Renault FLUENCE Z.E. Manuel utilisateur
FLUENCE Z.E. – Roadside assistance technician's guide
Network Development Division | February 2012 V3|
RENAULT PROPERTY
RENAULT FLUENCE Z.E.
ROADSIDE ASSISTANCE TECHNICIAN'S GUIDE
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
2
INTRODUCTION
This document contains information for roadside technicians performing towing or
on-site breakdown repair operations.
This document describes the guidelines and precautions to be applied when
performing an operation on the Fluence Z.E. which has either broken down or been
damaged in an accident. These measures must be reviewed on a regular basis and
will be included in the final version of the roadside technician's guide.
This document must be read in full in order to understand the particularities of
these vehicles and thus prevent the risk of injury and electric shock during
operations.
As with any product that uses both high-voltage and low-voltage systems, it is
essential to follow specific procedures when carrying out work.
Vehicles which have broken down or been damaged in an accident must only be
towed or repaired by a qualified Electric Vehicle operative (with an authorization).
The few minutes spent reading this document will be very valuable in terms of the
information learnt concerning the safety, speed and quality of operations in order
to:
!prevent major mechanical and/or electrical damage during recovery
!better understand the possible and authorised towing configurations
!comply with the towing conditions defined by national legislation
!comply with the towing vehicle's payload
!act in a way that guarantees the safety of the occupants of the immobilised
vehicle.
"To identify the lockout methods in force according to the vehicle, consult the
Repair Methods on DIALOGYS or on INFOTECH on the internet.
(http://www.infotech.renault.com)
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
3
INTRODUCTION….......................................................................................................................................2
CONTENTS…...............................................................................................................................................3
1 FLUENCE Z.E. IDENTIFICATION ....................................................................................……….............4/7
2 TECHNICAL DESCRIPTION OF THE FLUENCE Z.E. ..........................................................................8/10
3 BEHAVIOUR TO BE ADOPTED IN THE EVENT OF THE VEHICLE BEING SUBMERGED..............11/12
4 OPERATING PROCEDURE ON A VEHICLE DAMAGED BY FIRE.........................................................13
5 TOWING A FLUENCE Z.E. DAMAGED IN AN ACCIDENT.................................................................14/30
6 TOWING OR REPAIRING A BROKEN DOWN FLUENCE Z.E. ..........................................................31/32
7 REMINDER: TECHNICAL GUIDELINES FOR FLATBED/TOW DOLLY RECOVERY........................33/38
8 EQUIPMENTS, TOOLS AND SPARE PARTS TO CARRY ON-BOARD (Z.E. SPECIFIC) .................39/40
9 FLOW CHART FOR MAKING TOWING DECISIONS………………………………………………………41/43
Contents
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
4
1. VEHICLE IDENTIFICATION:
Fluence Z.E. electric version differs from the internal combustion version by means of a design "signature"
with "blue-chrome" elements.
a. External identifying characteristics
Front view:
Main criteria:
#Blue chrome front logo
$Specific blue chrome upper air intake
aperture
%Blue-tinted front headlights
Secondary criteria:
&Lower air intake surround same colour
as car body
'Black registration plate surround
(Blue chrome fog lights or grained black
cover plates with 3 small ribs
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
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Profile:
Charging flap closed
Charging flap open
"The main external identifying characteristics of the electric vehicle are the 2 charging flaps
located on the front wings on each side of the vehicle as well as the absence of an exhaust
pipe.
"From the outside, a charging flap looks like a fuel filler flap.
"The name "FLUENCE" present on the rear strip of the vehicle is identical on internal
combustion vehicles and electric vehicles.
Rear view:
Main criteria:
#Z.E. badge
$Specific blue rear lights with internal
diamond-shaped mask
%Blue chrome rear diamond
&Blue chrome rear strip
Secondary criteria:
'Black strip above boot
(Absence of an exhaust pipe
)Absence of fuel filler flap on the right
rear wing
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
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b. Identifying characteristics in the passenger compartment
Passenger compartment view:
#Specific instrument panel
$Blue Z.E. pictogram
On the instrument panel:
#Blue counter graphics
$Blue Z.E. pictogram
Warning lights specific to this electric vehicle
Fuel saver
Electro-technical fault
System temperature warning
Vehicle ready, traction active
Warning lights specific to this electric vehicle
Battery gauge
Battery discharged
Vehicle connected
Preconditioning
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
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c. Identifying characteristics in the engine compartment
Engine compartment:
#Specific stickers on the accessible
400V components
$Orange 400V cables
1
2
1
2
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
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2. TECHNICAL DESCRIPTION OF THE ELECTRIC VEHICLE
a. Power train and 400V electrical circuit
#Two electric charge
sockets
$Charger, connection unit
%Power electronics
&Electric motor
'Reducer
(Traction battery
)Reinforced suspension and
orange 400V cables
*Orange 400V cables and
connection zone between
cables and traction battery
b. Vehicle underbody
#Orange 400V cable
$Traction battery
%Aerodynamic casing
&Cutout switch
Traction battery
'Connection zone between the
cables and the traction battery
12
3
5
4
12
3
5
4
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
9
View from underneath, centre towards the front wheels:
Underbody Underbody without the aerodynamic casing,
orange 400V cable
c. 12V battery
The 12V battery on the electric vehicle is a standard 12V direct current battery - identical to the one used on a
conventional combustion engine vehicle. It is located in the engine compartment at the front of the vehicle.
The negative terminal is connected to the metallic chassis to create an electric earth.
Specifications of the 12 V battery
Voltage 12 V
Current intensity 70 A
Battery type Lead
Model L3 standard
d. 400 V traction battery
Specifications of the traction battery
Voltage 400 V
Current intensity 300 A
Capacity 24 kWh
Weight 295 kg
Battery type Lithium-ion
Dimensions 1200 x 750 x 800mm
"The vehicle’s battery is compatible with the Quick Drop system and must never
be removed outside approved stations or garages.
"RISK OF SERIOUS INJURY OR ELECTRIC SHOCK WHICH MAY RESULT IN
DEATH.
FLUENCE Z.E. – Roadside assistance technician's guide
RENAULT PROPERTY Network Development Division | February 2012 V3|
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e. Energy transfer and isolation of the 400V circuit
All the 400V cables are ORANGE for identification purposes.
The 400V circuit, both positive and negative, is isolated from the vehicle's metal chassis.
400V circuit elements are related to the mass of the vehicle by an electrical link (ex: mass braids,..). These
links are a safety device for the occupants of the vehicle, the Emergency Services and stakeholders
roadsides against risk of electric shock.
Orange 400V cable Earth strap
"These connections must never be cut.
"These earth connections are a safety mechanism for the vehicle occupants,
the emergency services and roadside assistance technicians protecting
against the risk of electric shocks.
"The connections may be damaged in severe impacts. In this case, the
potential may no longer be equalised.
"RISK OF SERIOUS INJURY OR ELECTRIC SHOCK WHICH MAY RESULT
IN DEATH.
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