Polycom HDX Room Systems Manuel utilisateur

Version 2.6 |April 2010 |3725-23978-007/A

User’s Guide for Polycom®

HDX™ Room Systems

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing

includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the

software contained within its products. The software is protected by United States copyright laws and international

treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound

recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are

trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United

States and various other countries.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

Customer Feedback

We are constantly working to improve the quality of our documentation, and we would appreciate your feedback.

Please send email to videodocumentati[email protected].

Polycom, Inc. iii

Contents

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Powering the System On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Calling and Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Answering a Video Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Calling by Entering a Name or Number . . . . . . . . . . . . . . . . . . . . . . 4

Calling from the Recent Calls List . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Calling from the Favorites Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Calling a Speed Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Calling from the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Calling from the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Types of Video Calls You Can Make . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Participating in an Encrypted Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Controlling What You See . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Selecting and Adjusting a Camera or Other Video Source . . . . . . . . . . 9

Setting and Using Camera Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Switching Between Full-Screen Video and the Home Screen . . . . . . . 13

Enabling Dual Monitor Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Showing, Moving, and Turning Off the PIP . . . . . . . . . . . . . . . . . . . . . . 15

Specifying When to Display the PIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Controlling What You Hear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Muting the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Enjoying Stereo Audio in Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Showing Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Showing Content with People+Content™ IP . . . . . . . . . . . . . . . . . . . . . 18

Showing Content from a Computer Connected Directly to

the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Polycom HDX 9006 system, Polycom HDX 8000 series, Polycom

HDX 7000 series, and Polycom HDX 6000 series . . . . . . . . . . . . . . 19

Polycom HDX 9004, Polycom HDX 9002,

and Polycom HDX 9001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Showing Content from a Document Camera, VCR, or DVD Player . . 21

User’s Guide for Polycom HDX Room Systems

iv Polycom, Inc.

Showing Content with Polycom People on Content™ . . . . . . . . . . . . . 22

Controlling Recording Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Working with Directory Entries and Favorites . . . . . . . . . . . . . . . . . . . . . . . 23

Searching the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adding, Editing, and Deleting Local Directory Entries

and Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Directory Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Refreshing Entries from the Polycom Global Directory Server . . . . . . 28

Contacts with Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Including Multiple Sites in Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Placing a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Supplying a Password for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . 31

About Multipoint Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using Chair Control for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . . . 33

Changing the Way Calls Are Answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Temporarily Refusing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Answering Video Calls Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Muting Automatically Answered Video Calls . . . . . . . . . . . . . . . . . . . . 35

Logging In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using a Polycom SoundStation® IP 7000 Conference Phone

with a Polycom HDX System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using Polycom Conferencing for Microsoft Outlook . . . . . . . . . . . . . . . . . . 38

Using Microsoft Office Communications Server Features

with Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Managing Contacts Using Office Communicator . . . . . . . . . . . . . . . . . 39

Viewing Microsoft Office Communications Server Presence States . . 40

Polycom Solution Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using Avaya Network Features with Video Calls . . . . . . . . . . . . . . . . . . . . 41

Customizing Your Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Allowing the Far Site to Control Your Camera . . . . . . . . . . . . . . . . . . . 42

Displaying the Far Site’s Name When the Call Connects . . . . . . . . . . . 43

Hearing Audio Confirmation When You Dial . . . . . . . . . . . . . . . . . . . . 43

Adjusting for Room Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Polycom, Inc. 1

User’s Guide for Polycom HDX™ Room Systems

Version 2.6

This guide includes overview information that you may find helpful when

you’re just starting to learn about video conferencing or when you have

experience, but you need a quick refresher.

This guide covers instructions for the following models:

Polycom® HDX™ systems can be customized to show only those options used in

your organization. Therefore, there may be options covered in this guide that you

cannot access on your system. To find out more about these options, please talk to

the administrator of your Polycom HDX system.

Polycom HDX™ 9000 Series

PolycomHDX™8000Series,Polycom

HDX™ 7000 Series, and Polycom

HDX™ 6000 Series

User’s Guide for Polycom HDX Room Systems

2Polycom, Inc.

Using the Remote Control

You use the remote control to place calls, adjust the volume, navigate screens,

and select options.

Select a far-site camera or video

source

Access onscreen help; see system

status in a call

Increase or decrease the sound you

hear from the far sites

Select a near-site camera or video

source

Display menu of optional features Enterlettersornumbers;movethecamera

to a stored preset position

Press once for a dot, twice for a

colon, three times for an asterisk

Control a programmed recording device or

Polycom RSS™ server

Store camera presets (when

followed by a number); delete all

camera presets

Return to the previous screen

Cycle through display layouts

Place or answer a call

Display the onscreen keyboard to

enter text

Select a camera or other video source

Press to power the system on; hold to power

off

Start and stop sending content to far sites

Zoom the camera in or out

Mute the microphone audio you’re sending to

the far sites

Delete letters or numbers

End a call

View or manage directory entries

Confirm your current selection; perform

functions on highlighted items

View button presses and various menus

Return to the Home screen

Navigate through menus

User’s Guide for Polycom HDX Room Systems

Polycom, Inc. 3

Powering the System On and Off

To power on the Polycom HDX system, do one of the following:

•Press the power button on the remote control.

