VeriFone VX 520 Series Manuel utilisateur

TERMINAL MESSAGES AUTOMATIC DOWNLOADS

With this application, downloads are

automatically initiated by the terminal

at a preset time and date. Some

automatic downloads will require the

terminal to be re-authenticated. Any

manual congurations performed on the

terminal will be reset after a download.

Verifone

Quick Reference

Guide

CASH ADVANCE

VX 520,

XEVA433

AMOUNT DUE/BALANCE DUE: A partial

authorization has occurred. Ask customer

for another form of payment for the

remaining balance of the sale. Press ENTER

to print the receipt. Pressing CANCEL will

not void the transaction.

AVS (ADDRESS VERIFICATION SERVICE):

Checks if the street address and ZIP code

entered match the customer’s billing address.

CALL: Call Voice Authorization Center. If

approved, proceed with Oine Entry.

HOLD/CALL OR PICK UP CARD: Hold the card.

Use Code 10 procedure. Call the Voice

Authorization Center.

CARD SWIPE ERROR: Magnetic stripe did not

read. Swipe card again or manually key-in

account number.

COMM ERROR: A communication error has

occurred. Check line connections, call

Help Desk.

GB (NUMBER): Good batch. Batch

transmission accepted.

MANUAL ENTRY NOT ALLOWED: Current

transaction will not allow manual entry.

Debit cards may not be manually keyed in.

QD (NUMBER) OR RB (NUMBER): Quit

Duplicating or Rejected Batch. Call Help Desk.

RECORD NOT FOUND: Invoice number is not

found in terminal batch.

SETTLE FAILED, RETRY: Settlement failed, call

help desk.

V-CODE: Verication Code. A 3-4 digit

non embossed number found on card

signature panel or near embossed

account number on front. V-code may

be prompted for on a manually-entered

transaction.

0300023

V102215

All manuals and user guides at all-guides.com

all-guides.com

CASH ADVANCE

• Select CASH ADVANCE

– ENTER

• Enter cash advance amount and press ENTER

• Select YES

• Swipe customer card, insert customer card, or

manually enter account number and press

ENTER

–

– CREDIT

–

ENTER

– ENTER

– YES

– ENTER, or press ENTER

– I NO

– ENTER

• Select ID Type

• Enter ID number and press ENTER

– Enter State code and press ENTER

press ENTER

–

ENTER

• Terminal dials out

– YES or NO

• Receipt prints

ADD TELLER

• Press ENTER

• Select TELLER SETUP

• Select ADD TELLER

ENTER

• Repeat steps to add another teller

Reversals may only be processed on cash

advance transactions within the current batch.

• Press the purple key until

Reversal displays

• Select REVERSAL

PARTIAL

AMT

• Enter retrieval information, and press ENTER

YES

–

ENTER

• Terminal dials out, receipt prints

• Press the purple key until Cash

Adv displays

• Select CASH ADV

– Enter and press ENTER

• Enter cash advance amount and press ENTER

• Select YES

• Swipe customer card, insert customer card, or

manually enter account number and press

ENTER

• Select CREDIT

– Enter and press

ENTER

– Enter and press ENTER

and press

ENTER

• Enter approval code and press

ENTER

• Select ID Type

• Enter ID number and press ENTER

– Enter press ENTER

date of the ID card and

press ENTER

• Receipt prints

REPRINT A RECEIPT

• Press the purple REPRINT key

LAST RECEIPT

ANY RECEIPT

–

ENTER

• Receipt prints

TRANSACTION REVIEW

or response

• Terminal will display

• DO NOT delete batch or continue without Help

Desk

REPORTS

• Press the purple REPORTS key

TOTALS

DETAIL TELLER

REPORTS

– TOTALS or

DETAIL

– I ONE ALL

– ENTER

• Report prints

• Press the purple

Review displays

• Select

SRVR AMT

ACCT

• Enter retrieval information, and press ENTER

• Transaction displays, select PREV or to

scroll transactions

• Press the purple

Totals displays

• Select

– PREV or

SLCT

ENTER

• Press the purple key until

Settlement displays

• Select SETTLEMENT

• Cash advance and refund totals display, press

ENTER to conrm

–

ENTER

ACCEPTED

• Press ENTER

• Settlement report prints

AUTHENTICATE THE TERMINAL

• Press ENTER

• Select SETUP

– Enter password and press ENTER

• Select AUTHENTICATION

• Enter the Authentication Code and press

ENTER

• Enter your Zip Code and press ENTER

• Terminal dials out, then displays ACTIVATED

DEACTIVATE THE TERMINAL

• Press ENTER

• Select SETUP

– Enter password and press ENTER

• Select DEACTIVATION

• Terminal dials out, then displays

DEACTIVATED

• More merchants? Select NO

• The screen then displays Authentication Code.

The terminal must be authenticated before

transaction can be processed

ALPHA CHARACTERS

• Press key corresponding with desired letter

• Tap the ALPHA icon until desired letter

appears [Number + ALPHA = Letter]

CARD TYPES ACCEPTED

• Visa

• MasterCard

• Discover

All manuals and user guides at all-guides.com

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