Star Micronics TUP500 series Instructions d'installation

Product Specifications Manual

TUP500 Series

Rev. 0.00

Star Micronics Co., Ltd.

Special Products Division

Contents

1. GENERAL DESCRIPTION 1-1

2. CONFIGURATION 2-1

2.1. Basic Configuration and Descriptions of Modules 2-1

2.1.1. Basic Configuration 2-1

2.1.2. Thermal Mechanism Module 2-1

2.1.3. Presenter Module 2-1

2.1.4. Control PCB Module 2-1

2.1.5. Power Connector Cable Module 2-1

2.1.6. Roll Paper Supply Module 2-1

2.2. Optional Parts Selectable for the Modules 2-2

3. BASIC SPECIFICATIONS 3-1

3.1. Print Specifications 3-1

3.2. Character Specifications and Bar Code Specifications 3-4

3.2.1. STAR Line Mode 3-4

3.2.2. STAR Page Mode 3-5

3.2.3. ESC/POS Mode 3-6

3.3. Paper Specifications 3-7

3.3.1. Thermal Roll Paper 3-7

3.3.2. Black Mark Specifications 3-13

3.4. Thermal Mechanism Module 3-16

3.4.1. Thermal Head 3-16

3.4.2. • Auto-cutter 3-16

3.4.3. Paper Feed Motor 3-16

3.4.4. Sensors 3-16

3.5. Presenter Module 3-17

3.5.1. Conveyance Roller 3-17

3.5.2. Paper Feed Motor 3-17

3.5.3. Sensors 3-17

3.6. Roll Paper Supply Module 3-18

3.6.1. Roll Paper Holder Unit Specifications 3-18

3.6.2. Roll Paper Holder Unit Adjustment Method 3-18

3.6.3. Near-end Detector 3-21

3.7. Reliability Specifications 3-22

3.7.1. Thermal Mechanism Module 3-22

4. EXTERNAL SPECIFICATIONS 4-1

4.1. External Specifications 4-1

4.1.1. External Dimensions 4-1

4.1.2. External Drawing 4-1

4.1.3. Mass 4-1

4.2. Operating Unit Specifications 4-4

4.2.1. Switch 4-4

4.2.2. LED 4-4

4.3. Interfaces 4-4

4.4. DIP Switches 4-4

5. AMBIENT SPECIFICATIONS 5-1

5.1. Temperature and Humidity 5-1

5.1.1. When Operating 5-1

5.2. EMC (Electromagnet Compatibility) 5-2

5.2.1. Emission 5-2

5.2.2. Immunity 5-2

5.3. Vibration/Falling Shocks 5-4

5.3.1. Vibration Tests (When Packing) 5-4

5.3.2. Drop Tests (When Packing) 5-4

5.3.3. Impact Tests (When Not Packing) 5-4

5.4. Noise 5-4

5.5. Dust 5-4

5.6. Installation Posture 5-4

6. RELATED RULES 6-1

6.1. Compatible Specifications 6-1

6.2. Environmental Ordinances 6-1

7. USAGE EXAMPLE (LAYOUT EXAMPLE) 7-1

7.1. Control Board Layout 7-1

7.1.1. Control Board Layout 1 7-1

7.1.2. Control Board Layout 2 7-1

7.2. Layout of the Large Roll Paper Holder Unit (RUH-T500, Optional) 7-1

7.2.1. Horizontal Type Layout 7-2

7.2.2. Vertical Type Layout 7-2

8. PRINTER SETUP 8-1

8.1. Mounting the Units 8-1

8.1.1. Mounting the Printer 8-1

8.1.2. Layout of the Large Diameter Roll Paper Holder Unit (RUH-T500, Optional) 8-1

8.1.3. Layout of the Printer and Large Diameter Roll Paper Holder Unit 8-1

8.2. Assembly of the Large Roll Paper Holder Unit (RUH-T500, Optional) 8-3

8.2.1. Horizontal Type Layout Assembly 8-3

8.2.2. Vertical Type Layout Assembly 8-3

8.3. Fastening the Friction Spring 8-13

8.3.1. Using the Spring Base 8-13

8.3.2. When Not Using the Spring Base 8-16

8.4. Adjusting the Near-end Sensor Unit 8-19

