ReSound Essence ES50 Manuel utilisateur

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ReSound Essence ITE, ITC & CIC

ES50, ES50-D, ES50-P, ES50-DP,

ES30, ES30-D, ES30-P, ES30-DP

ES10, ES10-P

RESOUND Essence

IN-THE-EAR HEARING INSTRUMENTS

PERSONAL HEARING SYSTEM

Congratulations on the purchase of your new fully-digital

GN ReSound hearing instrument!

This booklet describes the features available for the custom t

hearing instrument models in the ReSound Essence product

line. The available options depend on the hearing instrument

model; your hearing care professional will highlight the fea-

tures of your particular hearing instrument.

GN ReSound’s advanced technology and customized program-

mes, selected by your hearing care professional, will offer you

the best possible hearing solution to maximize listening situa-

tions in your family life, your professional life and your social

life.

Your hearing instrument has been adjusted for your individual

hearing loss. Please familiarize yourself with the information

in this booklet. Proper understanding and use of your new

GN ReSound hearing instrument will allow you to derive maxi-

mum hearing benet.

This instruction manual covers the following ReSound Essence

custom products: ES50, ES50-D, ES50-P, ES50-DP, ES30, ES30-D,

ES30-P, ES30-DP, ES10 and ES10-P

ReSound Essence is a trademark of GN ReSound A/S.

This booklet & your instrument

In this booklet you will nd instructions for inserting, using and

caring for your new hearing instrument.

Contents page

Your ReSound Essence Hearing Instrument ....................4

On/Off Function ..................................................5

Low Battery Warning ............................................5

Changing the Battery ............................................6

Battery Warning Information....................................7

Inserting the Instrument.........................................8

Removing the Instrument........................................9

Recognizing Left & Right instrument..........................10

Volume Control.................................................11

Programme Selector ...........................................12

Your Programme Environments ...............................12

T-programme ................................................... 13

Directionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Hearing through Induction loop............................... 15

Daily Maintenance ............................................. 16

Cleaning the Microphone Sound Inlet......................... 16

Repairs.......................................................... 17

Troubleshooting Guide......................................18-19

General Precautions ........................................... 20

Technical Data.................................................. 21

Key Word Index.................................................22

Your ReSound Essence ES10 and ES10-P Hearing Instruments

Your ReSound Essence ES30, ES30-D, ES30-P and ES30-DP

Hearing Instruments

Your ReSound Essence ES50, ES50-D, ES50-P and ES50-DP

Hearing Instruments

Turning on and off

Your ReSound Essence custom aid is

equipped with an on/off switch integrated

into the battery compartment. Turn your

hearing instrument on by closing the battery

door. Turn your instrument off by opening

up the battery door. When rst turned on, your hearing instru-

ment will always start in program 1. To read more on this sub-

ject, turn to page 12

• Turning your instrument off when you are not using it will in-

crease the battery life.

• At night, turn off your instrument and open the battery door

completely. It will allow moisture in your instrument to evapo-

rate and will increase the instrument’s life span.

Wax guard

Microphone opening

Pull out cord

Battery door

Vent (optional)

Wax guard

Microphone opening

Volume wheel

(optional)

Battery door

Programme button

(optional)

Wax guard

Microphone

opening

Volume wheel

(optional)

Battery door

Programme button

(optional)

Vent (optional)

On-close

Off-open

Microphone opening

Microphone

opening

Low Battery Warning

The hearing instrument has a soft low-battery-warning signal

(beep-beep) that you will hear when the battery voltage/power

gets too low. The signal indicates you should replace the bat-

tery. We recommend that you always carry a spare battery with

you. The battery-warning signal will be repeated every 5-10 mi-

nutes until the battery runs out of power. The instrument will

then automatically turn off.

Changing the Battery

Open the battery compartment

completely, using your nger-

nail to pull back on the small

ridge located at the top of the

door. After removing the old

battery, insert the new one with

the“+” (at) side facing the “+”

on the battery door. Make sure

the battery has been placed cor-

rectly into the slot.

Instrument type Battery type

ES10/ES10-P CIC/CIC P 10A zinc-air

ES30/ES30-D/ES30-P/ES30-DP ITC/ITC-D/ITC-P/ITC-DP 312 zinc-air

ES50/ES50-D/ES50-P/ES50-DP ITE/ITE-D/ITE-P/ITE-DP 13 zinc-air

Please note that if the battery is weak, the hearing instrument

performance will be reduced. Removing the battery when you

are not wearing the instrument will help prevent corrosion of

the battery contacts and prolong battery life.

