VOGELS TriMotor VFWE 552 RC Manuel utilisateur

- 1 -

VFWE 552 RC - TriMotor™ troubleshooting

Troubleshooting, in case of a problem:

• Check if support is leveled.

• Check all power cable connections.

• Check if the infrared signal is unobstructed.

• Make sure to install IR before inserting power cable.

• Check the remote control battery.

• Check if a cable behind the TV is blocking the movement of the VFWE 552 RC.

• Make sure spring is adjusted to screen type.

• If unexpected movement occurs check if demo mode is turned off.

• Reset the VFWE 552 RC by disconnecting the power connector, wait 10 seconds and reconnect.

• Manually push the support against the wall and reset home placement with remote.

Remote control functions:

SetUp: When TriMotor is moved to wall press for 5 sec.

LED button: Lights up when a key is pressed. Also

used for extra functions (button combinations)

Swivel limit left: see picture 2

Swivel limit right: see picture 2

Tilt up. (in combination with LED button: move screen

forward from wall)

Tilt down. (in combination with LED button: move

screen back to wall)

Swivel right. (when pushed in combination with LED

button: stops demo movement)

Swivel right. (when pushed in combination with LED

button: starts demo movement)

Home button: move the TriMotor back to the wall

Memory 1: when the TriMotor is in a position you want

to save in memory press for 5 seconds. (when pressed

shortly TriMotor moves to Memory position 1)

Memory 2: when the TriMotor is in a position you want

to save in memory press for 5 seconds. (when pressed

shortly TriMotor moves to Memory position 2)

- 2 -

Set-up:

Follow instructions with initial set-up. In case of troubles during use

initiate a new set-up as illustrated here.

a.First install infrared receiver and then insert power plug.

b.Move the TriMotor to the wall. (by hand or by pressing

the ‘LED’ button and ‘down’ button simultaneously)

c.Press set-up button for 5 sec. (wait till light flickering

changes)

2. Set Swivel limit (see picture 2)

Set swivel limit on the TriMotor

Moving the TriMotor:

- 3 -

Problem Possible causes Solution Instruction

The infrared signal

from the remote

control does not reach

the TriMotor

Make sure the IR

receiver is in the right

place

Use the tape on the back of

the receiver and place it on a

location where signal can be

reached

The TriMotor is without

power Check the power cable to ensure it is properly

connected to a working power socket

IR receiver is not

installed properly Reinstall IR receiver Make sure the power plug is

out of the power socket, insert

IR receiver. Insert power cable

in the power socket and Insert

power cable in the TriMotor

No (or poor)

response from the

TriMotor to a

command from the

remote control

A/V or power cables

between the back of

the TV and the

TriMotor are hindering

the movement of the

TriMotor, causing the

TriMotor to stop

Reroute the cables (use tie wraps or a cable sleeve to

bundle cables together). Make sure there is sufficient

slack (extra length) in the cables to allow the TriMotor

to make a complete movement

The TriMotor does

not tilt Spring tension is not

adjusted to screen

weight

Adjust the springs

left and right at the

front of the TriMotor

Check the weight of the

screen and follow instructions

as illustrated in the ‘spring

tension adjustment table’

The TriMotor moves

spontaneously The demo mode is

activated. This results

in a TriMotor

movement left-front-

right (paused with 80

sec.)

Disable the demo

mode Push ‘LED’ button and ‘right’

button simultaneously

The side of the TV

screen bumps into

the wall when

turned to the

maximum angle

The swivel limit is not

set properly Limit the maximum

turning angle Turn the screen to the

maximum desired angle (the

angle just before the TV

bumps into the wall) and set

swivel limit first left than right

(see picture nr. 2)

The TV does not go

back far enough to

come completely

parallel to the wall

The TriMotor is out of

its calibration Complete a new set-

up Move TriMotor to the wall (by

hand or by pressing the ‘LED’

button and ‘down’ button

simultaneously) and initialize a

new set-up by pressing the

setup button

Spring tension coil

is loose When screws were

released, tension rods

were pulled out

Reset tension on the

spring Put in the tension rods and

return coil (move downwards)

to numbered (1,2,3 or 4)

position . Put back screws

- 4 -

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