ReSound AZURE AZ10 Manuel utilisateur

USER GUIDE

ReSound AzureTM CIC

and ReSound AzureTM MiniCanal

AZ10, AZ10-B, AZ10-P, AZ10-BP

AZ20, AZ20-P

ReSound AzureTM

Your new digital ReSound AzureTM hearing instruments will enable you

to hear sounds that you may not have heard in years because of your

hearing loss. Practice and a positive attitude are important in learning

to use hearing instruments. While some people adjust quickly to

wearing hearing instruments in their ears and hearing the new sounds,

other people may need more time.

The intent of this user guide is to provide information on the many

aspects of using hearing instruments. Your hearing instruments have

been adjusted to your hearing loss by your hearing care professional.

Familiarising yourself with the functions of your new hearing

instruments will help you get optimal beneﬁt.

ReSound AzureTM is a trademark of ReSound.

Contents Page

Illustration of the hearing instrument...........................4-5

Adjusting to a world of new sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

New sounds ........................................................6

How to adjust ......................................................7

How to use the hearing instrument ...............................8

On/off function.....................................................8

SmartStart .........................................................8

Inserting the hearing instrument..................................9

Volume control (optional for AZ20) ...............................10

Removing the hearing instrument................................11

Programme selector ..............................................12

Telephone use ..................................................14-15

Low battery warning..............................................16

Changing the battery .............................................16

When not in use ...................................................16

Maintenance ......................................................17

Daily maintenance ................................................17

Cleaning and replacing the sound ﬁlters .........................18

Warnings and precautions.....................................19-21

Repairs ............................................................22

Technical data .....................................................23

Troubleshooting................................................24-25

Key word index.................................................26 -27

2 3

ReSound AzureTM CIC

1. Programme Selector

2. Battery Compartment & On/Off Switch

3. Sound Outlet

4. Microphone Sound Inlet

5. Volume Control

6. Removal Cord

7. Air Vent

8. Serial number

9. Model

10. Manufacturer

ReSound AzureTM MiniCanal

1. Programme Selector

2. Battery Compartment & On/Off Switch

3. Sound Outlet

4. Microphone Sound Inlet

5. Volume Control

6. Removal Cord

4 5

GN ReSound

ReSound Azure

XXXXXXX

Adjusting to a World of New Sounds

New Sounds

A hearing loss is typically acquired gradually over many years. You may

have become accustomed to an everyday life with fewer sounds, which

also means hearing less noise than people with normal hearing hear.

With your new hearing instruments you will experience many sounds

that you may not have heard for years. It will take time to get used to all

these sounds again. Some examples of these sounds are:

• The clock ticking

• Turning pages of the newspaper

• Children’s voices

• Whispers and soft speech

• Car noise

• Birdsong

• The sound of your own footsteps

How to adjust

If you are inexperienced with hearing instruments it is advisable to:

1. Use your hearing instruments every day

2. Wear your hearing instruments for just a couple of hours a day

during the ﬁrst week

3. Gradually increase time you wear your hearing instruments.

It can take several months for your brain to get used to all the “new”

sounds around you. Start using your hearing instruments in mainly

quiet surroundings and start with a comfortable volume (the hearing

care professional will ensure this). Listen to and get familiar with all

sounds in your home, such as a ticking clock, water running in the

sink, or silverware used on a plate. In quiet surroundings, converse

with a person you know well. Listen to a TV or radio at home. After

you have used the hearing instruments for a while you will be ready

for more demanding listening situations, like conversation with a

group of two or three people.

6 7

How to Use the Hearing Instrument

On/Off Function

Your ReSound AzureTM hearing instrument is equipped with an on/off

switch integrated into the battery compartment.

1. When the battery compartment is fully closed, the instrument is

turned on

2. To turn the instrument off, open the battery compartment. Many

individuals use their ﬁngernail to pull it open.

3. Whenever you are not using the instrument, remember to turn it off

to stop battery consumption

SmartStart

SmartStart allows you to insert the instrument in your ear without

the hearing instrument squealing. It delays the switch-on time by 10

seconds after closing the battery compartment. A beep each second is

presented during this time.

Insertion of the Hearing Instrument

To insert the hearing instrument into your ear:

1. Hold the instrument with your thumb and foreﬁn-

ger (as shown), either above and below or on the

sides (as illustrated)

2. Place the sound outlet portion into your ear canal

3. Insert the instrument into your ear canal

Note:

It may be helpful to pull your ear up and outward,

with your opposite hand, while inserting.

By experimenting, you may ﬁnd a method that is easier for you.

When properly inserted, the instrument should ﬁt comfortably and

tightly in your ear. It is important that the custom shell ﬁts correctly

into your ear. If the hearing instrument irritates your ear in any way

please contact your hearing care professional to have the custom

shell modiﬁed. You should never attempt to modify the shape of the

custom shell yourself.

Tip

Opening and closing your mouth can ease insertion.

8 9

Volume Control on MC (optional)

Your ReSound AzureTM AZ20 hearing instruments have an optional vol-

ume control. When using the instrument, you can increase the volume

by turning the volume control forward (towards your face when you are

wearing the instrument) and reduce volume by turning it backward.

For each volume step, you will hear a “beep” signal indicating the change.

The loudness of the “beeps” will increase as you turn the volume up and

decrease as you turn it down. If you reach the upper or lower limit of the

volume control range, there will be a different type of “beep” signal with a

lower pitch.

