ReSound M60 Manuel utilisateur

USER GUIDE

BEHIND-THE-EAR HEARING INSTRUMENTS

2 3

Hearing instrument type designations for models included in this user guide are: M60, FCC ID: X26M60, IC:

6941C-M60; M70-80, FCC ID: X26M70-80, IC: 6941C-M7080; and M70-80e, FCC ID: X26M70-80e, IC:

6941C-M7080e. Please see page 8 for a list of models referring to these types.

Statement:

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including interference that may cause undesired

operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pur-

suant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harm-

ful interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from the one in which the receiver is con-

nected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modiﬁcations can void the user´s authority to operate the equipment

Intended use

Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compen-

sate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify,

and transfer sound to the ear drum of a hearing impaired person.

List of countries:

Products without wireless functionality are intended for worldwide sales.

Products with wireless functionality are intended for sale in countries within the European Economic Area

as well as Switzerland.

Speciﬁcation of restrictions: You are not allowed to operate the equipment within 20 km of the centre of Ny

Ålesund, Norway.

The products are in compliance with the following regulatory requirements:

• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive

93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Direc-

tive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.resound.com

• In US: FCC CFR 47 Part 15, subpart C, section 15.249.

• Other identiﬁed applicable international regulatory requirements in countries outside the EU and US.

Please refer to local country requirements for these areas.

• Products are categorized as receiver category 2 according to EN 300 440

• In Canada these hearing instruments are certiﬁed under models: M60/IC: 6941C-M60; M70-80/IC:

6941C-M7080; and M70-80e/IC: 6941C-M7080e.

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• This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe

B est conforme à la norme NMB-003 du Canada.

• Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this

device must accept any interference, including interference that may cause undesired operation of the device.

In Japan, this device has been granted a designation number by Ministry of Internal Affairs and Commu-

nications under “Ordinance Concerning Technical Regulations Conformity Certiﬁcation, etc., of Speciﬁed

Radio Equipment (特定無線設備の技術基準適合証明等に関する規則) ‘Article 2-1-19.’ This device should not

be modiﬁed (otherwise the granted designation number will be invalid).”

Introduction

Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology

and design, combined with the customized programming selected by your hearing care professional, will

make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you

may not have heard in years because of your hearing loss. Practice and a positive attitude are important

in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your

individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears

and hearing new sounds; other people may need more time.

Please read this manual carefully in order to wholly beneﬁt from the use of your hearing instruments. With

proper care, maintenance, and usage, your hearing instruments will aid you in better communication for

many years. Ask your hearing care professional if you have any questions.

Hearing instrument model:

Model 67: Battery size 312

Model 77: Battery size 13

Model 87/88: Battery size 13

Tube type:

Dome size:

Left serial number:

Right serial number:

ReSound is a registred trade mark of GN ReSound A/S

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Statement .............................2

