ReSound BTE Manuel utilisateur

RESOUND BTE

(BEHIND-THE-EAR)

HEARING INSTRUMENTS

USER GUIDE

Distributed by:

ReSound North America

8001 Bloomington Freeway

Bloomington, MN 55420

phone: 1-888-735-4327

ReSound Canada

303 Supertest Road

Toronto, Ontario M3J 2M4

phone: 1-888-737-6863

gnresound.com

[email protected]

MK602040 Rev.B

2ReSound BTEs 3

CONTENTS PAGE

Adjusting to a world of new sounds 4

Turning your hearing instrument on and off 5

SmartStart™ 5

Inserting the hearing instrument 6

— with standard earmold and tubing

— with Thin Tube/Flex-Tube™/receiver

tube and dome

Removing the hearing instrument 9

Volume control 10

Program selector 11

Your program environments

Stand-by mode 12

Telephone use 12

Cell phone

Using assistive listening systems 14

Direct audio input (DAI) 14

Low battery warning 15

Changing the battery 15

Battery warning information 16

Daily maintenance 17

Maintaining the earmold and tubing 18

Maintaining the Thin Tube/Flex-Tube™

and dome 19

Receiver tube 20

Maintaining the receiver tube and dome 20

Changing the dome 21

HF3 wax protection system 24

General precautions 26

General warnings 27

Important notice for prospective

hearing aid users 28

Children with hearing loss 30

Warning to hearing aid dispensers 31

Troubleshooting guide 32

Warranty and repairs 34

RESOUND BTE (BEHIND-THE-EAR)

HEARING INSTRUMENTS

Congratulations on the purchase of your new fully

digital ReSound hearing instruments!

ReSound’s state-of-the-art hearing instrument tech-

nology and the customized set-up selected by your

hearing healthcare professional will bring outstanding

sound quality to your family, social and professional

lives.

Your ReSound hearing instruments have been

adjusted to your individual hearing loss. Please famil-

iarize yourself with the information in this booklet.

Proper understanding and use of your new ReSound

hearing instruments will allow you to derive maximum

hearing beneﬁt.

Please refer to the accompanying Quick Reference

or User Instructions for Tinnitus Sound Generators

for illustrations of your speciﬁc instrument model,

technical information as well as additional information

related to the proper use of your hearing instruments.

Note: Since this booklet covers multiple models of

hearing instruments, the illustrations may vary slightly

from your particular model.

4ReSound BTEs 5

TURNING YOUR HEARING INSTRUMENT

ON AND OFF

Your ReSound BTE hearing instrument is equipped

with an on/off switch integrated into the battery

compartment.

1. When the battery compartment is fully closed,

the instrument is turned on and Program 1 is

activated.

2. To turn the instrument off, open the battery door

by lifting the tab at the base of the battery door.

Once the battery door opens, the instrument will

be turned off.

3. Whenever you are not using the instrument,

remember to turn it off to reduce battery con-

sumption.

SMARTSTART™ (SELECT MODELS)

Generally, people prefer to turn on the hearing instru-

ment once it is fully inserted in the ear. To facilitate

this, your hearing healthcare professional can activate

the SmartStart™ function.

SmartStart™ allows you to insert the instrument

into the ear without annoying squealing sounds by

delaying activation of the device by ten seconds

after closing the battery door. During this 10-second

period you will hear soft beeps.

ADJUSTING TO A WORLD

OF NEW SOUNDS

A hearing loss is typically acquired gradually over

many years. You may have become accustomed to

an everyday life with fewer sounds, which also means

hearing less noise than people with normal hearing.

With your new hearing instruments you will experi-

ence many sounds that you may not have heard for

years, such as:

• Clocks ticking

• Newspaper crinkling

• Children’s voices

• Whispers and soft speech

• Car noises

• Bird songs

• Footsteps on the ﬂoor

It can take several months for your brain to become

accustomed to all the “new” sounds around you.

Your hearing healthcare professional will advise you

how to best adapt to all of these sounds while using

your new hearing instruments.

6ReSound BTEs 7

• Place the hearing instrument behind your ear.

Move the earmold up and down and press gently

to ensure it is positioned correctly in the ear.

Note: Opening and closing your mouth can ease

insertion.

INSERTING THE HEARING INSTRUMENT

—WITH EARMOLD AND TUBING

To insert the hearing instrument into your ear:

• Take the earmold between your thumb and index

ﬁnger and position the tip of the earmold in your ear

canal. Now, slide the earmold all the way into your

ear with a gentle, twisting movement. Insertion can

be made easier if you gently pull your ear toward

the back of your head with your other hand.

• Turn the top part of the earmold gently back and

forth until it ﬁts comfortably behind the fold of skin

above your ear canal.

8ReSound BTEs 9

When the dome is placed correctly, you should not

see the tube sticking out when looking directly into

a mirror.

• If your hearing instrument has a Sports Lock, posi-

tion it into the indentation above the earlobe.

REMOVING THE HEARING INSTRUMENT

To remove the hearing instrument from your ear,

simply pull the earmold or tube out of your ear with

your thumb and index ﬁnger. Consult your hearing

healthcare professional if you have difﬁculty removing

the hearing instrument.