•Press the power switch on the front of the system.

The Polycom splash screen is displayed within about 10 seconds.

To power off the Polycom HDX system, do one of the following:

•Press and hold the power button on the remote control for 2 seconds.

•Press and hold the power switch on the front of the system for 2 seconds.

After turning the power off in this way, wait at least 15 seconds before you

unplug the system from its power source.

Calling and Answering

Answering a Video Call

The way a Polycom HDX system handles incoming calls depends on how it is

configured. It either answers the call automatically, rejects the call

automatically, or prompts you to answer the call manually.

To answer the call manually:

>> Press Call or select Yes using the remote control.

Caution. In order to avoid corrupting the file system, always power off a Polycom

HDX system using the power button on the system or the remote control. After

turning the power off in this way, wait at least 15 seconds before you unplug the

system from its power source. This helps ensure that the system powers off

correctly.

User’s Guide for Polycom HDX Room Systems

4Polycom, Inc.

Placing a Call

You can use your system to place a video call in any of these ways:

•Entering a name or number on the Place a Call screen.

•Choosing a site from:

—Recent Calls list

—Favorites screen

—Speed Dial

—Directory

•Calling into a scheduled meeting from the Calendar screen.

Calling by Entering a Name or Number

To place a call by entering a name or number:

1From the Home screen select Place a Call, or start entering numbers with

the remote control to go to the Place a Call screen if it is enabled on your

system.

2In the dialing field, enter the dialing information. Depending on the

capabilities of your system and the system you are calling, the dialing

information could look like one of these examples:

—10.11.12.13 (IP address—include the dots)

—2555 (E.164 extension for H.323 or SIP)

—stereo.polycom.com (DNS name)

—19782922854 (ISDN or phone number)

—[email protected] (SIP)

To enter letters, press Keyboard on the remote control.

To delete a number, press Delete on the remote control.

3Enter any additional information needed for the call. The available

settings depend on the type of call and your system’s configuration. Not

all calls require these settings:

— Call Quality – Specify the call rate or call type for this call. For most

calls, choose Auto to let the system determine the best quality for the

call. For audio-only calls, you may need to set this to Phone.

— Second ISDN number – Use two numbers only when the person you

are calling instructs you to do so.

User’s Guide for Polycom HDX Room Systems

Polycom, Inc. 5

—Extension– If you need to dial an extension (E.164 address), enter the

extension in the second entry field. If your system is not configured

with a second entry field, you can enter the extension when the

gateway prompts you. You can also specify characters in the dial

string as instructed by the system administrator.

4Press Call on the remote control to place the call.

Call progress indicators appear on the screen to show that the call is in

progress. When the indicators turn green, the call is connected.

For more information about using the Place a Call screen, refer to Types of

Video Calls You Can Make on page 8.

Calling from the Recent Calls List

If your system administrator has allowed access to Recent Calls, you can

choose a number to call from a list of the sites you have called recently. The

Recent Calls screen provides details of all incoming and outgoing calls,

including the time of the calls.

To place a call from the Recent Calls screen:

1Select Recent Calls from the Home screen.

2Scroll to the entry you want to call and press Call, or press the

reference number that appears next to the entry to place the call.

Calling from the Favorites Screen

You may be able to see a list of Contacts on the Favorites screen.

To place a call from the Favorites screen:

1Select Favorites from the Home screen.

2Highlight the contact you want to call and press Call, or press the

reference number that appears next to the contact to place the call.

For more information about the Favorites screen, refer to Working with

Directory Entries and Favorites on page 23.

You can filter the list by placed or received calls by selecting Options > Sort

Options.

To see more details about a call listed on the Recent Calls screen, highlight the call

and press Info on the remote control.

User’s Guide for Polycom HDX Room Systems

6Polycom, Inc.

Calling a Speed Dial Entry

Your system administrator may have configured Speed Dial buttons on the

Home screen.

To place a call to a Speed Dial entry:

1Highlight the speed dial entry you want to call on the Home screen.

2Press Call to place the call.

Contact your administrator for information about speed dial entries.

Calling from the Directory

The directory can include a list of sites stored locally on the Polycom HDX

system. If the system is registered with a global directory, the directory also

includes entries from the global directory.

To place a call from the directory:

1Press Directory on the remote control.

2Open a specific group folder to find the entry you want to call.

3Highlight the entry to call.

4Press Call to place the call.

For more information about using the directory, refer to Working with

Directory Entries and Favorites on page 23.

Depending on your system configuration, when you make a call using an entry with

both ISDN and IP dialing information, the system may prompt you to choose which

way to place the call.

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