Motorola V.3400 Manuel utilisateur

V.3400

User’s Guide

Motorola

5000 Bradford Drive

Huntsville, AL 35805-1993

Doc No. 6 209 5400 02 014

November 1996

Published by Motorola, who reserves the right to make improvements in the products

described in this manual as well as to revise this publication at any time and without notice to

any person ofsuch revision or change.

electronic retrieval system, translated into any language or computer language, or be trans-

mitted in any form whatsoever without the prior written consent of the publisher. For addi-

tional information contact:

Motorola

5000 Bradford Drive

Huntsville, Alabama 35805-1993

TRADEMARKS

is a registered trademark of Motorola, Inc.

All brand and product names are trademarks or registered trademarks of their respective holders.

NOTICE

All titles, versions, trademarks, claims of compatibility, etc., of hardware and software prod-

ucts mentioned herein are the sole property and responsibility of the respective vendors.

Motorola makes no endorsement of any particular product for any purpose, nor claims

responsibility for its operation and accuracy.

UPDATES

Updates to the products and the manual can be obtained at participating Motorola dealers and

distributors, or directly from Motorola.

iii

FCC REQUIREMENTS

This equipment complies with FCC rules Part 68. Located on the equipment is the FCC

Registration Number and Ringer Equivalence Number (REN). You must provide this infor-

mation to the telephone company if requested.

The Registration Number and REN will be inscribed on the printed circuit board on insert

cards or on a label attached to either the chassis bottom or metal end-plate on standalone or

rack models. In any case the FCC requires these numbers be prominently displayed on an

outside surface of the equipment.

The REN is used to determine the number of devices you may legally connect to your tele-

phone line. In most areas, the sum of the REN of all devices connected to one line must not

exceed five (5.0). You should contact your telephone company to determine the maximum

REN for your calling area.

A variety of Universal Service Ordering Code telephone wall jacks are available for different

types of devices or services. Please note that the USOC jack required for this unit is RJ11.

The telephone company may change technical operations or procedures affecting your equip-

ment. You will be notified of changes in advance to give you ample time to maintain uninter-

rupted telephone service.

If you experience trouble with this telephone equipment, please contact

Motorola

5000 Bradford Drive

Huntsville, Alabama 35805-1993

for information on obtaining service or repairs. The telephone company may ask that you

disconnect this equipment from the network until the problem has been resolved. If your

equipment continues to disrupt the network the telephone company may temporarily discon-

nect service. If this occurs you will be informed of your right to file a complaint with the

FCC.

This equipmentmay not be used on coin serviceprovided by the telephone company.

Connection to party lines is subject to state tariffs.

An FCC compliant telephone cord and modular plug are provided with this equipment, which

is designed to connect to the telephone network or premises wiring using a compatible

modular jack that is Part 68 complaint. See installation instructions for details.

WARNING

This equipment uses, generates, and can radiate radio frequency energy inter-

fering with radio communications if not installed and used according to the

instruction manual. It has been tested and complies with the limits for a Class A

computing device according to FCC Rules, Part 15. Operation of this equipment

in a residential area may cause interference. If it does, you must correct the cause

of the interference.

Changes or modifications to this unit not expressly approved by the party responsible for

compliance could void the user's authority to operate the equipment.

SHIELDED CABLES

This product has been tested and complies with FCC limits for a Class A computing device.

Testing was done with shielded computer cables. Using unshielded cables could cause your

system to emit excessradio frequency, increasing the chance of interference. To complywith

FCC regulations it is necessary to use shielded computer cables with your installation.

SPECIAL REQUIREMENTS FOR CANADA

Certain requirements exist fordata communication products manufactured for use in Canada.

Principle among these requirements is the application of the IC label as described below.

However, certain data communication products do not require the IC label nor adherence to

IC requirements. If this is the case the IC label will not be affixed to the units.

INDUSTRY CANADA (IC) REQUIREMENTS

IC labels are affixed to each unit sold in Canada. This label has the certification number for

that particular unit. The numbers are different for each model.