Your hearing care professional may have activated a function in the

hearing instrument enabling the instrument to learn how you adjust

the volume control in different listening environments. As it learns your

volume preferences, the instrument eventually changes the volume for

you automatically. This function can be turned off or reset by your hear-

ing care professional.

Removing the Hearing Instrument

To remove the hearing instrument, simply pull the removal cord with

your thumb and foreﬁnger and pull outward. Consult your hearing care

professional if you have difﬁculty removing the hearing instrument.

10 11

Programme Selector (Standard on AZ10-B/AZ10-BP and

optional on AZ20/AZ20-P)

You can have up to four different programmes on your hearing instru-

ment. The selection of programmes can be changed by your hearing

care professional.

1. You can switch between programmes by pushing the programme

selector once

2. You will then hear one or more “beeps”. The number of beeps indi-

cates which programme you have selected

3. You can always return to programme 1 by turning your instrument

off and then on again, or by placing it in stand-by mode and then

returning to its operating mode

Your Programme Environments:

(to be completed together your hearing care professional):

Programme Description of when to use

Stand-by Function

In stand-by mode, the hearing instrument will not process sound

or deliver an acoustic signal to the ear. When in this mode, a small

amount of power will be used. To put the instrument in stand-by

mode, hold down the programme selector for 5 seconds. You will hear

a series of beeps and the device will be in stand-by mode. To return to

standard mode, press the programme selector once. This can only be

done after at least 5 seconds in the stand-by mode.

12 13

Telephone Use

You can use the telephone with your hearing instruments. Using the

telephone while using your hearing instruments may require some

practice.

On occasion, you may notice a whistling (feedback) when the tele-

phone is held close to the hearing instrument. To reduce the potential

for this problem, your hearing instrument is equipped with an adap-

tive digital feedback suppression system (Stabilizer DFS) which allows

for use of the telephone while greatly reducing the risk of feedback.

Hold the phone close to the hearing instrument, but not directly on it.

If there is feedback, it may take a few seconds for the instrument to

adapt and eliminate it

Cellular phone

If you use a cellular phone you may experience a buzzing or clicking

noise. This is caused by the strong signal of the cellular phone.

Consult with your hearing care professional for options to improve

the sound quality

14 15

Low Battery Warning

Your hearing care professional can activate a Low Battery Warning

function in your hearing instruments. When the battery voltage/power

decreases to a certain level, the instrument will emit ﬁve soft beeping

signals. This sequence will continue every ﬁve minutes until the instru-

ment automatically switches off. It is recommended that you keep a

spare battery on hand.

Changing the Battery

1. Open the battery compartment completely

by using your ﬁngernail

2. After removing the old battery, insert the

new one

3. Always use Zinc-Air size 10A

It is important to insert the battery with

the positive side in the correct position.

The battery door has a + marking to help determine correct insertion.

Tip

Removing the battery when you are not wearing the instrument for a

longer period will help prevent corrosion of the battery contacts.

Maintenance

Daily Maintenance

It is important to keep your hearing instrument clean and dry every

day. To clean the instrument, use a soft cloth. If the instrument has

been exposed to high humidity or perspiration, use a drying kit that is

available from your hearing care professional.

To avoid the need for repairs:

1. Never immerse the instrument in water or other liquids since this

may cause permanent damage to the hearing instrument

2. Protect your hearing instrument from rough handling, and avoid

dropping it on hard surfaces or ﬂoors

3. Do not leave the instrument in or near direct heat or sunlight since

excessive heat can damage the instrument or deform the casing

16 17

Cleaning and Replacing the Sound Filters

Cleaning the Microphone Sound Inlet

For proper function of the microphone, it is important to clean the

sound inlet to remove dust or other sound-disturbing debris. The soft

brush, provided with your hearing instrument, can be used for this

purpose. Your hearing care professional can instruct you on how to

properly use this tool.

Changing the Sound Outlet Filter/Cleaning the Sound Outlet

Your ReSound AzureTM hearing instrument may be equipped with a

sound outlet ﬁlter (consult your hearing care professional). This ﬁlter is

located at the end of the sound outlet and prevents debris from getting

into the hearing instrument. If the hearing instrument seems to have

lost power, and changing the battery does not help, the ﬁlter may be

blocked, and needs to be changed. Your hearing care professional can

instruct you on how to change the ﬁlter.

If your hearing instrument does not have a ﬁlter, ear wax and/or other de-

bris may accumulate in the sound channel. The cleaning loop, provided

with your hearing instrument, can be used to remove this material. Your

hearing care professional can instruct you on how to properly use this

tool. When using this tool, be careful not to damage or pull the tubing

placed at the opening of the sound outlet. If this is pulled out, the hear-

ing instrument may need to be returned for repair.

General Precautions

1. Do not leave your hearing instrument in the sun, near an open ﬁre or

in a hot, parked car

2. Do not wear your instrument while showering, swimming, in heavy

rain or in a moist atmosphere such as steam bath or sauna

3. Should your hearing instrument become wet or moist, use the

drying kit that your hearing care professional has recommended.

Do not place the hearing instrument in a very warm place to

remove moisture (for example, the oven or use a hair dryer).

Direct or indirect heat can damage the instrument.

4. Remove your hearing instrument when applying such things as

cosmetics, perfume, aftershave, hair spray, and suntan lotion.

These might get into the instrument and cause damage.

18 19

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