Lexmark MX810dfe Manuel utilisateur

MX810 Series

User's Guide

June 2017 www.lexmark.com

Machine type(s):

7463

Model(s):

436, 636, 836

Contents

Safety information.........................................................................................7

Conventions...........................................................................................................................................................7

Learning about the printer...........................................................................9

Finding information about the printer.............................................................................................................9

Selecting a location for the printer................................................................................................................ 10

Printer conﬁgurations........................................................................................................................................12

Understanding the basic functions of the scanner....................................................................................13

Using the ADF and scanner glass..................................................................................................................14

Understanding the printer control panel................................................. 15

Using the printer control panel.......................................................................................................................15

Understanding the colors of the Sleep button and indicator lights......................................................15

Understanding the home screen................................................................................................................... 16

Using the touch-screen buttons.....................................................................................................................18

Setting up and using the home screen applications............................. 20

Finding the IP address of the printer........................................................................................................... 20

Finding the IP address of the computer......................................................................................................20

Accessing the Embedded Web Server....................................................................................................... 20

Customizing the home screen........................................................................................................................21

Understanding the dierent applications.................................................................................................... 21

Activating the home screen applications....................................................................................................22

Finding information about the home screen applications................................................................................ 22

Setting up Forms and Favorites .............................................................................................................................. 22

Setting up Card Copy................................................................................................................................................. 23

Using MyShortcut........................................................................................................................................................ 23

Setting up Multi Send................................................................................................................................................. 24

Setting up Scan to Network...................................................................................................................................... 24

Setting up Remote Operator Panel.............................................................................................................. 25

Exporting and importing a conﬁguration.................................................................................................... 26

Additional printer setup............................................................................. 27

Installing internal options................................................................................................................................ 27

Installing hardware options.............................................................................................................................46

Attaching cables................................................................................................................................................ 49

Contents 2

Setting up the printer software.......................................................................................................................51

Networking..........................................................................................................................................................52

Verifying printer setup......................................................................................................................................57

Loading paper and specialty media.........................................................58

Setting the paper size and type.................................................................................................................... 58

Conﬁguring Universal paper settings.......................................................................................................... 58

Loading the 550‑sheet tray............................................................................................................................58

Loading the 2100‑sheet tray.......................................................................................................................... 68

Loading the multipurpose feeder..................................................................................................................75

Linking and unlinking trays..............................................................................................................................81

Paper and specialty media guide............................................................. 83

Using specialty media...................................................................................................................................... 83

Paper guidelines................................................................................................................................................85

Supported paper sizes, types, and weights...............................................................................................88

Printing.........................................................................................................93

Printing a document..........................................................................................................................................93

Printing from a mobile device........................................................................................................................ 94

Printing from a ﬂash drive............................................................................................................................... 95

Printing conﬁdential and other held jobs.................................................................................................... 97

Printing information pages..............................................................................................................................98

Canceling a print job........................................................................................................................................ 99

Copying...................................................................................................... 100

Making copies.................................................................................................................................................. 100

Copying photos.................................................................................................................................................101

Copying on specialty media.......................................................................................................................... 101

Creating a copy shortcut using the printer control panel..................................................................... 102

Customizing copy settings............................................................................................................................ 103

Placing information on copies......................................................................................................................108

Canceling a copy job......................................................................................................................................109

Understanding the copy options.................................................................................................................109

E-mailing..................................................................................................... 112

Setting up the printer to e-mail..................................................................................................................... 112

Creating an e-mail shortcut............................................................................................................................ 113

Contents 3

E-mailing a document...................................................................................................................................... 114

Customizing e-mail settings...........................................................................................................................115

Canceling an e-mail..........................................................................................................................................116

Understanding the e-mail options................................................................................................................116

Faxing..........................................................................................................119

Setting up the printer to fax........................................................................................................................... 119

Sending a fax.................................................................................................................................................... 133

Creating shortcuts........................................................................................................................................... 136

Customizing fax settings................................................................................................................................136

Canceling an outgoing fax.............................................................................................................................138

Holding and forwarding faxes...................................................................................................................... 138

Understanding the fax options.....................................................................................................................139

Scanning.....................................................................................................142

Using Scan to Network...................................................................................................................................142

Scanning to an FTP address.........................................................................................................................142

Scanning to a computer or ﬂash drive....................................................................................................... 144

Understanding the scan options..................................................................................................................146

Understanding the printer menus.......................................................... 149

Menus list........................................................................................................................................................... 149

Paper menu.......................................................................................................................................................150

Reports menu....................................................................................................................................................163

Network/Ports menu....................................................................................................................................... 164

Security menu....................................................................................................................................................177

Settings menu...................................................................................................................................................184

Help menu........................................................................................................................................................ 235