The Industry Canada label identifies certified equipment. This certification means that the

equipment meets certain telecommunications network protective, operational, and safety

requirements. IC does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to

the facilities of the local telecommunications company. The equipment must also be installed

using an acceptable method of connection. In some cases, the company's inside wiring asso-

ciated with a single line individual service may be extended by means of a certified connector

assembly (telephone extension cord). The customer should be aware that compliance with

the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance

facility designated by the supplier. Any repairs or alterations made by the user to this equip-

ment, or equipment malfunctions, may give the telecommunications company cause to

request the user to disconnect the equipment. For their own protection users should ensure

that the electrical ground connections of the power utility, telephone lines and internal

metallic water pipe system, if present, are connected together. This precaution may be partic-

ularly important in rural areas. CAUTION

Users should not attempt to make installation connections themselves, but should

contact the appropriate electric inspection authority or electrician.

LOAD NUMBER

The Load Number (LN) assigned to each terminal device denotes the percentage of the total

load tobe connected to atelephone loop which is usedby the device, to prevent overloading.

The termination on a loop may consist of any combination of devices subject only to the

requirement that the total of the Load Numbers of all the devices does not exceed 100.

CANADIAN EMISSION REQUIREMENTS

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le

matériel brouilleur du Canada.

V.3400 v

Table of Contents

V.3400

Chapter 1 Introduction

GENERAL ................................................................................ 1-1

FEATURES ............................................................................... 1-1

Data Mode............................................................................... 1-1

Fax Mode ............................................................................... 1-3

COMMUNICATIONS SOFTWARE ........................................ 1-3

DESCRIPTION ......................................................................... 1-3

Functional .............................................................................. 1-3

Physical .................................................................................. 1-4

Chapter 2 Installation

GENERAL ................................................................................ 2-1

ELECTRICAL INSTALLATION ............................................. 2-1

AC Power Connection ........................................................... 2-1

DC Power Connection ........................................................... 2-1

DTE CONNECTION ................................................................ 2-2

TELEPHONE LINE CONNECTION ...................................... 2-5

PSTN Connection .................................................................. 2-5

Permissive ........................................................................... 2-7

Programmable ..................................................................... 2-7

Leased Line Connection ........................................................ 2-7

Chapter 3 Getting Started

OPTION SELECTION ............................................................. 3-1

POWERUP ............................................................................... 3-1

PLACING A CALL .................................................................. 3-2

Using a Standard Telephone .................................................. 3-2

Autodial from Front Panel ..................................................... 3-2

Autodial from a Terminal with the AT Command Set ........... 3-2

ANSWERING A CALL ........................................................... 3-3

Autoanswer ............................................................................ 3-3

Manual Answer ...................................................................... 3-3

Answer from Terminal with AT Command Set ..................... 3-3

ENDING A CALL .................................................................... 3-3

Call Termination from Front Panel ........................................ 3-3

Table of Contents

vi V.3400

Call Termination from Terminal with AT Command Set ....... 3-3

Reasons for Call Termination ................................................. 3-3

Chapter 4 Front Panel Operation

GENERAL ................................................................................ 4-1

LED DESCRIPTIONS .............................................................. 4-1

LCD MENUS ............................................................................ 4-2

LCD MENU OPERATION ....................................................... 4-2

FRONT PANEL SECURITY .................................................... 4-11

Chapter 5 AT Commands

GENERAL ................................................................................ 5-1

COMMAND CATEGORIES .................................................... 5-1

OPERATION MODES .............................................................. 5-1

Offline Command Mode ......................................................... 5-2

Online Command Mode ......................................................... 5-2

Data Mode .............................................................................. 5-2

SENDING COMMANDS TO THE MODEM .......................... 5-2

Creating a Command Statement ............................................. 5-3

Autobaud ................................................................................ 5-3

Guidelines for Creating Command Statements ...................... 5-4

Monitor Display ...................................................................... 5-4

Command Statement Buffer ................................................... 5-4

Backspace Key ....................................................................... 5-5

Repeating a Command............................................................. 5-5

Numbered Commands............................................................. 5-5

Group Commands ................................................................... 5-5

RESPONSE COMMANDS ....................................................... 5-6

Digit / Word Selection ............................................................ 5-6