Intended use ...........................3

List of countries . . . . . . . . . . . . . . . . . . . . . . . . . 3

Introduction ............................5

Description of the hearing instruments ........8

Getting started.........................10

On/Off function ........................10

SmartStart............................10

Inserting/Replacing the battery.............10

Low battery indicator ....................11

Inserting/removing hearing instruments.......12

Sports lock ...........................14

Operation of the hearing instrument .........14

Volume control (optional) .................14

Programme button (optional) ..............15

LED indicator ..........................16

Flight mode ...........................17

Telephone use ........................19

Listen to radio or TV ....................19

Cellular phones ........................19

PhoneNow ...........................20

Telecoil (optional) .......................22

Tele-loop systems ......................22

FM and Direct audio input (optional) .........22

Connecting/Disconnecting audio boots

or integrated FM........................23

Important points for FM ..................24

Battery door lock .......................24

Care and maintenance...................27

Daily maintenance ......................28

Cleaning earmoulds .....................28

Cleaning thin tubes and domes ............28

Cleaning metal hook ....................29

How to apply domes ....................29

Using ReSound hearing instruments

with smart phone apps ..................30

General precautions.....................31

General warnings.......................31

Intended use for the TSG module ...........33

TSG warnings .........................33

User instructions for the TSG module ........33

TSG volume control .....................34

TSG precautions .......................34

The scientiﬁc concepts that form the

basis for the device .....................35

Signiﬁcant physical characteristics ..........35

Prescription use of this TSG

hearing instrument ......................36

Important notice for prospective

sound generator users ...................36

TSG warning to hearing healthcare

professionals ..........................37

Battery warning information ...............38

Hearing instrument expectations ...........39

Warning to hearing aid dispensers ..........40

Important notice for prospective hearing

aid users .............................40

Children with hearing loss ................41

Troubleshooting guide ...................42

Technical Data .........................46

Warranty and repairs ....................52

Temperature test, transport and

storage information......................52

Contents

8/9

18.a

16 15 18.c

18.b

8 9

Mini behind-the-ear (BTE) hearing instru-

ments of type M60 with FCC ID X26M60,

IC number 6941C-M60 and size 312 battery

are available in the following variants:

AL967-DIW

AL767-D IW

AL567-DIW

AL467-DIW

ALT 967-D I W

ALT 767- DI W

VO967- DW

VO767- DW

VO567- DW

VOT967-DW

VOT767-DW

UP967-DW

UP767-DW

Behind-the-ear (BTE) hearing instruments

of type M70-80 with FCC ID X26M70-80,

IC number 6941C-M7080 and size 13 battery

are available in the following variants:

AL977/87-DVIW

AL777/87-DVIW

AL577/87-DV IW

AL477/87- DV IW

ALT 977/87-D VI W

ALT777/87-DVIW

ALT577/87- DV I W

Behind-the-ear (BTE) hearing instruments

of type M70-80e with FCC ID X26M70-80e,

IC number 6941C-M7080e and size 13 battery

are available in the following variants:

VO988-DW

VO977-DW

VO788-DW

VO777-DW

VO588-DW

VO577-DW

VOT988-DW

VOT977-DW

VOT788-DW

VOT777-DW

UP988-DW

UP988-DLW

UP977- DW

UP977- DLW

UP788-DW

UP788-DLW

UP777-DW

UP777-DLW

The identiﬁcation number for the M60, M70-80 and

M70-80e device models can be found at location

“10” as indicated in the illustrations on the next

page.

1. Programme button

2. Battery compartment & On/Off switch

3. Sound outlet

4. Front microphone inlet

5. Back microphone inlet

6. Volume control (optional)

7. Direct audio input

8. Left/Rightindicator (Left=Blue/Right=Red)

9. Battery lock (optional)

10. Model

11. Manufacturer

12. Serial number

13. LED indicator (optional)

14. Battery lock release (optional)

15. Earhook

16. Earmold and tubing

17. Thin Tube

18. Domes/earmold

a. Open dome

b. Tulip-Dome

c. Custom earmold

19. Sports lock (optional)

Traditional ﬁtting

(earmold and tube)

Open ﬁtting

(Thin Tube and dome)

10 11

Getting started

On/Off function

1. When the battery door is closed, the hearing instrument turns on, and

the default program will be activated.

2. To turn off the hearing instrument, open the battery door. Many

individuals can use their ﬁngernail to pull it open.

iTip: The DAI boot or integrated FM must be removed before battery

door will open.

SmartStart

Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on

just prior to placing them on your ear, your hearing care professional can activate a function called Smart-

Start. This function will delay the time in which the hearing instruments turn on by several seconds after the

battery compartment is closed. With SmartStart, a beep will be heard for each second of the delay period.

Inserting/Replacing the battery

1. Open the battery door completely by using your ﬁngernail. Remove the used battery if present.

2. Prepare the new battery (please refer to page 5 for information on appropriate battery type/size for your

hearing instrument). Remove the protective foil and wait 2 minutes before inserting the battery into the

hearing instrument to allow activation of the battery.

3. Insert the new battery with the positive side in the

correct position.

4. Gently close the battery door.

Off

iTip:

1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year.

2. Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary

battery consumption.

3. Remove the sticker from the battery and let it air for 2 minute before you insert it.

4. If hearing instrument is experiencing frequent loss of connection to ReSound Unite accessories, contact

your hearing care professional for a list of low impedance batteries.

Low battery indicator

Your hearing care professional can activate a low battery indicator in your hearing instruments. The hearing

instrument will reduce ampliﬁcation and play a melody if battery power gets too low. This signal will recur

every ﬁve minutes until the hearing instrument automatically switches off. The timing of the low battery

indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare

batteries on hand.

