated headset port

USE

• Connect one end of the telephone interface cable to the back of the base

• Connect the other end of the telephone interface cable into the dedicated headset

port on the desk phone

IMPORTANT Cisco phones use configuration D on the side of the base. Most other phones

use default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration,

press both the headset button on your desk phone and the call control button on the

headset to answer or end calls.

B Desk phone (standard)

Hook up system

Desk phone setup

details

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to

the telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open

handset port on the desk phone

IMPORTANT Cisco phones use configuration D on the side of the base. Most other phones

use default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone

does not have a dedicated headset port. In this configuration, manually remove the handset

on your desk phone and press the call control button on the headset to answer or end calls.

C Desk phone + EHS cable (sold separately)

USE

IMPORTANT Use configuration A on the side of the base, which works for most phones

including Cisco phones.

D Desk phone + HL10 lifter (sold separately)

USE

IMPORTANT Cisco phones use configuration D on the side of the base. Most other phones

use default configuration A.

The minimum recommended separation between your desk phone and the base is 6

inches.

The minimum recommended separation between the base and computer is 12 inches.

Incorrect position can cause noise and interference problems.

Position Your Base

Optimize the comfort and t of your headset.

Adjust the Headband

1To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the

earcups so that the foam cushions sit comfortably over the center of your ears.

2Position the stabilizer T-bar above your ear, if applicable.

Adjust the Boom

For optimum audio, bend the boom so it is approximately two finger widths from the

corner of your mouth.

NOTE For true stereo listening when wearing the boom on the left, adjust the wearing

preference setting in Poly Lens Desktop App.

Place the headset in the charge cradle. The headset charging LED flashes green when

charging the headset and turns solid green when the headset is fully charged. Charge for at

least 20 minutes prior to the first use. A full charge takes 3 hours.

With a single full charge, the headset provides up to 13 hours of continual talk time in

wideband mode.

Determine your headset battery status:

• Listen to the voice prompts after powering on the headset

• Press the base subscription button; the base Audio buttons light up (solid green is high

battery, ashing green is medium, ashing yellow is low, ashing red is critical).

• View in Poly Lens Desktop App

Fit and charge

Customize Your

Headset

Charge Your Headset

Talk Time

Headset battery status

Customize your device behavior through advanced settings and options with Poly Lens

Desktop App. Some softphones require the installation of Poly software to enable device

call control (answer/end and mute) functionality. Download: poly.com/lens.

NOTE Device settings are also available in Plantronics Hub Desktop App.

Keep your firmware and software up-to-date to improve performance and add new

features to your Poly device.

Update your device using Poly Lens App. Download at poly.com/lens.

Load software

Update your Poly

device

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