8.4.1. Adjusting in the Roll Paper Width Direction 8-19

8.4.2. Adjusting in the Roll Paper Diameter Direction 8-19

9. HANDLING THE PRINTER UNIT 9-1

9.1. How to Set the Roll Paper 9-1

9.2. Maintenance Method 9-6

9.2.1. Periodic Maintenance 9-6

9.2.2. Handling Paper Jams 9-6

9.2.3. Releasing a Locked Cutter 9-7

9.3. Precautions for Designing 9-8

9.4. Precautions for Handling 9-10

9.5. Precautions Concerning Safety 9-12

9.6. Voluntary Control for Electromagnetic Interference 9-12

10. CIRCUIT GENERAL SPECIFICATIONS 10-1

10.1. General Specifications 10-1

11. CIRCUIT CONFIGURATION 11-1

11.1. Block Diagram 11-1

11.2. Description of Units 11-2

12. CIRCUIT CONNECTION SPECIFICATIONS 12-1

12.1. Connector Specifications and Signal Names 12-1

12.1.1. Control PCB 12-1

12.1.2. Sub-board 12-7

12.1.3. Operation Board 12-8

12.2. External Drawing 12-9

12.2.1. Main Board 12-9

12.2.2. Sub-board 12-10

12.2.3. Operation Board 12-11

12.3. Circuit Example 12-12

13. DIP SWITCH SPECIFICATIONS 13-1

13.1. Main Board DIPSW 1 13-1

13.2. Main Board DIPSW 2 13-3

13.3. RS232 Interface Board DIPSW 13-4

14. MSW SPECIFICATIONS 14-1

14.1. MSW 0 14-1

14.2. MSW1 14-3

14.3. MSW2 14-5

14.4. MSW3 14-7

14.5. MSW4 14-9

14.6. MSW5 14-11

14.7. MSW6 14-13

14.8. MSW 7 14-14

14.9. MSW8 14-15

14.10. MSW9 14-16

14.11. MSWA

15. OPERATING SPECIFICATIONS 15-1

15.1. Operating Specifications 15-1

15.2. LED Specifications 15-3

15.3. Error Specifications 15-4

15.3.1. Auto-recovery Error 15-4

15.3.2. Recoverable Errors 15-4

15.3.3. Non-recoverable Errors 15-5

15.4. Sensor Adjustment Mode Specifications 15-6

15.4.1. Sensor Adjustment Mode for PE/Black Mark (Standard Sensor) 15-6

15.4.2. NE Sensor Adjustment Mode 15-6

15.4.3. Presenter Paper Detector Sensor Adjustment Mode 15-6

16. COMMAND SPECIFICATIONS AND CHARACTER CODES 16-1

16.1. STAR Line Mode 16-1

16.2. STAR Page Mode 16-2

16.3. ESC/POS Mode 16-3

TUP500 Series Product Specifications 1-1

1. GENERAL DESCRIPTION

The TUP500 series is a line-thermal unit printer capable of high speed printing that employs a thermal line dot printing

system and is composed of a unit comprising thermal roll paper storage.

This type is used, embedded in electronic devices such as games, ATM, and information kiosks.

How to Display the Model Name

TUP500 Series Thermal Unit Printer

TUP5 9 2 ࣮24

Other A: Sold Individually

None: Standard Model

Power Specifications 24: 24 V DC

Mechanism Type 2: Standard

Printer Type 9: Presenter equipped with a recovery function as standard.

4: Presenter not included (Auto-cutter is standard.)

࣮

Country of Destination None: Shared Specifications

J1: Japanese Kanji

Installed Font None: Standard Model

TUP500 Series Product Specifications 2-1

2. CONFIGURATION

2.1. Basic Configuration and Descriptions of Modules

2.1.1. Basic Configuration

This unit is composed of modules. The configuration is shown below.