Low battery indicator (instruments paired with accessories only)

Active usage of the ReSound Unite accessories (Remote Control, Phone Clip, TV streamer and Mini Mi-

crophone) or an FM receiver requires more battery power from the hearing instruments than when they are

working without accessories which means that battery life is highly dependent on the amount of wireless

accessory usage. When the battery in the hearing instrument has depleted to a level at which use of Re-

Sound Unite TV Streamer, Phone Clip and Mini Microphone cannot be supported, the hearing instrument

will play two sets of descending tones. After this, your hearing instrument and ReSound Unite Remote

Control will continue to work as usual, but you will not be able to use your ReSound TV Streamer, Phone

Clip, and Mini Microphone. At some point the battery level will also be too low to support the remote control

as well and you will once again hear the descending tones. The hearing instruments will continue to work as

usual. Once a new battery is inserted, full operation of the accessories will resume.

12 13

Inserting/Removing hearing instruments

Insertion (custom earmoulds)

1. Hold the earmould between your thumb and index ﬁnger and position its sound

outlet in your ear canal.

2. Slide the earmould all the way into your ear with a gentle, twisting movement.

3. Turn the top part of the earmould gently backwards and forwards so that it tucks

behind the fold of skin above your ear canal.

4. Move the earmould up and down and gently press to ensure it is positioned

correctly in the ear. Opening and closing your mouth can ease insertion.

5. Make sure the hearing instrument is seated behind the ear.

By experimenting, an easier method may be discovered. With proper insertion, hearing

instruments should ﬁt snugly but comfortably. If the hearing instruments cause irritation

of the ears, contact your hearing care professional.

iNote: Never attempt to modify the shape of the hearing instrument, earmoulds,

or tubing yourself.

iTip: It may be helpful to pull your ear up and outward with your opposite hand during insertion.

Removal (custom earmolds)

1. Hold a portion of your earmould towards the back of the ear.

2. Pull the earmould outward and simultaneously rotate the earmould forward.

3. Consult your hearing care professional if you have difﬁculties removing the hearing instrument.

Insertion (domes/custom earmoulds with thin tubes)

1. Hold the thin tube where it bends, and gently

place the dome into the ear canal. Push the dome

far enough into the ear canal so that the thin tube

lies ﬂush with the head.

2. It is important that the tube and the dome ﬁt

correctly into your ear.

3. When the dome is place correctly, you should

not be able to see the thin tube sticking out when

facing a mirror.

iNote: You should never attempt to bend or modify the shape of the thin tube.

Removal (domes/custom earmoulds with thin tubes)

1. Hold the thin tube with your thumb and foreﬁnger and remove the tube.

2. For thin tube custom earmoulds, grasp the removal string and pull the earmould

outward.

3. Consult your hearing care professional if you have difﬁculties removing the

hearing instrument.

14 15

Sports lock

The Sports lock will be applied or adjusted by your hearing care professional.

Operation of the hearing instrument

Volume control (optional)

The volume control will allow the volume of hearing instruments

to be increased or decreased.

1. To increase the volume, push the volume control up.

2. To decrease the volume, push the volume control down.

When volume is increased or decreased, a beep signal will be heard for

each incremental change. When the upper or lower limits of the volume

range are reached, a beep signal with a longer duration will be heard.

If you have two hearing instruments with the synchronization function

enabled, volume control adjustments to one instrument will automatically repeat in the second instrument.

When a volume control adjustment is made in one instrument, you will hear a conﬁrmation beep. A beep in

the second instrument will follow.

Your hearing care professional can disable the volume control function if it is not desired. The volume con-

trol can also be replaced with a non-functional cover.

Programme button

Depending on your experience level with hearing instruments, individual

hearing needs, and the type of listening environments you experience,

your hearing care professional may activate additional programmes. If

additional programmes have been activated, the following list explains

how they work.

Programme Description of when to use

1. You can switch between programmes by pushing the push button once.

2. You will then hear one or more beeps. The number of beeps indicates which programme you have

selected (one beep = programme one, two beeps = programme two, etc.).