Response Displays ................................................................ 5-7

Negotiation Displays ............................................................ 5-7

Protocol Result Codes .......................................................... 5-7

Call Progress / Connect Speed Messages ............................... 5-7

Number Code Application .................................................... 5-9

Response Number Codes / Messages ..................................... 5-10

DIAL COMMANDS ................................................................. 5-13

Dialing .................................................................................... 5-13

Tone Dialing ........................................................................... 5-14

Table of Contents

V.3400 vii

Pulse Dialing .......................................................................... 5-14

Insert Long Pause ................................................................... 5-14

Wait for Second Dial Tone ..................................................... 5-15

Hook Flash ............................................................................. 5-15

Switching to Answer Mode after Dialing .............................. 5-15

Remaining in Command Mode............................................... 5-15

Wait for 5 Seconds of Silence................................................. 5-16

Dialing a Stored Telephone Number....................................... 5-16

Autodial Number Location ..................................................... 5-16

Voice Calls ............................................................................. 5-16

Switching from Voice to Data ................................................ 5-17

ANSWERING A CALL ........................................................... 5-17

Manual Answer ...................................................................... 5-17

AT Command Answer ............................................................ 5-17

Autoanswer ............................................................................ 5-17

TERMINAL INTERFACE COMMANDS .............................. 5-18

Data Carrier Detect ................................................................ 5-18

Data Set Ready ....................................................................... 5-19

Data Terminal Ready ............................................................. 5-19

Serial Port Ring Indicator (Pin 22) ........................................ 5-20

Request to Send / Clear to Send ............................................. 5-20

DTE Controlled Fallback Rate (Pin 23) ................................. 5-21

GENERAL COMMANDS ....................................................... 5-21

Changing from Data Mode to Command Mode .................... 5-21

Local Character Echo ............................................................. 5-21

Online Character Echo ........................................................... 5-22

Hanging Up ............................................................................ 5-22

Fast Disconnect ...................................................................... 5-22

EPROM Check ....................................................................... 5-23

Speaker Volume ..................................................................... 5-23

Speaker Control ...................................................................... 5-23

Return Online.......................................................................... 5-24

Long Space Disconnect........................................................... 5-24

V.22 bis Guard Tones ............................................................. 5-24

Asynchronous / Synchronous Mode Selection ...................... 5-25

Make / Break Dial Pulse Ratio ............................................... 5-26

Synchronous Transmit Clock Source ..................................... 5-26

Table of Contents

viii V.3400

V.34 Rate Selection Thresholds .............................................. 5-26

V.34 Asymmetric Bit Rates .................................................... 5-27

Modulation .............................................................................. 5-27

Maximum DCE Speed ............................................................ 5-28

Minimum DCE Speed ............................................................ 5-29

Auto Retrain ........................................................................... 5-29

Automatic Rate Adaption ........................................................ 5-30

Manual Rate Adaption ............................................................ 5-31

Product Revision Level .......................................................... 5-31

Online Quick Reference ......................................................... 5-31

Product Serial Number ........................................................... 5-31

Permissive / Programmable .................................................... 5-32

Talk / Data .............................................................................. 5-32

V.32 Fast Train ........................................................................ 5-32

Incoming Call ......................................................................... 5-32

Line Current Disconnect ......................................................... 5-33

Disable AT Command Set ...................................................... 5-33

Dial Line Transmit Level ........................................................ 5-33

PRIVATE LINE OPERATION .................................................. 5-34

4-Wire Operation .................................................................... 5-34

2-Wire Operation .................................................................... 5-34

2-wire Leased Line Operation ............................................. 5-34

2-wire Dial-up Operation ..................................................... 5-35

Dial Backup ............................................................................ 5-35

Dial / Leased Line ................................................................... 5-36

Dial Backup ............................................................................ 5-37

Return toLeased Line from Dial Backup................................ 5-37

Manual Dial Backup................................................................ 5-37

Answer / Originate .................................................................. 5-37

Leased Line Transmit Level ................................................... 5-37