2.1.2. Thermal Mechanism Module

This is composed of the printer mechanism portion that prints using a thermal head while paper is being fed, and an

auto-cutter mechanism that cuts the paper according to a command. This is also provided a damper roller to alleviate

the shock caused by the inertia of the roll paper when feeding the thermal paper.

2.1.3. Presenter Module

The presenter module is composed of a mechanism that discharges and that recovers paper (such as receipts) that has

been printed and cut by the thermal mechanism module.

2.1.4. Control PCB Module

This is the control board that controls the thermal mechanism and the presenter.

2.1.5. Power Connector Cable Module

This is composed of the connector that connects the optional power adapter set to the control board, and the power

switch.

2.1.6. Roll Paper Supply Module

This supports the thermal roll paper on a shaft and functions to supply paper to the thermal mechanism module.

Thermal Mechanism Module (TMP542)

Presenter Module (PR500)

Control PCB Module (TBD500)

Power connector cable module (PBD-5)

Roll Paper Supply Module

Thermal Mechanism Module (TMP542)

Control PCB Module (TBD500)

Power connector cable module (PBD-5)

Roll Paper Supply Module

TUP592-24/TUP592-24J1 (Line thermal unit printer, presenter standard equipment)

TUP542-24/TUP542-24J1 (Line thermal unit printer, presenter not standard equipment)

TUP500 Series Product Specifications 2-2

2.2. Optional Parts Selectable for the Modules

This unit is used by mounting the following selectable options on each module.

The following table shows the options for each module.

Unit/Module Name Option Name

TUP592-24

TUP592-24J1

TUP542-24

TUP542-24J1

Power Adapter

PS60A-24B Adapter Set JP

PS60A-24B Adapter Set US

PS60A-24B Adapter Set EU

PS60A-24B Adapter Set UK

PS60A-24B Adapter Set AS

PS60A-24B Adapter Set CH

Large Diameter Roll Paper Holder Unit RHU-T500

Damper Roller DRU-T500B

I/F

IFBD - HD03

IFBD-HC03

IFBD-HN03

IFBD-HE05

IFBD - HU05

TMP542-24-A

Control PCB TBD500-24-A

Presenter Unit PR521-24-A

Damper Roller B Unit DRU-T500B

TBD500-24-A

TBD500-24J1-A

Power PCB PBD-5

Near-end Sensor Unit NEU-T500

Operation PCB Unit OPA-T900

I/F

IFBD - HD03

IFBD-HC03

IFBD-HN03

IFBD-HE05

IFBD - HU05

TUP500 Series Product Specifications 3-1

3. BASIC SPECIFICATIONS

3.1. Print Specifications

(1) Printing Method: Direct Line Thermal Printing Method

(2) Dot Configuration: 640 Dots/Line

(3) Dot Density: 8 dots/mm (203 dpi)

(4) Printing Region: Max. 80 mm (See Fig. 3.1.4)

Notes:

1) This printer supports 45 to 82.5 mm paper widths.

2) Also, the standard position of printing to the paper width is center of the paper width.

3) The recommended value for print margins for the print regions is more the 4 mm on

one side and more than a total of 8 mm.

4) The printer layout should have adequate left and right margins with regard to the paper

width.

5) If using a head with a maximum print width of 80 mm, it is not possible to provide an

adequate print margin left and right, so it is possible that the print region will be off the

edges of the paper.

6) Before use, check the actual layout and the media that will be used to verify that they

will work.

(5) Printing Column Count: See table below.

The maximum print positions that can be printed on a maximum print width of 74 mm are shown in

the table below when 4 mm on each side is ensured for a total print margin of 8 mm on the left and

right sides on a maximum paper width 82.5 mm.

Maximum 49 Positions 12 x 24 fonts

Maximum 65 Positions 9 x 24 fonts

Maximum 37 Positions 16 x 24 fonts

Maximum 24 Positions 24 x 24 fonts *Only for Chinese Characters

(6) Character Spacing

[M ax. P ape r W idth ] 82.5 ± 0.5 m m

[M a x. P rint W idth ] 8 0 m m (6 40 D o ts )

R e c. L eft

M argin: M in.