Battery Warning Information

Batteries contain dangerous substances and should be dis-

posed of carefully in the interest of your safety and for the

environment.

• Do NOT attempt to recharge batteries which are not speci-

cally designated rechargeable as they may leak or explode.

• Do NOT attempt to dispose of batteries by burning them.

• Keep batteries away from small children and pets.

• Do NOT place batteries in your mouth.

If swallowed, seek immediate medical attention.

Inserting your instrument

To insert the hearing instrument

into your ear:

1. Grip the instrument with your

thumb and forenger, either

above, below or on the sides

of the hearing instrument (as

shown). The programme button

should always be located on the

outer top portion of the instru-

ment.

2. Place the sound outlet portion

into your ear canal.

3. Insert the hearing instrument

carefully with a slight “cork-

screw” motion.

By experimenting, you may nd a method that is easier for you.

When properly inserted, the instrument should t comfortably

and snugly in your ear. It is important that the custom shell ts

correctly into your ear. If your hearing instrument irritates your

ear in any way and prevents you from wearing your hearing in-

strument, please contact your hearing care professional to have

the custom shell modied. You should never attempt to modify

the shape of the custom shell yourself.

Removing your instrument

To remove the hearing instrument:

1. Gently massage behind your

earlobe with an upward and

downward motion to dislodge

the instrument.

2. Place your thumb on the bot-

tom of the instrument and your forenger on the top. Care-

fully remove the instrument from your ear canal with a slight

“corkscrew” motion.

By experimenting, you may nd a method that is easier for you.

Consult your hearing care professional if you have difculty

removing the hearing instrument.

Recognising left and right instrument

Your hearing instrument is custom-made to t your ear. There-

fore, right and left instruments differ in shape.

Your hearing instrument is marked with either a left or right in-

dication:

• A left instrument has a blue wax guard or blue dot;

• A right instrument has a red wax guard or red dot.

This is easy to remember: Red = Right.

The colour dot must point upwards on the CIC instruments

when inserted into the ear.

Do not swap your hearing instruments. Please pay attention to

this during cleaning, storing, and inserting.

Volume Control

Certain ITE or ITC models are equip-

ped with a volume control that al-

lows you to set and control the

volume manually.This option is not

available for CIC instruments.

During the tting of the instrument,

your hearing care practitioner will

select an optimal volume setting

for you. Please note this setting level.

To increase the volume with the instrument t to your ear, turn

the volume control wheel clockwise (towards the front of your

head). To reduce the volume, turn the volume control wheel

counter-clockwise (towards the back of your head.).

Please note that your instrument has been t by your hearing

care professional and that your hearing loss requires a certain

amount of amplication. This will also effect how much you are

able to increase the volume on your instrument.

If you prefer not to use the volume wheel your hearing care

practitioner can disable it..

Programme Selector

Certain hearing instrument models are

equipped with a push button. This en-

ables you to have up to three listening

programmes, each of them suitable for

different situations. The number of pro-

grammes available will vary depending

on the model.

If you have an ITE or ITC hearing instrument, your hearing care

professional can programme multiple programmes into your in-

strument. You can select programmes simply by depressing the

programme selector once. You will then hear one, two or three

” beeps”, indicating which programme you have selected. Your

hearing instrument will switch programmes as follows:

Examples:

If you have at least 2 programmes: If you are in the default pro-

gramme, programme 1, press the programme button once to

get to programme 2. You will hear 2 beeps when you are in pro-

gramme 2.

3 programmes: If you are in programme 1, press the programme

button twice to get to programme 3. You will hear 3 beeps when

you are in programme 3.

To get back to programme 1, press the programme button, until

you hear just 1 beep.

You can also get back to programme 1 by turning your instru-

ment off and then on again.

Your Programme Environments

Let your Hearing Care Professional ll out the following table:

No. Programme Description of when to use

programme Type

T-programme (Telecoil programme)

Your hearing instrument might have a built in function, the te-

lecoil, which can enable you to hear better on the telephone

and in churches or halls that have an induction loop system in-

stalled in them. In order to activate this function, the telecoil

programme has to be selected. In this programme you typically

will hear no sounds from the microphone, therefore most en-

vironmental sounds will be lost. If you wish, your hearing care

practitioner can change the setting in such a way that you hear

the microphone and the telecoil simultaneously.

Directionality

The ReSound Essence models ES30-D, ES30-DP, ES50-D and

ES50-DP are equipped with two microphones and thus offer

directionality. The purpose of directionality is to enhance

speech understanding in noisy situations. Directionality makes

it easier to hear speech in front of you, while sounds coming

from the back are suppressed. Please ask your hearing care

professional how to activate directionality.