CONFIGURATION COMMANDS .......................................... 5-38

CONFIGURATION PROFILES ............................................... 5-38

Active Profile .......................................................................... 5-38

Stored Profile .......................................................................... 5-38

Factory Profile ........................................................................ 5-38

Storing a Configuration .......................................................... 5-39

Powerup Option Set ................................................................ 5-40

Table of Contents

V.3400 ix

Load Factory Options ............................................................ 5-40

Reset to Stored Configuration ................................................ 5-41

View Configuration Profiles / Received Signal Options ....... 5-41

Storing a Telephone Command Line ..................................... 5-41

Retaining / Restoring Options ................................................ 5-42

REMOTE CONFIGURATION ................................................. 5-43

Remote Configuration Security ............................................. 5-43

Remote Security Code ........................................................... 5-43

Entering Remote Configuration.............................................. 5-44

Chapter 6 Protocols

CCITT V.42 BIS ERROR CONTROL PROTOCOL ............... 6-1

RELIABLE ............................................................................... 6-1

AUTO-RELIABLE ................................................................... 6-1

CONSTANT SPEED INTERFACE ......................................... 6-2

DATA COMPRESSION ........................................................... 6-2

NORMAL MODE .................................................................... 6-2

DIRECT MODE ....................................................................... 6-2

FLOW CONTROL ................................................................... 6-3

PROTOCOL COMMANDS ..................................................... 6-3

Disconnect Buffer Delay ........................................................ 6-4

Serial Port (DTE) Constant Speed ......................................... 6-4

V.42 Optional Detection Phase .............................................. 6-4

Operating Mode ..................................................................... 6-5

Auto-Reliable Fallback Character .......................................... 6-5

Serial Port Flow Control ........................................................ 6-6

XON/XOFF Pass Through .................................................... 6-7

Data Link Flow Control ......................................................... 6-8

Break Control ......................................................................... 6-8

Inactivity Timer ...................................................................... 6-10

Maximum Reliable Block Size .............................................. 6-10

Transmit Break / Set Break Length ...................................... 6-11

Set Auto-Reliable Buffer ..................................................... 6-11

V.42bis Data Compression ..................................................... 6-11

Chapter 7 Test Mode Operation

GENERAL ................................................................................ 7-1

Test Categories ....................................................................... 7-1

Table of Contents

x V.3400

Terminating a Test in Progress ............................................... 7-2

TESTING THE LOCAL MODEM ........................................... 7-3

Local Analog Loopback ........................................................ 7-3

Local Analog Loopback with Self Test .................................. 7-4

TESTING THE REMOTE MODEM ........................................ 7-5

Local Digital Loopback .......................................................... 7-5

Grant/Deny RDL Request ..................................................... 7-6

Remote Digital Loopback ....................................................... 7-7

Remote Digital Loopback with Self Test .............................. 7-7

Test Pattern ............................................................................. 7-8

Bilateral Test Enable / Disable .............................................. 7-9

DTE Controlled Remote Digital Loopback (Pin 21) ............. 7-9

DTE Controlled Local Analog Loopback (Pin 18) ................ 7-9

Chapter 8 Security

GENERAL ................................................................................ 8-1

AUTOCALLBACK SECURITY .............................................. 8-1

LOW SECURITY OPERATION .............................................. 8-1

Operating without Low Security ............................................ 8-1

Operating with Low Security ................................................. 8-2

Remote Operation ................................................................... 8-2

Local Operation ...................................................................... 8-2

Passwords ............................................................................... 8-2

LCD Indication of Security ..................................................... 8-3

Restrictions in Security Operation .......................................... 8-3

LOW SECURITY COMMANDS ............................................. 8-3

Set Password ........................................................................... 8-3

Changing a Password .............................................................. 8-3

Deleting a Password ............................................................... 8-3

Security Reset ......................................................................... 8-3

Disabling Security ................................................................ 8-3

Security Status......................................................................... 8-4

Enabling Security .................................................................... 8-4

HIGH SECURITY ..................................................................... 8-4

Compatibility ........................................................................... 8-4

Capacity .................................................................................. 8-4

Operating without High Security ............................................ 8-4

Operating with High Security ................................................. 8-4

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