Saving money and the environment..................................................... 236

Saving paper and toner.................................................................................................................................236

Saving energy.................................................................................................................................................. 237

Recycling...........................................................................................................................................................239

Securing the printer..................................................................................241

Statement of Volatility.....................................................................................................................................241

Erasing volatile memory.................................................................................................................................241

Erasing non‑volatile memory.......................................................................................................................242

Contents 4

Erasing printer hard disk memory.............................................................................................................. 242

Conﬁguring printer hard disk encryption..................................................................................................243

Finding printer security information...........................................................................................................244

Maintaining the printer............................................................................245

Cleaning printer parts....................................................................................................................................245

Checking the status of parts and supplies...............................................................................................249

Estimated number of remaining pages.....................................................................................................250

Ordering supplies...........................................................................................................................................250

Storing supplies...............................................................................................................................................253

Replacing supplies......................................................................................................................................... 254

Moving the printer.......................................................................................................................................... 262

Managing the printer............................................................................... 264

Finding advanced networking and administrator information............................................................264

Checking the virtual display.........................................................................................................................264

Setting up e‑mail alerts................................................................................................................................. 264

Viewing reports...............................................................................................................................................265

Conﬁguring supply notiﬁcations from the Embedded Web Server...................................................265

Restoring factory default settings...............................................................................................................266

Clearing jams............................................................................................ 267

Avoiding jams...................................................................................................................................................267

Identifying jam locations............................................................................................................................... 270

Paper jam in the front cover.........................................................................................................................272

Paper jam in the rear door............................................................................................................................275

Paper jam in the standard bin......................................................................................................................279

Paper jam in the duplex unit........................................................................................................................280

Paper jam in trays............................................................................................................................................ 281

Paper jam in the multipurpose feeder.......................................................................................................282

Paper jam in the mailbox...............................................................................................................................283

Paper jam in the automatic document feeder.........................................................................................285

Paper jam in the staple ﬁnisher...................................................................................................................287

Staple jam in the ﬁnisher.............................................................................................................................. 288

Troubleshooting........................................................................................ 291

Understanding the printer messages.........................................................................................................291

Contents 5

Solving printer problems.................................................................................................................................311

Solving print problems....................................................................................................................................319

Solving copy problems..................................................................................................................................346

Solving fax problems......................................................................................................................................349

Solving scanner problems............................................................................................................................355

Solving home screen application problems............................................................................................ 360

Embedded Web Server does not open.................................................................................................... 360

Contacting customer support......................................................................................................................362

Notices....................................................................................................... 363

Product information........................................................................................................................................363

Edition notice................................................................................................................................................... 363

Power consumption....................................................................................................................................... 368

Index........................................................................................................... 377

Contents 6

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

This equipment is not suitable for use in locations where children are likely to be present.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

Safety information 7

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Turn the printer o using the power switch, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer before moving it.

•If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on

the right side of the tray toward the front of the tray until it clicks into place.

•Use the handholds located on both sides of the printer to lift it.

•Make sure your ﬁngers are not under the printer when you set it down.

•Before setting up the printer, make sure there is adequate clearance around it.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement

when connecting this product to the public switched telephone network.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability.

You must use either a printer stand or printer base if you are using multiple input options. If you

purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional

furniture. For more information, see www.lexmark.com/multifunctionprinters.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

Safety information 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

Setup documentation—The setup documentation

came with the printer and is also available at

http://support.lexmark.com.

Additional setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

User's Guide and Quick Reference Guide—The

guides are available at http://support.lexmark.com.

Note: These guides are also available in other

languages.

Information on setting up and conﬁguring the accessibility

features of your printer

Lexmark Accessibility Guide—This guide is available

at http://support.lexmark.com.

Help using the printer software Windows or Mac Help—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•The printer software is located in the printer

program folder or on the desktop, depending

on your operating system.

Learning about the printer 9

What are you looking for? Find it here

The latest supplemental information, updates, and customer

support:

•Documentation

•Driver downloads

•Live chat support

•E‑mail support

•Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site.

Support telephone numbers and hours of operation

for your country or region can be found on the

support Web site or on the printed warranty that came

with your printer.

Record the following information (located on the

store receipt and at the back of the printer), and have

it ready when you contact customer support so that

they may serve you faster:

•Machine Type number

•Serial number

•Date purchased

•Store where purchased

Warranty information Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to

install any options, then leave enough room for them also. It is important to:

•Set up the printer near a properly grounded and easily accessible electrical outlet.

•Make sure airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust.

–Away from stray staples and paper clips.

–Away from the direct airﬂow of air conditioners, heaters, or ventilators.

–Free from direct sunlight and humidity extremes.

•Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature 1 to 35°C (34 to 95°F)

•Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 10

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