Motorola SURFboard SB3500 Manuel utilisateur

SURFboardâCable Modem

SB3500 User Guide

LINE

ACTIVITY

ONLINE

SEND

RECEIVE

POWER

SB3500 Cable Modem

REGULATORY INFORMATION

Federal Communications Commission Radio and Television Interface Statement for a

Class ‘B’ Device.

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in the residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation.

If the equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one of the following measures:

• Increase the separation between the equipment and the effected receiver

• Connect the equipment on a circuit different from the one the receiver is on

You may find the following booklet, prepared by the Federal Communication

Commission, helpful:

How to Identify and Resolve Radio-TV Interference Problems

Stock No. 004-000-0342-4,

U.S. Government Printing Office

Washington, DC 20402

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

WARNING

WARNINGWARNING

WARNING

This product was FCC certified under test conditions that included the use of the

supplied cable between system components. To be in compliance with FCC regulation,

the user must use this cable and install it properly.

WARNING

WARNINGWARNING

WARNING

Different types of cord sets may be used for connections to the

main supply circuit. Use only a main line cord that complies

with all applicable product safety requirements of the country

of use.

Declaration of Conformity

According to 47CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals;

and/or CPU Boards and Power Supplies used with Class B Personal Computers,

Motorola BCS, 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares

under sole responsibility that the product identifies with 47CFR Part 2 and 15 of the

FCC Rules as a Class B digital device. Each product marketed is identical to the

representative unit tested and founded to be compliant with the standards. Records

maintained continue to reflect the equipment being produced can be expected to be

within the variation accepted, due to quantity production and testing on a statistical

basis as required by 47CFR 2.909. Operation is subject to the following condition: This

device must accept any interference received, including interference that may cause

undesired operation. The above named party is responsible for ensuring that the

equipment complies with the standards of 47CFR, Paragraph 15.101 to 15.109. The

Class B digital apparatus meets all requirements of the Canadian Interface Causing

Equipment Regulations.

WARNING

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO

RAIN OR MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG

WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS

THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

CAUTION

CAUTIONCAUTION

CAUTION

THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED

PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO

NOT PERFORM ANY SERVICING OTHER THAN THATCONTAINED IN THE

INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU

ARE QUALIFIED TO DO SO. REFER ALL SERVICING TO QUALIFIED SERVICE

PERSONNEL.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian

Interference-Causing Equipment Regulations. Cet appareil numérique de la classe

B respects toutes les exigences du Règlement sur le matériel brouilleur du

Canada.

Repairs

If repair is necessary, contact your cable modem service provider.

means or used to make any derivative work (such as translation, transformation or

adaptation) without written permission from Motorola, Inc.

Motorola, Inc. reserves the right to revise this publication and to make changes in

content from time to time without obligation on the part of Motorola, Inc. to provide

notification of such revision or change. Motorola, Inc. provides this guide without

warranty of any kind, either implied or expressed, including, but not limited, to the

implied warranties of merchantability and fitness for a particular purpose. Motorola, Inc.

may make improvements or changes in the product(s) described in this manual at any

time.

MOTOROLA, the stylized M logo , and SURFboard are registered trademarks and the

SURFboard logo is a trademark of Motorola, Inc.

Macintosh is a registered trademark of Apple Corporation.

Microsoft, Windows, Windows 95 and Windows 98 are registered trademarks of

Microsoft Corporation.

Netscape is a registered trademark of Netscape Communications Corporation.

UNIX is a registered trademark of the OpenGroup.

CONTENTS

Introduction..................................................1

Front Panel-----------------------------------------------2

Rear Panel------------------------------------------------4

Before You Begin ......................................... 6

Installation................................................... 8

For a Single User----------------------------------------8

Connecting the Power Supply----------------------- 10

Powering Up the First Time------------------------- 12

Using the Optional Cradle----------------------------13

For Multiple Users-------------------------------------14

Basic Configuration.....................................15

Configuring for TCP/IP--------------------------------15

Verifying Your IP Address ----------------------------18

Troubleshooting..........................................19

INTRODUCTION

The Motorola SURFboard®SB3500 cable modem enables you to connect your home or business computer to a high-speed Data

Over Cable Service Interface Specification (DOCSIS) 1.0 or 1.1 compliant data network. The SB3500 provides high-speed,

bi-directional data access with Radio Frequency (RF) downstream transfer rates up to 38 Mbps and RF upstream rates up to

10 Mbps. It also provides telephony voice communication features using the Internet Protocol (IP) known as Voice over IP (VoIP).

Unlike a dial-up modem, the SB3500 is always online. Just open your browser and surf.

LINE2

LINE1

ACTIVITY

ONLINE

SEND

RECEIVE

POWER

SB3500 Cable Modem

INTRODUCTION

Front Panel

LINE2

LINE 1

ACTIVITY

ONLINE

SEND

RECEIVE

POWER

SB3500 Cable Modem

7654321

INTRODUCTION

Front Panel

The seven front-panel lights provide information about power, communications, and errors.

Light Color Description

1 Power Green When the light is flashing, startup diagnostics are being performed. A solid light indicates the SB3500 is

on.

2 Receive Green When the light is flashing, the SB3500 is scanning for the downstream frequency. A solid light indicates

the downstream channel is acquired.

3 Send Green When the light is flashing, the SB3500 is scanning for the upstream frequency. A solid light indicates

the upstream channel is acquired.

4 Online Green When the light is flashing, the SB3500 is scanning for the network connection. A solid light indicates

the network connection is acquired.

5 Activity Amber When the light is flashing, the SB3500 is transmitting or receiving data. When the light is off, the

SB3500 is not transferring data.

6 Line 1 Amber A solid amber light indicates that telephone line 1 is active.

7 Line 2 Amber A solid amber light indicates that telephone line 2 is active.

If an error occurs, the lights provide a quick way of detecting the problem. See Troubleshooting for more information.

INTRODUCTION

Rear Panel

LINE 2 LINE 1 ENET POWER

CABLE

FORHOMEOROFFICEUSE

Tested To Comply

With FCC Standards

Input Voltag e 48V 380mA

SURFboard Model SB3500

MODEL: S URFboard SB 3500

Made in Taiwan, R. O. C.

S/N: PPPPMMYJJJSSSSSCKAABBCCCC

CUST S/N: BCDFGHJKLMNP

P/N:473451-001

HFC MAC ID:AB CDEF012345

12 4536 7

INTRODUCTION

Rear Panel

The rear panel provides Ethernet activity and link status lights, the reset button, and all the connectors.

Item Description

1 This is the recessed reset button.

LINE 2 LINE 1

These ports transfer data to and from analog phone lines. They are RJ-11 connectors.

3 When this yellow light flashes, the Ethernet connection is transferring data.

ENET

This port transfers data to and from your computer. This is an RJ-45 connector.

5 When this green light is on, the Ethernet connection is available.

POWER

This connector provides power to the SB3500.

CABLE

This port provides RF connectivity to and from your service provider. This is an F-type connector.

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