3. When the hearing instruments are turned off and then back on, the hearing instrument always returns

to the default setting (programme one).

16 17

If status indications are enabled, the LED indicator will blink every 5 seconds to show in which programme

the hearing instrument is operating. The blink pattern associated with each programme is illustrated in the

table on the next page. Low Battery is indicated by a rapid series of blinks followed by a short pause then

the series is repeated again until the battery is full discharged. Your hearing care professional can demon-

strate the various blinks during the hearing instrument ﬁtting.

Startup Signal Normal Start

Flight Mode

Change Program Program 1

Program 2

Program 3

Program 4

FM / Streamer

Change Volume Volume Up/Down

Volume Limit

Low Battery ...

iFlight mode*

When boarding a ﬂight or entering an area where RF transmitters are prohibited, wireless functional-

ity must be deactivated, as it is not allowed to radiate radio signals during ﬂights or in otherwise restricted

areas.

If you have two hearing instruments with the synchronization function enabled, program changes to one

instrument will automatically repeat in the second instrument. When a program change is made in one

instrument, you will hear the same amount of conﬁrmation beeps in the second instrument.

LED Indicator (optional)

Some paediatric hearing instruments are equipped with a visual indi-

cator which blinks to show the instrument status. Your hearing care

professional can activate the LED indicator either to show only control

changes (such as increasing or decreasing volume or changing pro-

gramme) or both control changes and periodic status updates. The

LED indicator can also be disabled.

When enabled, the LED indicator will light continuously for several seconds when the instrument is turned

on. If Wireless Flight Mode is activated, this indication changes to a double-blink series (see Flight Mode,

page 17).

When enabled, the LED indicator will blink whenever the programme button is pressed. The number of

blinks indicates which programme you have selected (one blink = programme one, two blinks = programme

two, etc.). When activating audio streaming from a ReSound Unite accessory (Phone Clip, TV streamer or

Mini Microphone or when an FM / DAI audio program is selected, the connection will be indicated by a

long blink followed by a short. Volume change (up or down) is indicated by a short blink. A volume limit is

indicated with a long blink.

*Wireless models only

18 19

Telephone use

Finding the optimal position for holding a telephone may require practice for some

individuals, and one or more of the following suggestions may be helpful.

1. Hold the telephone as you would normally.

2. Hold the telephone towards the top of the ear (closer to where the microphones

are).

3. If whistling occurs, it may take a few seconds of holding the telephone in the

same position before the hearing instrument eliminates the feedback.

4. Any whistling may also be decreased by holding the telephone slightly away

from the ear.

5. Depending on your individual needs, your hearing care professional may activate a programme

speciﬁcally for telephone use.

Listen to radio or TV

When listening to the TV or the radio, start out by listening to news commentators since they usually speak

clearly, then try other programmes. If you ﬁnd it difﬁcult to listen to TV or radio, your hearing care profes-

sional will be able to give you advice on available accessories to enhance your listening capabilities for TV

and radio.

Cellular phones

Your hearing instrument is designed to comply with the most stringent Standards of International Electro-

magnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree

of disturbance can be due to the nature of your particular cellular phone or of your wireless telephone

service provider.

For Alera wireless hearing instruments follow the following steps to enter and leave ﬂight mode:

It is possible to disable wireless operation by opening and closing the battery compartment of the hearing

instrument while at the same time pressing the push button.

When disabled manually, wireless operation may be re-enabled by opening and closing the battery com-

partment normally, (i.e. without at the same time pressing the push button).

For Verso and Up wireless hearing instruments follow the following instructions to enter and

leave ﬂight mode:

It is possible to disable wireless operation by opening and closing the battery compartment three times

within a ten second period (open-close, open-close, open-close). Your instruments will now be in ﬂight

mode.

If the hearing instrument is in ﬂight mode, the hearing instrument must have been operating in ﬂight mode

for at least 10 seconds before attempting to enable wireless again. it is possible to re-enable wireless opera-

tion by opening and closing the battery door once. 10 seconds after this operation is completed, wireless

operation will begin again.

iNote: It is important to wait an additional 15 seconds after wireless function resumes before open-

ing and closing the battery compartment again for any reason. If the battery compartment is opened and

closed during this 15 second window, ﬂight mode will resume.

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