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Contents
About this Guide .......................................................1
Merchant Welcome Kit Contents ...............................1
The TD Generation Shared POS .................................1
The Terminal .............................................................. 1
Navigation ............................................................................................. 2
Changing the paper.............................................................................. 2
The PINPad.................................................................2
Navigation ............................................................................................. 2
Terminal and PINPad Screens ....................................3
Idle screens and icons............................................................................ 3
Home screen.......................................................................................... 4
Desktop screen ...................................................................................... 4
Main Menu screen................................................................................. 4
Cardholder Privacy and Security ............................... 5
Terminal security ................................................................................... 5
Locking your home screen ........................................................... 5
Fraud prevention................................................................................... 5
Force post fraud prevention ......................................................... 5
Call for authorization fraud prevention......................................... 5
Financial Transactions................................................6
Accepted card types.............................................................................. 6
Credit card purchase ............................................................................. 6
Debit card purchase .............................................................................. 8
Phone or mail purchase ........................................................................ 8
Force post purchase .............................................................................. 9
Void........................................................................................................ 9
Transaction recall .................................................................................. 9
Refund ................................................................................................. 10
Receipts ...................................................................11
Reprinting receipts.............................................................................. 11
Receipt examples................................................................................. 11
Continued on next page