INSERTING THE HEARING INSTRUMENT

—WITH THIN TUBE/FLEX-TUBE™/

RECEIVER TUBE AND DOME

To insert the hearing instrument in your ear:

• Hang the instrument over the top of your ear.

• Grasp the Thin Tube, Flex-Tube™ or receiver tube

where it bends and push the dome into your ear

canal. The dome should be placed far enough into

the ear so that the tube lies ﬂush against your head.

10 ReSound BTEs 11

Learning volume control (select models)

On select models, your hearing healthcare profes-

sional may activate a learning volume control. This

feature enables your hearing instrument to learn how

you adjust the volume control in different listening

environments. As it learns your volume preferences,

the instrument eventually changes the volume for you

automatically. This feature can be turned off or reset

by your hearing healthcare professional.

PROGRAM SELECTOR

(SELECT MODELS)

Your ReSound BTE hearing instrument may feature

multiple programs. The selection of programs can be

changed by your hearing healthcare professional.

Please refer to the diagram of your hearing instrument

on the accompanying insert for the location of the

program selector.

1. You can switch between programs by pushing

the program selector once.

2. You will hear one or more beeps. The number

of beeps indicates which program you have

selected.

3. You can always return to Program 1 by turning

your instrument off and then on again, or by

placing it in stand-by mode (as described in the

following section) and then returning to its stan-

dard mode.

Note: You and your hearing healthcare professional

may wish to record the various listening programs

that have been programmed into your hearing instru-

ment on the accompanying insert.

VOLUME CONTROL (“V” MODELS ONLY)

Some ReSound BTE hearing instruments offer a

volume control. Please refer to the diagram of your

hearing instrument in the accompanying insert for

the location of your volume control. When wearing

an instrument with a volume control you can increase

the volume by pushing the volume control toggle or

wheel up, and reduce volume by pushing or turning

it down.

For some models, you will hear a

beep with each change in volume.

The loudness of the beep will

increase as you turn the volume up

and decrease as you turn the vol-

ume down. If you reach the upper

or lower limit of the volume range, you will hear a

beep that is lower in pitch. For these models, the vol-

ume control will continue to move even after you hear

the lower pitched beep, but no additional changes in

volume will be heard.

For other models, the volume

control wheel is numbered

from “1” (lowest volume

setting) to “4” (maximum

volume setting). As you turn

the wheel up or down, the volume will increase or

decrease but no beeps will be heard. When the wheel

no longer moves in one direction or the other, you

have reached the upper or lower limit of the volume

range. Your hearing healthcare professional will help

you to identify your optimal volume setting.

12 ReSound BTEs 13

Hold the phone close to the front microphone of the

hearing instrument, but not directly on it. If there is

feedback, it may take a few seconds for the instrument

to adapt.

Using the telephone, while wearing your hearing

instrument, may require some practice.

Cell phone

If you use a cell phone you may experience a buzzing

or clicking noise. This is caused by a strong signal

generated by the cell phone. Consult with your hear-

ing healthcare professional to see if there are options

to improve the sound quality.

STAND-BY MODE (SELECT MODELS)

In stand-by mode, your hearing instrument is muted.

Because there is a small drain on the battery while in

stand-by mode, this is not equivalent to turning off

the instrument.

To put your instrument in stand-by mode, press and

hold the program selector for ﬁve seconds. You will

hear a series of beeps and stand-by mode will be

activated. To return to standard mode, press the

program selector once. Always allow at least ﬁve sec-

onds before reactivating the hearing instrument once

stand-by mode has been engaged.

TELEPHONE USE (TELECOIL OPTIONAL)

Your ReSound BTE hearing instrument may be

equipped with an induction coil (telecoil), which picks

up magnetic signals from a Hearing Aid Compatible

telephone. If you have a telecoil, your hearing health-

care professional can activate it. By selecting the

telecoil program, the hearing instrument will only pick

up the sounds coming from the telephone.

When using the telecoil program, the receiver of the

telephone should be held as shown in the accom-

panying illustration. You may need to reposition the

handset slightly to ﬁnd the best reception.

If you do not have or do not wish to use a telecoil

program, you may still use the phone while wearing

your hearing instrument. Many hearing instruments

will whistle (feedback) when in close proximity to a

telephone. To reduce the potential for this problem,

your hearing instrument is equipped with an adaptive

digital feedback suppression system which greatly

reduces the chance of feedback in this scenario.

14 ReSound BTEs 15

LOW BATTERY WARNING

A low battery warning is automatically triggered

whenever the battery voltage/power drops below a

critical level. When this happens, the hearing instru-

ment will emit soft beeps. These beeps will continue

every ﬁve minutes until the instrument automatically

switches off. The beeps can vary when using different

battery brands. We recommend that you keep spare

batteries on hand.

CHANGING THE BATTERY

The batteries for the hearing instrument are quite

small, which may cause difﬁculty in seeing the battery

and battery door markings. A magnifying glass and

good lighting may be helpful.