Using the telephone with induction loop.

• Switch your instrument to the

tele coil programme.

• Hold your telephone handset be-

hind your ear, close to the hearing

instrument (2- 3 cm.) and slightly

tilt the receiver outwards.

• Listen to the dial tone and move

the handset a little to nd the position that gives the best re-

ception.

• If necessary, turn the volume up or down.

• When nished using the phone, switch your instrument back

to the microphone programme.

If the phone you are using has a poor telecoil signal, or your

instrument does not have a telecoil, use program 1 instead.

Do not hold the handset too tightly against your ear since this

extra period might cause ’whistling’.

Hearing through an induction loop

Many public places, churches, theatres and cinemas, have in-

duction loop systems. In these particular rooms, the induction

loops transmit, wirelessly, the sound of the presenter or show.

At home, radio or television can be connected to an induction

loop system. Sound quality through an induction loop is often

better because noise from the environment is not amplied.

• Switch your instrument to the telecoil programme.

• Choose a good location. Reception is not clear in all loca tions;

it depends on the position of the induction loop. Watch for

signs or try moving your seat.

• If necessary, adjust the volume up or down.

• After the service or show, switch your instrument back to

standard programme. You will now hear through the micro-

phone again.

• If the sound in the telecoil program is too soft, ask your he-

aring care practitioner to make an adjustment.

• Your hearing care practitioner will gladly provide you with

advice regarding an induction loop system at home. Ask for

it.

Daily Maintenance

Keep your hearing instrument clean

and dry. Wipe the case with a soft

cloth/brush or tissue after use to

remove oil or moisture. If the instru-

ment has been exposed to high hu-

midity or perspiration, enclose it in a sealed container together

with a drying agent (desiccant) overnight. Consult with your

hearing care professional regarding which drying agent to use.

To avoid the need for unwarranted repairs:

• Never immerse the instrument in

water or other liquids since this

may cause permanent damage

to the circuitry.

• Protect your hearing instrument

from rough handling, and avoid

dropping it on hard surfaces or

oors.

• Do not leave the instrument in or near direct heat or sunlight

since excessive heat can damage the instrument or deform

the casing.

Cleaning the Microphone Sound Inlet

For proper function of the microphone, it is important to clean

the sound inlet to remove dust, ear wax or other debris. The soft

brush, provided with your hearing instrument, can be used for

this purpose. Consult your hearing care professional regarding

proper use of the tool.

Changing the Sound Outlet Filter/Cleaning the Sound Outlet

Your ReSound Essence hearing instrument may be equipped

with a sound outlet lter (consult your hearing care profes-

sional). This lter is located at the end of the sound outlet and

prevents debris from getting into the hearing instrument. If the

hearing instrument seems to have lost power and changing the

battery does not help, the lter may be blocked, and need to

be changed. Your hearing care professional can instruct you

on how to change the lter. If your hearing instrument does

not have a lter, ear wax and/or other debris may collect in the

sound channel. The cleaning loop, provided with your hearing

instrument, can easily be used to remove this material. Your he-

aring care professional can instruct you on how to properly use

this tool. When using this tool, be careful not to damage or pull

the tubing placed at the opening of the sound outlet. If this is

pulled out, the hearing instrument may need to be returned for

repair.

Repairs

If your GN ReSound hearing instrument malfunctions, it must

be repaired by a qualied technician. Do not attempt to open

the case of the hearing instrument since this would invalidate

the warranty. If your GN ReSound hearing instrument requires

service, please contact your hearing care professional for assi-

stance.

TROUBLESHOOTING GUIDE

SYMPTOM CAUSE

No sound • Not turned on

• Dead battery

• Battery improperly inserted

• Blocked sound outlet lter

Not loud • Loose shell

enough • Change in hearing

• Excessive ear wax

• Blocked sound outlet lter

• Volume set too low

Whistles • Loose shell

• DFS needs re-initialization

Sound not clear • Weak battery

or distorted • Poorly tting shell

• Hearing instrument damaged

• Hearing instrument settings not optimal

If you experience additional problems not addressed in this

guide, please contact your hearing care professional.

POSSIBLE REMEDY

• Turn on

• Replace battery

• Insert battery properly

• Change lter or consult your hearing care professional

• Reinsert carefully

• Consult your hearing care professional

• Consult your physician

• Change lter or consult your hearing care professional

• Consult your hearing care professional

• Remove and reinsert

• Consult your hearing care professional

• Replace battery

• Consult your hearing care professional

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