VeriFone MX 900 Series Manuel utilisateur

MX 900 Series

Reference Manual

MX 900 Series Reference Manual

Part Number SPC132-020-01-A, Revision A

September 14, 2012

VeriFone®, Inc.

2099 Gateway Place

Suite 600

San Jose, CA 95110

Telephone: 408-232-7800

http://www.verifone.com

Printed in the United States of America.

No part of this publication covered by the copyrights herein may be reproduced or

copied in any form or by any means — graphic, electronic, or mechanical, including

photocopying, taping, or information storage and retrieval systems — without written

permission of the publisher.

The contents of this document and all features and specifications are subject to

change without notice. The information contained herein does not represent a

commitment on the part of VeriFone, Inc.

Publications are not stocked at the address given above. Requests for VeriFone

publications should be made to your VeriFone representative.

VeriFone, the VeriFone logo, and Ruby SuperSystem are registered trademarks of

VeriFone, Inc. Sapphire, Topaz, HPV-20, Ruby Manager, Everest, EASY ID, Electronic

Journal On-site, and Ruby Card are trademarks of VeriFone, Inc. in the U.S. and/or

other countries. All other trademarks or brand names are the properties of their

respective holders.

September 14, 2012

Contents

1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . 1

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Document Organization . . . . . . . . . . . . . . . . . . . . . . . 1

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2. Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Modular Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Display Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Factory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Optional Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Contactless Reader Module . . . . . . . . . . . . . . . . . . . . . 8

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Total Cost of Ownership . . . . . . . . . . . . . . . . . . . . . . . . . 8

3. File Authentication . . . . . . . . . . . . . . . . . . . . . 9

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

The VeriFone Certificate Authority. . . . . . . . . . . . . . . 10

Required Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How File Authentication Works . . . . . . . . . . . . . . . . . 12

Planning for File Authentication. . . . . . . . . . . . . . . . . . . 15

Download and Installation . . . . . . . . . . . . . . . . . . . . 15

How Signature Files Authenticate Target Files . . . . . . . 15

Determine Successful Authentication . . . . . . . . . . . . . 15

Digital Certificates and the File Authentication Process . 16

File Signing and Packaging Tools . . . . . . . . . . . . . . . . . . 19

VeriShield File Signing Tool (FST). . . . . . . . . . . . . . . . 19

Steps to Sign Files . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Packaging Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

ii MX 900 Series Reference Manual

September 14, 2012

4. System Mode . . . . . . . . . . . . . . . . . . . . . . . . . 21

When to Use System Mode . . . . . . . . . . . . . . . . . . . . . . . 21

Local and Remote Operations . . . . . . . . . . . . . . . . . . . . . 21

Verifying Terminal Status. . . . . . . . . . . . . . . . . . . . . . . . 22

Entering System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Exiting System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

System Mode Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

System Mode Procedures . . . . . . . . . . . . . . . . . . . . . . 25

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Information Submenu . . . . . . . . . . . . . . . . . . . . . . . . 26

Administration Submenu . . . . . . . . . . . . . . . . . . . . . . 27

Transfer Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Security Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Diagnostics Submenu . . . . . . . . . . . . . . . . . . . . . . . . 33

Help Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

5. Performing Downloads . . . . . . . . . . . . . . . . . . 37

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Direct Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . 38

DDL Command Line Syntax . . . . . . . . . . . . . . . . . . . . 38

DDL Command Line File . . . . . . . . . . . . . . . . . . . . . . 39

DDL Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Download Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Downloading without an Onboard Application . . . . . . . . 40

IBM ECR Downloads . . . . . . . . . . . . . . . . . . . . . . . . . 42

Network Download Utility . . . . . . . . . . . . . . . . . . . . . 42

PCLANCNV Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 42

File Signing and Signature Files . . . . . . . . . . . . . . . . . 45

6. VeriShield Remote Key (VRK) Ready Device . . . . 47

Check for Valid VRK RSA Keys . . . . . . . . . . . . . . . . . . . . . 47

7. PINpad Security Best Practices . . . . . . . . . . . . . 51

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Administrative Security Activities . . . . . . . . . . . . . . . . . . 51

Physical Security Activities. . . . . . . . . . . . . . . . . . . . . . . 52

Wireless Applications - Required Actions, Best Practices . . . 53

MX 900 Series Reference Manual iii

September 14, 2012

8. Terminal Specifications . . . . . . . . . . . . . . . . . . 55

Terminal Specifications . . . . . . . . . . . . . . . . . . . . . . . . 55

iv MX 900 Series Reference Manual

September 14, 2012

1 INTRODUCTION

This manual is your primary source of information for MX 900 Series technical

information.

Intended Audience

This manual is intended for system administrators, application developers, and

support personnel.

Document Organization

The following chapters are included:

Chapter 1, Introduction, explains the reference guide.

Chapter 2, Features, explains the features of the MX 900 Series terminals.

Chapter 3, File Authentication, discusses usage of the file signing utility, and

generating and authenticating the files on the MX 900 Series terminals.

Chapter 4, System Mode, provides information about the usage of System Mode,

local and remote operations, and terminal status verification.

Chapter 5, VRK Ready Device, explains how to check your MX 900 Series terminal

for a valid RSA Key Pair.

Chapter 6, Performing Downloads, provides information about requirements,

download procedures, and the PCLANCNV utility.

Chapter 7, PINpad Security Best Practices, details methods for minimizing fraud

through education, routine inspection, vendor management, and prompt action.

Chapter 8, Terminal Specifications, provides information on power,

environment, and dimensions of the hardware.

Acronyms

The following table describes the common acronyms used:

Convention Meaning

AC Alternating Current

ADA Americans with Disabilities Act

2MX 900 Series Reference Manual

September 14, 2012

ATM Automated Teller Machine

BT Bluetooth

CDMA Code Division Multiple Access

CR Check Reader

CRC Cyclic Redundancy Check

CTLS Contactless

DDL Direct Download Utility

DIN Document Identification Number

DMM Download Management Module

DUKPT Derived Unique Key Per Transaction

DTK Developer’s Toolkit

DVD Digital Versatile Disc

ECR Electronic Cash Register

EDR Enhanced Data Rate

EE Electrical Engineering

EEPROM Electrically Erasable Programmable Read-Only Memory

EMV Europay MasterCard and VISA

FA File Authentication

GID Group Identification

GPIO General Purpose Input/Output

GPRS General Packet Radio Service

GSM Global System for Mobile Communications

HW Hardware

ICC Integrated Circuit Card

IO Input Output

ISM Industrial, Scientific, and Medical

LCD Liquid Crystal Display

LED Light Emitting Diode

MRA Merchandise Return Authorization

MSAM Micromodule-Size Security Access Module

MSR Magnetic Stripe Reader

NAND Not And (electronic logic gate)

Convention Meaning

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