Lexmark W820 Manuel utilisateur

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

For tips on avoiding jams, see Avoiding jams.

If you do experience a jam, see the following instructions in this topic to clear the jam and

continue printing.

•Understanding jam messages

•Locating jams with messages

•Clearing jams from the printer

•Clearing jams from the optional duplex unit

•Clearing jams from the optional envelope feeder

•Clearing jams from the optional mailbox

•Clearing jams from the optional finisher

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

Understanding jam messages

When a jam occurs, the printer displays a two-line 2xx Paper Jam message and stops

operating. Although the location of the jam appears on the second line of the display,

you

must clear all paper from the entire paper path

.PressGo to clear the message and continue

printing.

See Paper path for an explanation about areas where you can access jams. Immediately

following Paper path see the illustrations of areas where you can access jams.

Note: If you have an optional finisher attached to your printer, the secondary

message Leave Staple Job in Finisher or Clear Staple Job from Finisher

alternates with the 2xx Paper Jam message.

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

Paper path

The paper path is the route paper travels as it makes its way from the selected paper source

through the printer and into the selected output bin. To clear the paper in the path, start at the

paper source the printer is using for the current job. Open all doors and covers between the

source and the selected output bin. If you are not sure which source the printer is using, start

withtray5,ifinstalled;otherwise,startwithtray2.

See the following illustrations for a better understanding of the path the paper travels through

the printer and its options. The jam numbers are listed based on location within the paper

path.

The doors and covers that give you access to paper in the path when a jam occurs are

labeled on the Message maps.

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

Paper path of standard trays and optional trays, optional duplex unit, and

multipurpose feeder

254

258

247

257

252

260

251

259

248

249

261

273 256

250, 253, 255

232, 233, 234

244

245

242

243

241

200

246

201,

202

204

208, 231 209, 210, 211

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

Paper path of optional envelope feeder in relation to trays, optional duplex unit,

andpathtotheoptionalmailbox

271, 272

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

Paper path of optional mailbox in relation to printer and optional duplex unit

280

282

281

284

For each bin, the curved

portion of the path

leading into the bin and

thepathtothebinis284

For each bin, this area

is 285

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

Paper path of transport unit and optional finisher in relation to printer and

optional duplex unit

285

284

283

282

281

287 280

294

290

291

288, 293

289

286 292

295

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

Message maps

You can use the

message map

on the front of the printer (or on the transport unit if the

finisher is installed) to locate the doors, covers, and options you must open or remove to clear

the paper path.

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

Locating jams with messages

Message Area where jam occurs See:

200 Paper Jam Open Door A

201 Paper Jam Open Door A

202 Paper Jam Open Door A

Rollers under the print cartridge Tray1andtheprint

cartridge area

204 Paper Jam Open Door A Fuser area Fuser area

208 Paper Jam Open Door A

209 Paper Jam Open Door A Duplex unit area or the fuser

area step 5 on page 20

210 Paper Jam Open Door E Fuser area

211 Paper Jam Open Door A Fuser area

231 Paper Jam Open Door E

232 Paper Jam Open Door E

233 Paper Jam Open Door E

234 Paper Jam Open Door E

Duplex unit Clearing jams from the

optional duplex unit

241 Paper Jam Open Door A Around tray 1 Tray1andtheprint

cartridge area

241 Paper Jam Open Tray 1 In or behind tray 1 Behind trays 1, 2, and 3

242 Paper Jam Open Door B Around tray 2 Tray 2

Clearing print media jams

Paper handling

Maintenance

Troubleshooting

Administration

Index

Printing

www.lexmark.com

Lexmark W820

242 Paper Jam Open Tray 2 In or behind tray 2 Behind trays 1, 2, and 3

243 Paper Jam Open Door A Around tray 1 Tray1andtheprint

cartridge area

244 Paper Jam Open Door B Around tray 2 Tray 2

244 Paper Jam Open Tray 3 In or behind tray 3 Behind trays 1, 2, and 3

245 Paper Jam

Open Doors A, B Around trays 1 and 2 Tray1andtheprint

cartridge area

Tray 2

246 Paper Jam Open Door B Around tray 2 Tray 2

247 Paper Jam Open Door C Around trays 3, 4, and 5 Tray 3

Tray 4

Tray 5

247 Paper Jam Open Tray 4 In or behind tray 4 Tray 4

248 Paper Jam

Open Doors B, C Around trays 2, 3, 4, and 5 Tray 2

Tray 3

Tray 4

Tray 5

Message Area where jam occurs See:

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