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Installation Instructions

NCR OPTIC5 for GVR Eclipse

6001-0006-8801

497-0513393

Issue B

The product described in this document is a licensed product of NCR Corporation.

NCR is a registered trademark of NCR Corporation. NCR RealPOS is a trademark of NCR Corporation in

the United States and/or other countries. Other product names mentioned in this publication may be

trademarks or registered trademarks of their respective companies and are hereby acknowledged.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks

or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is

permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice

must be included.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components,

software, and firmware become available. NCR, therefore, reserves the right to change specifications

without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the

world. In some instances, photographs are of equipment prototypes. Therefore, before using this

document, consult with your NCR representative or NCR office for information that is applicable and

current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity,

organization, and value of this book. Please use the link below to send your comments.

EMail: FD230036@ncr.com

Copyright © 2017

By NCR Corporation

Duluth, GA U.S.A.

All Rights Reserved

i

Preface

Audience

This book is written for end users (System Administrator and Maintenance Technician),

NCR Field Engineering, and VAR/OEM Hardware and System Integrators

Notice:This document is NCR proprietary information and is not to be disclosed or

reproduced without consent.

ii

Safety and Compliance Information

This section introduces the hazards and safety precautions associated with installing,

inspecting, maintaining or servicing the GVREclipse. Before proceeding, check the

relevant hazard and safety information. Fire, explosion or electrical shock could occur

and cause death or serious injury if these safe service procedures are not followed.

All work must be carried out in accordance with NFPA (National Fire Protection

Association) 30, 30A, and 70, and any local authority.

Preliminary Precautions

You are working in a potentially dangerous environment of flammable fuels, vapor, and

high voltage. Only trained or authorized individuals knowledgeable in the related

procedures should install, inspect, maintain or service this equipment.

Emergency Total Electrical Shut-Off

Locate the forecourt emergency fuel shut-off valves and electrical isolation breakers.

Understand how to use these, should they be required. Locate the switch or circuit

breakers that shut-off all power to all fueling equipment and dispensing devices.

Total Electrical Shut-Off Before Access

Any procedure requiring access to electrical components or the electronics of a

pump/dispenser requires total electrical shut-off of that unit. Understand the function

and location of this switch or circuit breaker before inspecting, installing, maintaining,

or servicing the GVREclipse.

Evacuation, Barricading, and Shut-Off

Any procedures requiring accessing a pump/dispenser head requires the following three

actions:

• An evacuation of all unauthorized persons and vehicles

• Using safety tape or cones as barricades to the effected units

• A total electrical shut-off of the affected unit(s)

Safety Equipment

Throughout the Disassembly and Installation procedures of the OPT Retrofit Kit

involves working with and around hazardous materials and apparatuses. Use of proper

safety equipment such as ANSI (American National Safety Institute) Personal Protective

Equipment such as safety glasses, insulated gloves, and protective footwear.

iii

Read the Manual

Read, understand and follow this manual and any other labels or related materials

supplied with the equipment. If you do not understand a procedure, call NCR. It is

imperative to your safety and the safety of others to understand the procedures before

beginning work.

Follow the Regulations

Regulations in OSHA (Occupational Safety and Health Administration), national, state

and local codes, including customer requirements must be followed. Failure to install,

inspect, maintain or service this equipment in accordance with these codes, regulations

and standards may lead to legal citations with penalties and may affect the safe use and

operation of the equipment.

iv

Safety Symbols and Terminology

Caution: This safety alert symbol is used in this manual and on warning labels to alert

you to a precaution which must be followed to prevent potential personal safety hazard.

Obey safety directives that follow this symbol to avoid possible injury or death.

Signal Words

Warning: Alerts you to a hazard or unsafe practice which will result in death or

serious injury.

Warning: Alerts you to a hazard or unsafe practice that could result in death or

serious injury.

Caution: Designates a hazard or unsafe practice which may result in minor injury,

property or equipment damage.

Note: To emphasize points or remind installer of something, or to indicate the

possibility of minor problems in the outcome of what installer is doing.

v

Out of Box Failure (OBF)

If you experience an out of box failure (OBF) during installation or staging related to a

missing, wrong or defective unit or item, simply provide NCR with a detailed

description of the issue and the item will be replaced free of charge. For assistance with

this process send an email to CustomerSat.Retail@ncr.com with the following details:

• NCR Sales Order # (Sales Order # are located on the box)

• Date of Product Installation

• Product Model #

• Unit Serial #

• NCR part # of defective/missing/wrong component

• Description of Failure (please be specific. For example: “display will not power on”)

• Customer/Requestor’s contact name, phone number and/or e-mail address

• Address to ship replacement part(s)

Transport the product n its original packaging to prevent impact damages.

If you do not have access to a computer, you may leave a voice message at: 1-800-528-

8658 (USA), or (International) +1-770-623-7400. When leaving a message, please provide a

phone number and/or an email address so NCR can contact you if additional details are

needed.

Note: Used equipment that experiences a failure does not qualify as an OBF and should

go through the NCR warranty process.

vi

Warranty

Warranty terms vary by region and country.

All parts of this product that are subject to normal wear and tear are not included in the

warranty. In general, damages due to the following are not covered by the warranty.

• Improper or insufficient maintenance

• Improper use or unauthorized modifications of the product.

• Inadequate location or surroundings.

For detailed warranty arrangements please consult your contract documents.

vii

Returning Defective Hardware for Service

Use the following procedure to report/return defective hardware.

Call the NCR Customer Care Center at 1-800-262-7782 and have the following information

available when you place the call.

• Class/Model number of the defective equipment

• Serial Number of the defective equipment

• Equipment location in the store

• Description of the problem, including any system error codes, error condition, or

guidance to the area of failure.

The NCR Agent will provide you with a work order number, which serves as your

Return Material Authorization (RMA). Please provide the RMA on the outside of the

shipping box.

Note: A work order must be opened for each device that is shipped for repair.

viii