Open the battery

door completely

by lifting the tab on

the battery door.

After removing the

old battery, insert

the new one with

the “+” (ﬂat) side

facing the “+” on

the battery door.

It should ﬁt in like a puzzle piece. The battery door

should close very easily. Never use force to close the

door as this may damage your hearing instrument.

Always use the correct battery size. (Refer to the

accompanying insert to identify the correct battery

size for your hearing instrument model.)

USING ASSISTIVE LISTENING

(TELE-LOOP) SYSTEMS

Many gathering places are equipped with assistive

listening (tele-loop) systems, for example, schools,

theaters and houses of worship. To take advantage

of a tele-loop system, select the telecoil program.

When the telecoil program has been selected, you

will be able to hear a clean sound signal via the tele-

loop system. If your are unable to hear the signal from

the tele-loop while in the telecoil program, check to

determine that the loop system is working properly.

If a school, theater or house of worship does not

have a tele-loop system, try to sit as close as pos-

sible to the speaker and use one of the microphone

programs.

DIRECT AUDIO INPUT (DAI)

(SELECT MODELS)

Your ReSound BTE hearing instruments may have

the possibility of direct, undisturbed connection to

devices such as television, radio and remote micro-

phone via the Programming/DAI Interface. Often, this

will improve sound quality.

To listen to a sound source using DAI, a cable or

a wireless FM system is attached to your hearing

instrument through an audio shoe.

Please refer to the accompanying insert for additional

information regarding use of the audio shoe.

“+”

16 ReSound BTEs 17

DAILY MAINTENANCE

Keep your hearing instrument clean and dry. Wipe

the case with a soft cloth or tissue after use to remove

debris or moisture.

If the instrument has been exposed to high humidity

or perspiration, enclose it (with the earmold or dome)

in a ReSound ReStore® drying unit or a sealed

container together with a drying agent (desiccant)

overnight. Consult your hearing healthcare profes-

sional concerning which drying options are available

for your use.

To avoid the need for unwarranted repairs:

• Never immerse your instrument in water or other

liquids since this may cause permanent damage to

the circuitry.

• Protect your hearing instrument from rough han-

dling, and avoid dropping it on hard surfaces such

as ﬂoors.

• Do not leave your instrument in or near direct heat

or sunlight since excessive heat can damage the

instrument or deform the casing.

Please note that a weak battery will affect the per-

formance of your hearing instrument. Removing the

battery when you are not wearing the instrument will

help prevent corrosion of the battery contacts and

reduce battery consumption.

BATTERY WARNING INFORMATION

Batteries contain dangerous substances and should

be disposed of carefully in the interest of your safety

and for the environment.

• Do NOT attempt to recharge batteries which are

not speciﬁcally designated rechargeable as they

may leak or explode.

• Do NOT attempt to dispose of batteries by burning

them.

• Keep batteries away from small children, mentally

challenged persons and pets.

• Do NOT place batteries in your mouth. If

swallowed, see a physician immediately or call

the National Button Battery Hotline collect at

(202) 625-3333.

18 ReSound BTEs 19

The silicone tubing connecting your earmold to your

hearing instrument should be changed if it becomes

stiff or brittle. Contact your hearing healthcare profes-

sional to change the tubing when needed.

MAINTAINING THE THIN TUBE/

FLEX-TUBE AND DOME

The Thin Tube or Flex-Tube and the dome feed the

ampliﬁed sound from the hearing instrument into

the ear. It is important that the tube and the dome ﬁt

correctly in your ear. If the tube or the dome irritates

your ear in any way and prevents you from wearing

your hearing instrument, please contact your hearing

healthcare professional. You should never attempt to

modify the shape of the tube yourself.

The tube and the dome should be cleaned regularly.

Remove the tube from the instrument before cleaning

it. Use a damp cloth to clean the tube and dome on

the outside and use the black cleaning rod to push

any debris out of the tube. The cleaning rod should

be inserted where the tube attaches to the instrument

and pushed all the way through the tube and out

through the dome.

MAINTAINING THE EARMOLD

AND TUBING

The earmold feeds ampliﬁed sound from the hearing

instrument into your ear. It is important that your ear-

mold ﬁts correctly into your ear. If the earmold irritates

your ear in any way and prevents you from wearing

your hearing instrument, please contact your hearing

healthcare professional to have your earmold modi-

ﬁed. You should never attempt to modify the shape of

the earmold yourself.

The earmold should be cleaned regularly using luke-

warm water. Remove the earmold, along with the

silicone tubing, from the hearing instrument before

cleaning it. If earwax or other debris becomes lodged

in the earmold, the cleaning loop, provided with your

hearing instrument, can be used to remove this mate-

rial. Alternatively, a syringe with lukewarm water can

be used to ﬂush debris out of the earmold. Your hear-

ing healthcare professional can instruct you on how

to properly use such cleaning tools.

Be sure to thoroughly dry your earmold and its tub-

ing before reconnecting it to your hearing instrument.

Sometimes it is helpful to blow gently through the

tubing to remove moisture trapped inside.

Flex-Tube

Thin Tube

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