4m m

0.125mm

0.125 m m

Fig . 3.1 .4. P rint R eg io n

R e c. R ig ht

M argin: M in.

4m m

TUP500 Series Product Specifications 3-2

(7) Printing Speed: Printing speeds on this printer vary according to the diameter (D)

and width (W) of the roll paper being used.

Use a print speed that is appropriate for your roll paper type.

Notes:

1) Printspeedslistedabovearewhenprintingwith24V,anambienttemperatureof25˚C,

and with default print density.

2) Print speeds automatically change according to conditions such as changes in the volt-

age, head temperature conditions, and printing patterns.

3) Print speeds can slow depending on data transfer speeds and printing patterns.

4) Also, printing speeds can vary depending on the memory switch settings.

5) If printing bar codes, the resolution of reading them is dependent upon the performance of

the scanner. Therefore, if adequate reading results cannot be attained, lower the printing

speed, or adjust the size (enlarge) the size of the minimum module.

6) For high speed mode, always use paper that is less than 150 mm in diameter and less than

79.5 mm wide.

Paper conveyance may not be possible because of excessive wear on the rubber rollers or

power swings if roll paper that has an external diameter larger than 150 mm, or that is less

than 79.5 mm in width.

Note that if high-speed mode is selected when the print region is less than 71 mm, the

print speed will automatically be set to 180 mm/s (standard mode).

7) Always use the recommended type of paper. Use the print speeds and print density de-

scribed in the product specifications manual.

To use settings that are not recommended or paper that is not recommended such as

paper that has been specially treated on the back or front sides, it is recommended to

adequately test the paper prior to use to ensure that there are no problems in its use.

8) If problems such as paper conveyance length being shorter than specified causing print-

ing to be bunched together when using your selected print speed, it is recommended to

slow the printing speed and confirm the print.

(8) Paper Feed See table below.

Module Method

Thermal Mechanism Module Friction Feed Method

Presenter Module Roller Friction Feed Method

Note Models not equipped with a presenter adopt the thermal mechanism paper feed

specifications.

(9) Paper Feed Pitch: 0.125 mm *Paper feed pulse motor step (2-2 Phase Excitation)

㻾㼛㼘㼘㻌㻼㼍㼜㼑㼞㻌㻰㼕㼍㼙㼑㼠㼑㼞㻌㻔D) 㻼㼍㼜㼑㼞㻌㼃㼕㼐㼠㼔㻌㻔㼃㻕

D ≤ Ø150mm Ø150mm < D W 䠘79.5mm 79.5mm ≤ W

Standard max 180mm/s䚷○○○○

Middle max 120mm/s ○ ○ ○ ○

Low max 80mm/s ○ ○ ○ ○

High max 220mm/s ○ × × ○

Two-color Mode max 80mm/s ○ ○ ○ ○

䚷Double Resolution Mode max 120mm/s ○ ○ ○ ○

䚷Low Peak Current Mode max 150mm/s ○ ○ ○ ○

Print Mode Print Speed

Single

Color

TUP500 Series Product Specifications 3-3

(10) Line Width: See table below.

Mode Line feed amount

STAR Line Mode 4 mm or 3 mm

ESC/POS Mode Programmable

(11) Cuttable Sheet Length: See below

CONFIGURATION Cuttable Sheet Length

TUP542 25 to 300mm

TUP592 75 to 300mm

Notes:

1) To issue vouchers on models not equipped with the Presenter, always install the dis-

charge guide as described in precautions for designing in section 9.1.

Particularly, to cut off receipts to issue vouchers, always install the paper discharge guide

to operate the mechanism. Also consider measures for static electricity in the paper path.

2) When using paper that has a black mark, there is a restriction to the minimum voucher

length that can be handled. The black mark pitch should be within the allowable range.

See section 3.3.2 Black Mark Specifications for details on the black mark pitch.

(12) Print Head: Line Thermal Print Head

(13) Presenter: With Recovery Function

Notes: This does not apply to models not installed with the presenter.

(14) Emulation: (1) Star Line Mode (2) Star Page Mode (3) ESC/POS Mode

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